Hpe 870753-b21 300gb 2.5" 12g Sas Hard Disk Drives User Guide

HPE 870753-B21 300GB 2.5″ 12G SAS Hard Disk Drives

Overview

HPE Hard Disk Drives (HDDs) are engineered to deliver optimum performance, reliability, compatibility, and data security across HPE server and storage platforms making them the preferred choice for workloads ranging from small businesses to large enterprise.

Performance 

• HPE HDDs are tuned and tested with on-going quality monitoring throughout their lifecycle
• HPE optimizes HDD firmware for predictable and consistent HDD performance
• Full portfolio of high-performance Mission Critical and high-capacity Business Critical drive solutions

Reliability

• Hewlett Packard Enterprise’s industry-leading rigorous testing and qualification program, backed by 2.4 million test hours
• Pre-failure Alerts with HPE Smart Array Controller, Systems Insight Manager, and HPE Smart firmware
• 3x faster firmware and software updates with HPE Service Pack for ProLiant (HPE SPP)
• Best-in-class supply assurance program reduces downtime due to product delays

Compatibility 

• Simplify HDD planning and standardize HDDs across HPE server and storage solutions
• Common HDD carriers mean re-purposing drives in other servers is a snap

Security 

• HPE Digitally Signed Firmware helps prevent malicious attacks
• HPE Smart Array SR Secure Encryption is a FIPS 140-2 Level 1 validated enterprise-class controller-based encryption solution for data-at-rest on all SAS/SATA drives
• HPE Smart Carriers report drive activity and health
• Self-Encrypting Drives (SEDs) provides hardware-based data encryption. All data that is committed to the media is encrypted with either a 128-bit or 256-bit key.

HPE HDDs are available for three types of workloads: Enterprise high-performance (Mission Critical), Midline high-capacity (Business Critical) and Entry-level storage solutions.

What’s New 

Comprehensive offering in HPE Mission Critical 10K/15K and Business Critical 7.2K SFF Basic Carrier Portfolio by adding more capacities.

• P53560-B21: HPE 600GB SAS 12G Mission Critical 15K SFF BC 3-year Warranty Multi Vendor HDD
• P53561-B21: HPE 600GB SAS 12G Mission Critical 10K SFF BC 3-year Warranty Multi Vendor HDD
• P53562-B21: HPE 1.8TB SAS 12G Mission Critical 10K SFF BC 3-year Warranty 512e Multi Vendor HDD
• P53563-B21: HPE 1TB SAS 12G Business Critical 7.2K SFF BC 1-year Warranty HDD

Notes: A -B21 suffix may be replaced with -H21 and -K21 to support across different server family lines. Please refer to the appropriate Server QuickSpecs for full compatibility details

Firmware Updates

Digitally Signed Firmware – Prevent unauthorized access to your data with the expansion of integrated HPE Digitally Signed Firmware (DS) on new drives; providing the security and assurance that drive firmware comes from a trusted source and protects against malicious attacks.

For advanced data protection and encryption, customers should consider HPE Smart Array Controllers with HPE Smart Array Secure SR Encryption. It is a controller-based data encryption solution for HPE servers that protect data-at-rest on any bulk attached storage. This solution meets stringent compliance regulations such as HIPAA and Sarbanes-Oxley.

Standard Features

Models 

What is HPE Hard disk drive?
Hewlett Packard Enterprise drives are tuned to deliver optimum performance for HPE Servers. They undergo an intense qualification process to eliminate firmware and O/S incompatibilities. HPE drive firmware is designed to maximize both functionality and compatibility with HPE ProLiant Rack and Tower Servers, Apollo family, Blade and Synergy Platforms.

Drive Quality and Performance
While selecting the drives in our HPE portfolio, only those drives with a performance level suitable for an enterprise environment are selected through the Hewlett Packard Enterprise qualification process and are labeled “best-in-class.”

Pre-Failure Alert
When used in conjunction with a SMART Array Controller and Systems Insight Manager, the SMART capable firmware in HPE hard drives enables extensive fault prediction capabilities. If potential problems develop in one of the drives, the Smart Array Controller, Systems Insight Manager and/or SMART hard disk drive lets you know in advance so you can have the drive replaced, before it fails, under warranty
Notes: All drives are protected by a Pre-Failure Alert when used with a HPE Smart Array controller and Systems Insight Manager, allowing hard drives to be replaced before failure under warranty. In addition, all drives are covered by a one or three-year limited on-site warranty period for the system in which they are installed. The drive warranty is automatically uplifted when used in a server or MSA for which a HPE Pointnext service contract is purchased. Please see the Support Services section below for additional services.

Smart Carriers
HPE Hard Drives with smart carriers are designed to provide an interface to communicate critical status and management information. System status LED icons and a spinning activity ring reflecting the data-writing process notify users of the current system status. A blue LED located behind the handle can be activated remotely to guide users to a specific drive tray, while a do-not-remove icon positioned on the tray’s eject button lights up to warn users when the removal of the drive would cause data loss.

Helium Drives
Although hard drives are sealed, they have air inside. Air can create turbulence-induced risk vibrations which can limit the storage density of HDDs. Newer helium-filled drives virtually eliminate turbulence because helium is 1/7th as dense as air. This lower density allows the read/write mechanism to spin more easily and precisely, with less drag. Less internal turbulence means the drive platters can be closer together, allowing more platters and increasing the capacity potential in the same space. Less turbulence also means helium drives tend to use less power, and run cooler and quieter.

Support Matrix
Please see the following URL for the latest list of supported servers and enclosures: https://www.hpe.com/us/en/servers/server-options.html

Warranty

Enterprise hard drives have a 3 year limited warranty regardless of the warranty period for the system in which they are installed. Midline hard drives have a 1 year limited warranty regardless of the warranty period for the system in which they are installed.

Service and Support

HPE Pointnext – Service and Support
Get the most from your HPE Products. Get the expertise you need at every step of your IT journey with HPE Pointnext Services. We help you lower your risks and overall costs using automation and methodologies that have been tested and refined by HPE experts through thousands of deployments globally. HPE Pointnext Advisory Services, focus on your business outcomes and goals, partnering with you to design your transformation and build a roadmap tuned to your unique challenges. Our Operational Services can be leveraged to speed up time-to-production, boost performance and accelerate your business. HPE Pointnext specializes in flawless and on-time implementation, on-budget execution, and creative configurations that get the most out of software and hardware alike.

Consume IT on your terms 

HPE GreenLake brings the cloud experience directly to your apps and data wherever they are—the edge, colocations, or your data center. It delivers cloud services for on-premises IT infrastructure specifically tailored to your most demanding workloads. With a pay-per-use, scalable, point-and-click self-service experience that is managed for you, HPE GreenLake accelerates digital transformation in a distributed, edge-to-cloud world.

• Get faster time to market
• Save on TCO, align costs to business
• Scale quickly, meet unpredictable demand
• Simplify IT operations across your data centers and clouds

Managed services to run your IT operations
HPE GreenLake Management Services provides services that monitor, operate, and optimize your infrastructure and applications, delivered consistently and globally to give you unified control and let you focus on innovation. 

Recommended Services

HPE Pointnext Tech Care.
HPE Pointnext Tech Care is the new operational service experience for HPE products. Tech Care goes beyond traditional support by providing access to product-specific experts, an AI-driven digital experience, and general technical guidance to not only reduce risk but constantly search for ways to do things better. HPE Pointnext Tech Care has been reimagined from the ground up to support a customer-centric, AI-driven, and digitally enabled customer experience to move your business forward. HPE Pointnext Tech Care is available in three response levels. Basic, which provides 9×5 business hour availability and a 2-hour response time. Essential which provides a 15-minute response time 24×7 for most enterprise-level customers, and Critical which includes a 6-hour repair commitment where available and outage management response for severity 1 incidents. https://www.hpe.com/services/techcare

HPE Pointnext Complete Care
HPE Pointnext Complete Care is a modular, edge-to-cloud IT environment service that provides a holistic approach to optimizing your entire IT environment and achieving agreed-upon IT outcomes and business goals through a personalized and customer-centric experience. All are delivered by an assigned team of HPE Pointnext Services experts. HPE Pointnext Complete Care provides:

• A complete coverage approach — edge to cloud
• An assigned HPE team
• Modular and fully personalized engagement
• Enhanced Incident Management experience with priority access
• Digitally enabled and AI-driven customer experience

https://www.hpe.com/services/completecare

Connect your devices to HPE
Unlock all of the benefits of your technology investment by connecting your products to Hewlett Packard Enterprise. Achieve up to 77%1 reduction in down time, near 100%2 diagnostic accuracy and a single consolidated view of your environment. By connecting, you will receive 24×7 monitoring, pre-failure alerts, automatic call logging, and automatic parts dispatch. HPE Tech Care Service and HPE Complete Care Service customers will also benefit from proactive activities to help prevent issues and increase optimization.
All of these benefits are already available to you with your server storage and networking products, securely connected to HPE support.

Notes:

• 1IDC Whitepaper
• 2HPE CSC Reports 2014-2015

HPE Support Center
Personalized online support portal with access to information, tools and experts to support HPE business products. Submit support cases online, chat with Hewlett Packard Enterprise experts, access support resources or collaborate with peers. Learn more
https://support.hpe.com/hpesc/public/home

HPE Support Center Mobile App allows you to resolve issues yourself or quickly connect to an agent for live support. Now, you can get access to personalized IT support anywhere, anytime. HPE Insight Remote Support and HPE Support Center are available at no additional cost with a Hewlett Packard Enterprise warranty, HPE Support Services or HPE contractual support agreement.
Notes: HPE Support Center Mobile App above is subject to local availability.

Parts and Materials
Hewlett Packard Enterprise will provide HPE-supported replacement parts and materials necessary to maintain the covered hardware product in operating condition, including parts and materials for available and recommended engineering improvements.
Parts and components that have reached their maximum supported lifetime and/or the maximum usage limitations as set forth in the manufacturer’s operating manual, product QuickSpecs, or the technical product data sheet will not be provided, repaired, or replaced as part of these services. The defective media retention service feature option applies only to Disk or eligible SSD/Flash Drives replaced by Hewlett Packard Enterprise due to malfunction.

Service Coverage
For ProLiant servers and storage systems, the service on the main product covers HPE-branded hardware options not designated by Hewlett Packard Enterprise as requiring separate coverage, that are qualified for the server, purchased at the same time or afterward and internal to the enclosure. These items will be covered at the same service level and for the same coverage period as the server unless the maximum supported lifetime and/or the maximum usage limitation has been reached. The defective media retention service feature option applies only to Disk or eligible SSD/Flash Drives replaced by Hewlett Packard Enterprise due to malfunction. It does not apply Disk or SSD/Flash Drives that have not failed. SSD/Flash Drives that are specified by Hewlett Packard Enterprise as consumable parts and/or that have reached maximum supported lifetime and/or the maximum usage limits as set forth in the manufacturer’s operating manual, the product QuickSpecs, or the technical data sheet are not eligible for the defective media retention service feature option.

Subject to: Maximum supported lifetime: This is a period in years set to equal the warranty for the specific drive. After this period no further service coverage will be available for the drive. Maximum usage limit: This is the maximum amount of data that can be written to the drive. Drives that have reached this limit will not be eligible for services coverage.

For more information
To learn more on services for HPE Server Options, please contact your Hewlett Packard Enterprise sales representative or Hewlett Packard Enterprise Authorized Channel Partner. Or visit:
https://www.hpe.com/us/en/product-catalog/servers/proliant-servers.html or https://www.hpe.com/us/en/integrated-systems/bladesystem.html

Supporting Helpful Links
http://www.hpe.com/info/rackandpower
https://www.hpe.com/us/en/storage/entry-level.html 

Technical Specifications

HDD Specifications

Carrier Decoder
HPE Hard Disk Drives (HDDs) utilize a wide variety of carriers, which houses the HDD and also enables a specific chassis fit to support a broad range of HPE server and storage products. The table below summarizes the various form factors, plug types, and carrier attributes.

HDD SKU Description Decoder

Long Name 

Environment-friendly Products and Approach End-of-life Management and Recycling
Hewlett Packard Enterprise offers end-of-life U, in many geographic areas, for our products. Products returned to Hewlett Packard Enterprise will be recycled, recovered or disposed of in a responsible manner. The EU WEEE Directive (2012/19/EU) requires manufacturers to provide treatment information for each product type for use by treatment facilities. This information (product disassembly instructions) is posted on the Hewlett Packard Enterprise website. These instructions may be used by recyclers and other WEEE treatment facilities as well as Hewlett Packard Enterprise OEM customers who integrate and re-sell Hewlett Packard Enterprise equipment.

Summary of Changes

Trademark

© Copyright 2022 Hewlett Packard Enterprise Development LP. The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein. Microsoft and Windows NT are US-registered trademarks of Microsoft Corporation. Intel is a US-registered trademark of Intel Corporation. For hard drives, 1GB = 1 billion bytes. Actual formatted capacity is less

FAQ’s

References: HPE 870753-B21 300GB 2.5″ 12G SAS Hard Disk Drives – Device.report