Canon G500 Series Printer User Guide

G500 Series Printer
User GuideGetting Started
Read Safety and Important Information(addendum( first.

G500 Series Printer

Holding the Printer

Setting Up the Printer

For Setup, visit the URL
https://ij.start.canon or scan the code with your mobile device
Follow the instructions below if you do not have an internet connection.

Box Contents

Print Heads

• Ink Bottles
• Power Cord
• Setup CD-ROM
• Safety and Important Information
• Getting Started (this manual)

Removing Packing Materials

https://rs.ciggws.net/rd2.cgi?FNC=GSQB_MOV&DEV=G500%20series&CTN=MOV%2Fprint_head.html

1. Remove and dispose of any packing materials and orange tape.
2. Open the top cover, remove and dispose of the orange tape and protective material inside.

Installing the Print Heads

https://rs.ciggws.net/rd2.cgi?FNC=GSQB_MOV&DEV=G500%20series&CTN=MOV%2Fprotective_material.html

1. Open the print head locking cover.
2. Take out each print head from the package and remove the label.
3. Remove the orange tape.
4. Insert the L print head on the left and the R print head on the right.
5. Close the print head locking cover and press down until it clicks.
6. Press down both joint buttons completely until they click.
7. Close the top cover.

Turning on the Printer

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1. Connect the power cord.
2. Press the ON button.
3. When the following screen appears, use the◄ and► buttons to select a language, and then press the OK button.

Important
If an error appears on the screen, see “If an error message (support code) appears on the screen” on page 5 and follow the instructions.

Pouring Ink

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Important
This product requires careful handling of ink. Ink may splatter when the ink tanks are filled with ink. If ink gets on your clothes or belongings, it may not come off.

1. Open the top cover.
2. Open the gray tank cap on the left of the printer.
3. Hold the GY )gray( ink bottle upright and gently twist the bottle cap to remove.
4. Align the nozzle of the ink bottle with the inlet.
5. Slowly stand the ink bottle upside down and push down to pour the ink.
   • If the ink does not pour, gently remove the ink bottle and try again.
6. Gently remove the ink bottle from the inlet.
   • Be careful not to spill the ink.
7. Replace the tank cap securely.
8. Repeat steps 2 through 7 to pour all ink for all colors into the ink tanks for each color.
   • Pour the supplied ink that matches the color of the tank cap.
9. Close the top cover.
10. Use the ◄ and ► buttons to select Yes , and then press the OK button.

Loading Paper

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1. Use the ◄ and ► buttons to select Yes , and then press the OK button.
2. Extend the paper support.
3. Open the feed slot cover and slide the righthand side paper guide to the far right.
4. Load paper.
   • Load 2 or more sheets of Letter or A4 sized plain paper.
   • Slide the side paper guide against the edge of the paper stack.
   
5. Close the feed slot cover.
   
6. Extend the paper output tray.
7. Follow the on-screen instructions, and then press the OK button.• Please wait momentarily until the following screen appears.Proceed to the next page.

If an error message (support code) appears on the screenCheck the support code, and then follow the instructions if the displayed code is written below.
• 1890
Protective material remaining.
→ “2. Removing Packing Materials” on page 1
• 1470/1471
Print heads are not installed correctly.
→ “3. Installing the Print Heads” on page 1
• 1474
Print heads are not installed correctly.
→ Close the ink valve lever, and swap the left and right print  heads. → “3. Installing the Print Heads” on page 1
• 5200
Ink system preparation was not completed successfully.
Press the ON button to restart the printer, and then see “5.
Pouring Ink” on page 3.
For all other cases, refer to the Online Manual.
What device are you connecting?

Connecting to a Computer

If you are using multiple computers, perform these steps on each computer.https://rs.ciggws.net/rd2.cgi?FNC=GSQB_MOV&DEV=G500%20series&CTN=MOV%2FSmartphone_ios_connection.html

1. Access the Canon website from your computer.
   https://ij.start.canon
2. Select Set Up.
3. Enter your printer’s model name and click Go.
4. Click Start.
5. Click (B) Connecting to a Computer/Smartphone.
   • The following steps are for Windows users.
6. Click Download.
7. Run the downloaded file.
   • Follow the on-screen instructions. This may take some time.
   • To connect to a smartphone as well, see “7-b. Connecting to a Smartphone” on page 7.

Using the Setup CD-ROM
Double click EasySetup.exe in the CD-ROM, and then continue from step 3. If you do not have an internet connection, open the win folder in the CD-ROM and double click SETUP.exe. This will install the printer driver.

Connecting to a Smartphone

If you are using multiple smartphones, perform these steps on each smartphone.https://rs.ciggws.net/rd2.cgi?FNC=GSQB_MOV&DEV=G500%20series&CTN=MOV%2FSmartphone_ios_connection.html

1. Install the “Canon PRINT Inkjet/SELPHY” app on your smartphone.
   • Search for “Canon PRINT” in App Store, or Google Play.
   • Access the Canon website to download the app.
   https://rs.ciggws.net/rd2.cgi?FNC=GS2_APP
2. Open your smartphone’s Wi-Fi settings. Check that the network name )SSID( that starts with “Canon_ij_” appears.
3. Tap the network name )SSID( that starts with “Canon_ij_”.
4. Open the installed app, and follow the on-screen instructions in the app to add your printer.

Once you have added your printer, you can print from your smartphone.
To print photos, see “Loading Photo Paper” on page 8.

Loading Photo Paper

1. Extend the paper support.
2. Open the feed slot cover and slide the righthand side paper guide to the far right.
3. Load several sheets of photo paper with the print side facing up and slide the side paper guide against the edge of the paper stack.
4. Close the feed slot cover.
   
5. When Save the rear tray paper information appears on the printer’s screen, press the OK button.
6. Select the paper size and type, and press the OK button.
7. Extend the paper output tray.

Transporting Your Printer

When relocating the printer, check the following. Refer to the Online Manual for details.
Check that both joint buttons are pressed down completely to avoid ink leaks.
Check that the position of the ink valve lever is closed. Pack the printer in a plastic bag in case ink leaks.

• Pack the printer in a sturdy box so that it is placed with its bottom facing down, using sufficient protective material to ensure safe transport.
• Do not tilt the printer. Ink may leak.
• Please handle with care and ensure the box remains flat and NOT turned upside down or on its side, as the printer may be damaged and ink in the printer may leak.
• When a shipping agent is handling transport of the printer, have its box marked “THIS SIDE UP” to keep the printer with its bottom facing down. Mark also with “FRAGILE” or “HANDLE WITH CARE”.

Trademarks

• Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.
• App Store is a trademark of Apple Inc., registered in the U.S. and other countries.
• Google Play is a registered trademark of Google LLC.

Access Online Manual

From your browser

https://ij.start.canon

References

• Canon : Official Manuals : Welcome!