
Ninebot KickScooter
Product Manual
D18U / D28U / D38U
Diagram


Power Button: Press the button to turn on; press and hold the button for 3 seconds to turn off. When the KickScooter is on, press the button to turn on/off the headlight and the rear light, and press twice to switch between the speed modes.
Speedometer: It displays the current speed of the scooter, as well as error codes.
Speed Mode: There are three modes available. The top speed is as follows:
| Mode | Model | ||
| D18U | D28U | D38U | |
| ECO (Energy-saving mode) | 15 km/h (9.3 mph) | 15 km/h (9.3 mph) | 15 km/h (9.3 mph) |
| D (Standard mode) | 25 km/h (15.5 mph) | 25 km/h (15.5 mph) | 30 km/h (18.6 mph) |
| S (Sport mode) | 25 km/h (15.5 mph) | 25 km/h (15.5 mph) | 30 km/h (18.6 mph) |
Error Notification: It indicates that the scooter has detected an error. Temperature Warning: It indicates that the battery temperature has reached 122°F (50°C) or is below 32°F (0°C).
* At this point, the vehicle cannot accelerate normally and may not be charged. Do not use until the temperature has reverted to the normal range.
Bluetooth: It indicates that the scooter has been successfully connected to the mobile device.
Battery Level: The total battery level equals 5 bars.
* The battery power is very low when the first battery bar is red. Please charge your KickScooter immediately.
Specifications
| Item | Parameter | |
| Product | Name | Ninebot KickScooter |
| Model | D18U | |
| Length x Width x Height | Approx. 1143 x 480 x 1160 mm (45 x 18.9 x 45.7 in) | |
| Folded: Length x Width x Height | Approx. 1143 x 480 x 495 mm (45 x 18.9 x 19.5 in) | |
| Net Weight | Approx. 14.9 kg (32.8 lbs) | |
| Rider | Payload | 30-100 kg (66-220 lbs) |
| Recommended Age | 14-60 years | |
| Required Height | 120-200 cm (3.11″-E6-) | |
| Machine | Max. Speed | Approx. 25 km/h (15.5 mph) |
| Typical Range:” | Approx. 18 km (11.2 miles) | |
| Max. Slope | Approx. 10% | |
| Traversable Terrain | Asphalt/flat pavement: obstacles <0.4 in (1 cm): gaps <1.2 in (3 cm) | |
| Operating Temperature | -10-40°C (14-104°F) | |
| Storage Temperature | -10-50°C (14-122°F) | |
| IP Rating | IPX5 | |
| Duration of Charging | Approx. 3.5 h | |
| Battery | Nominal Voltage | 36 V |
| Max. Charging Voltage | 42 V | |
| Charging Ambient Temperature | 0-40°C (32-104°F) | |
| Nominal Capacity | 5100 mAh | |
| Nominal Energy | 183 Wh | |
| Battery Management System | Over-heating. short circuit. over-current. over-discharge and over-charge protection | |
| Motors | Nominal Power | 250 W |
| Charger | Output Power | 70 W |
| Input Voltage | 100-240 V- | |
| Max. Output Voltage | 42 V | |
| Rated Output | 41 V | |
| Features | Brake Light | LED Rear Light |
| Speed Mode | Energy-saving mode. Standard mode and Sport mode | |
| Tire | Tire Pressure | 40-45 psi |
| Tires | 10-inch pneumatic tires |
[1] Typical Range: tested while riding under full power, 75 kg (165 lbs) load, 25°C (77°F), at the speed of 16 km/h on average on pavement. * Some of the factors that affect range include speed, number of starts and stops, ambient temperature, etc.
| Item | Parameter | |
| Product | Name | Ninebot KickScooter |
| Model | D18U | |
| Length x Width x Height | Approx. 1143 x 480 x 1160 mm (45 x 18.9 x 45.7 in) | |
| Folded: Length x Width x Height | Approx. 1143 x 480 x 495 mm (45 x 18.9 x 19.5 in) | |
| Net Weight | Approx. 15.4 kg (34 lbs) | |
| Rider | Payload | 30-120 kg (66-265 lbs) |
| Recommended Age | 14-60 years | |
| Required Height | 120-200 cm (3.11″-E6-) | |
| Machine | Max. Speed | Approx. 25 km/h (15.5 mph) |
| Typical Range:” | Approx. 28 km (11.2 miles) | |
| Max. Slope | Approx. 15% | |
| Traversable Terrain | Asphalt/flat pavement: obstacles <0.4 in (1 cm): gaps <1.2 in (3 cm) | |
| Operating Temperature | -10-40°C (14-104°F) | |
| Storage Temperature | -10-50°C (14-122°F) | |
| IP Rating | IPX5 | |
| Duration of Charging | Approx. 3.5 h | |
| Battery | Nominal Voltage | 36 V |
| Max. Charging Voltage | 42 V | |
| Charging Ambient Temperature | 0-40°C (32-104°F) | |
| Nominal Capacity | 7650 mAh | |
| Nominal Energy | 275 Wh | |
| Battery Management System | Over-heating. short circuit. over-current. over-discharge and over-charge protection | |
| Motors | Nominal Power | 300W |
| Charger | Output Power | 70 W |
| Input Voltage | 100-240 V- | |
| Max. Output Voltage | 42 V | |
| Rated Output | 41 V | |
| Features | Brake Light | LED Rear Light |
| Speed Mode | Energy-saving mode. Standard mode and Sport mode | |
| Tire | Tire Pressure | 40-45 psi |
| Tires | 10-inch pneumatic tires |
[1] Typical Range: tested while riding under full power, 75 kg (165 lbs) load, 25°C (77°F), at the speed of 16 km/h on average on pavement. * Some of the factors that affect range include speed, number of starts and stops, ambient temperature, etc.
| Item | Parameter | |
| Product | Name | Ninebot KickScooter |
| Model | D38U | |
| Length x Width x Height | Approx.1143 x 480 x 1160 mm (45 x 18.9 x 45.7 in) | |
| Folded: Length x Width x Height | Approx.1143 x 480 x 495 mm (45 x 18.9 x 19.5 in) | |
| Net Weight | Approx.16.4 kg (36.2 Ibs) | |
| Rider | Payload | 30-120 kg (66-265 lbs) |
| Recommended Age | 14-60 years | |
| Required Height | 120-200 cm (3’11-6.6-) | |
| Machine | Max. Speed | Approx. 30 km/h (18.6 mph) |
| Typical Range”” | Approx. 38 km (23.6 miles) | |
| Max. Slope | Approx. 20% | |
| Traversable Terrain | Asphalt/flat pavement: obstacles <0.4 in (1 cm): gaps < 1.2 in (3 cm) | |
| Operating Temperature | -10-40°C (14-104°F) | |
| Storage Temperature | -10-50°C (14-122°F) | |
| IP Rating | IPX5 | |
| Duration of Charging | Approx. 6.5 h | |
| Battery | Nominal Voltage | 36 V |
| Max. Charging Voltage | 42 V | |
| Charging Ambient Temperature | 0-40°C (32-104°F) | |
| Nominal Capacity | 10.2 Ah | |
| Nominal Energy | 367 Wh | |
| Battery Management System | Over-heating. short circuit, over-current, over-discharge and over-charge protection | |
| Motors | Nominal Power | 350 W |
| Charger | Output Power | 70 W |
| Input Voltage | 100-240V- | |
| Max. Output Voltage | 42 V | |
| Rated Output | 41V | |
| Features | Brake Light | LED Rear Light |
| Speed Mode | Energy-saving mode. Standard mode and Sport mode | |
| Tire | Tire Pressure | 40-45 psi |
| Tires | 10-inch pneumatic tires |
[1] Typical Range: tested while riding under full power, 75 kg (165 lbs) load, 25°C (77°F), at the speed of 16 km/h on average on pavement. * Some of the factors that affect range include speed, number of starts and stops, ambient temperature, etc.
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The manufacturer reserves the right to make changes to the product, release firmware updates, and update this manual at any time. Visit www.segway.com or check the Segway-Ninebot app to download the latest user materials. You must install the app, activate your KickScooter, and obtain the latest updates and safety instructions.
ap-en.segway.com
CE.00.0061.46-B


















