Ata-aust Ats-2 Panel Garage Door Opener Syncro Tempo User Guide

Syncro & Tempo
Sectional Door Openers
Quick Operation Guide

USER OPERATING CONTROLS

MANUAL DOOR OPERATION

TO DISENGAGE THE OPENER
It is recommended to disengage the door with the door in the closed position.

CAUTION: When the opener is manually disengaged, the door is no longer locked. To lock the door manually, re-engage the opener after the door is closed.

TO ENGAGE THE OPENER

CAUTION: Do not use the string handle as a mechanism to open the door.
Failure to comply may cause serious injury.

CODING A REMOTE CONTROL

The opener can only be operated from remote controllers that have been programmed into its memory. Up to 64 remotes can be programmed.

STEP ONE

Switch power on and remove controls cover

STEP TWO

Press repeatedly	Till remote LED-lit

STEP THREE

HOLD Opener flashes & beeps	HOLD for 3-sec RELEASE HOLD for 3-sec Release both buttons

STEP FOUR

Then replace the controls cover

STEP FIVEPress to test

REMOTELY CODING A REMOTE CONTROL
Remotely coding works when you have a pre-coded remote control and are in the range of the opener.

STEP ONE Take a pre-coded remote and press the button to duplicate	STEP TWO Use a pen, HOLD for 2 sec the middle button through the coding hole
STEP THREE The opener flashes & beeps HOLD for 3-sec RELEASE HOLD for 3 sec Take new remote RELEASE	STEP FIVE The opener stops flashing & beeping Press to test

CHANGING A BATTERY

Battery Type: 1 x CR2032.

STEP ONE

Check Light Status Table

STEP TWO Use a screwdriver to remove skews and open	STEP THREE Use a non-metallic object to push out.

WARNING!: The battery is hazardous and must be kept out of reach of children. The battery can cause severe or fatal injuries within 2 hours or less if swallowed or placed inside any part of the body.
If you suspect the battery has been swallowed or placed inside any part of the body, SEEK IMMEDIATE medical attention.

SMARTPHONE CONTROL

(Syncro Only)
The Smart Phone Control works via your home’s WiFi network.
The initial setup involves linking your phone app and smart opener to your home network.

WARNING!: This device allows for the operation of the door when not in the line of sight of the door and opener. The door may operate unexpectedly,
therefore do not allow anything to stay in or near the path of the door.

BEFORE YOU START

Download the ATA App to your smartphone	Ensure limits are set prior to connect to wifi	The home WiFi router is within range of the opener

STEP ONE

Remove controls cover & Press repeatedly	till network LED is lit

STEP TWO

HOLD for 5 sec	LED will turn PURPLE (HOTSPOT ON)

STEP THREE

Go to phone settings, then WiFi, and select (ATA000000)	Open APP and click START

STEP FOUR

Set up new Smart Hub in-app	Smart Hub connects appears, ensure WiFi network = (ATA000000)

STEP FIVE

Network LED and light will flash.	Press	Follow instructions in the app Network LED will turn Blue then return the controls cover

TROUBLESHOOTING

Main Light = Service / Warning Indicator:
Requirements for a service and user warnings are indicated after operation by the main light repeatable flashing OFF a number of times followed by a pause.
The below table identifies the issues and remedies

	Issue	Remedy
1	Normal operation (door is fully open)
2	PE is preventing the door from moving	Clear away any obstructions. Test Door. If unable to move the door and the suspect beam is faulty, enter Safety Beam Emergency Close by pressing and holding a pre-coded transmitter button until the door closes.
3	Not Available	–
4	Wireless PE battery is low	Change PE Battery
5	Not Available	–
6	Maintenance is due after a pre-set number of cycles.	Contact dealer to arrange service.
7	The standby battery is faulty	Contact 1300 769 850 within Australia for assistance.
8	Door was obstructed	Clear away any obstructions and the test door opens/closes correctly. (if the door is damaged, contact a door professional)
9	Motor overloaded or stalled	Contact the dealer to arrange a door service.
10	Unit running on battery power (Only available with ATS-3)	The main light will flash (3) three times at the start of the cycle to indicate the opener is running from battery backup and 10 flashes at the end of the cycle. Check power supply.

CARING FOR YOUR OPENER

Preventative servicing of your garage door and opener is important. Your garage door is made up of numerous moving parts designed to lift and lower your door safely and efficiently.
Ongoing preventative servicing ensures that your door continues to function within factory specifications, greatly reduces the risk of failure and repair bills down the track, and ensures you maintain your Warranty.
Refer to your Owners Opener Handbook for your service schedule available HERE.

Refer to the installation manual for monthly testing procedures in Section 13 to ensure the garage door is fit for use available HERE.
Online warranty details are available HERE.

NEED A SERVICE CALL?

If the opener needs service please call the dealer who installed the garage door opener (their contact details are usually on a sticker on the back of your garage door).
For product assistance, general inquiries, or more information, please visit: ata-aust.com.au or call 1300 133 944.