Dimplex Cdfi500p Opti-myst Pro Clectric Cassette Owner's Manual

Dimplex CDFI500P Opti-Myst Pro Clectric Cassette Owner’s Manual

IMPORTANT SAFETY INFORMATION: Always read this manual first before attempting to service this cassette. For your safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage.

Always use a qualified technician or service agency to repair this cassette.

NOTE: Procedures and techniques that are considered important enough to emphasize.
CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the equipment.
WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk of fire, serious injury, or death.

Operation

Figure 1: Primary Side Controls 

WARNING: This unit must be properly installed before it is used. Air intakes located below the unit are essential. See “Installation” section of the Owner’s Manual for further information.

There are three different control options available for the unit: manual (under the media plate), tethered controller (must be connected to the unit) and a remote control.

The CDFI1000P and the CDFI1000-PRO units have two separate internal modules that are controlled by the settings entered on the left side (primary). The primary side controls include the power switch and standby button, whereas the secondary side controls do not. Finer adjustment can be done using the controls on the right module to have both modules operating at the same level (secondary).

NOTE: When the unit is used in an environment where background noise is very low, it may be possible to hear a sound which is related to the operation of the flame effect. This is normal and should not be a cause for concern.
NOTE: Always ensure that the appliance is fixed to the framing in a level position.

Controls

A. On/Off Switch 

Supplies power to the unit.
When the switch is set to the On position, the unit will emit one beep. The unit will be in standby mode when it is first powered on. The unit can be operated using any of the control options (onboard, tethered controller, or remote control).

NOTE: When the unit is first turned on the lights will come on and mist will appear 45 seconds later.

B. Standby 

Turns the operation of the flame effect on or off.

C. Bluetooth
Required for synchronization of the remote, see synchronization instructions for more detail.

D. Test Mode
Used for troubleshooting issues – outlined in the Test Mode section of this service manual

E. Flame Intensity Control
Adjusts the intensity of the flame and smoke effect when the unit has been activated.
Pressing the will decrease the flame effect and pressing the will increase the flame effect. One beep will be heard when the flame height has reached the minimum or maximum level.

NOTE: A few moments will be required between adjustment and a change to the flame effect.

NOTE: During normal operation it is expected to see some condensation of water on the media plate. This will vary depending on ambient conditions and should be considered normal.

NOTE: When the water tank is empty, the flame effect shuts OFF and the LED’s will blink.

F. Volume Control
Adjusts the volume of the wood fire sound effects.
On the unit: Pressing the will  decrease the volume and pressing the will increase the volume.
On the Remote and Tethered Controller: Pressing the will turn the volume On and Off.

Remote Control

Figure 2 

Remote Control and Tethered Controller for CDFI500P

NOTE: The icons with 1 dot indicate controls for the primary and 2 dots indicate controls for the secondary.
Remote Control and Tethered Controller for CDFI1000P

Remote Control and Tethered Controller for CDFI500-PRO and CDFI1000-PRO

The tethered controller serves as the bluetooth receiver for communication with the remote, and must be connected for remote operation of the unit. It can also be used in the same manner as the remote.
The tethered controller must be connected to the unit and On/ Off Switch must be in the ‘ON’ ( I ) position in order for the remote to operate.

NOTE: To operate correctly the remote control must be synchronized with the unit.

Remote Control Synchronization / Pairing

In order for the remote control to communicate with the unit the bluetooth must be setup, as outlined below:

1. Verify that the tethered controller is connected correctly and that the plug is inserted all the way.
2. Place the On/Off Switch (Figure 1A) in the ON (“I”) position. The red light on the tethered controller will be illuminated.
3. Press the Standby button to activate the flame effect.
4. Press the Bluetooth synchronization button on the Primary controls (left side).
5. The unit will begin to beep and turn the lights ON and OFF every 2 ½ seconds to indicate that the unit is in synchronization mode.
6. Within 20 seconds of pressing the blue tooth button, press any button on the remote control (Figure 1).
   NOTE: You will have only 20 seconds to perform this last step. Failure to do so will result in these steps needing to be followed again.
7. If the synchronization was successful the LED’s will blink 5 times and beep 5 times then the unit will go to Standby

This will synchronize the remote control and the tethered controller.

NOTE: It is possible to synchronize up to 5 units to one remote control.

Battery Replacement

Figure 3

To replace the battery: 

1. Slide battery cover open on the remote control (Figure 3).
2. Install two 1.5 Volt (AAA) battery in the battery holder.
3. Close the battery cover.
   Battery must be recycled or disposed of properly. Check with your Local Authority or Retailer for recycling advice in your area

Maintenance

WARNING: Disconnect power before attempting any maintenance or cleaning to reduce the risk of fire, electric shock or damage to persons.

Filling the water tank (Refillable bottle) 

When the water tank is low, the flame effect will shut off and the unit will emit an audible beep and continuously blink twice every ten seconds. To refill the bottle(s), follow these steps.

1. Gently remove the top tray and place it carefully on the ground.
2. Turn the On/Off switch to the off position (0) (Figure 1A)
3. Remove the refill container by lifting upwards and outwards.
4. Refill the container with tap water.
   NOTE: Normal tap water can be used in the Optimyst® as long as the tap water is not considered to be hard water. In the event your tap water is hard, you may use softened water or distilled water with ⅛ tsp. of salt (0.5 mL) added to the water reservoir. (The use of additional salt should only be when you notice that the unit is not producing mist as expected.)
5. Screw the cap back on, do not overtighten.
6. Return the refill container to the sump, with the tank cap facing down and the flat side of the tank facing outward.
7. Turn the On/Off switch to the off position (I). (Figure 1A)
8. Gently place the top tray back into position.

If you do not intend on using the unit for longer than 2 weeks, empty and drain the unit of water, and dry all of the water containing components.

Transducer Replacement 

After prolonged usage the ability for the unit to produce mist may become reduced. When this occurs the replacement of the transducer may be required. This unit comes with 2 additional transducers, located behind the right module, which can installed when this occurs.

NOTE: There is a small tab that holds the transducer in place, that needs to be released before it can be removed.

Cleaning
It is recommended that the top cover assembly, sump and transducer are cleaned with soap and water on a biweekly basis.

CAUTION: Do not put plastic components in the dishwasher.

Filter Cleaning
The air filters can be removed and gently rinsed with water to clean and dried on a towel before reinstalling.

NOTE: Replace the filter so that the course black filter is facing the back of the unit.

Surface Cleaning 

Use a warm damp cloth only to clean surfaces of the unit. Do not use abrasive cleaners.

NOTE: If you need to move the unit ensure that all of the components that contain water have been emptied before relocating.

Servicing

Except for installation and cleaning described in this manual, an authorized service representative should perform any other servicing.

Exploded Parts Diagram – CDFI1000

Replacement Parts List – CDFI1000P, CDFI10000-PRO

1. Main Control Board (2):  9601270200RP
   • PRO MOD C*:  9601270300RP
2. Terminal Block (1):  9601260100RP
3. Switch Board (2):  9601290100RP
4. Power Supply (2): 9601300100RP
5. Fill Cap Assembly (2): 9601230100RP
6. Heating Element (2):  9601240100RP
7. Level Sensor Assembly (2):  9601320100RP
8. Solenoid Valve (2):  9601330100RP
9. Top Cover Assembly (2):  9601220100RP
10. Fan Assembly (2):  9601310100RP
11. Fan Filter (2):  8600300100RP
12. Transducer (2):  9601210100RP
13. LED Light Assembly (2):  9601250100RP
    • PRO MOD C (Yellow)* (2):  9601250200RP
    • LED Driver Board:  9601270300RP
14. Remote Control
    • CDFI1000P:  9601110100RP
    • CDFI1000-PRO:  9601110300RP
15. Tethered Controller / Receiver
    • CDFI1000P:  9601120100RP
    • CDFI1000-PRO:  9601120300RP
16. Fused Wire Harness:  9601340100RP
17. Electronic Choke (2):  9601380100RP
18. Removable Refill Container with Cap: 9601350100RP
19. Ball Valve (1): 9601360100RP
20. Top Plate
    • CDFI1000P:  9601070100RP
    • CDFI1000-PRO:  9601070300RP
21. Sump (2):  9601200100RP
22. Floats and stopper (2):  9602550100RP
23. Mesh filter (1):  9601370100RP
24. Red lock clips (package of 5):  9602490100RP
25. Tether Wire Harness:  9601080100RP
26. Flame Spacers (2):  9601460100RP

Note that if yellow LEDs are used as replacements for earlier MODs with original Main Board, new LED Driver Board (9601270300RP) will need to be installed (included with newer main control boards). All LEDs will need to be changed for colour consistency.

Exploded Parts Diagram – CDFI500

Replacement Parts List – CDFI500P, CDFI500-PRO

1. Main Control Board: 270200RP
2. Terminal Block:  9601260100RP
3. Switch Board:  9601290100RP
4. Power Supply:  9601300100RP
5. Fill Cap Assembly:  9601230100RP
6. Heating Element: 9601240100RP
7. Level Sensor Assembly:  9601320100RP
8. Solenoid Valve:  9601330100RP
9. Top Cover Assembly:  9601220100RP
10. Fan Assembly:  9601310100RP
11. Fan Filter:  8600300100RP
12. Transducer:  9601210100RP
13. LED Light Assembly:  9601250100RP
    1. PRO MOD C (Yellow):  9601250200RP
    2. LED Driver Board: 9601270300RP
14. Remote Control (1)
    1. CDFI500P:  9601110200RP
    2. CDFI500-PRO:  9601110300RP
15. Tethered Controller / Receiver (1)
    1. CDFI500P:  9601120200RP
    2. CDFI500-PRO:  9601120300RP
16. Fused Wire harness:  9601340100RP
17. Electronic Choke:  9601380100RP
18. Removable Refill Container with Cap:  9601350100RP
19. Ball Valve:  9601360100RP
20. Top Plate
    1. CDFI500P:  9601070200RP
    2. CDFI500-PRO:  9601070400RP
21. Sump:  9601200100RP
22. Floats and stopper:  9602550100RP
23. Mesh Filter:  9601370100RP
24. Red lock clips (package of 5):  9602490100RP
25. Tether Wire Harness.:  9601080100RP
26. Flame Spacers:  9601460100RP

Note that if yellow LEDs are used as replacements for earlier MODs with original Main Board, new LED Driver Board (9601270300RP) will need to be installed (included with newer main control boards). All LEDs will need to be changed for colour consistency.

Wiring Diagram

Water Flow Diagram 

Switch Board Replacement

Tools Required: Phillips head screwdriver

WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons.

NOTE: Ensure that all of the components that contain water have been emptied and source water has been turned off before performing any maintenance.

1. Disconnect and remove the media tray or log set from the unit and put them in a safe place.
2. On the side the replacement is required, remove the securing screws and metal wire cover.
3. Remove the 4 screws and the electronics cover from the unit. (Figure 4)
   
   Figure 4
   NOTE: Use caution when removing the electronics cover, to prevent strain on the connector wire attached to it.
4. Locate the switch board to be replaced.
5. Gently lift the switch board off of the mounting stands.
6. Disconnect the wire connection from the back of the board.
7. Attach the wire connection to the new board and place on the mounting stands.
8. Re-assemble the remainder of the cassette in reverse order from the instructions above.

Terminal Block Replacement

Tools Required: Phillips head screwdriver

WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons.

NOTE: Ensure that all of the components that contain water have been emptied and source water has been turned off before performing any maintenance.

1. Disconnect and remove the media tray or log set from the unit and put them in a safe place.
2. On the secondary side remove the securing screws and metal wire cover.
3. Remove the 4 screws and the electronics cover from the unit. (Figure 4)
   NOTE: Use caution when removing the electronics cover, to prevent strain on the connector wire attached to it.
4. Locate the terminal block to be replaced.
5. Disconnect the wire connections from the original block and install it on the new block.
6. Replace the terminal block in the original position – the terminal block is located so that it sits on the moulded pins on the surface below.
7. Re-assemble the remainder of the cassette in reverse order from the instructions above.

Fan Assembly Replacement

Tools Required: Phillips head screwdriver

WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons.

NOTE: Ensure that all of the components that contain water have been emptied and source water has been turned off before performing any maintenance.

Primary Side 

1. the unit and put them in a safe place.
2. Remove the securing screws and metal wire cover at the end of both of the electronics covers.
3. Remove the 4 screws and both of the electronics covers from the unit. (Figure 4)
   NOTE: Use caution when removing the electronics cover, to prevent strain on the connector wire attached to it.
4. Holding the assembly at either end of the LED light strip, on the primary end, gently lift the electronics assembly out of the unit (Figure 4).
   NOTE: There are several wires that run between the two sides, these wires will need to be gently removed through the opening on the secondary side to allow the primary electronics assembly to be lifted out.
5. Locate the fan assembly.
6. Trace the control wires to the main control board and disconnect.
7. Replace with wire from new fan.
8. Run wiring back to location for fan, and install the fan.
9. Reinsert the electronics assembly.
   CAUTION: Ensure that the switchboard and terminal block have not moved from their original locations and all wires are contained under the cover before reassembly.
10. Re-assemble the remainder of the cassette in reverse order from the instructions above.

Secondary Side 

1. Disconnect and remove the media tray or log set from the unit and put them in a safe place.
2. Remove the 4 screws and the electronics cover from the unit. (Figure 4)
   NOTE: Use caution when removing the electronics cover, to prevent strain on the connector wire attached to it.
3. Holding the assembly at either end of the LED light strip, on the primary end, gently lift the electronics assembly out of the unit (Figure 4).
4. Locate the fan assembly.
5. Trace the control wires to the main control board and disconnect.
6. Replace with wire from new fan.
7. Run wiring back to location for fan, and install the fan.
8. Reinsert the electronics assembly.
   CAUTION: Ensure that the switchboard and terminal block have not moved from their original locations and all wires are contained under the cover before reassembly.
9. Re-assemble the remainder of the cassette in reverse order from the instructions above.

Figure 5

Fused Wire harness Replacement

Tools Required: Phillips head screwdriver

WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons.

NOTE: Ensure that all of the components that contain water have been emptied and source water has been turned off before performing any maintenance.

Primary Side 

1. Disconnect and remove the media tray or log set from the unit and put them in a safe place.
2. Remove the securing screws and metal wire cover at the end of both of the electronics covers.
3. Remove the 4 screws and both of the electronics covers from the unit. (Figure 4)
   NOTE: Use caution when removing the electronics cover, to prevent strain on the connector wire attached to it.
4. Remove the cable clamp, to allow for the assembly to be lifted out to better access the components.
5. Holding the assembly at either end of the LED light strip, on the primary end, gently lift the electronics assembly out of the unit (Figure 4).
   NOTE: There are several wires that run between the two sides, these wires will need to be gently removed through the opening on the secondary side to allow the primary electronics assembly to be lifted out.
6. Locate the fused wire harness (brown wire from main switch to main control board with in line fuse).
7. Replace current wire harness with new wire harness.
   NOTE: A flat head screwdriver can be used to gently pry between the end of the connector and the switch to release the wires.
8. Replace all of the wiring to their original locations and reinsert the electronics assembly.
   CAUTION: Ensure that the switchboard and terminal block have not moved from their original locations and all wires are contained under the cover before reassembly.
9. Re-assemble the remainder of the cassette in reverse order from the instructions above.

Main Control Board Replacement

Tools Required: Phillips head screwdriver

WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons.

NOTE: Ensure that all of the components that contain water have been emptied and source water has been turned off before performing any maintenance.

Primary Side 

1. Disconnect and remove the media tray or log set from the unit and put them in a safe place.
2. Remove the securing screws and metal wire cover at the end of both of the electronics covers.
3. Remove the 4 screws and both of the electronics covers from the unit. (Figure 4)
   NOTE: Use caution when removing the electronics cover, to prevent strain on the connector wire attached to it.
4. Remove the cable clamp, to allow for the assembly to be lifted out to better access the components.
5. Holding the assembly at either end of the LED light strip, on the primary end, gently lift the electronics assembly out of the unit (Figure 4).
   NOTE: There are several wires that run between the two sides, these wires will need to be gently removed through the opening on the secondary side to allow the primary electronics assembly to be lifted out.
6. Locate the main control board.
7. Transfer the wires from the old board to the new board.
   NOTE: A flat head screwdriver can be used to gently pry between the end of the connector and the switch to release the wires.
8. Remove the old board from the unit and replace with the new board.
9. Replace all of the wiring to their original locations and reinsert the electronics assembly.
   CAUTION: Ensure that the switchboard and terminal block have not moved from their original locations and all wires are contained under the cover before reassembly.
10. Re-assemble the remainder of the cassette in reverse order from the instructions above.

Secondary Side 

1. Disconnect and remove the media tray or log set from the unit and put them in a safe place.
2. Remove the 4 screws and the electronics cover from the unit. (Figure 4)
   NOTE: Use caution when removing the electronics cover, to prevent strain on the connector wire attached to it.
3. Holding the assembly at either end of the LED light strip, on the primary end, gently lift the electronics assembly out of the unit (Figure 4).
4. Locate the main control board.
5. Transfer the wires from the old board to the new board.
   NOTE: A flat head screwdriver can be used to gently pry between the end of the connector and the switch to release the wires.
6. Remove the old board from the unit and replace with the new board.
7. Replace all of the wiring to their original locations and reinsert the electronics assembly.
   CAUTION: Ensure that the switchboard and terminal block have not moved from their original locations and all wires are contained under the cover before reassembly.
8. Re-assemble the remainder of the cassette in reverse order from the instructions above.

LED Driver Board Replacement

Will be required when updated MODs B and earlier of the CDFI-PROs and all MODs of the CDFI-Ps. The new LED Driver Board is included with new Main Control Boards..

Tools Required: Phillips head screwdriver

WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons.

NOTE: Ensure that all of the components that contain water have been emptied and source water has been turned off before performing any maintenance.

1. Follow the steps to access the main board on both sides of the cassette.
2. Locate and disconnectthe the old LED driver board (Figure 6)
3. Plug in the new LED driver board.
4. Re-assemble the remainder of the cassette in reverse order from the instructions given in the “Main Control Board Replacement” instructions. Figure 6

Power Supply Replacement

Tools Required: Phillips head screwdriver

WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons.

NOTE: Ensure that all of the components that contain water have been emptied and source water has been turned off before performing any maintenance.

Primary Side 

1. Disconnect and remove the media tray or log set from the unit and put them in a safe place.
2. Remove the securing screws and metal wire cover at the end of both of the electronics covers.
3. Remove the 4 screws and both of the electronics covers from the unit. (Figure 4)
   NOTE: Use caution when removing the electronics cover, to prevent strain on the connector wire attached to it.
4. Remove the cable clamp, to allow for the assembly to be lifted out to better access the components.
5. Holding the assembly at either end of the LED light strip, on the primary end, gently lift the electronics assembly out of the unit (Figure 4).
   NOTE: There are several wires that run between the two sides, these wires will need to be gently removed through the opening on the secondary side to allow the primary electronics assembly to be lifted out.
6. Locate the power supply assembly.
7. Transfer the wires from the old board to the new board.
   NOTE: A flat head screwdriver can be used to gently pry between the end of the connector and the switch to release the wires.
8. Remove the old board from the unit and replace with the new board.
9. Replace all of the wiring to their original locations and reinsert the electronics assembly.
   CAUTION: Ensure that the switchboard and terminal block have not moved from their original locations and all wires are contained under the cover before reassembly.
10. Re-assemble the remainder of the cassette in reverse order from the instructions above.

Secondary Side 

1. Disconnect and remove the media tray or log set from the unit and put them in a safe place.
2. Remove the 4 screws and the electronics cover from the unit. (Figure 4)
   NOTE: Use caution when removing the electronics cover, to prevent strain on the connector wire attached to it.
3. Holding the assembly at either end of the LED light strip, on the primary end, gently lift the electronics assembly out of the unit (Figure 4).
4. Locate the power supply assembly.
5. Transfer the wires from the old board to the new board.
   NOTE: A flat head screwdriver can be used to gently pry between the end of the connector and the switch to release the wires.
6. Remove the old board from the unit and replace with the new board.
7. Replace all of the wiring to their original locations and reinsert the electronics assembly.
   CAUTION: Ensure that the switchboard and terminal block have not moved from their original locations and all wires are contained under the cover before reassembly.
8. Re-assemble the remainder of the cassette in reverse order from the instructions above.

LED Light Assembly Replacement

Tools Required: Phillips head screwdriver

WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or  damage to persons.

NOTE: Ensure that all of the components that contain water have been emptied and source water has been turned off before performing any maintenance.

Primary Side 

1. Disconnect and remove the media tray or log set from the unit and put them in a safe place.
2. Remove the securing screws and metal wire cover at the end of both of the electronics covers.
3. Remove the 4 screws and both of the electronics covers from the unit. (Figure 4)
   NOTE: Use caution when removing the electronics cover, to prevent strain on the connector wire attached to it.
4. Remove the cable clamp, to allow for the assembly to be lifted out to better access the components.
5. Holding the assembly at either end of the LED light strip, on the primary end, gently lift the electronics assembly out of the unit (Figure 4).
   NOTE: There are several wires that run between the two sides, these wires will need to be gently removed through the opening on the secondary side to allow the primary electronics assembly to be lifted out.
6. Gently lift the LED light assembly off of the standoffs.
7. Trace the control wire back to the main control board and replace with the wire from the new assembly.
8. Install the new LED light assembly, ensuring that all of the wires are installed in the same location as the previous one.
9. Replace all of the wiring to their original locations and reinsert the electronics assembly.
   CAUTION: Ensure that the switchboard and terminal block have not moved from their original locations and all wires are contained under the cover before reassembly.
10. Re-assemble the remainder of the cassette in reverse order from the instructions above.

Secondary Side

1. Disconnect and remove the media tray or log set from the unit and put them in a safe place.
2. Remove the 4 screws and the electronics cover from the unit. (Figure 4)
   NOTE: Use caution when removing the electronics cover, to prevent strain on the connector wire attached to it.
3. Holding the assembly at either end of the LED light strip, on the primary end, gently lift the electronics assembly out of the unit (Figure 4).
4. Gently lift the LED light assembly off of the standoffs.
5. Trace the control wire back to the main control board and replace with the wire from the new assembly.
6. Install the new LED light assembly, ensuring that all of the wires are installed in the same location as the previous one.
7. Replace all of the wiring to their original locations and reinsert the electronics assembly.
   CAUTION: Ensure that the switchboard and terminal block have not moved from their original locations and all wires are contained under the cover before reassembly.
8. Re-assemble the remainder of the cassette in reverse order from the instructions above.

Heating Element Replacement

Tools Required: Phillips head screwdriver

WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons.

NOTE: Ensure that all of the components that contain water have been emptied and source water has been turned off before performing any maintenance.

Primary Side 

1. Disconnect and remove the media tray or log set from the unit and put them in a safe place.
2. Remove the securing screws and metal wire cover at the end of both of the electronics covers.
3. Remove the 4 screws and both of the electronics covers from the unit. (Figure 4)
   NOTE: Use caution when removing the electronics cover, to prevent strain on the connector wire attached to it.
4.  Remove the cable clamp, to allow for the assembly to be lifted out to better access the components.
5. Holding the assembly at either end of the LED light strip, on the primary end, gently lift the electronics assembly out of the unit (Figure 4).
   NOTE: There are several wires that run between the two sides, these wires will need to be gently removed through the opening on the secondary side to allow the primary electronics assembly to be lifted out.
6. Locate the 2 screws that secure the element assembly (element and brackets) to the unit and remove.
7. Lift the element assembly out of the unit.
8. . Disconnect the element from the main control board.
9. Remove the element from the mounting bracket and install the new element.
10. Attach the new element to the main control board.
11. Install and secure the element assembly into the unit.
12. Replace all of the wiring to their original locations and reinsert the electronics assembly.
    CAUTION: Ensure that the switchboard and terminal block have not moved from their original locations and all wires are contained under the cover before reassembly.
13. Re-assemble the remainder of the cassette in reverse order from the instructions above.

Secondary Side 

1. Disconnect and remove the media tray or log set from the unit and put them in a safe place.
2. Remove the 4 screws and the electronics cover from the unit. (Figure 4)
   NOTE: Use caution when removing the electronics cover, to prevent strain on the connector wire attached to it.
3. Holding the assembly at either end of the LED light strip, on the primary end, gently lift the electronics assembly out of the unit (Figure 4).
4. Locate the 2 screws that secure the element assembly (element and brackets) to the unit and remove.
5. Lift the element assembly out of the unit.
6. Disconnect the element from the main control board.
7. Remove the element from the mounting bracket and install the new element.
8. Attach the new element to the main control board.
9. Install and secure the element assembly into the unit.
10. Replace all of the wiring to their original locations and reinsert the electronics assembly.
    CAUTION: Ensure that the switchboard and terminal block have not moved from their original locations and all wires are contained under the cover before reassembly.
11. Re-assemble the remainder of the cassette in reverse order from the instructions above.

Level Sensor Assembly Replacement

Tools Required: Phillips head screwdriver

WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons.

NOTE: Ensure that all of the components that contain water have been emptied and source water has been turned off before performing any maintenance.

Primary Side 

1. Disconnect and remove the media tray or log set from the unit and put them in a safe place.
2. Remove the securing screws and metal wire cover at the end of both of the electronics covers.
3. Remove the 4 screws and both of the electronics covers from the unit. (Figure 4)
   NOTE: Use caution when removing the electronics cover, to prevent strain on the connector wire attached to it.
4. Remove the cable clamp, to allow for the assembly to be lifted out to better access the components.
5. Holding the assembly at either end of the LED light strip, on the primary end, gently lift the electronics assembly out of the unit (Figure 4).
   NOTE: There are several wires that run between the two sides, these wires will need to be gently removed through the opening on the secondary side to allow the primary electronics assembly to be lifted out.
6. Remove the refill bottle, top cover, transducer and sump.
7. Locate the level sensor assembly. (Figure 7)
8. Trace and disconnect the control wire for the level sensor assembly back to the main control board.
9. Depress the two tabs along the one side of the assembly and slide the level sensor and wire out.
10. Run new wire through to main control board.
11. Install new level sensor.
12. Reconnect the control wire.
    CAUTION: Ensure that the switchboard and terminal block have not moved from their original locations and all wires are contained under the cover before reassembly.
13. Re-assemble the remainder of the cassette in reverse order from the instructions above.

Secondary Side 

1. Disconnect and remove the media tray or log set from the unit and put them in a safe place.
2. Remove the 4 screws and the electronics cover from the unit. (Figure 4)
   NOTE: Use caution when removing the electronics cover, to prevent strain on the connector wire attached to it.
3. Holding the assembly at either end of the LED light strip, on the primary end, gently lift the electronics assembly out of the unit (Figure 4).
4. Remove the refill bottle, top cover, transducer and sump.
5. Locate the level sensor assembly. (Figure 7)
6. Trace and disconnect the control wire for the level sensor assembly back to the main control board.
7. Depress the two tabs along the one side of the assembly and slide the level sensor and wire out.
8. Run new wire through to main control board.
9. Install new level sensor.
10. Reconnect the control wire.
    CAUTION: Ensure that the switchboard and terminal block have not moved from their original locations and all wires are contained under the cover before reassembly.
11. Re-assemble the remainder of the cassette in reverse order from the instructions above.

Sumps removed

Figure 7 

Solenoid Valve Replacement

Tools Required: Short Phillips head screwdriver

WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons.

NOTE: Ensure that all of the components that contain water have been emptied and source water has been turned off before performing any maintenance.

Primary Side 

1. Disconnect and remove the media tray or log set from the unit and put them in a safe place.
2. Remove the securing screws and metal wire cover at the end of both of the electronics covers.
3. Remove the 4 screws and both of the electronics covers from the unit. (Figure 4)
   NOTE: Use caution when removing the electronics cover, to prevent strain on the connector wire attached to it.
4. Remove the cable clamp, to allow for the assembly to be lifted out to better access the components.
5. Holding the assembly at either end of the LED light strip, on the primary end, gently lift the electronics assembly out of the unit (Figure 4).
   NOTE: There are several wires that run between the two sides, these wires will need to be gently removed through the opening on the secondary side to allow the primary electronics assembly to be lifted out.
6. Remove the refill bottle, top cover, transducer and sump.
7. Locate the solenoid valve to be replaced. (Figure 7)
8. Trace and disconnect the control wire for the solenoid back to the main control board.
9. Remove the two screws from the front face of the bracket to release the valve.
10. Disconnect the plumbing connections and remove the solenoid valve
11. Run new wire through to main control board.
12. Install new solenoid valve.
13. Reconnect the control wire.
    CAUTION: Ensure that the switchboard and terminal block have not moved from their original locations and all wires are contained under the cover before reassembly.
14. Re-assemble the remainder of the cassette in reverse order from the instructions above.

Secondary Side 

1. Disconnect and remove the media tray or log set from the unit and put them in a safe place.
2. Remove the 4 screws and the electronics cover from the unit. (Figure 4)
   NOTE: Use caution when removing the electronics cover, to prevent strain on the connector wire attached to it.
3. Holding the assembly at either end of the LED light strip, on the primary end, gently lift the electronics assembly out of the unit (Figure 4).
4. Remove the refill bottle, top cover, transducer and sump.
5. Locate the solenoid valve to be replaced. (Figure 7)
6. Trace and disconnect the control wire for the solenoid back to the main control board.
7. Remove the two screws from the front face of the bracket to release the valve.
8. Disconnect the plumbing connections and remove the solenoid valve.
9. Run new wire through to main control board.
10. Install new solenoid valve.
11. Reconnect the control wire..
    CAUTION: Ensure that the switchboard and terminal block have not moved from their original locations and all wires are contained under the cover before reassembly.
12. Re-assemble the remainder of the cassette in reverse order from the instructions above.

Figure 8

Troubleshooting Guide

Before you begin consulting the troubleshooting guide, see Figure 8 to ensure the unit is ready for operation. The water level must be between the minimum and maximum water level lines, and  the tether must be plugged in. When turning the unit on, ensure that both the power switch has been turned to the ON (I) position and that the standby button has been pressed.

After the unit has shut down due to an error, a full reset of the unit will be required by turning the unit Off with the On/Off switch for 60 seconds then turning back On.

Test Mode

Test Mode has been integrated into this product to improve end-of-line testing during production and can be used to isolate components for individual function testing. Test mode should be conducted by trained personnel only. The icons on the On Board Control buttons (Figure 1) do not match the commands they are associated with, when in test mode.

1. Ensure unit is connected to power and water is supplied.
2. Remove logs or top plate and set aside.
3. Press power switch on (Figure 1A). Presence of power will be indicated by one beep
4. Press the troubleshooting button (Figure 1D) on the side that the testing is required, unit will beep.
5. Press the following buttons to test functionality of listed components – press once will turn On and press again to turn off
   

   	Component Test	Expected Functionality
   	LED Assembly / LED Driver	Lights turn on
   	Sound	Crackling sound turns on
   	Fan	Fan turns on
   	Transducer	Transducer will turns on and bubbling will be seen coming out of the transducer
   	Solenoids	Solenoids will turn On (the main solenoid coming in and the solenoid on the side being tested). The sound of the solenoids can be heard (a slight thump), and possibly the sound of water flowing.
   	Heater Relay	Relays will be activated to turn the heating element on, a quiet clicking noise can be heard. The element will get warm.
   	Log Set	LEDs in log set will turn on (if present)

6. After 15 seconds of inactivity the unit will beep and then return to regular Standby mode, or the On/Off button can be switched to Off to end the test mode.

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