Glacier Bay VWD5446BLS-2-HDU Water Dispenser
Safety Information
- Never put anything flammable close to the dispenser
- This water dispenser is designed for INDOOR applications only.
- Do not damage the refrigeration cooling system.
- Caution: Never allow children to dispense hot water without proper and direct supervision.
- Important: Refrigerants must be handled and disposed of by qualified service personnel only.
- Before discarding this water dispenser to landfill, contact local authorities for advice on proper disposal methods for refrigerants
- Never turn the dispenser upside down or tilt more than 45 degrees. If the unit has been resting on its’ side for a long period of time, place the water dispenser in the upright position for approximately 12 hours before turning it on.
- For use with 3 or 5 gallon (12 or 19 liter) water bottles.
- Never use this dispenser with water that is unsafe to drink or is from an unknown source.
- Never use any other liquid in the dispenser other than known and microbiologically safe bottled water.
- This water dispenser is equipped with a grounded power cord plug for your safety.
- Keep your water dispenser in a dry place away from direct sunlight.
- Leave a minimum of 2” (5 cm) around the back and sides of the dispenser for proper ventilation.
- Always install your water dispenser on a level floor. Wait 3 minutes before restarting machine after shutting it down.
- Always unplug the water dispenser before servicing.
- Regular cleaning of your water dispenser is required for your warranty. Please follow the cleaning instructions outlined in this manual and clean the dispenser every 4 months.
Pre-Operation
GROUNDING PRECAUTIONS
SPECIFICATIONS
| Model No. | VWD5446BLS-2-HDU | |
| Dimensions W x D x H | 12.6” x 12.8” x 37.8” • 32 cm x 32.6 cm x 96 cm | |
| Net Weight / Gross Weight | 29.7 lbs / 13.5 kg • 34.2 lbs / 15.5 kg | |
| Heating Temp (approx.). | 194 ºF / 90 ºC | |
| Cooling Temp (approx.). | 39-50 ºF / 4-10 ºC | |
| HOT | COLD | |
| Power Consumption | 1150 W | 88W |
Warranty
Do not return this product to the store: Please contact Customer Service at 1-877-527-0313. The supplier warrants your water dispenser to be free from manufacturing defects in workmanship or material under normal operating conditions for one (1) year from the original date of purchase. This warranty applies only in the country in which it is sold and is available to the original purchaser only. This warranty is nontransferable. This warranty and the CSA International listing for this water dispenser are void if the water dispenser is altered, modified, or combined with any other machine or device. Alteration of this water dispenser may cause serious flooding and/or hazardous electrical shock or fire.
The provisions of this warranty shall not apply to:
- Water bottles
- Service trips to your home to teach you how to use the product
- Improper installation, delivery, or maintenance (Failure to maintain the product according to the instructions outlined in the product manual will automatically void the warranty.)
- Failure of the product due to abuse, misuse, alteration, commercial use, or any use for which the product was not intended
- Products that are used outside a residential or office environment
- Replacement of house fuses or resetting of circuit breakers
- Use of this product where water is microbiologically unsafe or of unknown quality
- Damage to the product if used to dispense anything other than water
- Damage to the product caused by accident, fire, floods, or acts of God
- Any service to the product by unauthorized personnel
- Incidental or consequential damage caused by possible defects with this appliance, its installation or repair
This warranty shall be fulfilled at an authorized repair facility. All warranty repairs must be pre-authorized by the supplier. The supplier will, at its option, repair or replace free of charge any defective part, where the purchaser has notified their retailer within the warranty period. The obligation of the supplier under this warranty is expressly limited to such repairs or replacement. This warranty does not cover the freight costs to and from the authorized repair facility. Except as set forth herein or required by law, the manufacturer makes no other warranty, guarantee, or agreement, express, implied, or statutory, including any implied warranty of merchantability or fitness for a particular purpose.
The manufacturer does not assume or authorize any person to assume any obligations of liability in connection with this water dispenser. In no event will the manufacturer be liable for indirect, special, or consequential damages (including, without limitation, economic loss) or for any delay in the performance of this agreement due to causes beyond its control. Some states or provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or from province to province. If you require service, please first see the “Troubleshooting” section of this manual. Additional assistance can be found by calling our customer service line at 1-877-527-0313, Monday to Friday from 8 a.m. to 6 p.m. (EST). Keep this manual and your sales slip together for future reference. You must provide proof of purchase for in-warranty service. Write down the complete model number and serial number of your water dispenser to better help you obtain assistance or service if your ever need it. You can find this information on the back of the water dispenser
PACKAGE CONTENTS
| Part | Description | QTY |
| A | Bottle support collar | 1 |
| B | Kettle feature ON/OFF Button | 1 |
| C | Ready-to-dispense indicator lights | 3 |
| D | Child resistant safety switch | 1 |
| E | Hot water dispensing button | 1 |
| F | Cold water dispensing button | 1 |
| G | Removable drip tray | 1 |
| Part | Description | QTY |
| H | Adjustable cold water thermostat | 1 |
| I | Drain valve | 1 |
| J | Condenser Coils | 1 |
| K | Power cord | 1 |
INITIAL PRODUCT CLEANING PROCEDURE
INSTALLING THE WATER BOTTLE
ANTI-LEAK BOTTLE SUPPORT COLLAR
The bottle support collar on your water dispenser is engineered with a special anti-leak-proof system to prevent accidental loss of water, (flooding) as a result of inadvertently installing a defective water bottle. Unfortunately, not all water bottles are created equal. Almost all 3 and 5 gallon (12 &19L) water bottles are recycled and handled extensively during cleaning, filling, and shipping. As a result, they are very prone to developing hairline fractures and pinhole leaks that are not always obvious to the end user until the time of installation.
Operation
- DISPENSING COLD WATER
- DISPENSING HOT WATER.
ADJUSTING THE TEMPERATURE (COLD WATER ONLY) NOTICE
This model Water Dispenser left the factory with the cold water temperature control factory “default setting” positioned for “Energy Star” compliance (identified to the side). This setting will deliver cold water temperatures between 8°C ~ 10°C (46.4°F ~ 50°F) The cold water temperature can be adjusted, (using a flat screwdriver) by rotating the adjustment screw clockwise or anti-clockwise between “Min” (cool) and “Max” (colder) until the desired temperature is reached. NOTE: Any change/adjustment to the cold water temperature control may effect Energy Star efficiency.
Care and Cleaning
CLEANING THE OUTSIDE OF THE WATER DISPENSER
CLEANING THE DRIP TRAY
CLEANING THE CONDENSER
DRAINING THE RESERVOIRS
CLEANING THE INSIDE OF THE DISPENSER
GOING AWAY ON VACATION
When not using the dispenser for long periods of time or when going on vacation, unplug the dispenser and drain the reservoirs (see Draining the Reservoirs). Follow Initial Product Cleaning Procedures upon return and startup of the dispenser.
FREQUENTLY ASKED QUESTIONS
- Why do I get a plastic taste from my dispenser?
- As with most new appliances such as coffee makers and kettles, there is often a plastic taste upon initial start-up of the unit. To remove this taste, simply follow the cleaning instructions outlined in Cleaning the Inside of the Dispenser. Q: What is the spike that goes into the bottle? A: Glacier Bay® water dispensers feature a “piercing valve” as part of the bottle support collar, providing added convenience for water bottle installation. Depending on the water bottle supplier, some water bottles incorporate a self-piercing membrane in the bottle cap for this specific purpose (ask your water bottle supplier if your water bottle incorporates this feature). If your water bottle does not incorporate this feature, the entire bottle cap must then be removed to eliminate possible damage to the piercing valve
Troubleshooting
| Problem | Possible Cause | Suggested Solution |
| Water dispenser or dispensing button is leaking | Small pin hole or crack in the bottle, (common with recycled water bottles).
Drain cap and silicone seal are not secure.
Water was poured directly into bottle support collar and overflowed. | Conduct water bottle leak test outlined under “ANTI-LEAK BOTTLE SUPPORT COLLAR”.
Ensure seal is secure in drain plug and tighten drain cap.
Drain by pressing dispenser taps. |
| Water is not hot or cold enough | All the water in the tank has been used. | Replace with full bottle and wait; 60 minutes for water to cool, 15 minutes for water to heat. |
| The unit is unplugged. | Plug it into the outlet. | |
| “Kettle” Feature was not activated. | Activate “Kettle” Feature by pressing the button. | |
| The circuit breaker in your home is tripped or the fuse has blown. | Reset the breaker or replace the fuse. | |
| Temperature limit tripped. | Allow the temperature of the hot water tank to cool for approximately 15-30 minutes. The temperature limit thermostat will re-set automatically once sufficiently cooled, and the cooling system will reactivate automatically. To operate the hot water system, press the Kettle Feature button. | |
| Thermostat needs to be adjusted colder. | Adjust thermostat between “MIN” (cool) and “MAX” (colder) levels to achieve desired temperature. | |
| Water dispenser is not dispensing water | Empty water bottle. | Replace with full bottle. |
| Mineral deposits clogging tanks. | See Cleaning the Reservoirs. | |
| Possible air pocket. | Push down on the dispenser buttons to prime the unit. | |
| Possible ice build up due to thermostat set too cold. | Unplug overnight, then reset. Set thermostat to high, slowly increasing based on your use and need for cold water. | |
| Water dispenser is noisy | Bottle making a gurgling noise as it fills the tank. | This is normal. |
| Water dispenser is uneven. | Make sure the dispenser is on an even surface that can support its full weight. |
