Motorola Mg7310 Cable Modem User Manual (+ PDF)

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Motorola MG7310 Cable Modem


Modem Information DOCSIS 3.0 Dual Band WiFi Modem Manage wifi compatible 8×4 channels with speeds of up to 150 Mbps on a wired connection Cox recommends a DOCSIS 3.0 16×4 or higher modem	Highest Service Level Preferred 150

DOCSIS 3.0 Dual Band WiFi Modem

Manage wifi compatible

8×4 channels with speeds of up to 150 Mbps on a wired connection

Cox recommends a DOCSIS 3.0 16×4 or higher modem

Preferred 150


Front View Click to enlarge.		After the cable modem successfully registers on the network, the Power, Upstream, Downstream, and Internet indicators illuminate continuously to indicate that the modem is online and fully operational. For more details, refer to the Modem Lights section.

Back View Click to enlarge.		The Motorola MG7310 has the following ports available on the back of the modem. ON / OFF – Turns the modem on and off. POWER – Connects to the power adapter. WLAN – Turns WiFi connectivity on and off. WPS / RESET – Press and hold this recessed button for at least 10 seconds to restore to factory defaults and reboot the modem. LAN 1 2 3 4 – Connects devices to the 10 /100 / 1000 Ethernet port. Provides internet access to a single device. Only one port is active at a time. CABLE – Connects to a coaxial cable.

MAC Address Click to enlarge.		MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device. The S/N is the serial number. The CM MAC is the MAC address.

The lights indicate the current status of your gateway. To troubleshoot any connection problems, use the table below.

Modem Light	Status	Problem
Power	On	None. The modem is powered on.
Power	Off	No power.
Downstream	Solid Blue	None. Multiple downstream channels are in use.
	Blinking Blue	None. Negotiating multiple downstream bonded channels.
	Solid Green	None. One downstream channel is in use.
	Blinking Green	None. Scanning for downstream channels.
Upstream	Solid Blue	None. Multiple upstream channel is in use.
	Blinking Blue	None. Negotiating multiple upstream bonded channels.
	Solid Green	None. One upstream channel is in use.
	Blinking Green	None. Scanning for an upstream channel.
	Off	No upstream channels are in use.
Online	On	None. The modem is online.
	Blinking	None. The modem is registering a connection.
	Off	The modem is offline.
Ethernet LAN	Green	None. A device is connected to the Ethernet port and is using 1 Gbps LAN speed.
	Amber	None. A device is connected to the Ethernet port and is using 10 or 100 Mbps LAN speed.
	Blinking	None. Data is being transferred over the Ethernet connection.
	Off	No device is connected or the device is disabled.
WLAN	Off	WiFi is not enabled.
	Blinking	None. Data is being transferred over the WiFi connection.
	On	None. WiFi is enabled.
WPS	Blinking	None. WPS is in discovery mode.
WPS	On	None. WPS configuration is successful.