SEGWAY P100SE Electric Scooter
Product Information
The Segway KickScooter is a personal electric scooter designed for convenient and eco-friendly transportation. With a sleek design and advanced features, it provides a smooth and enjoyable riding experience.
Specifications
- USB Port for charging devices
- Right and Left Direction Indicators
- Headlight and Daytime Running Light (DRL)
- Safety Button
- Front and Side Reflectors
- Quick Release Lever Folding Mechanism
- Ambient Light
- Front Fender and Front Torsion Bar Suspension
- Front Wheel with Brake Lever
- Dashboard with Snap Hook
- Rear Brake Lever
- Stem Charging Port
- Footboard Buckle
- Fender Tail Light & Brake Light
- Rear Fender Reflector
- Rear Hub Motor Disc Brake
- Rear Direction Indicator and Torsion Bar Suspension
- Battery Pack
- Kickstand
Product Usage Instructions
To ensure proper usage and safety, please follow these instructions:
Handlebar Functions
- Power Button: Press to power on/off the scooter or wake up the dashboard.
- Mode Switching Button: Press twice to switch between speed modes or turn on/off ASSIST mode.
- Multi-function Button: Use to control the headlight, adaptive headlight feature, horn, and direction indicators. Can also confirm passwords.
- USB Port: Use to charge compatible devices.
- Throttle: Use to accelerate the scooter.
- NFC Area: Interact with NFC cards to power on/off or unlock the scooter.
Operation Method
To power on the scooter, press the Power Button. Press and hold to power it off. Note that this is only available when the scooter is not in Anti-theft mode.
To wake up the dashboard, press the Power Button when the dashboard automatically dims.
To switch between speed modes, press the Mode Switching Button twice.
To enable ASSIST mode, press the Multi-function Button when the scooter is at a complete stop. To turn off ASSIST mode, release the throttle and squeeze the brake levers to stop, then press the Multi-function Button again.
For more detailed information and safety instructions, please visit www.segway.com or check the Segway-Ninebot app for the latest user materials and updates.
The manufacturer reserves the right to make changes to the product, release firmware updates, and update this manual at any time. Visit www.segway.com or check the Segway-Ninebot app to download the latest user materials. You must install the app, activate your KickScooter, and obtain the latest updates and safety instructions The pictures shown are for illustration purposes only. The actual product may vary.
Diagram and Functions
Handlebar Functions
| Name | Function | Operation method |
| Power Button | Power on/off | Press the Power Button to power on the scooter. Press and hold to power it off. * Available only when the scooter is not in Anti-theft mode. |
| Wake up the dashboard | Press the Power Button to wake up the dashboard when the dashboard automatically dims. | |
| Mode Switching Button | Switch between speed modes | Press the Mode Switching Button twice to switch mode. |
| Multi-function Button | Turn on/off ASSIST mode | Enabling ASSIST mode via the Segway-Ninebot app: When the scooter is at a complete stop, press the Multi-function Button to turn on ASSIST mode. Turn off ASSIST mode: Release the throttle and squeeze brake levers to stop, then press the Multi-function Button again. |
| Turn on/off the headlight | Rotate the Multi-function Button clockwise/counterclockwise to turn off/on the headlight. | |
| Turn on/off the adaptive headlight feature | Rotate the Multi-function Button clockwise/counterclockwise and hold it for 3 seconds to turn off/on the adaptive headlight feature. * When the scooter is activated, this feature is turned on by default. | |
| Confirm the password | Press the Multi-function Button to confirm the password after entering the password with the Direction Indicator Button successively. | |
| USB Port | Charging | Connect your device to the USB Port for charging. |
| Throttle | Speed up | Press and hold the throttle to speed up. |
| NFC Area | Interact with the NFC card to power on/off | Tap the NFC card on the NFC Area to power on/off the scooter. |
| Interact with the NFC card to unlock | Tap the NFC card on the NFC Area to unlock the scooter. | |
| Horn Button | Turn on the horn | Press the Horn Button, the scooter will beep. |
| Direction Indicator Button | Turn on the left/right direction indicator | Press the left/right side of the Direction Indicator Button, the left/right direction indicator will flash, and automatically turns off after 5 seconds. |
| Enter the password | Press the left/right side of the Direction Indicator Button (left is minus, right is plus) to enter the password. |
Dashboard
![SEGWAY-P100SE-Electric-Scooter-3]](https://static-data1.manualsee.com/2/img/244/8668790/2023/07/SEGWAY-P100SE-Electric-Scooter-3.png)
| Symbol | Name | Meaning | Description |
 | POWER Progress Bar | The symbol displays the motor output power of the scooter. | |
| Speedometer | The symbol displays the current speed of the scooter. | ||
| When the icon flashes, it means | When the scooter is powered off after 30 seconds: If the scooter is moved or touched by someone, it will enter to Anti-theft mode. At | |
| the scooter enters | this point, the scooter will start beeping and the front and rear direction indicators | ||
| Anti-theft mode. | will flash, and the motor will be locked automatically. | ||
| Note: Only available to power on the scooter with NFC card. | |||
| When locked via the Segway-Ninebot app or in the unlocking state via | |||
| password, the scooter will keep beeping and the tail light will flash. | |||
| Lock | Unlock the scooter with the following methods: | ||
| When the icon lights | 1) Press the Power Button to wake up the dashboard, the dashboard will | ||
| up, it means the | display the digit “0” by default, then enter the four-digit password 1-2-3-4 with | ||
| scooter is locked. | the Direction Indicator Button and confirm the password with the | ||
| Multi-function Button successively. | |||
| Note: After activating your scooter, enable/disable the unlock with a | |||
| password feature via the Segway-Ninebot app and set your password. | |||
| Otherwise, you cannot unlock your scooter with a password. | |||
| 2) Tap the NFC card on the NFC Area. | |||
| 3) Unlock via the Segway-Ninebot app. | |||
 | Temperature Warning | It indicates that the battery temperature has reached 60°C (140°F) or is below 0°C (32°F). | |
| Symbol | Name | Meaning | Description |
 | USB Port Icon | When the USB port icon lights up, it means that the device (not fully charged) is connected to the USB port. | |
 | Bluetooth | It indicates that the scooter is connected to the Segway-Ninebot app. | |
 | Warning | The symbol indicates that the scooter has detected an error. The error code will display on the dashboard. Please contact the after-sales service for repair. | |
 | Remaining battery power | The symbol displays the remaining battery power in battery bar. | |
 | Adaptive Headlight | When the icon flashes, it means the Adaptive headlight feature is turned on. | When this feature is turned on, the headlight will work automatically to adapt to a variety of situations and conditions and help illuminate the way. |
Speed Modes Introduction
| Mode/model | P100SE (Speed limit) | Switching methods |
 | 3–5 km/h (1.9–3.7 mph) | Enable/Disable Walk mode via the Segway-Ninebot app. Note: The headlight is always on and the tail light will keep flashing in Walk mode. |
 |
3–5 km/h | Enabling ASSIST mode via the Segway-Ninebot app: When the scooter is at a complete stop, press the Multi-function Button to turn on ASSIST mode. Note: When turned on, the scooter will beep once and the front and rear direction indicators will flash once. Turn off ASSIST mode: |
| 18 km/h (11.2 mph) | Press the Mode Switching Button twice. | |
| 20 km/h (12.4 mph) | Press the Mode Switching Button twice. | |
| 25 km/h (15.5 mph) | Press the Mode Switching Button twice. |
Specifications
| Item | Parameter | |
|
Product | Name | Segway KickScooter |
| Model | P100SE | |
| Length × Width × Height | Approx. 1184 × 634 × 1287 mm (46.6 × 25 × 50.7 in) | |
| Folded: Length × Width × Height | Approx. 1184 × 634 × 640 mm (46.6 × 25 × 25.2 in) | |
| Net Weight | Approx. 32.9 kg (72.5 lbs) | |
| Rider | Max. Payload | 120 kg (265 lbs) |
| Recommended Age | 18–60 years old | |
| Required Height | 160–200 cm (5’2”–6’6”) | |
|
Machine | Wheelbase | 900 mm (35.4 in) |
| Ground Clearance | 153 mm (6 in) | |
| Max. Speed | Approx. 25 km/h (15.5 mph) | |
| Typical Range[1] | Approx. 100 km (62.1 miles) | |
| Max. Slope | Approx. 23% | |
| Traversable Terrain | Bicycle lanes, parks, campuses and most of the flat road conditions and typical Belgian roads | |
| Operating Temperature | -10 to 40°C (14 to 104°F) | |
| Storage Temperature | -10 to 50°C (14 to 122°F) | |
| IP Rating | IPX5 | |
| Duration of Charging | Approx. 7 h | |
|
Battery | Model | NCDF4825B |
| Nominal Voltage | 47.2 V | |
| Max. Charging Voltage | 54.6 V | |
| Nominal Energy | 1086 Wh | |
| Nominal Capacity | 23 Ah | |
| Charging Ambient Temperature | 0–43°C (32–109°F ) | |
| Battery Management System | Over-heating, short circuit, over-current, over-discharge and over-charge protection | |
| Motor | Motor Type | Brushless DC (BLDC) motor |
| Nominal Power | 0.65 kW, 650 W | |
|
Charger | Type | Built-in |
| Input Voltage | 100–240 V~50–60 Hz, 2.0 A MAX. | |
| Max. Output Voltage | 54.6 V | |
| Rated Output | 53.5 V 3 A |
| Item | Parameter | |
| Charger | Output Power | 0.16 kW, 160 W |
| Model | NBW54D603D0D | |
|
Tire | Type | 10.5-inch Self-sealing tubeless tires |
| Tire Pressure | 30–45 psi | |
| Material | Rubber | |
|
Others | Speed Modes | Walk mode, ASSIST mode, ECO mode, DRIVE mode and SPORT mode |
| Suspension System | Front and rear torsion bar suspension | |
| Brake System | Disc brake & Electric brake |
Typical Range: tested while riding with a full battery, 75 kg (165 lbs) load, 25°C (77°F), at the speed of 9.9 mph (16 km/h) on average on pavement.
* Some of the factors that affect range include speed, number of starts and stops, ambient temperature, etc.
Common Failures
| Error code | Possible causes |
| 10 | BLE Bluetooth communication error |
| 11 | Motor 1A phrase current sampling failure |
| 12 | Motor 1B phrase current sampling failure |
| 13 | Motor 1C phrase current sampling failure |
| 14 | Throttle Hall sensor abnormality |
| 15 | Brake Hall sensor abnormality |
| 18 | Hall sensor abnormality |
| 21 | BMS communication error |
| 22 | BMS password error |
| 23 | BMS default serial number |
| 24 | System voltage detection abnormality |
| 26 | Flash storage error |
| 27 | Control board password error |
| 28 | Motor MOS driver upper bridge short circuit |
| 29 | Motor MOS driver lower bridge error |
| 31 | Program skip error |
| 35 | Vehicle default serial number |
| 39 | Battery temperature sensor error |
| 41 | Turn signal abnormality |
| 42 | Headlight abnormality |
| 45 | Abnormal bus current op-amp circuit |
Certifications
This product is certified to ANSI/CAN/UL-2272 by TUV Rheinland.
The battery complies with UN/DOT 38.3.
The battery complies with ANSI/CAN/UL-2271.
European Union Compliance Statement
Information on Disposal for Users of Waste Electrical & Electronic Equipment
This symbol on the product or on its packaging indicates that used electrical and electronic products should not be mixed with unsorted municipal waste. For proper treatment, it is your responsibility to dispose of your waste equipment by arranging to return it to designated collection points.
Disposing of this product correctly will help save valuable resources and prevent any potential negative effects on human health and the environment, which could otherwise arise from inappropriate waste handling.
Penalties may be applicable for incorrect disposal of this waste, in accordance with your national legislation.
Please contact your local authority for further details of your nearest designated collection point.
Battery recycling information for the European Union
This symbol means that batteries and accumulators, at their end-of-life, should not be mixed with unsorted municipal waste. Your participation is an important part of the effort to minimize the impact of batteries and accumulators on the environment and on human health. For proper recycling you can return this product or the batteries or accumulators it contains to your supplier or to a designated collection point.
Disposing of this product correctly will help save valuable resources and prevent any potential negative effects on human health and the environment, which could otherwise arise from inappropriate waste handling.
Penalties may be applicable for incorrect disposal of this waste, in accordance with your national legislation. There are separate collection systems for used batteries and accumulators.
Please, dispose of batteries and accumulators correctly at your local community waste collection/recycling center.
Radio Equipment Directive
Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product listed in this section comply with the essential requirements and other relevant provisions of the Radio Equipment Directive 2014/53/EU.
Restriction of the use of certain hazardous substances (RoHS) Directive
Ninebot (Changzhou) Tech Co., Ltd. hereby declares the whole product including parts (cables, cords, and so on) meets the requirements of RoHS Directive 2011/65/EU and amendment Commission Delegated Directive (EU) 2015/863 on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2.0”).
Machinery Directive
Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product listed in this section comply with the essential requirements and other relevant provisions of the Machinery Directive 2006/42/EC.
EU Authorised Representative:
Segway-Ninebot Europe
Dynamostraat 7, 1014 BN Amsterdam, The Netherlands.
Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product model: P100SE complies with the essential requirements and other relevant provisions of the Radio Equipment Directive 2014/53/EU, the machinery directive 2006/42/EC, and the RoHS Directive 2011/65/EU and amendment Commission Delegated Directive (EU) 2015/863.
The declaration of conformity can be viewed at the following address: http://eu-en.segway.com/support-instructions
UK Compliance Statement
Radio Equipment Regulations 2017
Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product listed in this section comply with the essential requirements and other relevant provisions of Radio Equipment Regulations 2017.
The Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012
Ninebot (Changzhou) Tech Co., Ltd. hereby declares the whole product including parts (cables, cords, and so on) meets the requirements of The Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012.
Supply of Machinery (Safety) Regulations 2008
Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product listed in this section comply with the essential requirements and other relevant provisions of The Safety of Supply of Machinery (Safety) Regulations 2008.
UK Authorised Representative：
UKCA Experts Ltd.
Dept 302, 43 Owston Road Carcroft, Doncaster, DN6 8DA, United Kingdom
Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product model: P100SE complies with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017，Supply of Machinery (Safety) Regulations 2008 and the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012.
The declaration of conformity can be viewed at the following address: www.segway.com
| Bluetooth | Frequency Band(s) | 2.4000–2.4835GHz |
| Max. RF Power | 20 mW |
Trademark
Segway and the Rider Design are the trademarks of Segway Inc.; Android is the trademark of Google Inc., App Store is a service mark of Apple Inc. The respective owners reserve the rights of their trademarks and copyrights, etc. referred to in this manual.
We have attempted to include descriptions and instructions for all the functions of the KickScooter at the time of printing. However, due to constant improvement of product features and changes of design, your KickScooter may differ slightly from the one shown in this document. Visit the Apple app Store (iOS) or the Google Play Store (Android) to download and install the Segway-Ninebot App. Please note that there are multiple Segway and Ninebot models with different functions, and some of the functions mentioned herein may not be applicable to your unit. The manufacturer reserves the right to change the design and functionality of the KickScooter product and documentation without prior notice.
（※The Segway-Ninebot App can support KickScooter with built-in Bluetooth）
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