Lord W1 Household Washing Machines Instruction Manual (+ PDF)

The following spare parts can be ordered by professional repair shops at this email address: [email protected], with the subject of the message „Spare parts order (a)“ motor and motor brushes; transmission between motor and drum; pumps; shock absorbers and springs; washing drum, drum spider, and related ball bearings (separately or bundled); heaters and heating elements, including heat pumps (separately or bundled); piping and related equipment including all hoses, valves, filters, and aqua stops (separately or bundled); printed circuit boards; electronic displays; pressure switches; thermostats and sensors;
software and firmware including reset software;

In the e-mail message, attach a photo of the rating label of the product for which you are ordering a spare part, the name of the spare part and the number of ordered units.
The following spare parts can be ordered by professional repair shops and end-users at this email address: [email protected], with the subject of the message „Spare parts order (b)“ door, door hinge and seals, other seals, door locking assembly and plastic peripherals such as detergent dispensers,
In the e-mail message, attach a photo of the rating label of the product for which you are ordering a spare part, the name of the spare part, and the number of ordered units.

Maintenance Information – W1

Model W1, EAN: 4251539600322, Serial number: 1xxxxxxxxx21153960032x

Important information

Purpose
These repair hints support consumers to repair appliances by themselves according to the applicable eco-design regulation (as of 03/2021).
They contain information on how to exchange defined spare parts including warnings and risks.
In case of questions, please contact our customer service. We will only be liable for damages if the repair hints have been followed properly.

Explanation of symbols

Danger levels
The warning levels consist of a symbol and a signal word. The signal word indicates the severity of the danger.

Warning level	Meaning
Danger	Non-observance of the warning message will result in death or serious injuries.
Warning	Non-observance of the warning message could result in death or serious injuries.
Caution	Non-observance of the warning message could result in minor injuries.
Notice	Non-observance of the warning message could result in damage to property.

Table 1: Danger levels

Hazard symbols
Hazard symbols are symbolic representations that give an indication of the kind of danger.
The following hazard symbols are used in this document:

Hazard symbol	Meaning
	General warning message
	Danger from electrical voltage
	Risk of explosion
	Danger of cuts
	Danger of crushing

Hazard symbol	Meaning
	Danger from hot surfaces
	Danger from the strong magnetic field
	Danger from non-ionizing radiation

Table 2: Hazard symbols

Gen. symbol	Meaning
	Identification of required tools
	Identification of required preconditions
	Identification of a condition (if …, then …)
	Identification of a result
Start	Identification of a key or button
[00123456]	Identification of a material number
Status	Identification of displayed text/window (in the appliance’s display)

Table 3: General symbols

Structure of the warnings
Warnings in this document have a standardized appearance and a standardized structure.

LORD W1 Household Washing Machines- Symbol 6

Danger
Type and source of danger!
Possible consequences of ignoring the danger/warning.
▶ Measures and prohibitions for preventing the danger.

The following example shows a warning that warns against electric shock due to live parts. The measure for avoiding the danger is mentioned.

Danger
Risk of electric shock due to live parts!
Death by electrocution
▶ Disconnect appliances from electrical supply at least 60 seconds before starting repairs.

General symbols
The following general symbols are used in this document:

Gen. symbol	Meaning
	Identification of a special tip (text and/or graphic)
	Identification of a simple tip (only text)
	Identification of a link to a video tutorial

Safety

General Safety instructions

All domestic appliances
Risk of electric shock due to live parts!

Errors by repairs involving electrical components can lead to electrical shock!
Disconnect the appliance from the mains for at least 60 seconds before starting work.
After the repair has a safety test according to VDE 0701 or country-specific regulations performed.

Risk of injury from sharp edges!

Wear protective gloves.

Risk of crushing during repair, maintenance, troubleshooting, and service due to heavy and moving components

Wear protective shoes.
Secure heavy components from falling down.
Do not stick body parts into moving components.

Risk to the appliance’s safety/function!

Only use original spare parts.

Risk of damage to electrostatically sensitive components (ESDs)!

Do not touch the modules, including connections and conductor paths.

Tools and aids

Designation	Details	Images
Auxiliary tool [15000155J	Tool for loosening out of plastic parts
Screwdriver Torx T20 with borehole [00340764J	100 mm, for screws with safety pin
Torque spanner [150004411	Torque spanner 20 – 100 Nm
Slot screwdriver [00340854J	Blade 3.5 mm x 0.6 mm x 100 mm, Protective Insulation 1000 VAC
Slot screwdriver [00340855J	Blade 5.5 mm x 1.0 mm x 125 mm, Protective Insulation 1000 VAC
Needle-nose pliers, angled pattern [003412691	Length 200 mm
Side-cutting pliers [00342182J	Length: 200 mm

Designation	Details	Images
Combination wrench [00340811]	Wrench size 10°mm, M6
Combination wrench [00340814]	Wrench size 13°mm, M8
Combination wrench [00340817]	Wrench size 17 mm, M10
Combination wrench [15000459]	Wrench size 16°mm, M10

Repair

Replacing door

Caution
Open hinge area!
Finger crushing/entrapment
▶ Do not reach into the hinge area.
▶ Wear protective gloves.

Prerequisite:

The appliance is disconnected from the power supply.
The appliance is disconnected from the water supply.
The door is opened.
The furniture panel has been removed.

Removing door

Notice
Risk of falling parts due to released screws!
Damage to other parts of the appliance or at customers’ home e.g. bottom.
▶ Secure component from falling down.

Caution
Risk of falling parts due to released screws!
Injury because of falling parts.
▶ Secure component from falling down.

2. Remove door upwards.

Installing door
▶ Install in reverse order.

Replacing door seal

Prerequisite:

The appliance is disconnected from the power supply.
The appliance is disconnected from the water supply.
The detergent drawer has been removed.
The fascia panel has been removed.
The door has been removed.→ Page 57
The front panel has been removed.

Replacing door seal

Detach transmitter hose from water level controller.
Detach siphon from detergent dispenser and housing.
Detach door sear air conductor from upper-air infeed of door seal.
Remove four screws.
Always keep hold of bolt nuts.
Remove weight and front base.

Installing door seal

When installing the front base, ensure that the supporting surface is clean (no pieces of concrete, …)

▶ Install in reverse order.

Replacing door lock

Prerequisite:

The appliance is disconnected from the power supply.
The appliance is disconnected from the water supply.

Open front door.
Notice
Risk of damaged surface!
The surface of the appliance can be scratched by using the wrong tools.
▶ Only use plastic tools.
Remove spring and push away the seal.
Remove screws on the door lock.
Release door lock.
Remove opening line upwards from guide.
Disconnect cable connector.

Installing door lock
The door lock must be in the right position to ensure the emergency door opening function of the appliance.