TOYOTA Wear and Tear Card User
Toyota Lease Wear & Tear Guide
| Type of Damage | TFS Guideline | TFS Charge (plus applicable taxes) |
| Exterior body panels including bumpers | ||
| Scratch, scrape, ding, dent, gouge or crack | Within the card (see card sample) and where rust and/or bare metal is NOT exposed | No Charge |
| Scratch, scrape, ding, dent, gouge or crack | Within the card and rust and/or bare bumper metal exposed | $200 each panel |
| Scratch, scrape, ding, dent, gouge or crack | Exceeding the card | $400 each panel |
| Unacceptable previous repaint and/or repair | Any damage not repaired to body shop industry standards | $200 per panel if within the card. $400 per panel if exceeds the card |
| Decal/Lettering not removed, or removed with residual damage present | All decals/lettering must be removed prior to returning vehicle | $100 per body or glass panel |
| Hail or collision1 | Any Damage | Repair to body shop industry standards |
| Glass | ||
| Scratch | Within the card | No Charge |
| Chip, Star/Bullseye or Crack | Completely within the card circle | $100 each. If four or more, replace glass panel, or charge as per Categories below: |
| Scratch | Exceeding the card | Specialty glass2 : $1050
Front/Rear Side Panels 3 Category A: $450 each $300 each Category B: $650 each $300 each Category C: $850 each $300 each |
| Chip, Star/Bullseye or Crack | Any larger than the card circle | |
| Tires, wheels, and wheel covers | ||
| Missing or broken wheel cover. Bent or damaged non-alloy wheel | If replaced, must be comparable to the original manufacturers part | $90 each |
| Tire tread depth less than 3.3 millimetres at the lowest point on the tread surface (including full size spare tire). **Remolded tires are not acceptable** | Must be a matching set (Brand/size/speed rating) of four tires as specified by Toyota for the vehicle | Category3 A: $150 each Category B: $225 each Category C: $300 each Run flat Tires: $375 each |
| Scratched or gouged alloy wheel | Exceeding the card that CAN be repaired Exceeding the card that CANNOT be repaired | $150 per wheel. Cost to replace wheel. |
| Missing alloy wheel | Any | $750 per wheel. |
| IMPORTANT NOTICE: Vehicles returned with winter tires between May 1st and October 31st are subject to above charges. | ||
| Type of Damage | TFS Guideline | TFS Charge (plus applicable taxes) |
| Interior Upholstery and Trim | ||
| One cut, tear, stain or burn hole per vehicle | Within the card circle. | No Charge |
| Any additional cut, tear, or burn hole | Any size. | $100 each |
| Any additional stain | Any size. | $200 |
| Miscellaneous Items | ||
| Keys, remote fobs and owners manual. | All keys, remote fobs and the manual must be returned with the vehicle. | $100 for each master key $225 for each remote fob $350 for each remote button master key $300 for each smart key $50 Toyota Owner’s Manual |
| Any missing or broken item (e.g.: cargo/ tonneau cover, seat headrests, etc.) | Includes, but not limited to, all electrical or mechanical components, parts and accessories | Cost to replace or repair |
| IMPORTANT NOTICE: ALL warning lights must be repaired prior to the return of the vehicle (e.g. : Check Engine, ‘ABS’,’VSC’, ‘TRAC’ etc.) | ||
Definition and notes
- Any damage exceeding 30 cm in length/diameter is considered “Collision”
- Specialty windshields: heated, rain sensing, night vision
- Categories
- Yaris, Corolla, Matrix, Prius, All Scion
- Camry, Avalon, RAV4
- Venza, Highlander, 4Runner, Sequoia, FJ Cruiser, Tacoma, Tundra, Sienna
Card Sample
