Closer Pets 5000 Pond Pump Instructions

5000 Pond Pump

Product Information

The product is a pump designed for use in ponds. It comes in
three models: 472, 473, and 474. Each model has a different
voltage, power, flow rate, and lift capacity. The pump is suitable
for various applications such as creating waterfalls, operating
pond filters, and powering fountains.

Product Usage Instructions

1. Pump Installation

   Ideally, the pump should be positioned within reach of the side
   of the pond on a solid platform (e.g. paving slabs). Ensure that
   the pump is at least 200mm (8″) below water level to prevent
   freezing and maintain sufficient water levels in summer. It is
   recommended to have all electrical work completed by a qualified
   electrician. Only use the pump if it is completely immersed in
   water.

   1. Waterfall/Filter Only

      For use with a pond filter, it is often beneficial to place the
      pump at the opposite end of the pond to the filter return. The pump
      is equipped with pond-life friendly slots to protect spawning life.
      In some ponds, modification of the pump may be desired to enable
      solid handling. The pump can be connected to a waterfall or filter
      using 19mm (3/4″), 25mm (1″), or 32mm (11/4″) bore hose. For
      maximum flow, use 32mm (11/4″) hose connected directly to the hose
      adaptor on the rotor cover.

   2. Fountain (and Waterfall/Filter)

      Insert fountain components as instructed in the Fountain
      Kit.

2. Maintenance / Troubleshooting

   Regular maintenance is important to ensure optimal performance
   of the pump. Follow these steps if you encounter any issues:

   1. When flow from your pump is noticeably reduced or fountain
      display has deteriorated:

      1. Remove the strainer cover by squeezing its sides and pulling it
         off.
      2. Clean the cover and remove any weed or blockage around the pump
         inlet rotor inlet.
      3. If you are using a fountain, remove and clean the fountain head
         in water with a brush.
      4. Reassemble the components. If the flow is still poor, check if
         the outlet pipe has become kinked or blocked.

   2. If flow is stopped:

      1. Disconnect the power.
      2. Remove the cover and check for free rotation or breakage of the
         rotor.
      3. If the rotor will not turn or is broken, remove and clean it.
         Replace if broken or worn.
      4. Reassemble the pump in reverse order after carefully cleaning
         all components.
      5. Replace the pump in water before reconnecting power to start
         the pump. If the pump does not start or stops again, please contact
         Closer Pets Customer Service.

For further assistance or inquiries, please contact Closer Pets
Customer Service.

Website: www.closerpets.com

Customer Service: +44 (0)1932 700 001

SPARES

GUARANTEE

IMPORTANT: Dispose of damaged/faulty/end-of-life products in
accordance with locally applicable regulations for your country.
UK/EU: Refer to the Terms and Conditions section EU Waste
Electrical and Electronic Equipment (WEEE) Directive on the Closer
Pets website for more information.

Hereby, Pet Mate Ltd., declares that this product is in
compliance with the essential requirements and other relevant
provisions of EU and UK Directives. All Declarations of Conformity
(DoC) may be viewed at www.closerpets.com/pages/eu-doc.

5000

47203/02

7000

9000

Ref. 472, 473, 474

IMPORTANT SAFETY INSTRUCTIONS
WARNING – To guard against injury or death, basic safety
precautions should be observed, including the
following:
READ AND FOLLOW ALL SAFETY
INSTRUCTIONS
· Register your purchase on-line at www.closerpets.com (see guarantee overleaf).
· All electrical work must be carried out by a competent electrician.
· Check that the voltage label on the motor conforms with your supply voltage.
· The pump MUST be wired into a ground fault circuit interrupter (G.F.C.I.) maximum 30mA and a 3 AMP (maximum) fuse.
· Connection to the power supply should be made through a double pole switched enclosure with minimum 1/8″ (3mm) contact separation in all poles.
· This appliance must be earthed. It is essential that all connections are securely made using the following code:
Brown ­ Live
Blue ­ Neutral
Green/Yellow ­ Earth
· Do not carry or pull the pump using the supply cord.
· Disconnect electrical supply from all appliances in the pond including pumps and filters before contact with the pond water or pump.
· Maximum operation depth is 5ft (1.5m).
· Do not use with water above 35. · Closely supervise children when near
to pond or pond equipment.
· Use pump only for ponds – do not use pump in connection with swimming pools, showers, etc.
· Use conduit approved by your electricity authority to protect supply cord where damage from gardening equipment, children and animals may occur.
· Discard pump if motor shows visual defects (e.g. cracks or swelling).
· The supply cord of this appliance cannot be replaced; if the cord is damaged the appliance should be discarded.
· Do not allow the pump to run dry.
· Do not operate the pump in freezing conditions. Remove, disassemble and dry pump if there is a risk of pump being frozen.
· This pump is provided with a thermal cut-out switch that temporarily switches off the pump in case of overheating. The pump may restart when it has cooled.
SAVE THESE INSTRUCTIONS

Pond Pump · Instructions
IMPORTANT – READ BEFORE USE
1

1. PUMP INSTALLATION
Ideally and for convenience the pump should be positioned within reach of the side of the pond on a solid platform (e.g. paving slabs). The pump must be at least 200mm (8″) below water level to avoid problems of freezing and low water levels in summer.
All electrical work should be completed by a qualified electrician.
Only use pump if completely immersed in water.
A. Waterfall/Filter Only
For use with a pond filter you will often get improved results with the pump sited at the opposite end of the pond to the filter return.
The pump comes as standard with pond-life friendly slots to help protect spawning life. In some ponds this may not be necessary and you may want to modify the pump to enable solidshandling as below. The pump may be connected to a waterfall or filter using 19mm (3/4″), 25mm (1″) or 32mm (11/4″) bore hose. For maximum flow use 32mm (11/4″) hose connected directly to the hose adaptor on the rotor cover.
The rotor assembly can be rotated through 90° as required by twisting the front end of the pump.
B. Fountain (and Waterfall/Filter)
Insert fountain components as instructed in Fountain Kit.

2. MAINTENANCE / TROUBLESHOOTING
IMPORTANT SAFETY INSTRUCTIONS
· Disconnect electrical supply from pump before removing from pond or contacting pond water.
· Do not carry or pull the pump by the cable.
A. When flow from your pump is noticeably reduced or fountain display has deteriorated:
i) Remove strainer cover by squeezing sides and pulling off.
ii) Clean cover and remove any weed or blockage around pump inlet rotor inlet.
iii) If you are using a fountain, remove and clean fountain head in water with a brush.
iv) Reassemble. If flow is still poor check to see if outlet pipe has become kinked or blocked.
B. If flow is stopped
i) Disconnect power.
ii) Remove cover and check for free rotation/ breakage of rotor.
iii) If rotor will not turn or is broken, remove and clean – replace if broken or worn.
If in doubt please contact Closer Pets Customer Service.
iv) Reassemble in reverse order after careful cleaning of all components.
v) Replace the pump in water before reconnecting power to start pump. If pump does not start or stops again please contact Closer Pets Customer Service.

Model 472 473 474

Voltage 220-230V 50HZ 220-230V 50HZ 220-230V 50HZ

Power (W) Flow Rate

52

5000 L/H

70

6500 L/H

80

8500 L/H

Lift (M) 4.0 5.0 5.5

www.closerpets.com +44 (0)1932 700 001

SPARES

Pump Model Spares Kit Code

Product

472

485

5000 Intermediate Pump Service Kit

473

486

7000 Intermediate Pump Service Kit

474

487

9000 Intermediate Pump Service Kit

GUARANTEE
We offer a 1-year standard warranty. However, if you register your product at www.closerpets. com/pages/product-registration within 14 days of your purchase you get an additional 2-years warranty and Pet Mate Ltd. will guarantee your product for a period of 3 years from the date of purchase. If you do not have access to a computer, please send details of your purchase with a copy of the receipt along with your name and address, and our Customer Services team will handle this for you. Please get in touch with Closer Pets Customer Services if you have a problem with your purchase. The guarantee is here to protect you if any defect arises due to faulty materials or manufacture. Any defective items will be repaired or replaced free of charge by Pet Mate Ltd, provided the defect has not been caused by neglect, misuse or normal wear and tear. Your statutory rights are not affected. To get started, register now by scanning the QR code or by following the link here: www.closerpets.com/pages/product-registration
IMPORTANT: Dispose of damaged/faulty/end-of-life products in accordance with locally applicable regulations for your country. UK/EU: Refer to Terms and Conditions section EU Waste Electrical and Electronic Equipment (WEEE) Directive on www.closerpets.com for more information.
Hereby, Pet Mate Ltd., declares that this product is in compliance with the essential requirements and other relevant provisions of EU and UK Directives. All Declarations of Conformity (DoC) may be viewed at www.closerpets.com/pages/eu-doc.
Designed and Manufactured by Pet Mate Ltd: Lyon Road, Hersham, Surrey KT12 3PU, UK Imported to the EU by Closer Pets BV: Newtonlaan 115, 3584 BH Utrecht, The Netherlands
Imported to North America by Ani Mate: 104A Longview Street, Conroe, TX 77301, USA

References

• Closer Pets – The new home of the Ani-Mate family
• EU Doc
• Product Registration