My Bissell™ Myair™ Personal Air Purifier Has No Power | Support

My Bissell™ Myair™ Personal Air Purifier Has No Power | Support

  • The power button will always be illuminated when the machine is plugged in
    • If only the power button is illuminated, the machine is turned off
  • Push power button to turn on – all lights will be lit up (defaults to Low when 1st turned on)
    • Push Fan Speed button once to select High
      • Place hand over the top of the machine, check for air flow
        • If there is air flow, the machine is in night mode (Display lights are not visible)
        • If there is no air flow (fan is not turning) but the lights are on
          • Turn machine off and unplug
          • Plug machine back in and turn on
          • If all lights are on, no airflow (fan not turning) please Contact Us
  • Unplug machine
  • Run hand along entire length of power cord, it should be smooth
  • Check plug for damage
    • If either the cord (not smooth or exposed wires) or plug (prongs) are damaged, please Contact Us
  • Check to see if outlet is working:
    • Test this by plugging in a cell phone charger or small appliance
    • If no power to outlet, test a different outlet in a separate room
    • Reset circuit breaker if needed
If machine still does not have power, please Contact Us

 

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