Follow these steps to resolve:
- Air inlet may be blocked
- Machine should be at least 1 foot away from walls or furniture (air should be allowed to circulate freely)
- Turn machine off and unplug
- Remove the bottom cover – twist counter-clockwise to unlock
- If the filter is in the plastic protective wrap, remove plastic and reinstall filter with BISSELL logo on top
- Twist bottom cover clockwise to lock into place
- Plug machine in and turn on > Push Fan Speed (+) button once to select High
- Place hand over top of machine to check for airflow
- If air is flowing but display lights are off > Machine is in Night Mode
- Press Night Light button to activate lights
- Has this resolved your issue?
- Yes > Great, glad we could get you back to cleaning!
- No > Contact Us
- If there is no air flow (fan is not turning) and lights are ON
- Turn machine off and unplug
- Plug machine back in and turn on
- Did this resolve your issue?
- Yes > Great, glad we could get you back to cleaning!
- No > Contact Us
- If there is no air flow and lights are OFF
- Turn machine off and unplug
- Plug machine back in and turn on
- Did this resolve your issue?
- Yes > Great, glad we could get you back to cleaning!
- No > Go to No Power
