Kraus Kea-199 Series Bathroom Accessories Installation Guide

Kraus KEA-199 Series Bathroom Accessories

Congratulations on the purchase of your new Kraus plumbing fixture!
Please keep the box and packaging materials until your product is completely installed. If you have any questions, require technical assistance or have any problems with your product:

DO NOT RETURN TO STORE

Please contact our Customer Service Team 1-800-775-0703 / [email protected] Have the model number available and retain a copy of your receipt with purchase date for reference.If for any reason this product does not meet your expectations, please be sure to repack this product in the original box and packaging material to avoid damage during transit.

Prior to Installation:

• · Make sure you have all necessary parts by checking the diagram and parts list. If any part is missing or damaged, please contact Kraus Customer Service at 800-775-0703 for a replacement.

For technical assistance or replacement parts, please contact Kraus Customer Service and one of our representatives will be happy to help: Toll-Free: 800-775-0703 or [email protected]  The step-by-step guidelines in the installation instructions are a general reference for installing a Kraus Accessory. Should there be any discrepancies, Kraus cannot be held liable. It is recommended to install all Kraus products by hiring a licensed professional.

Tools you will need:

Dimensions

Installation

Please Note: The mounting hardware comes attached to your accessory. Remove from the accessory before installing.

Replacement Parts

Accessories

Kraus USA Plumbing, LLC (“Kraus”) extends this warranty to the original purchaser for personal household use of the Accessories when purchased from an authorized Kraus dealer and in the location of original installation. This warranty is non-transferable. Kraus warrants the structure and finish of the Accessories to be free from defects in material and workmanship under normal usage for a period of one (1) year from the date of purchase. Any product reported to the authorized dealer or to Kraus as being defective within the warranty period will be repaired or replaced with a product of equal value at the option of Kraus.

Commercial Warranty

Kraus USA Plumbing, LLC (“Kraus”) warrants its Products for a period of one (1) year to commercial purchasers of Products used in industrial, commercial and business applications.

Care and Cleaning Instructions
Certain cleaning products may cause damage to a Product’s finish and use of the following on the Product will void this warranty:

• Abrasive cleaners such as powders, bleach, ammonia, alcohol or chorine
• Abrasive pads, steel wool or wire brushes

What is Not Covered

This warranty does not cover Products that were discontinued when purchased or display Products, whether such Products were purchased at discount outlets, unauthorized dealers, and/or sold on clearance. This warranty does not cover any free gifts included with purchase. This warranty does not cover damage resulting from neglect, misuse (including use for an unintended application), abuse, carelessness, accident, hard water or mineral deposits, exposure to corrosive materials, improper maintenance, alteration of the Product, or failure to follow care, cleaning or installation instructions enclosed with your Product. Kraus recommends that all Kraus Products be installed by a fully licensed and insured trade professional with experience in the installation of bathroom and/or kitchen manufactured goods.

Download the Kraus Care & Maintenance Guide at: http://www.kraususa.com/maintenance

How to Make a Warranty Claim

• If you are a consumer purchaser, please contact a Kraus Customer Service Representative at:
• Kraus USA Plumbing, LLC
• 12 Harbor Park Drive
• Port Washington, NY 11050
• Toll-free 800-775-0703
• [email protected]
• If you are a plumbing contractor or trade professional, please contact a Kraus Pro Representative at:
• Kraus USA Plumbing, LLC
• 12 Harbor Park Drive
• Port Washington, NY 11050
• 516-801-8955
• [email protected]
• If you are an authorized partner, please contact a Partner Support Representative at:
• Kraus USA Plumbing, LLC
• 12 Harbor Park Drive
• Port Washington, NY 11050
• 516-801-8954
• [email protected]

In requesting warranty service, please be ready to provide your proof of purchase and a description of the problem. Shipping charges will be covered for the first (1) year of the warranted replacement part or product (HI, AK, and Puerto Rico shipping charges may apply). International shipping fees are not included.

Limitation on Duration of Implied Warranties
Please note that some states/provinces (including Quebec) do not allow limitations on how long an implied warranty lasts, so the below limitations may not apply to you. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANY IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE, IS LIMITED TO THE STATUTORY PERIOD OR THE DURATION OF THIS WARRANTY, WHICHEVER IS SHORTER.

Limitation of Special, Incidental or Consequential Damages

Please note that some states/provinces (including Quebec) do not allow the exclusion or limitation of special, incidental or consequential damages, so the below limitations and exclusions may not apply to you. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS WARRANTY DOES NOT COVER, AND KRAUS USA PLUMBING, LLC SHALL NOT BE LIABLE FOR, ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING LABOR CHARGES TO REPAIR, REPLACE, INSTALL OR REMOVE THIS PRODUCT), WHETHER ARISING OUT OF BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, BREACH OF CONTRACT, TORT, OR OTHERWISE. This warranty gives you specific legal rights, and you may also have other rights which vary from state/province to state/province.

IMPORTANT

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• http://www.kraususa.com/registration
• www.kraususa.com