This article contains the FAQs for the S3501 Series Shark® Steam Pocket® Mop. This supports the following product SKUs S3501, S3501SPN, S3501WMZ, S3501WM_N2, S3501WM_N3, S3502, S3502C, S3504AMZ, S3501SP, S3501CO, S3501W, S3505W, and S3550.
FAQs
Shark Steam Mops are designed to deliver effective, chemical-free cleaning and sanitization with just ordinary tap water. Using any type of cleaning solution, perfumed oils or other chemical cleaner with your steam mop is not recommended. These products can have damaging affects to your steam mop and defeat the benefit of chemical-free cleaning.
Do not use anything other than water in the unit. Shark recommends using distilled water in your steam mop. Shark’s water filtration bottle is also recommended to extend your mop’s life and reduce the potential build-up of hard water residue in the unit which may contribute to steam performance issues.
The steam mop is designed for use on most hard floor surfaces. We recommend that you first test an isolated area of the floor surface to be cleaned as well as review the use and care instructions from your floor manufacturer.
Surfaces/Material where the steam mop should not be used:
1. Wax polished furniture or floors.
2. Unsealed or unglazed ceramic floors, unsealed wooden and wax floors and some no wax floors.
3. In cases of surfaces treated with wax and some no-wax floors, the sheen may be removed by heat or steam action of the unit. Test an isolated are of flooring first to see if sheen is affected.
Wash the pads with liquid detergent (not powder), as powder can leave a residue behind on the pad. Avoid use of bleach and fabric softeners when washing pads. Line dry or dry on a low dryer setting. For best pad performance, we recommend replacing pads every 2-3 months if pads are used and washed 3 or more times/week
Once you have put water in the tank, plug into a 120-volt electrical outlet The power “On” light will turn blue, it takes approximately 30 seconds for the mop to heat up and the steam to be ready.
Pump the handle a few times in a downward motion. This pumping action will release steam as you mop and allows you to customize the amount of steam you want. Begin mopping with a forward and backward motion. The natural motion of mopping will produce steam.
The steam mop is ready to clean in about 30 seconds.
No, The steam mop is designed to provide effective, chemical free cleaning without the use of cleaners or detergents
It is important to wash the pads in order to remove any loose lint or fibers from the pad that might have occurred in packaging or in transport. Pads should be washed with liquid detergent (not powder), as powder can leave a residue behind. Avoid bleach and fabric softeners as well. Dry pads on a low dryer setting or line dry.
Frequency of use, the type of cleaning (heavy/light) and how often the pads are washed and dried all determine the life of the pads and when new pads are required.
Under normal household conditions, using the mop for routine cleaning a few times per week, we recommend new pads every 2-3 months.
