Bose 761529-0020 Soundsport Wireless User Guide

Bose 761529-0020 SoundSport Wireless

IMPORTANT SAFETY INSTRUCTIONS

Please read and keep all safety and use instructions.
WARNINGS/CAUTIONS

• Do NOT use the headphones at a high volume for any extended period.
  • To avoid hearing damage, use your headphones at a comfortable, moderate volume level.
  • Turn the volume down on your device before placing the headphones in/on your ears, then turn the volume up gradually until you reach a comfortable listening level.
• Use caution and follow applicable laws regarding mobile phone and headphone use if using headphones for phone calls while driving. Some jurisdictions impose specific limitations, such as single earpiece configuration, on the use of such products while driving. Don’t use the headphones for any other purpose while driving.
• Focus on your safety and that of others if you use the headphones while engaging in any activity requiring your attention, e.g., while riding a bicycle or walking in or near traffic, a construction site or railroad, etc. Remove the headphones or adjust your volume to ensure you can hear surrounding sounds, including alarms and warning signals.
• Do NOT use the headphones if they emit any loud unusual noise. If this happens, turn the headphones off and contact
  Bose customer service.
• Do NOT submerge or expose the headphones for an extended period to water, or wear while participating in water sports, e.g., swimming, waterskiing, surfing, etc.
• Remove headphones immediately if you experience a warming sensation or loss of audio.
• Do NOT use mobile phone adapters to connect headphones to airplane seat jacks, as this could result in injury or property damage due to overheating.
  Contains small parts which may be a choking hazard. Not suitable for children under age 3.
  This product contains magnetic material. Consult your physician on whether this might affect your implantable medical device.
• Do NOT make unauthorized alterations to this product.
• Use this product only with an agency approved power supply which meets local regulatory requirements (e.g., UL,M CSA, VDE, CCC).
• Do not expose products containing batteries to excessive heat (e.g. from storage in direct sunlight, fire or the like).

Regulatory Information

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by Bose Corporation could void the user’s authority to operate this equipment.

This device complies with part 15 of the FCC Rules and with Industry Canada license-exempt RSS standard(s).Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.

This device complies with FCC and Industry Canada radiation exposure limits set forth for general population. It must not be co-located or be operating in conjunction with any other antennas or transmitters.
Meets IDA Requirements.

CAN ICES-3 (B)/NMB-3(B)

Management Regulation for Low-power Radio-frequency Devices
Article XII
According to “Management Regulation for Low-power Radio-frequency Devices” without permission granted by the NCC, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter original characteristic as well as performance to an approved low power radio-frequency devices.
Article XIV
The low power radio-frequency devices shall not influence aircraft security and interfere legal communications; If found, the user shall cease operating immediately until no interference is achieved. The said legal communications means radio communications operated in compliance with the Telecommunications Act. The low power radio-frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices. Bose Corporation hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC and all other EU directive requirements. The complete declaration of conformity can be found at: www.Bose.com/compliance
Please dispose of used batteries properly, following local regulations. Do not incinerate. This symbol means the product must not be discarded as household waste, and should be delivered to an appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources, human health and the environment. For more information on disposal and recycling of this product, contact your local municipality, disposal service, or the shop where you bought this product.
Removal of the rechargeable lithium ion battery in this product should be conducted only by a qualified professional.
Please contact your local Bose retailer or see http://products.bose.com/static/compliance/index.html for further information.

Date of Manufacture: The eighth digit in the serial number indicates the year of manufacture; “5” is 2005 or 2015.
China Importer: Bose Electronics (Shanghai) Company Limited, Part C, Plan 9, No. 353 North Riying Road, China  (Shanghai) Pilot Free Trade ZonE
EU Importer: Bose GP, Castleblayney Road, Carrickmacross, Ireland
Taiwan Importer: Bose Taiwan Branch, 9F-A1, No.10, Section 3, Minsheng East Road, Taipei City 104, Taiwan
Input Rating: 5V 1A
The warranty information provided with this product does not apply in Australia and New Zealand.
See www.Bose.com.au/warranty or www.Bose.co.nz/warranty for details.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks
by Bose Corporation is under license.
The N-Mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other countries. “Made for iPod,” “Made for iPhone,” and “Made for iPad” mean that an electronic accessory has been designed to
connect specifically to iPod, iPhone, or iPad, respectively, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with iPod, iPhone or iPad may affect wireless performance.iPad, iPhone, and iPod are trademarks of Apple Inc., registered in the U.S. and other countries. The trademark “iPhone” is used with a license from Aiphone K.K. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Android, Google Play, and the Google Play logo are trademarks of Google Inc. ©2016 Bose Corporation. No part of this work may be reproduced, modified, distributed or otherwise used without prior written permission

Unpacking

Carefully unpack the carton and confirm that the following parts are included:

.If any part of the product is damaged, do not use it. Contact your authorized Bose dealer immediately or Bose customer service. Refer to the quick start guide in the carton for contact information.

Headphone components Powering on/off

• To power on:
  Press the Power/Bluetooth® button until the battery indicator glows green, yellow, or red (to indicate the current battery charge level).
• To power off:
  Press and hold the Power/Bluetooth® button until blinks three times and you hear the power-down tones.

Enhance your headphones experience with the Bose® Connect app.

Features

• Unlock the full potential of your SoundSport® wireless headphones
• Free app compatible with most Apple and Android™ systems.
• Easily connect and switch between multiple mobile devices with a single swipe.
• Disable voice prompts.
• Keep your headphones up-to-date with the latest software.
• Customize headphone settings, like voice prompt language and auto-off.

CHARGING THE BATTERY

Connecting the USB cable
CAUTION: Use this product only with an agency approved power supply which meets local regulatory requirements (e.g., UL, CSA, VDE, CCC).

1. Open the hinged door on the bottom of the right earbud.
2. Plug the small end of the USB cable into the USB connector.
3. Plug the other end into a USB wall charger or computer that is powered on.
   • While charging, the battery indicator blinks amber.
   • When the battery is fully charged, glows green.
   • Allow up to two hours to fully charge the battery. A full charge powers the headphones for up to six hours.
   • The headphones will not play while charging.
     Note: Before charging, be sure the headphones are at room temperature, between 41° F (5° C) and 104° F (40° C).

Checking the battery

• Each time you power on the headphones, the voice prompt announces the headphone battery charge level, and the battery indicator glows for 10 seconds.
  When you press any of the headphone controls, glows for 10 seconds. For more information, see “Battery indicator” on page 13.
• While the headphones are in use, blinks red when the battery needs charging.
• If you are connected to an Apple device, the device displays the headphone battery charge level near the upper right corner of the screen.

HEADPHONE STATUS INDICATORS

The Bluetooth® and battery indicators are located on the back of the right earbud.
Bluetooth® indicator

Battery indicator

IMPORTANCE OF PROPER FIT

Choosing the correct StayHear®+ Sport tip
For optimal audio performance, it is important to choose the correct size StayHear®+ Sport tip. Select the size that gives you the best comfort and fit in each ear.
To determine the best fit, you may need to try all three sizes. You may need a different size for each ear.
Note: To test the fit, try speaking aloud. Your voice should sound muffled in both ears; if not, select another tip size.
Each StayHear®+ Sport tip and earbud is marked with either an L or an R. Be sure to attach the left tip to the left earbud and the right tip to the right earbud.

Fitting the earbuds to your ear

The StayHear®+ Sport tip allows the earbud to rest comfortably and securely in your ear.
The tip wing fits just under your ear ridge.

1. Insert the earbud so the StayHear®+ Sport tip gently rests in the opening of the ear canal.
2. Tilt the earbud back and tuck the tip wing under the ear ridge until it is secure.

Changing the StayHear®+ Sport tips

1. Holding the earbud by the stem, gently grasp the attached StayHear ®+ Sport tip and peel it away from the earbud.
   CAUTION: To prevent tearing, grasp the StayHear®+ Sport tip by its base. Do not pull on the tip wing.
2. Align the opening of the new StayHear®+ Sport tip with the earbud nozzle and rotate the tip onto the nozzle. Press the base of the tip until it clicks securely into place.

VOICE PROMPTS

Voice prompts guide you through the pairing and connecting processes.
Pre-installed languages
The following languages are pre-installed on your headphones:

• English
• German
• Korean
• Swedish
• Spanish
• Mandarin
• Italian
• Dutch
• French
• Japanese
• Portuguese

To download another language
Visit: global.Bose.com/Support/SSW

Changing the language

When you turn on the headphones for the first time, the voice prompts are in English.
To select a different language:

1. Press and hold simultaneously until you hear the voice prompt for the first language option.
2. Press to move through the list of languages.
3. When you hear your language, press and hold select.

BLUETOOTH® TECHNOLOGY

Bluetooth® wireless technology lets you stream music from mobile devices such as smartphones, tablets, and laptop computers. Before you can stream music from a mobile device, you must pair the mobile device with your headphones.
Choosing your pairing method
You can pair your mobile device with your headphones using Bluetooth wireless technology or Near Field Communication (NFC).
What is NFC?
NFC uses Bluetooth technology to let two devices establish wireless communication with each other by simply tapping the devices together. Refer to your mobile device owner’s guide to see if your model supports NFC.

Note: If your mobile device supports Bluetooth pairing via NFC, you can use either pairing method.

Pairing your mobile device

1. With your headphones powered on, press and hold the Power/Bluetooth® button until you hear “Ready to pair” or the Bluetooth indicator blinks blue.
2. On your mobile device, turn on the Bluetooth feature.
   Tip: The Bluetooth feature is usually found in the Settings menu.
3. Select your Bose® SoundSport® wireless headphones from the device list.
   Once paired, you hear “Connected to <device name>” or glows solid white.

Pairing your mobile device with NFC

1. With your headphones powered on, unlock your mobile device and turn on the Bluetooth ® and NFC features. Refer to your mobile device owner’s guide to learn more about these features.
2. Tap the NFC touchpoint on your mobile device to the back of the inline remote.
   Your mobile device may prompt you to accept pairing.
   Once paired, you hear “Connected to <device name>” or the Bluetooth indicator glows solid white.

Disconnecting a mobile device

• Turn off the Bluetooth ® feature on your mobile device.
• If your mobile device supports NFC, tap the NFC touchpoint on your mobile device to the back of the inline remote.
  Reconnecting a mobile device
• When powered on, the headphones try to reconnect with up to two of the most recently-connected mobile devices.
  Note: The mobile devices must be within range and powered on.
• If your mobile device supports NFC, tap the NFC touchpoint on your mobile device to the back of the inline remote.

MANAGING MULTIPLE CONNECTED DEVICES

You can store up to eight paired mobile devices in the headphone pairing list and your headphones can be actively connected to two mobile devices at a time.
Note: You can only play audio from one mobile device at a time.
Switching between two connected mobile devices

1. Pause audio on your first mobile device.
2. Play audio on your second mobile device. Identifying connected mobile devices
   Press the Power/Bluetooth® button to hear which mobile devices are currently connected.

Reconnecting a previously paired mobile device

1. Press the Power/Bluetooth button to hear which mobile device is connected.
2. Press the Power/Bluetooth button again within three seconds to connect to the next mobile device in the headphone pairing list. Repeat until you hear the correct mobile device name.
3. Play audio on the connected mobile device.

Clearing the headphone pairing list

1. Power off the headphones.
2. Press and hold the Power/Bluetooth button for 10 seconds, until you hear “Bluetooth device list cleared.”
3. Delete your SoundSport wireless headphones from the Bluetooth list on your mobile device.
   All mobile devices are cleared and the headphones are ready to pair a new mobile device.

Using the Bose® Connect app
You can also easily manage multiple connected devices using the Bose Connect app.
For more information, see “Bose® Connect App” on page 10.

Media playback and volume functions

The headphone controls are located on the inline remote below the right earbud.

Function	What to do
Play/Pause	Press
Skip Forward	Press twice quickly.
Skip Backward	Press  three times quickly.
Fast forward	Press  twice quickly and hold the second press.
Rewind	Press  three times quickly and hold the third press.
Volume Up	Press
Volume Down	Press

Call functions

Function	What to do
Answer a call	Press
End a call	Press
Decline an incoming call	Press and hold               for one second.
Answer a second incoming call and put the current call on hold	While on a call, press               once.
Decline a second incoming call and stay on current call	While on a call, press and hold                 for one second.
Switch between two calls	With two active calls, press                 twice.
Create a conference call	With two active calls, press and hold                  for one second.
Activate voice control	While not on a call, press and hold                for one second. Refer to your mobile device’s owners guide for compatibility and usage information about this feature.
Mute/unmute a call	While on a call, press       simultaneously.

CARE AND MAINTENANCE

Storing

• Turn off the headphones when not in use.
• Before storing the headphones for more than a few months, fully charge the battery.
• Place the headphones in the carry case for storage.

Cleaning
Your headphones may require periodic cleaning. StayHear®+ Sport tips: Remove the tips from the earbuds and wash them with a mild detergent and water. Make sure you thoroughly rinse and dry the tips before attaching them to the earbuds.
Headphone nozzles: Clean only with a dry, soft cotton swab or equivalent. Never insert any cleaning tool into the nozzle.
Replacement parts and accessories
Replacement parts and accessories can be ordered through Bose customer service. See “Customer service” on page 25.

Customer service
For additional help using your headphones:

• Visit: global.Bose.com/Support/SSW
• Contact Bose customer service. Refer to the in-carton literature for contact information.

Limited Warranty

Your SoundSport® wireless headphones are covered by a limited warranty. Details of the limited warranty are provided on the product registration card that is included in the carton. Please refer to the card for instructions on how to register. Failure to register will not affect your limited warranty rights. The warranty information provided with this product does not apply in Australia and New Zealand. See our website at www.bose.com.au/warranty or www.Bose.co.nz/warranty for details of the Australia and New Zealand warranty.
Technical information
Input Rating: 5V 1A

TROUBLESHOOTING

FAQS