bopmen S40 FAQ Quick Guide
Question or Setup Issue?
Read this quick guide and see if it help
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No sound from one side → Poor Sound Quality & Bad connection
Solution:
- Please confirm whether your music is unilateral.
Confirmation method:
- If connected to a computer, find the sound settings and see if it is mono out.
- Try to play different songs with ordinary music application.
- Try to play the same music with another headphone.
- Please make sure that the audio cable is plugged in properly.
- Clean the dust or impurity of the plug.
Bluetooth can’t paired with TV and other devices
Solution:
- Before pairing a device, make sure the headset is not paired with another device already, and the headset is in the pairing state (the indicator light flashes alternately red and blue).
- Try to clear the Bluetooth history paired record on your device and search for our products again.
- Our headsets have a wide range of compatibility. Some devices cannot be paired with other Bluetooth headsets due to their own compatibility, such as Sony devices. When some special devices cannot paire with our headsets, we recommended that you first contact the customer service of the devices.
Ear compatibility, Fitting issue
Solution:
The headband is stretchable, if you adjust it to the suitable size, it is comfortable to wear.
If there are any problems with your product which hasn’t been listed above, for example: Headphones can’t work properly, defective products, volume control issue, etc. Please feel free to contact us at anytime. And if you have tried the solutions provided in this article, but still can not solve them, Please contact us via [email protected]. We are committed to serving our customers and strive to provide the best experience possible for you.
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