UBEE DDW366 CABLE MODEM
Modem InformationDOCSIS 3.0 Dual Band WiFi Modem Compatible with My WiFi 8×4 channel bonding with speeds of up to 150 Mbps on a wired connection Cox recommends a DOCSIS 3.1 modem or gateway | Highest Service LevelPreferred 150 |
This gateway is only certified for use with the Cox network when provided by or purchased from Cox.
Front View
| After the cable modem is successfully registered on the network, the POWER, DS/US, and ONLINE indicators illuminate continuously to indicate that the cable modem is online and fully operational. | |
Back View
| The Ubee DDW366 has the following ports available on the back of the WiFi modem.
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MAC Address
| MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F).A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device. |
Troubleshooting
The modem lights indicate the current status of your cable modem. See Rear Panel Modem Lights to view lights related to the Ethernet connection. To troubleshoot any connection problems, use the table below.
Rear Panel Modem Lights
The lights below indicate the connection status of your WiFi cable modem. To troubleshoot any connection problems, use the table below.
| Port Light | Status | Problem |
|---|---|---|
| ETH1 – ETH4
| Off | Device is not connected to the port. Verify all cable connections and try resetting the modem. |
| Flashing Green | None. A device is connected to the port at 1000 Mbps speeds and data is passing between cable modem and connected device. | |
| Flashing Orange | None. A device is connected at 10/100 Mbps speeds and data is passing between cable modem and connected device. |
