If you are experiencing No Power, follow these steps to resolve:
- Unplug machine
- Make sure you are turning on the machine by pressing the power button on the left side of the machine
- Run hand along entire length of power cord, it should be smooth
- Check plug for damage
- If either the cord (not smooth or exposed wires) or plug (prongs) are damaged, Contact Us
- Check to see if outlet is working:
- Test this by plugging in a cell phone charger or small appliance
- If no power to outlet, test a different outlet in a separate room
- Reset circuit breaker if needed
- Has this resolved the issue?
- Yes > Great! Glad we can get you back to cleaning!
- No > Contact Us
