Arvig Internet Cm Modem Installation Guide

Internet CM Modem

Product Information: CM Modem

The CM Modem is a cable modem that provides internet
connectivity. It is designed to work with a coaxial cable and an
Ethernet cable. The modem attenuator pad (MAP) is also required for
some installations. The modem has front panel lights that indicate
its status.

Product Usage Instructions

1. Ensure that you have all the components required for
   installation, including the cable modem, power cord, modem
   attenuator pad (if applicable), Ethernet cable, and coax
   cable.
2. Remove the new modem from the box and place it flat on a desk
   or table.
3. Remove the clear plastic covers from the device. Make sure not
   to block the vents.
4. Unscrew the coax cable and MAP from the old modem and screw
   them both onto the coax cable port on the new modem. Connect the
   MAP first and securely tighten connections. Do not
   overtighten.
5. Use the provided power cord to connect the power socket to an
   appropriate power source. Look at the lights on the front panel;
   once the @ symbol light is solid (about 5 minutes), proceed with
   step 5.
6. Unplug the Ethernet cable from the old modem and plug it into
   Ethernet port 1 on the new modem.
7. Complete the online form at arvig.net/selfinstall to complete
   the setup process, or call Arvig Technical Support at 877.290.0560
   for assistance. They are also available via online chat at
   arvig.net.
8. Verify your new internet speed by testing it at
   speedtest.arvig.com.

Note: It is essential to follow the instructions carefully to
avoid any issues with the installation process. If you encounter
any problems, please contact Arvig Technical Support for
assistance.

INTERNET
CM Modem
Installation Guide
Don’t forget to contact us to complete your upgrade!
877.290.0560 arvig.net/selfinstall
Based on Arvig service area; some restrictions apply. ©Arvig 2023 Item220

Components required:

cable modem

power cord
modem attenuator pad (MAP) if applicable*

Ethernet cable
(color may vary)

coax cable

Step 1: Remove the new modem from the box and place it flat on a desk or table.

Step 2: Remove the clear plastic covers from the device–do not block vents.
Step 3: Unscrew the coax cable and MAP* from the old modem and screw them both onto the coax cable port on the new modem. Important: you must connect the MAP* first. Securely tighten connections–do not overtighten.

Step 4: Use the provided power cord to connect the power socket to an appropriate power source. Look at the lights on the front panel; once the @ symbol light is solid (about 5 minutes), proceed with step 5.

Step 5: Unplug the Ethernet cable from the old modem and plug it into Ethernet port 1 on the new modem.

Step 6: Complete our online form at arvig.net/selfinstall to complete the setup process. Or, call Arvig Technical Support at 877.290.0560 for assistance. We’re also available via online chat at arvig.net.
Verify your new internet speed by testing it at speedtest.arvig.com.

References

• My Arvig
• Arvig.net | Self Install | My Arvig
• speedtest.arvig.com