30K Motorcycle Bluetooth Communication System
Product Information
The 30K is a communication device featuring Sena’s Mesh Intercom
technology. It allows seamless communication within a group, even
if a rider falls out of range. With more connections and Mesh
Intercom technology, the 30K is the next generation of
communication. It has a range of up to 2 km (1.2 mi) in open
terrain. The device also includes features like Audio Multitasking,
Multi-Way Intercom, HD Speakers, Advanced Noise Control, Group
Intercom, Remote Control, and Fast Charging.
Product Usage Instructions
Getting Started
- This product comes with a Quick Start Guide. For a more
detailed User’s Guide, download it from SENA.COM. - Update the product with the latest firmware for advanced
features. Visit sena.com for instructions on how to update. - Follow Sena on social media platforms (Facebook, YouTube,
Twitter, and Instagram) for up-to-date information, helpful tips,
and product announcements.
How to Use This Guide
The legend and callouts provided in the illustrations will help
you understand how to perform actions using the device’s buttons
and jog dial.
Installation
- Pull the Mesh Intercom Antenna outwards slightly to unfold
it.
Sena Motorcycles App
Download the Sena Motorcycles App from Google Play Store or App
Store.
Sena Device Manager
Download the Sena Device Manager from sena.com to upgrade
firmware and configure settings directly from your PC or Apple
computer.
Basic Operations
Powering On
Press and hold the Power button for 1 second to power on the
device.
Powering Off
Tap the Power button once or hold it for 1 second to power off
the device.
Volume Up
Rotate the Jog Dial clockwise (right) to increase the
volume.
Volume Down
Rotate the Jog Dial counterclockwise (left) to decrease the
volume.
Checking the Battery Level
To check the battery level, power on the headset and observe the
visual prompts:
- High Battery Level: Hold the Power button for 1 second and
observe a high battery level prompt. - Medium Battery Level: Hold the Power button for 1 second and
observe a medium battery level prompt. - Low Battery Level: Hold the Power button for 1 second and
observe a low battery level prompt.
Phone Pairing
- Hold the Phone button for 5 seconds until it starts blinking to
enter phone pairing mode. - Select “30K” from the list of Bluetooth devices detected on
your mobile phone.
Mobile Phone
Answer a Call
To answer a call, tap either the Phone button or the Mesh
Intercom button once.
End a Call
To end a call, tap the Phone button once or hold it for 2
seconds.
Reject a Call
To reject a call, hold the Phone button for 2 seconds.
Make Call with Voice Dialer
In stand-by mode, tap the Phone button once to activate the
voice dialer and make a call.
Music Controls
Play/Pause
To play or pause music, hold the Phone button.
30K
MOTORCYCLE BLUETOOTH® COMMUNICATION SYSTEM WITH MESH INTERCOMTM
3.1.0
RIDE CONNECTED
The 30K features Sena’s Mesh Intercom technology allowing your group to seamlessly communicate, even if a rider falls out of range. With more connections and Mesh IntercomTM technology, the 30K is the next generation of communication.
Mesh IntercomTM up to 2 km (1.2 mi)*
Audio MultitaskingTM
Bluetooth® 5.0
Multi-Way Intercom
Intercom up to 2 km (1.2 mi)*
HD Speakers
Advanced Noise ControlTM
Group Intercom
Remote Control
Fast Charging
* in open terrain
GETTING STARTED
1. This product comes with a Quick Start Guide, which is a basic version of the User’s Guide. A FULL VERSION OF THE USER’S GUIDE CAN BE DOWNLOADED AT SENA.COM.
2. Update this product for free with the latest firmware to fully enjoy the new advanced features built into this product. Visit sena.com to see how to update your product.
3. Users can follow Sena on Facebook, YouTube, Twitter and Instagram to receive the most up to date information on products, helpful tips and all other announcements regarding Sena products.
SENA Technologies, Inc. Customer Support: sena.com
30K
GETTING STARTED
GETTING STARTED
How to Use This Guide
The legend and callouts are here to help you read the illustrations. New technology can be confusing, but we’ve created a simple way to perform actions using illustrations.
HOLD
=
P
1s
Function = Button(s) to Tap or Hold
Buttons
M Mesh Intercom Button
P Phone Button Jog Dial
A Ambient Mode Button
GETTING STARTED
Icon Legend
TAP Tap button/Jog Dial
1x the specified number
of times
HOLD Press and Hold button/
10s Jog Dial for the specified
amount of time
ROTATE ROTATE
LR
ROTATE
Rotate Jog Dial clockwise (right) or counterclockwise (left).
ROTATE ROTATE
Rotate while Pressing Jog Dial
L
R ROTATE clockwise (right) or counterclockwise (left).
“Hello”
Audible prompt from the Bluetooth Module
QUICK START GUIDE
Product Details
Mesh Intercom Antenna
Mesh Intercom Button Status LED
Bluetooth Antenna
Phone Button Jog Dial
Ambient Mode Button
DC Power Charging & Firmware Upgrade Port
30K
QUICK START GUIDE
QUICK START GUIDE
Installation
1
2
3
4
Mesh Intercom Antenna
Pull the Mesh Intercom
Antenna outwards slightly to
unfold it.
1
2
QUICK START GUIDE
Sena Motorcycles App
Download the Sena Motorcycles App at Google Play Store or App Store.
Sena Motorcycles · Device configuration setting
Sena Device Manager
The Sena Device Manager allows you to upgrade the firmware and configure its settings directly from your PC or Apple computer. Download the Sena Device Manager from sena.com.
NOTICE
· This Quick Start Guide (Version 3.0.0 or higher) explains how to operate the 30K with firmware version 4.0.0 or higher.
· For operating the 30K with a firmware version lower than 4.0.0, refer to the 30K Quick Start Guide that is available when you connect the 30K to the Sena Motorcycles App.
QUICK START GUIDE
Basic Operations
Powering On
=P
HOLD
1s
POWER ON
Volume Up
=
VOLUME UP
ROTATE
R
Powering Off
TAP
=P
1x
POWER OFF
Volume Down
=
VOLUME DOWN
ROTATE
L
Checking the Battery Level
Instruction is for when powering the headset on. Visual Method
=P
VISUAL METHOD
=
HIGH
HOLD
1s
=
MED
=
LOW
QUICK START GUIDE
Phone Pairing
1.
=P
HOLD
5s
Blinking
“Phone pairing”
2. Select 30K in the list of Bluetooth devices detected.
Bluetooth
30PiK
Device B
· For more information on phone pairing, refer to the User’s Guide.
QUICK START GUIDE
Mobile Phone
Answer a Call
TAP
= P or
1x
ANSWER
End a Call
TAP
=P
1x
END
or
HOLD
2s
Reject a call
=
REJECT
HOLD
2s
Make Call with Voice Dialer
=P
VOICE DIAL
TAP in
1x stand-by
mode
Music Controls
Play/Pause
HOLD
=
1s
“[Beep, Beep]”
Track forward
=
ROTATE
R
Track backward
=
ROTATE
L
QUICK START GUIDE
Mesh IntercomTM
When Mesh Intercom is enabled, the 30K will automatically connect to nearby 30K users and allow them to talk to each other by pressing the Mesh Intercom Button.
Mesh Intercom On
Mesh Intercom Off
TAP
= M 1x
TAP
= M 1x
“Mesh intercom on”
“Mesh intercom off”
Note: Open Mesh and Group Mesh cannot communicate with the previous modes Public Mode and Private Mode. In case of no communication, the headset should be upgraded to the latest firmware.
QUICK START GUIDE
Open MeshTM
When Mesh Intercom is enabled, the headset will be in Open Mesh (default: channel 1) initially. Users can freely communicate with each other in the same Open Mesh channel.
Channel Setting (Default: channel 1)
If the Open Mesh communication experiences interference because other groups are also using channel 1 (default), change the channel. You can select from channels 1 to 9.
QUICK START GUIDE
Enter into the Channel Setting
TAP
= M 2x
“Channel setting, 1”
Navigate between Channels (1 2 ··· 8 9 Exit 1 ···)
=
ROTATE
R
or
=
“#”
ROTATE
L
Save the Channel
TAP
=
1x
“Channel is set, channel #”
Note: To exit the Channel Setting, rotate the Jog Dial clockwise or counterclockwise until you hear a voice prompt, “Exit”, and tap the Jog Dial.
QUICK START GUIDE
Group MeshTM
Group Mesh is a closed group intercom function that allows users to join, leave, or rejoin a group intercom conversation without pairing each headset. Up to 24 users can all be connected in each private group.
Creating a Group Mesh
Creating a Group Mesh requires two or more Open Mesh users.
Open Mesh
B
D
A
C
1. Enter into Mesh Grouping to create a Group Mesh.
C
YOU
HOLD
and =
M
5s
D
FRIEND
“Mesh grouping”
QUICK START GUIDE
2. The headsets complete Mesh Grouping and automatically switch from Open Mesh to Group Mesh.
“Group Mesh”
Open Mesh
B
Group Mesh
D
A
C
Joining an Existing Group Mesh
One of the members in an Existing Group Mesh can allow new members in Open Mesh to join the Existing Group Mesh.
New Members
Existing Group Mesh and Current Members
B
D
F
A
C
E
QUICK START GUIDE
1. One of the current members and a new member enter into Mesh Grouping to join the Existing Group Mesh.
C
YOU (NEW MEMBER)
HOLD
and =
M
5s
E
CURRENT MEMBER IN GROUP
MESH
“Mesh grouping”
2. The headsets complete Mesh Grouping. The new members will hear a voice prompt as their headsets automatically switch from Open Mesh to Group Mesh.
“Group Mesh”
D
F
C
E
QUICK START GUIDE
Enable/Disable Mic (Default: Enable)
Users can enable/disable the microphone when communicating in a Mesh Intercom.
Enable/Disable the Microphone
HOLD
=
M
1s
Mesh Reach-Out Request
You (caller) can send a request message to turn on the Mesh Intercom to nearby friends who have it turned off.
1. If you want to send or receive a request massage, you need to enable Mesh Reach-Out on the Sena Motorcycles App.
2. While your headset’s Mesh Intercom is on, you (caller) send a request message using the headset’s Button or the Sena Motorcycles App.
[Caller] [Caller] “Mesh reach-out request”TAP
M 3x
“Mesh intercom requested”
3. Friends who receive the request message need to manually turn on their Mesh Intercom using the headset’s Button or the Sena Motorcycles App.
QUICK START GUIDE
Reset Mesh
If a headset in an Open Mesh or Group Mesh resets the Mesh, it will automatically return to Open Mesh (default: channel 1).
HOLD
=
M
8s
Bluetooth Intercom
Up to three other people can be paired with the headset for Bluetooth intercom conversations.
Intercom Pairing There are two ways to pair the headset.
A
B
C
D
Using the Smart Intercom Pairing (SIP)
SIP allows you to quickly pair with your friends for intercom communication by scanning the QR code on the Sena Motorcycles App without remembering the button operation.
QUICK START GUIDE
1. Pair the mobile phone with the headset. 2. Open the Sena Motorcycles App and tap (Smart
Intercom Pairing Menu). 3. Scan the QR code displayed on your friend (B)’s
mobile phone. · Your friend (B) can display the QR code on the
mobile phone by tapping > QR code ( ) on the Sena Motorcycles App.
4. Tap Save and check that your friend (B) is paired with you (A) correctly.
5. Tap Scan ( ) and repeat steps 3-4 to pair with Intercom Friends (C) and (D).
Note: The Smart Intercom Pairing (SIP) is not compatible with Sena products that use Bluetooth 3.0 or below.
QUICK START GUIDE
Using the Button
A
B
YOU
1. The users (You, B) enter into Intercom Pairing.
A
and =
B
HOLD
5s
Blinking
“Intercom pairing”
Turns blue
2. The users’ headsets
will be automatically
A
B
paired. YOU
3. Repeat the steps above to pair with other headsets (C and D).
QUICK START GUIDE
Two-Way Intercom
Last-Come, First-Served
A
B
YOU
Intercom Friend 1
Start/End with Intercom Friend 1
D
TAP
=
1x
A
C
B
Start/End with
Intercom Friend 2
YOU
Intercom Intercom Friend 1 Friend 2
A
D
C
B
C
=
TAP
2x
YOU
Intercom Intercom Intercom Friend 1 Friend 2 Friend 3
Start/End with Intercom Friend 3
B
TAP
=
3x
QUICK START GUIDE
Ambient Mode
=
A
START AMBIENT
MODE
TAP
2x
Configuration Menu
Accessing the Configuration Menu
Navigating Between Menu Options
=
CONFIG. MENU
HOLD
10s
=
NAVIGATE FORWARD
ROTATE
R
“Configuration menu”
“[Menu prompt]”
Enable or Execute Menu Options
=
P
EXECUTE
TAP
1x
=
NAVIGATE BACKWARD
ROTATE
L
“[Menu prompt]”
QUICK START GUIDE
Troubleshooting
Factory Reset
Fault Reset
=
P
HOLD
10s
TAP
=
1x
“Factory reset”
= Solid red
LED STATUS
Note: Fault Reset will not restore the Bluetooth module to factory default settings.
=
EXECUTE
1xTAP within 5s
QUICK REFERENCE
TYPE
OPERATION
Power on/ Power off
Basic Operations
Volume up/ Volume down
Ambient Mode
Answer phone call
End phone call
Reject phone call
Mobile Phone
Call transfer while on the phone
Voice dial
Speed dial
BUTTON COMMANDS
HOLD
P
1s
TAP
P
1x
R L ROTATE or ROTATE
TAP
A 2x
TAP
1x
TAP
P 1x
HOLD
2s
HOLD
P 2s
TAP
P 1x
TAP
P 2x
30K
QUICK REFERENCE
QUICK REFERENCE
TYPE
OPERATION Play/Pause music
BUTTON COMMANDS
HOLD
1s
Music
Track forward Track backward
ROTATE
R
ROTATE
L
Mesh intercom on/off
Channel setting
Mesh Grouping Mesh IntercomTM Enable/Disable Mic
Mesh Reach-Out Request
Reset Mesh
TAP
M 1x
TAP
M 2x
HOLD
M 5s
HOLD
M
1s
TAP
M 3x
HOLD
M 8s
Intercom pairing
HOLD
5s
Intercom Start/End intercom
TAP
1x
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