Westomatic Snackpoint Touch Screen Snack Vending Machine Installation Guide

Snackpoint Touch Screen Snack Vending Machine
Installation Guide

Snackpoint Touch Screen Snack Vending Machine

Welcome
TO YOUR NEW SNACKPOINTT
INITIAL CHECKLIST

1. CHECK FOR DAMAGE
   Report any issues
2. LEV LUP
   Using the adjustable feet and a spirit level make sure the machine is level.
3. ATTACH FR NT PLINTH
   Detachable for easy maneuvering/moving into position
4. POWER ON MACHINE
   (wait 12 hours for the machine to reach temperature)
5. CONFIGURE & FILLCOIN MECH/CARD READER
   (if fitted)
6. CHECK SHELF CONFIGURATION
   (adjust if necessary)
7. PERFORMTESTVEND – (MACHINE TEST)
8. FILL MACHINE & SET PRICES

AND YOU’RE ALL SET

SCAN QR CODE FOR HELP

CLEANING

WEEKLY:

• Check shelves and ensure they are free of any crumbs/debris.
• Wipe/hoover clean if necessary.
• Clean delivery area.

EVERY 6 – 12 MONTHS:

• FRIDGE – disconnect and remove, hoover ventilation and condenser grille, test temperature probes, check fans move smoothly, and check cut-out temperature.
• MACHINE TEST – TEST EACH SELECTION – Check all selections and spirals are running smoothly and check the entire machine is free of rubbish/food/debris.
• COIN MECH – Clean/test/refill/check reject mechanism

http://qr.w69b.com/g/ttY2ZBRlK

SCAN ME
FOR CLEANING, FILLING & MAINTENANCE GUIDES

FILLING

1. Each shelf slides out for easy filling.
2. Ensure you fill each shelf with the correct product for the spiral width.
3. When you have filled the machine – it will automatically recognize the machine has been filled.
4. Perform a test vend to ensure products are moving freely. TEST SALES – Select spiral to perform the test

PRODUCT SELECTION

USING THE TOUCH SCREEN:

1. Touch the screen anywhere to bring up the selection screen.
2. Make your selection using the number that corresponds to the spiral/product.
3. Make the payment (if required).
4. Confirm the selection by pressing the blue tick.

5 SIMPLE STEPS

1. USE THE TOUCHSCREEN AND THE NUMBERS TO MAKE A SELECTION
2. THE SELLING PRICE IS DISPLAYED ON THE PRICE DISPLAY
3. IF REQUIRED – ENTER PAYMENT – EITHER VIA CASH / CARD
4. PRESS THE BLUE TICK BUTTON -AND THE PRODUCT WILL DISPENSE
5. RETRIEVE PRODUCT FROM THE DELIVERY WINDOW

TROUBLESHOOTING GUIDE

MOTOR BLOCKED/SPIRAL NOT TURNING – ERROR CODE 1

• Put the machine in test mode
• to identify which motor has an issue.
• Check there is no debris on the motors.
• If the issue persists, the door motor may need replacing.

HEALTH CONTROL – ERROR CODE 7,

• With the door open press the Error Reset screen, and the machine will reset .
• If the issue persists
• consult an engineer regarding fridge fixes

ERROR CODE 10

•  Internal (Cabinet) temperature probe defective.
• Call-out required by the engineer to test and fit a new probe.

ERROR CODE 11

• The evaporator probe is defective.
• Call-out required by the engineer to test and fit a new probe.

NO CHANCE DISPENSED

• Check the coin mech is fully
• clean & fill if necessary.

MACHINE WON’T DELIVER PRODUCTS

• Check to see if sell-by dates are active for products.
• Check the Health Control
• the machine won’t deliver if the fridge is too warm.

PRODUCTS EXHAUSTED

• If a customer vends for an empty selection
• secure Vend prevents the sale from happening and the money is refunded.

PART NUMBER: 1011015

CONTACT

Units 7-8 Block 4 Forde
Court, FordeRoad,
Brunel Industrial
Estate, Newton Abbot,
Devon, TQ12 4BT
www.westomatic.com

    +44 (0)1626 323100
[email protected]
www.westomatic.com