DP E162.CAN 7 Dealer

Product Information

Important Notice

Please keep the QR code label attached to the display cable. The
information from the label is used for software update.

Introduction of Display

The dealer manual is for DP E162.CAN/ DP E163.CAN display.

Product Description

Specifications

Battery capacity indicator
Speed indicator
Support level indicator
Headlight indicator
Bluetooth indicator

Functional Overview

The display has different indicators to show battery capacity,
speed, support level, headlight and Bluetooth status.

Display Installation

Installation Position

If top tube is disconnected from down tube, the HMI can be
mounted on the front of top tube. If top tube is connected to down
tube, it is recommended to install the HMI on the front of top
tube.

Installation Steps

To install the display, place it into the tube from the upper
mounting hole and then tighten the M4*12 screws from the bottom
mounting holes.

Key Definition

Power On/Off: Press and hold (>2.5S) on the display to turn
on the system. Press and hold (>2.5S) again to turn off the
system.

Normal Operation

Power On/Off

Press and hold (>2.5S) on the display to turn on the system.
Press and hold (>2.5S) again to turn off the system.

Support Level Selection

When the display is turned on, press the (+) or (-) button to
select the desired support level.

Headlight/Backlight

Press the headlight/backlight button to turn on/off the
headlight/backlight.

Battery Capacity Indication

The battery capacity is indicated on the display.

Bluetooth Indication

The Bluetooth status is indicated on the display.

Error Code Definition

Error codes are defined in the dealer manual for troubleshooting
purposes.

View Fullscreen

7 DEALER MANUAL FOR DP E162.CAN/ DP E163.CAN

DEALER MANUAL FOR DISPLAY

CONTENT

7.1 Important Notice 7.2 Introduction of Display 7.3 Product Description
7.3.1 Specifications 7.3.2 Functional Overview 7.4 Display Installation 7.4.1 Installation Position 7.4.2 Installation Steps 7.5 Display

7.6 Key Definition

7.7 Normal Operation

7.7.1 Power On/Off

7.7.2 Support Level Selection

7.7.3 Headlight/ Backlight

7.7.4 Battery Capacity Indication

7.7.5 Bluetooth Indication

7.8 Error Code Definition

BF-DM-C-DP E162&E163-EN November 2022 1

7.1 IMPORTANT NOTICE

· If the error information from the display cannot be corrected according to the instructions, please contact your retailer.
· The product is designed to be waterproof. It is highly recommended to avoid submerging the display under water.
· Do not clean the display with a steam jet, high-pressure cleaner or water hose.

· Please use this product with care.
· Do not use thinners or other solvents to clean the display. Such substances can damage the surfaces.
· Warranty is not included due to wear and normal use and aging.

7.2 INTRODUCTION OF DISPLAY

· Model: DP E162.C/ DP E163.CAN · Appearance:

· Identification:
DPE162CF80101.0 PD031505

DPE163CF80101.0 PD031505
Note: Please keep the QR code label attached to the display cable. The information from the label is used for software update.

2 BF-DM-C-DP E162&E163-EN November 2022

DEALER MANUAL FOR DISPLAY

7.3 PRODUCT DESCRIPTION

7.3.1 Specifications · Operating temperature: -20~45 · Storage temperature: -20~60 · Waterproof: IP65 · Storage room Humidity: 30%-70% RH

7.3.2 Functional Overview
· Battery capacity indication · Support level indication · Real-time speed indication · Headlight control and indication · Error code indication · Automatic light sensitivity function · Bluetooth function (only in DP E163.CAN)

7.4 DISPLAY INSTALLATION

7.4.1 Installation Position
Top tube is disconnected from down tube:
HMI can be mounted on the front of top tube

7.4.2 Installation Steps
Place the display into the tube from the upper mounting hole, then tighten the M4*12 screws from the bottom mounting holes.

Top tube is connected to down tube:

Recommended installation position

If HMI is mounted on the front of top tube, it is hard to fix the screws.

BF-DM-C-DP E162&E163-EN November 2022 3

7.5 DISPLAY

1 Battery capacity indicator 2 Speed indicator 3 Support level indicator 4 Headlight indicator 5 Bluetooth indicator

7.6 KEY DEFINITION

Power On/Off
4 BF-DM-C-DP E162&E163-EN November 2022

DEALER MANUAL FOR DISPLAY

7.7 NORMAL OPERATION

7.7.1 Power On/ Off

Press and hold Press and hold

(>2.5S) on the display to turn on the system. (>2.5S) again to turn off the system.

7.7.2 Support Level Selection
When the display is turned on, press the (<0.5S) button to switch to the support level, the lowest level is 1, the highest level is 3. When the support level indicator doesn’t light up, there is no power assistance.

7.7.3 Headlight/ Backlight

Double click the Double click the

button to turn on the headlight, and the display interface dims. button again to turn off the headlight and the display interface lights up.

BF-DM-C-DP E162&E163-EN November 2022 5

7.7.4 Battery Capacity Indication
The battery capacity is indicated with 5 levels. When the lowest level indicator flashes that means battery needs to charge. The battery capacity is shown as follows:

Bars 5 bars 4 bars 3 bars 2 bars 1 bar 1 flashing

Capacity Range 80%-100% 60%-80% 40%-60% 20%-40% 5%-20% <5%

Example

7.7.5 Bluetooth Indication
Note: Only DP E163.CAN is the Bluetooth version. This display is equipped with OTA function, which can update firmware through the bluetooth. This display can be connected to the Bafang Go APP through Bluetooth. The customer also can develop their own app based on the SDK provided by BAFANG. The data that can be sent to APP are as follow:

No.

Function

No.

Function

Speed

Support level

Range Heart beat

Battery

Calories

Current

Sensor signal

Headlight state

Battery Info.

Trip

Ststem Info.

ODO

Error code

6 BF-DM-C-DP E162&E163-EN November 2022

7.8 ERROR CODE DEFINITION

DEALER MANUAL FOR DISPLAY

The ebike system’s parts are automatically monitored in real time. If a part is abnormal, the corresponding error code is displayed on the HMI. The E162.CAN/ E163.CAN flashes the code at a frequency of 1 Hz.
The troubleshooting methods in the list are listed in order according to the fault probability and the operability of the related parts. In practice, dealers can adjust the order based on the existing tools and spare parts. (For detailed disassembly steps, please refer to the dealer manual of the corresponding parts on the official website. <www.bafang-e.com>)
In order to protect the electric parts, before disassembling the parts, please switch off the system power first by pressing the control unit of HMI and then disconnect the power cable of the disassembled part. When installing the parts, please fix the parts first, then connect the power cable of the parts, and finnally switch on the system power by pressing the control unit of HMI. Please contact Bafang after-sale service personnel <[email protected]> if the above troubleshooting fails to solve the problem or the error code is not in the above list.

Code
05 07

Cause Throttle not in place
System overvoltage protection

Troubleshooting

Hub Motor System

Mid Motor System

1. Check whether the throttle is in place. 1. Check whether the throttle is in place.

2. Check whether the throttle cable is connected correctly or the cable (from throttle to controller) is damaged.

2. Check whether the throttle cable is connected correctly or the cable (from throttle to drive unit) is damaged.

3. Troubleshoot the faulty part: 1) Replace the throttle 2) Replace the controller

3. Troubleshoot the faulty part: 1) Replace the throttle 2) Replace the drive unit

1. Check whether the nominal voltage of the battery is the same as the controller.

1. Check whether the nominal voltage of the battery is the same as the drive unit.

2. Troubleshoot the faulty part: 1) Replace the battery 2) Replace the controller

2. Troubleshoot the faulty part: 1) Replace the battery 2) Replace the drive unit

1. Check whether the motor cable is

connected correctly or the cable (from

Hall signal in motor is abnormal

motor to controller) is damaged. 2. Troubleshoot the faulty part:

Replace the drive unit

1) Replace the motor

2) Replace the controller

BF-DM-C-DP E162&E163-EN November 2022 7

Code

Cause

Troubleshooting

Hub Motor System

Mid Motor System

1. Check whether the motor cable is

connected correctly or the cable (from

motor to controller) is damaged.
09 Phase wire in motor abnormal
2. Troubleshoot the faulty part:

Replace the drive unit

1) Replace the motor

2) Replace the controller

1. If riding for a long time, turn off the 1. If riding for a long time, turn off

Motor overtemperature system and let the motor cool down. the system and let the drive unit

protection

2. If no ride or riding for a short time, cool down.

(Only occur when the troubleshoot the faulty part:

2. If no ride or riding for a short

motor is equipped with the 1) Replace the motor

time, replace the drive unit.

temperature sensor.)

2) Replace the controller

1. Check whether the motor cable is

Motor temperature sensor

connected correctly or the cable (from

abnormal

motor to controller) is damaged.

(Only occur when the

Replace the drive unit

2. Troubleshoot the faulty part:

motor is equipped with the

1) Replace the motor

temperature sensor.)

2) Replace the controller

Controller curent sensor abnormal

Replace the controller

Replace the drive unit

1. If riding for a long time, turn off 1. If riding for a long time, turn off

the system and let the controller cool the system and let the drive unit cool

Controller overtemperature down. protection

down.

2. If no ride or riding for a short time, 2. If no ride or riding for a short time,

replace the controller.

replace the drive unit.

Controller temperature sensor Replace the controller
abnormal

Replace the drive unit

8 BF-DM-C-DP E162&E163-EN November 2022

DEALER MANUAL FOR DISPLAY

Code
21

Cause Speed sensor abnormal

Troubleshooting

Hub Motor System

Mid Motor System

1. Check whether the motor cable is connected correctly or the cable (from motor to controller) is damaged.
2. Troubleshoot the faulty part: 1) Replace the motor 2) Replace the controller

1. Check whether the spoke magnet has fallen off or the clearance between the spoke magnet and the speed sensor is within the normal range (10-15mm).
2. Check whether the speed sensor cable is connected correctly or the cable (from sensor to drive unit) is damaged.

3. Troubleshoot the faulty part: 1) Replace the speed sensor 2) Replace the drive unit

1. Check whether the torque sensor

Torque sensor abnormal

cable is connected correctly or the cable (from sensor to controller) is

26 (Only occur when the drive damaged.
system is equipped with the 2. Troubleshoot the faulty part:
torque sensor.) 1) Replace the torque sensor

2) Replace the controller

Replace the drive unit

1. Check whether the HMI cable is connected correctly or the cable (from HMI to controller) is damaged.

1. Check whether the HMI cable is connected correctly or the cable (from HMI to drive unit) is damaged.

2. Troubleshoot the faulty part:

1) Replace the controller if the HMI 1) Replace the drive unit if the HMI
30 Communication abnormal turns off automatically after appear- turns off automatically after appear-

ing error code for 20 seconds.

2) Replace the HMI if the HMI

doesn’t turn off automatically after doesn’t turn off automatically after

appearing error code for 20 seconds. appearing error code for 20 seconds.

(move to the next page)

BF-DM-C-DP E162&E163-EN November 2022 9

Code

Cause

Troubleshooting

Hub Motor System

Mid Motor System

3) If the BESST tool is available, con- 3) If the BESST tool is available,