G13 Smartphone
Product Information
The product is a phone that contains a lithium ion battery
approved by ANATEL and meets international guidelines for exposure
to radio waves. The phone has a specific absorption rate (SAR) and
power density (PD) that are within the limits set by the ICNIRP
guidelines. The package and paper products that come with the phone
can be recycled, and it is important not to dispose of the battery
or phone in household waste or a fire. The phone is for indoor use
only, and listening to music or voice through a headset or
headphone at high volume levels may damage hearing.
Product Usage
To prevent possible hearing damage, it is recommended not to
listen to music or voice through a headset or headphone at high
volume levels for long periods of time. When disposing of the phone
or battery, do not throw them in household waste or a fire.
Instead, refer to the Disposal & Recycling section for more
information on how to recycle them properly. The phone is designed
for indoor use only, so it is not recommended to use it outdoors in
extreme weather conditions. To find out if the phone supports NFC
and turn it on/off, swipe up and tap Settings > NFC. If you
experience skin irritation from prolonged contact with the phone or
device component, avoid contact. When using applications that
require location-based information such as driving directions, the
phone will transmit location-based information to them, which may
be shared with third parties providing services.
Legal, safety, and regulatory
Legal information. This guide provides important legal, safety, and regulatory information that you should read before using your product. Forthe completelegalinformation,fromthehome screen swipe up and tap Settings > , then type Legal information, or visit www.motorola.com/device-legal. Water repellent. Your phone is not waterproof. For more about your phone’s water-repellent design and care, see the user guide. Regulatoryinformation(e-label).Toviewregulatoryinformation for this phone,fromthehomescreenswipeupandtapSettings> , thentype Regulatory, orvisitwww.motorola.com/device-legal. Battery safety. Your phone uses a removable battery. Don’t use tools, sharp objects, or excessive force to insert or remove the battery. This may damage the batteryand could cause burning and injury. Battery safety. To prevent possible burning and injury, the battery in your phone should only be removed by a Motorola-approved service center or similar skilled personnel. If your phone becomes unresponsive, press and hold the Power button until the screen goes dark and your phone restarts. Charge your phone using a compatible Motorola charger. Use of other chargersisnotrecommended. Don’t chargeyour phone in temperaturesbelow-20°C(-4°F)or above45°C (113°F).For more, seethe “Legal information” section ofthis guide, or visit www.motorola.com/device-legal. Driving precautions. Responsible and safe driving is your primary responsibility when driving a vehicle. Always obey local laws and regulations. For more, see the “Legal information” section of this guide to find the complete legal information, or visit www.motorola.com/device-legal. Seizures,blackouts,eyestrain&discomfort.This device may display flashingimagesorloudsounds. Formore,seethe”Legal information” section of this guide to find the complete legal information,or visit www.motorola.com/device-legal. Medical devices. This device may interfere with pacemakers and other medical devices. For more, see the “Legal information” sectionofthis guidetofindthe completelegalinformation,or visit www.motorola.com/device-legal. Class 1 Laser. This device is classified as a Class1 Laser product, whichis safein normal use per IEC60825-1:2007 and IEC60825-1:2014. This device complies with 21 CFR 1040.10 and 1040.11, except for deviationspursuanttoLaser Notice50,datedJune24, 2007.Donot attempt to modify or disassemble. Extremeheatorcold.Don’t use your phoneintemperaturesbelow
1 en-US
-20°C (-4°F) or above 45°C (113°F). Don’t store/transport your phone in temperatures below -20°C (-4°F) or above 60°C (140°F). SAR information (on e-label). To view specific absorption rate (SAR) values for t phone, from the home screen swipe up and tap Settings> , thentypeRegulatory,orvisitwww.motorola.com/sar. Operational warnings. Obey all local restrictions when using mobile devices in public areas, such as hospitals, airplanes, or schools. · Potentially explosive areas: Potentially explosive areas are often,
but not always, posted and caninclude blasting areas, fueling stations,fuelingareas(such asbelow decks on boats), fuel or chemicaltransferorstoragefacilities, orareaswherethe air contains chemicalsor particles, suchas graindust, or metal powders. Turnoff your phone before entering such an area, and do not charge batteries.Insuchareas, sparkscanoccur andcausean explosion or fire. · Symbol key: Your charger, phone, battery (if user-removable), phone display, user’s guide, or packaging may contain symbols, defined as follows:
Important safety information follows.
The package and paper products that came with your phone can be recycled.
Don’t dispose of your battery or phone with your household waste. See “Disposal & recycling” for more information.
Don’t disposeof your batteryor phoneina fire.
For indoor use only.
Listeningathighvolumeto musicorvoice through a headset or headphone may damage your hearing. Warning about high volume usage. To prevent possible hearing damage,do notlistenathigh volumelevelsforlong
2 en-US
periods. Disposal & recycling. For help recycling products and packaging responsibly, go to www.motorola.com/recycling. Usage. This phone supports apps and services that could use a lot of data, so make sure your data plan meets your needs. Contact your service provider for details. Certain apps and features may not be available in all countries. Warranty. This product is covered by Motorola’s limited warranty. o review the warranty on your phone, swipe up and tap Settings > , then type Legal information, or visit www.motorola.com/device-legal. You may also obtain a copy of the warranty by contacting Motorola at: Motorola Mobility LLC, Attention Customer Service–Warranty Request, 222 West Merchandise Mart Plaza, Suite 1800, Chicago, IL 60654. Arbitration & opt-out. Except where prohibited by law, any controversyor claim arising outoforrelatingto anyMotorola product will be resolved by binding arbitration,instead ofin court, unless you opt-out. To opt-out, send a written rejection notice within 30daysofpurchasethat includesyour name,address,phone number, phone, and phone serial number, and tells Motorola that you are rejecting this Arbitration provision to: Motorola Mobility LLC, 222 West Merchandise Mart Plaza, Suite 1800, Attn: Arbitration Provision Opt-Out, Chicago, IL 60654 or [email protected]. Tolocate your phone’s serial(IMEI) number, from the home screen swipe up and tap Settings > , thentypeIMEI. For moreinformation onthis arbitration provision, on your phone, swipe up and tap Settings > ,then type Legal information, or visit www.motorola.com/device-legal. Legal disclaimers. Features, services and applications are network dependentandmaynot beavailableinallareas;additionalterms/ charges may apply. Features, functionality, and other product specifications, as well asthe information contained inthis guide, are based upon thelatest availableinformation and believed to beaccurateatthetimeofprinting.Motorolareservestheright to correct or change any information without notice. ANATEL: model This product is approved by ANATEL in accordance with the regulated procedures for assessing the conformity of telecommunications products, and meets the applied technical requirements, including the exposure limits of the Specific Absorption Rate for radio frequency, electric, magnetic and electromagnetic fields. “This equipment is not entitled to the protection from harmful interference and may not cause interference with duly authorized
3 en-US
systems.” www.anatel.gov.br
For more information about your phone’s SAR (Specific Absorption Rate), visit www.motorola.com/sar. Click on the Brazilian flag, then choose your phone from the list.
This product contains lithium ion batteries approved by ANATEL. In accordance withANATELrules, therespective approval seal will be appliedinthe manual for productswherethe batteryisnot accessible by the final user.
Specific Absorption Rate (SAR) and Power Density (PD)(ICNIRP). YOUR PHONE MEETS INTERNATIONAL GUIDELINES FOR EXPOSURETORADIOWAVES. ThehighestSARvaluesunderthe ICNIRP guidelines for your phone model are:
Head SAR
0.92 W/kg
Body-worn SAR Limb SAR
1.24 W/kg 3.54 W/kg
Electrical Requirements.
Battery: Adapter: Entrance: Exit:
Car Charger: Entrance: Exit:
NCC statements. · SAR. SAR limit 2.0W/Kg; after testing value: W/Kg. · LTE bands. This product supports LTE frequency bands:
. · Radio frequency. Wireless information transmission equipment must
avoid affecting the operation of nearby radar systems. For reducing RF influence, use properly. For instructions on proper use, refer to your quick start guide. · Battery. If the battery is incorrectly replaced, there is danger of an explosion.Forproperbatterycare,refertoyourstart guide. · Vision.Excessiveuseofyourphonemayharmyourvision.Takea10minute break after 30 minutes of continuous use. · Children.Children under two yearsold should notlook atthe screen. Overtwo yearsold, do notlook atthe screen morethan one hour a day. · Radio frequency motors. Article XII Type: Certified low power radio frequency motor, unlicensed, company, firm or user shall not alter the frequency, increase the power or change the characteristics of the original design and function. Article
4 en-US
XIV: Using low-power radio-frequency motors shall not affect flight safety andinterfere withlegal communications; when thereis interference bythe discoveryshouldbeimmediately suspended, andtoimprovewithoutinterferingmaycontinue to be used. Legal communications in the preceding paragraph, refers to radio communication in accordance with the provisions of the Telecommunications Act of operation. Low-power radio communication interference motor must endure radiation and ElectronicEquipment legalorindustrial, scientificandmedical radio. · Battery recycle. · Importer. Netherlands Business Associates Ltd. Taiwan Branch 5th Floor, No89, Sec. 2,Dibing Avenue, Neihu District, Taipei. Importer, Manufacturers, Wholesalers, Retailers 0800-000-702 · Storage(w/SDcard).Built-inmainmemorycapacity: GB; minimum main memory availableto users: GB; expandable memory card support: GB or less. · Storage (no SDcard). Built-in main memory capacity: GB; minimum main memory available to users: GB; your phone does not support an expandable memory card · Turbo charging. The product supports fast charging : Adapter Brand name, AdapterModel name,thefast charging modeis XVdc/X.XA; and the normal charging mode is XVdc/X.XA. · PWSreception.WhenSIM1andSIM2cardsareinuse,only4G function will display the PWS reception function normally. Thailand licensed devices.
RoHS statement. RoHS compliant as per India E-waste 5
en-US
(Management) Rules.
World Health Organization advice. Organizations such as the World Health Organization (WHO) and the US Food and Drug Administration have stated that if people are concerned and want toreducetheir exposure they could use a handsfree accessory to keepthephone awayfromthehead and body during phone calls, orreduce the amount of time spent on the phone.
Note: This guidance is included as a precaution, per the requirements of the Government of India. The scientific consensus is that there are no known RF health effects from the use of phones.
Vietnam RoHS. Products sold in Vietnam, on or after September 23, 2011, meet the requirements of the Vietnam Circular 30/2011/TT-BCT (“Vietnam RoHS”).
Battery. Your battery is marked with a recycle symbol like this one. For more information, visit http://www.baj.or.jp/.
Near-fieldCommunication(NFC).Yourphone might support NFC. To find out and turn NFC on/off, swipe up and tap Settings > , then type NFC. For more information, refer to Settings > Help.
Li-ion00
Allergens. Trace amounts of an allergen maybe added during manufactureofaphoneordevicecomponentthatmaycause discomfort for some individuals. This approach is common for many typesof products. Werecommendthat you monitorany products thatmaybeinprolonged contactwithyourskin,andavoidcontactif you experience skin irritation.
Location services. Your mobile device can provide location information to applications, using sources including GPS (GPS, AGPS, Galileo, GLONASS and Beidou – depending on the device specification) and Wi-Fi. GPS systems use government-operated satellites that are subject to changes in national policy by the governments operating them that may affect the performance of location services technology on your mobile device. AGPS (Assisted Global Positioning System) uses your wireless service provider’s network to improve performance. Airtime, data fees, and/or additional charges may apply in accordance with your service plan.
Phonestransmitlocation-basedinformationwhenconnectedto a wireless network or when using other location technologies like GPS. If you use applications that require location-based information such as driving directions, your phone will providelocationinformation tothem.Theseapplicationsmaysharelocationinformationwith third parties, including your wireless service provider, applications providers, Motorola, Lenovo, and otherthirdparties providing services.
Emergency calls: When you make an emergency call, the cellular network may activate the AGPS technology in your phone to tell
6 en-US
the emergency responders your approximate location. AGPS has limitations and may not work in your area. Therefore: · Always tell the emergency responder your location to the best of
your ability; and · Remainonthe call for aslong asthe emergencyresponder
instructs you. Phone security. Motorola understands that a safe and secure mobile experience is important to everyone. Because some features of your phone might affect your security, please follow these recommendations to enhance protection of your phone: · Monitor access. Keep your phone with you and don’t leave it where
others might have unmonitored access. Use your phone’s security and lock features, where available. · Keep software up to date. If Motorola or a software application/ vendor releases a patch or software fix for your phone that updates the phone’s security is released, install it as soon as possible. · Secure personal information. Your phone can store personal informationinvariouslocations,includinga SIM card, memory card, andphonememory.Besuretoremoveorclearallpersonal information before you recycle, return, or give away your phone. You can also backup your personal data to transfer to a new phone. Userprivacy.MotorolaandLenovoarecommittedtoprotecting and appropriatelyusingpersonal dataanduserinformationunder our care. To better understand what data Motorola and Lenovo may collect and use, be sure to review the Motorola/Lenovo privacy policies linked within your phone (found at phone set-up and in Settings).Pleasealsobesureto takeadvantageoftheprivacyand security controls and features within your phone. Inaddition,pleasenotethatwhenyourMotorolaproductis turned on forthe first time(andis connectedtotheinternet), the international mobile station equipment identity (IMEI) number or serialnumber(SN) ofthis product together with the information about the country and city where this product is first activated will be registered with Motorola and/or Lenovo; this will be a one-time registration. Confirming the mobile phone/tablet’s activation will facilitate after-sales service to you by verifying the product’s authenticity. For the registration, the data transmitted is less than 1KB. Contact center. Japan: 0120-227-217. NTC requirements. This telecommunication equipment is in compliance with NTC requirements. Contact centers. Thailand 0018008526352 /+66 20269362 South Korea 0079885218264 Indonesia 0018038522246
7 en-US
Singapore 8008526007 Philippines 1800 1855 0288 Vietnam 120852302 Malaysia 1800817032 Hong Kong 2506-3888 Taiwan 00886 2 8758-6163 Australia 1300138823 New Zealand 0508 668676
Motorola authorized service centers:
M-CARE
Semarang
Jakarta
Jl. Jendral Sudirman
Itc Roxy Mas Lt. 4 No. 256, Semarang
18 Jl. Kyai hasyim Tel: 024-70148778
Ashari, Jakarta Pusat Monday-Saturday:
Tel: 0216319647 10.00-17.00
Monday – Saturday :
11.00-19.00
Sunday : 11-15.00
Bandung Balubur Town Square (Baltos) Lt. 1 K05 K06, Jl. Tamansari, Bandung Tel: 089614618594 Monday – Friday : 10.00-18.00 Saturday : 10.00-15.00
Ruko Mall Roxy Square No.A1, Jl.Kyai Tapa No.1, Jakarta Barat Tel: 021-56954393 Monday – Friday : 09.00-17.00 Saturday : 09.0015.00
Surabaya
Cirebon
Mastech Blok F11 Jl. Pasuketan No. 63,
(Maspion Square) Jl. Cirebon, Jawa Barat
A. Yani 78, Surabaya Tel:0231-209322
Tel: 031-8477889 Monday – Friday :
ext.1611
09.00-17.00
Monday-Saturday: Saturday : 09.00-
11.00-21.00
15.00
Ambassador Mall Lt. 2 Yogyakarta
Serang
Blok A No. 37, Jakarta Ramai Shopping
Jl SA tirtayasa no.8a
Selatan
Mall Lt.2 No.A26, Jl. Simpang Pocis,
Tel: 021-5762539 Ahmad Yani No. 73, Serang, Banten
Monday – Sunday : Yogyakarta
Tel: 0254-204882
11.00-20.00
Tel: 0274-557015 Monday – Sunday :
Monday – Friday : 10.00-20.00
10.00-19.00
Saturday : 10.00-
17.00
Sunday : 10.00-15.00
ITC Cempaka Mas Lt.6 No.H7-H8, Jl. Letjen Suprapto, Jakarta Pusat Tel: 021-21480901 Monday – Friday : 10.00-19.00 Saturday :10.00-17.00. Sunday : 10.00-15.00
Tegal
Bali
Ruko Citraland Blok B Jl. Ratna no. 65 D,
No.11, Jl. Sipelem Denpasar, Bali
Raya, Tegal
Tel: 021-54375250
Tel: 0283-340909 Monday – Friday :
Monday – Friday : 08.30-16.30
08.30-17.30
Saturday : 08.30-
Saturday : 08.30- 16.30 17.30
8 en-US
Batam
Jambi
Makassar
Komplek Wira Mustika Jl. Gajah Mada No.11 MTC Karebosi Lt.3
C-08, Nagoya, Batam – 12, Jambi (Samping Blok I No.3-5, Jl.
Tel: 077-8431101 Karaoke Charly) Jend.Ahmad Yani,
Monday – Friday : Tel: 0741-43789
Makassar
09.00-18.00
Ext.102
Tel: 0411-3635038
Saturday : 09.00- Monday – Friday : Monday – Friday :
18.00
09.00-17.00
10.00-19.00
Saturday : 09.00- Saturday: 10.00-17.00.
15.00
Sunday: 10.00-15.00
Medan Jl. Sutomo No.490, Medan Tel: 061-4568988 Monday – Friday : 09.00-17.00 Saturday : 09.0015.00
MITRACARE Jakarta Komplek Duta MerlinBlok C No.6-7, Jl. Gajah Mada 3-5, JakartaPusat 10130 Tel: 021-6347726 Monday – Saturday : 09.00-17.00
Bekasi Bekasi Cyber Park Lt.1 Blok A10 No.10B, Jalan KH.Noer Ali No.177, Bekasi Tel: 021-88955327 Monday – Saturday : 10.00-19.00
Bandung Istana Bandung Electronic Center Lt.3 Blok A No.06 Jl.Purnawarman No.13-15, Bandung, Jawa Barat 40117 Tel: 022-4201887 Monday – Sunday : 10.00-19.00
Pusat Grosir Cililitan Lantai 3, No.661, Jl. Mayjen Sutoyo No. 76 Cililitan, Jakarta Timur 13640 Tel: 021-80888540 Monday – Saturday: 10.00-19.00
Depok ITC Depok Lt.3 Cafe No.126, Jl.Margonda Raya Kav.56, Pancoran Mas, Depok, Jawa Barat 16431 Tel: 08787860022 / 02129502049 Monday – Saturday : 10.00-19.00
Medan
Surabaya
RukoPlazaMillenium Jl.Kusuma Bangsa
Medan, Jl.Kapten 92D, Tambaksari,
Muslim No.111 Helvetia, Surabaya, Jawa
Medan
Timur 60136
Tel: 061-8447598 Tel: 031-5347270
Monday – Saturday : Monday-Saturday:
10.00-19.00
08.30-17.30
Makassar Jl.AP Pettarani Ruko Massalle No.94, Makassar, Sulawesi Selatan 90233 Tel: 0411-457098 Monday – Saturday : 08.30-17.30
Pekanbaru Jl.Tuanku Tambusai No.124, Kota Pekanbaru, Riau Tel: 076138390 Monday – Saturday : 08.30-17.30
Palembang Jl.Letkol Malang
Iskandar, Kel.17 Ilir, Jl.Soekarno Hatta PTP II
Kec.Ilir Timur I,
No.1 Kav.2, Malang,
Palembang,
Jawa Timur
Sumatera Selatan Tel: 0341-402096
30125
Monday – Sunday :
Tel: 0711-355886 10.00-19.00
Monday – Saturday :
08.30-17.30
9 en-US
Lampung
Rantau Prapat
Jl.Diponegoro No.177, Jl.Gatot Subroto
Kel.Gotong Royong, No.5, Rantau Prapat,
Bandar Lampung Tel: Sumatera Utara
0721-262666
Tel: 0624-22588
Monday – Saturday : Monday – Friday
08.30-17.30
: 08.30-17.00,
Saturday : 08.30-
15.30
UNICOM
Bogor
Tangerang Supermall Karawaci, Jl.Boulevard Diponegoro No.105, Lt.LG #E2/ 25 (Area E Center), Lippo Karawaci, Tangerang 15811 Tel: 021-5470398
Bogor Trade Mall Lt.2 Blok A16 No.1B Jl.H.Juanda No.68, Bogor 16127 Tel: 0251-8401301 / 8401302 Monday – Sunday : 10.00-18.00
/ 082311061658
Monday – Sunday :
10.00-19.00, Public
Holiday : 10.00-18.00
Padang Sidempuan Jl.Sudirman X Merdeka No.41, Week II, Padangsidimpuan, Sumatera Barat Tel: 0634-24195 Monday – Friday : 08.30-17.00, Saturday : 08.30-15.30 Padang Jl.Dr.Sutomo No.48, Simpang Haru Kec. Padang Timur, Padang Tel: 0751-8951821 / 0823 87899712 Monday – Saturday : 10.00-18.00
Yogyakarta Plaza Ambarukmo Lt.LG BlokA12-14 Jl.Laksda Adi Sucipto, Yogyakarta 55281 Tel: 0274-4331334 Monday – Sunday : 10.00-20.00
Tasikmalaya Jl.Tentara Pelajar No.93 Empangsari Tawang, Tasikmalaya, Jawa Barat 46113 Tel: 026-5322750 Monday – Saturday : 09.00-17.00 Jember Jl.Sumatera No.88, Sumbersari, Jember, Jawa Timur Tel: 0331-4436252 / 081938363177 Monday – Saturday : 09.00-17.00
Semarang Jl.Sriwijaya No.173 A Kel.Candi Kec. Candisari, Semarang Tel: 024-8455087 Monday – Saturday : 09.00-17.00
Pekalongan Jl.KH.M.Mansyur No.70, Pekalongan, Jawa Tengah Tel: 0285-426328 Monday – Saturday : 09.00-17.00 Pati Jl.Setiabudi No.2A, Pati, Jawa Tengah 59115 Tel: 082234179826 Monday – Saturday : 09.00-17.00
Solo Jl.DR.Rajiman No.241 Jayengan, Serengan, Surakarta, Solo, Jawa tengah Tel: 0271-668677 / 0878-36055598 Monday – Saturday : 09.00-17.00 Kediri Ruko Garden Ville A12 Jl.Kilisuci, Kediri, Jawa Timur 64122 Tel: 0354-680681 Monday – Saturday : 09.00-17.00
Pontianak Jl.Nusa Indah Baru No.F5 – Pontianak Tel: 0561-768470 Monday – Saturday : 09.00-17.00
10 en-US
Balikpapan Ruko Bandar Blok D-09, Jl.Jend. Sudirman, Klandasan, Balikpapan, Kalimantan Timur 76112 Tel: 0542-739009 Monday-Saturday : 09.00-17.00 Manado Jl.Pierre Tendean No.18 Boulevard, Manado 95111 Tel: 0431-844561 Monday – Saturday : 10.00-18.00
Bali Jl.Teuku Umar 170A, Dauh puri kuah, Denpasar, Bali Tel: 0361-8422375 / 0361-78870184 / 0361-232163 Monday – Saturday : 09.00-17.00
Bogor Jambu Dua Bogor, BEC Ruko Warung Jambu Blok R1 No. 1 Tel: 0251-8340653 Monday – Sunday : 10.00-18.00
Samarinda Ruko Simpang DR.Sutomo No.03 Jl.S.Parman, Samarinda 75117 Tel: 0541-4120744 Monday – Saturday : 09.00-17.00
Banjarmasin Jl.Jendral A.Yani Km.1 No.39 B Banjarmasin, kalimantan Selatan 70233 Tel: 0511-3267889 Monday – Saturday : 10.00-18.00
Kendari
Palu
Ruko Senapati Land Jl.Basuki Rahmat
Blok A No.36
No.24C Kel.Tatura
Jl.Brigjen M.Yunus selatan Kec.Palu
(Bypass) Kel.Bende selatan Palu, Sulawesi
Kec.Kadia, Kendari, Tengah
Sulawesi Tenggara Tel: 082176774679
Tel: 081215921122 Monday – Saturday :
Monday-Saturday: 09.00-17.00
09.00-17.00
Lombok Jl.Catur Warga No.10A Cakranegara, Mataram, Nusa Tenggara Barat 83126 Tel: 08175769223 Monday – Saturday : 09.00-17.00
TAM Jakarta Mall Of Indonesia, Erafone Mega Store GF 1A, Jl.Raya Boulevard Barat 14240 6-1 A9, Kelapa Gading, Jakarta Utara Tel: 021-29364707 Monday – Sunday : 10.30-18.30
Surabaya Plaza Marina, Lt.3 Blok C2-C3 Surabaya Tel: 031-8470323 Monday – Sunday : 10.00-20.00
Semarang Jl. Badak Raya No.47 D, Kel. Pandeanlamper, Kec. Gayamsari, Semarang Tel: 024-76410154 Monday – Friday : 10.00-18.00, Saturday : 10.00-16.00
European conformance (CE). The following information is applicable to phones that carry a CE mark. Contact point: Regulatory Compliance, Motorola Mobility UK Ltd., Redwood, Crockford Lane, Chineham Business Park, Basingstoke, RG24 8WQ, UK. Hereby, Motorola Mobility LLC declares that the radio equipment with this declaration and bearing the CE mark
11 en-US
is in compliance with Directive 2014/53/EU. The full DoC can be found at www.motorola.com/red. United Kingdom conformance (UK).
Hereby, Motorola Mobility LLC declares that the radio
equipment with this declaration and bearing the UKCA
Mark is in
compliance with UK Radio Equipment Regulations 2017. The full text of the UK declaration of conformity is available at the following interent address:www.motorola.com/red. This phone, containing all Turkish characters, complies with the ETSI TS 123.038 V8.0.0 and ETSI TS 123.040 V8.1.0 technical specifications. It also complies with EEE regulations. Restrictions of use. This phone should only be used indoor within the EU/EEA/UK(NI)whenoperatinginthe ,5250to5350 MHz(Wi-Fi) frequency band. The 5250 to 5350 MHz frequency range is restricted to indoor use only in: AT, BE, BG,CH, CY, CZ, DE, DK, EE, EL, ES, FI, FR, HR, HU, IE, IS, IT, LI, LT, LU, LV, MT, NL, NO, PL, PT,RO, SE, SI, SK, TR, UK(NI). In accordance with the relevant statutory requirements in UK, the 5250 to 5350 MHzfrequency range is restricted to indoor use only in the United Kingdom.
Supported frequencies and power. This phone is capable of operation on the following frequencies, subject to location and network availability. Model: XT2331-2
Operating mode
Frequency range MHz / Band
Maximum nominal transmit power
dBm
Bluetooth
2400 2483.5
10
WLAN 2.4G
2400 2483.5
18.5
WLAN 5G band 1 5150-5250
18
WLAN 5G band 2 5250-5350
18
WLAN 5G band 3 5470-5725
18
12 en-US
WLAN 5G band 4 5725-5850
18
GPS/GLONASS/ 1559-1610
N/A
Galileo
GSM 850
824-850
33
GSM 900
880-915
33
GSM 1800
1710-1785
30
GSM 1900
1850-1910
30
WCDMA Band 1 19201980
24
WCDMA Band 2 1850-1910
24
WCDMA Band 5 824-849
24
WCDMA Band 8 880 – 915
24
LTE Band 1
1920 – 1980
23
LTE Band 2
1850-1910
23
LTE Band 3
1710 – 1785
23
LTE Band 5
824-849
23
LTE Band 7
2500 – 2570
23
LTE Band 8
880 – 915
23
LTE Band 20
832-862
23
LTE Band 38
2570-2620
23
LTE Band 40
2300-2400
23
LTE Band 41
2535~2655MHz
23
Operating mode NFC
FrequencyMHz 13.56
H-Field Strength(dBuA/m at 10m)
-17.07
13 en-US
FCCandICcompliance.This phone complies with part 15 of the FCC rules. Operationis subject tothefollowingtwo conditions: (1) this phone may not cause harmful interference, and (2)this phone mustacceptany
interferencereceived,includinginterferencethat might cause undesired operation. This phone complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this phone may not cause interference, and (2) this phone must accept any interference received, including interference that might cause undesired operation. Exposure to RF energy & phone operation. Your phone contains a transmitter andreceiver of RF energy. Itis designedto complywith regulatory requirements concerning human RF exposure. For optimal phone performance, andto stay withinthe RF exposure guidelines: · Holdyour phonenormallyatyourear whentalkingonit. · When using the phone next to your body (other than in your hand or
against your head), maintain a distance of 5 mmfrom your body to be consistent with how the phone is tested for
14 en-US
compliance with RF exposure requirements. · If you use your phone with a non-Motorola accessory case or
holder, make sure the accessory maintains the required separation distance and has no metallic parts. Note:Accordingtothe WorldHealth Organization,”manystudies have been carried out over the last twenty years to evaluate the risksthat phones present tohealth. Upto now,the negativeimpact onhealthof using phones has not been proven” (LeafletNo. 193).In accordancewithFrench regulations, weare obligedtoincludethe following recommendations regarding precautionary measures: you canlimityour exposuretoradiofrequencyenergya)byusingyour phoneinareaswithgoodnetwork coverage,orb)byusingahands- free kit to keep your phone away from your head and body. In this lattercase,pregnant womenare advisedto keeptheir phoneaway fromtheirabdomen.Itisalsorecommendedthat adolescentskeep their phones away from the lower part of their abdomen. Importercompany.Lenovo Technology B.V.Merkezi Hollanda Turkiye Istanbul ubesi. Palladium Tower Mrk. K.Bakkalköy Mh. Halk Cad. Kardelen Sokak No:2/1 Kat:3. Ofis No: 13 34746. Tel: +90 216 577 01 00 Atasehir Istanbul Türkiye. Servicelife.This product has an expected servicelife of 5(five) yearsas determined by the Turkish Ministry of Customs and Trade. Ukraine radio compliance. Hereby, the manufacturer, Motorola Mobility LLC, declares that this radio equipment complies with Technical Regulation of radio equipment. The full text of declaration of conformity is available at www.motorola.com/red. Unifiedproductcirculationmark.Compliance with therequirements of Technical Regulations: Smartphone meets the requirements of TR CU 020/2011 “electromagnetic compatibility of technical means.” TR EAEU 037/2016″OnRestrictionsoftheuseofhazardoussubstances inelectrical andradioelectronicequipment”.Charger(AC adapter) meets the requirements of TR CU 004/2011 “on safety of low-voltage equipment.” TR CU 020/2011 “electromagnetic compatibility of technical means.” TR EAEU 037/2016″On Restrictions of the use of hazardous substances in electrical and radio electronic equipment”. Mark of conformity: Russian compliance. Smartphone for personal and business use, designed for voice calls, sending text messages, data transfer, with support for various connection profiles (Wi-Fi, Bluetooth, GSM, CDMA, etc.) and applications. : , 222 . , 1800, , 60654, (Motorola Mobility LLC, 222 W. MerchandiseMartPlaza,Suite1800, Chicago,IL60654,USA) Made in China. Representative: LLC Lenovo EE/A, 143401, Moscow Region, Krasnogorsk, boulevard Stroiteley 4 bld 1, section A, 7 floor. Importer:The name ofImporter canbe foundonpackage label/
15 en-US
sticker*. Manufacturing date: see package label*, line Date (the date is indicated in a format year-month-date). * Accordingtothestandard GOST 2.601-2013″Unifiedsystemof design documentation. Operational manual», article 5.1, clause 5.1.2, sticker/label is considered as type ofoperation manual. Life cycle of the product: 2 years.
MOTOROLA MOBILITY LLC GLOBAL LIMITED WARRANTY MOBILE PHONES
MotorolaMobilityLLC,oritssubsidiaries,(“Motorola”)warrantsto the original consumer purchaser (“you”) that theMobilePhone or Moto Mod accompanying this warranty, and any in-box accessories which accompany it (the “Products”), will be free of substantial defects in material and workmanship for the period noted in the Addendum (see end of section), beginning from the date of original consumer purchase (“Warranty Period”) provided that the Products are used for normal consumer purpose. Thiswarranty only appliestothe first purchaser, and begins onthe original date of purchase by such first purchaser. This warranty does not apply to products that are resold to a second purchaser (e.g. either as used, refurbished, or otherwise). In the event of a dispute as to whether the phone has been resold, if the date the phone has been first activated precedes the date of purchase bythe second purchaser,suchphoneshallbedeemedto havebeenresold,andthis warranty shall not apply. Note for Moto Mods owners: This warranty covers only the Moto InstaShare Projector, Hasselblad True Zoom, Moto Power Pack, Moto Style Shell Wireless Charging, MotoTurboPower Pack, Moto 360 Camera,andMoto SmartSpeaker withAmazonAlexa,andPolaroid Insta-Share Printer, Moto Gamepad, Moto Stereo Speaker, Moto PowerPack & TV Digital, MotoStyleShell, and Moto 5G Moto Mods. Third-partyMotoModsarenot coveredbythiswarranty,butmaybe covered by a separate warranty that accompanies them. RepairsmadebyMotorolaoritsauthorizedagent underthisLimited Warranty(“WarrantyService”) are coveredforthe balance of the original WarrantyPeriod, orforthe periodnotedintheAddendum, whichever is longer. This Limited Warranty covers only a purchase of new Products from Motorola or an authorized reseller or authorized distributorofMotorola Productswhichareaccompaniedin-boxby this written Limited Warranty. This Limited Warrantyis personal to you and not transferable. No retailer or other third party is authorized to make any representations on behalf of Motorola or to modify this Limited Warranty. AdditionalwarrantycoverageforthoseProductsthatcontainthe ShatterShieldTM Display (not all products contain the ShatterShieldTM
16 en-US
display, see printed manual for details). The ShatterShieldTM display consists of theinternal display panel and embedded lens, which are warranted against shattering and crackingforfour (4) years from the original date of consumer purchase. Certain phones may include a protective lens, screen protectors, or other similar external layers, whicharenotcovered bythisadditional warranty. All other limitationsand exclusionscontainedinthisLimitedWarranty(see “What is not covered” section), including scratches and other cosmeticdamage, intentional damage orabuse, andnormal wear and tear, applyto the components of the ShatterShieldTM display. THISWARRANTYGIVESYOUSPECIFICLEGALRIGHTS,ANDYOU MAY HAVEOTHERRIGHTSTHATVARYBY STATE,PROVINCE OR COUNTRY. FORCONSUMERSWHOARECOVEREDBYCONSUMER PROTECTION LAWS OR REGULATIONS IN THEIR COUNTRY OF PURCHASEOR,IF DIFFERENT,THEIRCOUNTRYOFRESIDENCE, THEBENEFITS CONFERREDBYTHISLIMITEDWARRANTYAREIN ADDITIONTOALL RIGHTSANDREMEDIESCONVEYEDBYSUCH CONSUMER PROTECTIONLAWSANDREGULATIONS.FORAFULL UNDERSTANDING OFYOURRIGHTSYOUSHOULDCONSULTTHE LAWSOF YOUR COUNTRY, PROVINCE OR STATE. What will we do if you make a claim under this Limited Warranty? If you make a valid claim under this Limited Warranty, Motorola, or its AuthorizedServiceProvider will, attheir discretion, either(1) repair the Product using new, used, orreconditioned replacement parts; or(2)replacetheProductwithanewor`likenew’reconditioned Product thatisthe same orsimilartothe warranted Product; or (3) refund the purchase price. Repaired or replaced products will be returned to you in their original factory configuration, plus any applicablesoftware updates, whichmay affect use and/or compatibilitywiththirdpartyapplications(forwhichMotorolashall have no liability). Any refunded or replaced Product shall become the property of Motorola. To obtain service under this Limited Warranty, theclaimshouldbe madeinthecountrywheretheProductwas intendedforsale;otherwise repairservicesarelimitedtotheoptions available in the country where the service is requested. What is not covered? This Limited Warranty does not cover the following unless they occurred because of a defect in materials or workmanship: (a) Normal wear and tear due to the normal aging of the Product, including parts that are expected to deteriorate over time, such as batteries, lens liners, or protective coatings. (b) Cosmetic damage, including scratches, dents, and cracks to the Products. (c) Damagecausedby the useofnon-Motorolabrandedor
17 en-US
approved products, accessories or software. (d) DamagecausedbeyondthereasonablecontrolofMotorola, includingdamagecausedby(i)accident,abuse,misuse;(ii) operating a Product outside its permitted or intended uses as defined in the Products’ User Manual, Quick Start Guide, Online Tutorials, and other documentation provided to you, including useoftheProductsfor commercialpurposes;(iii)impropercare andhandling(e.g.subjecting theProducttotemperaturesabove the temperature for which the Product is approved), abuse or neglect (e.g. broken or bent connectors, ports, or SIM/SD card slots);impactdamage(e.g.dropping theProduct);(iv)contact withliquids,water,rain,extremehumidity, unusuallyheavy perspiration, vapor or other moisture; sand, food, dirt or other similarsubstances(exceptforProductssoldasresistantto such substances),butthenonlytotheextentthedamagewasnot causedbyincorrectlysecuringthephone’sprotectiveelements (e.g. failingtoproperlycloseaseal),orsuchprotectiveelements aredamaged ormissing(e.g.acrackedbackcover),orsubjecting aProductto conditionsbeyonditsstatedspecificationsorlimits (e.g.IPx7,30 minutesin1 meteroffreshwater);or (v)flood,fire, earthquake,tornado or other acts of God not within Motorola’s reasonable control. (e) Unauthorized service. Defects or damage resulting from someone other than Motorola or a Motorola authorized service center servicing, testing, adjusting, installing, maintaining, altering, or tampering with the Products. (f) Productsthat have been modified inany manner without the written permissionofMotorola,includingProducts(i)withserial numbers or other manufacturer codes that have been removed, alteredor obliterated;(ii)withmismatchedor duplicatedserial numbers;(iii)with broken seals or other evidence of tampering; or (iv)whichhavebeenmodifiedtoalterfunctionalityorcapability, or show evidence of attempts to modify them. · WARNING AGAINST UNLOCKING THE BOOTLOADER OR
ALTERING A PRODUCT’S OPERATING SYSTEM SOFTWARE: ALTERING A PRODUCT’S OPERATING SYSTEM, WHICH INCLUDES UNLOCKING THE BOOTLOADER, ROOTING A PHONE OR RUNNING ANY OPERATING SOFTWARE OTHER THAN THE APPROVED VERSIONS ISSUED BY MOTOROLA AND ITS PARTNERS FOR YOUR SPECIFIC PHONE MAY PERMANENTLY DAMAGEYOURPRODUCT,CAUSEITTOBE UNSAFEAND/OR MALFUNCTIONANDANYDAMAGETHATIS CAUSEDTHEREFROM WILL,UNLESSOTHERWISESTATEDBY MOTOROLA,NOTBE COVERED BY THIS LIMITED WARRANTY. · IMPORTANT: IT IS ILLEGAL TO USE THIS PRODUCT IF IT CEASES TO COMPLY WITH THE GOVERNMENT AUTHORIZATIONS THAT APPROVED ITS RELEASE. THEREFORE, YOU MUST NOT MAKE CHANGES TO THE PRODUCT AFFECTING ITS EMISSION, MODULATION,
18 en-US
TRANSMISSION CHARACTERISTICS, INCLUDING POWER LEVELS, OPERATING FREQUENCIES AND BANDWIDTHS, SAR LEVELS, DUTY-CYCLE, TRANSMISSION MODES AND THE INTENDED METHOD OF USE OF THE PRODUCT. (g) Defects,damages,orthefailureoftheProductduetoanythird party communicationserviceor network yousubscribetoor use with the Product. (h) Software, either embedded in, downloaded to, or accompanied with the Products. · TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, ALL WARRANTIESAGAINSTHIDDENOR LATENT DEFECTS, AND MOTOROLA DOES NOT WARRANT THAT THE OPERATION OF ANY PRODUCTS OR SOFTWARE COVERED UNDER THIS LIMITED WARRANTY WILL MEET YOUR REQUIREMENTS, WORK IN COMBINATION WITH ANY HARDWARE OR SOFTWARE APPLICATIONS OR THIRD PARTY SERVICES, BE UNINTERRUPTED, ERROR-FREE, OR WITHOUT RISK TO,OR LOSS OF,ANY INFORMATION, DATA, SOFTWAREORAPPLICATIONSCONTAINEDTHEREIN,OR THAT DEFECTS IN THE PRODUCTS OR SOFTWARE WILL BE CORRECTED. WHERE SUCH STATUTORY OR IMPLIED WARRANTIES CANNOT LAWFULLY BE DISCLAIMED, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITEDINDURATIONTOTHEDURATIONOFTHE EXPRESS LIMITED WARRANTY CONTAINED HEREIN AND THE REMEDIES OF REPAIR, REPLACEMENT, OR REFUND AS DETERMINEDBYMOTOROLAINITSSOLEDISCRETIONSHALL BE THE EXCLUSIVE REMEDY OF THE CONSUMER. NO ORAL OR WRITTEN REPRESENTATIONS MADE BY MOTOROLA OR ANY SELLER, RESELLER OR DISTRIBUTOR OF THE PRODUCTS, INCLUDING EMPLOYEES AND AGENTS THEREOF, SHALL CREATE ANY ADDITIONAL WARRANTY OBLIGATIONS, INCREASE THE SCOPE, OR OTHERWISE MODIFY IN ANY MANNER THE TERMS OF THIS LIMITED WARRANTY. · TOTHEEXTENTPERMITTEDBYAPPLICABLELAW, MOTOROLA SPECIFICALLY DISCLAIMS ANY AND ALL LIABILITY, WHETHER IN CONTRACT, TORT OR UNDER OTHER LEGAL THEORY (INCLUDING NEGLIGENCE), FOR DAMAGESINEXCESSOFTHEPURCHASEPRICEOF THE PRODUCTS,ORFORANYINDIRECT,INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS; LOSS OF BUSINESS; BUSINESSINTERRUPTION;LOSSOFOPPORTUNITY;LOSS OF GOODWILL;LOSSOFREPUTATION;LOSSOF,DAMAGE TO, OR CORRUPTION OF INFORMATION, DATA, SOFTWARE
19 en-US
OR APPLICATIONS (INCLUDING ANY COSTS ASSOCIATED WITH RECOVERING, PROGRAMMING, OR REPRODUCING ANY INFORMATION, DATA, SOFTWARE OR APPLICATIONS STORED ONOR USEDWITHMOTOROLAPRODUCTS,ORANYFAILURE TO MAINTAINTHECONFIDENTIALITYOFANYINFORMATION OR DATA STORED ON THE PRODUCTS); OR OTHER FINANCIALLOSS ARISING OUT OF OR IN CONNECTION WITHTHEABILITYOR INABILITYTO USETHE PRODUCTS OR SERVICESPROVIDEDUNDERTHISLIMITEDWARRANTY. BY MAKING A CLAIM UNDER THIS LIMITED WARRANTY YOU ACKNOWLEDGE THAT YOU UNDERSTAND THE ABOVE DISCLAIMERS OF LIABILITY. · SOME STATES OR JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR THE EXCLUSION OR LIMITATION ON THE LENGTH OF AN IMPLIED WARRANTY, OR THELIMITATIONOREXCLUSIONOFDAMAGESFOR PERSONAL INJURIESCAUSEDBYNEGLIGENCE,SOTHE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.THIS WARRANTYGIVESYOUSPECIFICLEGALRIGHTS, ANDYOUMAY ALSOHAVEOTHERRIGHTSTHATVARYFROM STATE OR JURISDICTION. My Product needs service, what should I do? Locate your valid proof of purchase, showing the date of purchase, you will need it to obtain warranty coverage. 1. BeforeattemptingtodiagnoseorrepairanyProduct,please backupall software,applications, andotherdata,including contacts,photos, music, games,whichwillbeerasedduring the repair process and cannot be reinstalled by Motorola and Motorola shall have no liability therefore. 2. Review the online Motorola customer support website at www.motorola.com for troubleshooting information. 3. IftheProductisstillnotfunctioningproperlyafter you have followed troubleshooting instructions suggested on this website, please contact Motorola using the contact details provided on the customer support page of www.motorola.com. 4. If your Product is covered by this Limited Warranty, you may be required to download, or otherwise obtain and accept software updates. You are responsible for any third party data costs incurred when obtaining the downloads. Before we can provide any further support under this Limited Warranty you must first comply with the warranty processes outlined above, and any repair instructions provided by Motorola. 5. Ifthesoftwareupdatedoesnotfixtheproblem,youwill receive instructionsonhowand whereto shipthe Productfor evaluation.You mustsupply:(i)proofofpurchase;(ii)awritten descriptionofthe problem; (iii) the name of your mobile
20 en-US
networkserviceprovider,ifapplicable;and(iv)yourhomeand email addressandtelephonenumber.Motorolareservesthe rightto charge youfor thecostofshipping theProduct to and from the authorized service center. 6. IftheProductisnotcoveredbythisLimitedWarranty(and you do not have any other statutory rightsinyour place of residence), Motorola will inform you of the availability, price, and other conditions applicable to such out-of-warranty repair of the Product. Addendum: Warranty periods by country
Country/Region
Warranty Period (Months) Phone & Moto Mod/Charger/ Earphone/Non-Removable Battery/Removable Battery
Guarantee policy (Mexico only)
This Guarantee Policy represents the only guarantee that applies to personal communication Products and Accessories of the Motorola Trademark that are purchased in Mexico. Items covered by this Guarantee It protects the manufacturing defects and hidden defects of the “Products” and “Accessories” (such as batteries, antennas, chargers, wired headphones and wireless phones) of the Motorolatrademark, describedin the spacethatfor suchpurposeisestablishedon the back of this Guarantee Policy, which covers all of the parts, components, accessories and labor of Motorola Products, as well as the transportation costs that derive from fulfilling this policy, within its service network.
The Motorola “Products” that this guarantee protects may be: (a) cellular phones, (b) smart phones (pocket computer and cellular phone), (c) beepers, (d) two-way radios, (e) wireless phones. Motorola, free of chargefor you, shall have the optionto repair or replace the “Products”, “Accessories” and components that present problems and are covered by the Guarantee. Motorola Comercial, S.A.deC.V.shalluseused, equallyfunctioning,refurbished,repaired or secondhandpartsorsparepartstorepairthe”Product.”Software updates shall not be provided. Duration of the Guarantee The duration ofthe guarantee shall be one year starting from the purchase date of the new “Product”or “Accessory” at an authorized
21 en-US
establishment. Procedure for exercising the Guarantee Todemand thefulfillment ofthis guarantee, the address wherethe “Product” or “Accessory” was purchased must be sent to the address of the Person Responsiblefor the”Products” and “Accessories”in Mexico: Motorola Comercial S.A. de C.V. PaseodelosTamarindos No.100,Piso 1,Oficina 101 Col. Bosques de las Lomas Cuajimalpa de Morelos México, Ciudad de México, C.P. 05120 Número telefónico: 01 800 021 0000 ortothe address ofthe authorized service center(which you can consult freeof chargeby calling 01800 021 0000) andpresenting the “Product” or “Accessory” with its parts and components. Toexercisethisguarantee,youmustpresentthe”Product” or “Accessory” and this Guarantee Policy duly sealed by the establishment where it was purchased. In the event that this policy was not established on the date in which the “Product” or “Accessory” was purchased, you must present the receipt from this purchase. Limitations or exceptions of this Guarantee The guarantee shall not be valid: · Whenthe”Product” or”Accessory”has beenusedinconditions
different than normalconditions. · When the “Product” or “Accessory” has not been operated in
accordance with the accompanying usage instructions. · Whenthe”Product”or”Accessory”hasbeenchangedor
repaired by people who are not authorized by the national manufacturer, importer or respective responsible retailer. Motorolashall notifytheconsumeriftheservicerequestiscovered bythis guaranteepolicy;intheeventthatitisnotcovered,Motorola shallinform the consumeroftheavailability,pricesand other conditions that apply to repairing the “Product”. Motorola shall only replace the “Product” or “Accessory”, upon turning in the “Product” or “Accessory” purchased. For more information about the “Product” that needs repairs that are not covered by this guarantee, please call 01 800 021 0000. Product model: Product purchase date Seal of authorized distributor or establishment where Product was purchased: Note: In other countries, consult the local
22 en-US
guarantee laws and regulations and your local Motorola office. Comisión de Regulación de Comunicaciones (CRC). To find the CRC approval letter for the phone, visit http://www.siust.gov.co/siic/publico/terminal-homologada. Thisphoneworkswith4G LTEtechnology andisenabledtooperate on the band 4 – AWS and band 7 – 2,600 MH, for more information visit www.motorola.com/support. Hearing Aid Compatibility (HAC). Go to www.motorola.com/hacphones or see `Hearing aids’ in the user guide to learn more. Compatibleenergyefficientpowersupplies. Motorola products are designed to work with a range of compatible power supplies. You canfinda list ontheproduct-specificEU DeclarationofConformity (DoC) at www.motorola.com/RED. To find energy efficiency information for your power supply, go to www.motorola.com/eu-erp. Service & Repairs. If you have questions or need assistance, we’re hereto help.Gotowww.motorola.com/support, whereyoucan select from a number of customer care options. Copyright & Trademarks. MOTOROLA, the stylized M logo, MOTO, and the MOTOfamilyofmarksaretrademarksorregistered trademarks of Motorola Trademark Holdings, LLC. All other product orservicenamesare the property of their respective owners. © 2020 Motorola Mobility LLC. All rights reserved. Motorola Mobility LLC 222 W. Merchandise Mart Plaza Chicago, IL 60654 www.motorola.com
Toviewthe SARand/orPDvaluesforyourphone,visit www.motorola.com/sar. This product meets the applicable national or international RF exposure guidance (SAR guideline) whenusednormallyagainstyour head or,when wornorcarried, at a distanceof 5mmfromthebody. TomeetRFexposureguidelines during body-worn operation,thedevice should be positioned at least this distance away from the body. The SAR guideline includes a considerable safety margin designed to assurethe safety of all persons, regardless of age and health. To view additional information, visit www.motorola.com/rfhealth.
23 en-US
Warranty Card Product name ………………………….. Serial number / IMEI …………………………. Lenovo(MotorolaMobilityLLC) guaranteesthateverypurchased Lenovo hardware product is free from material and quality defects in caseofnormal useofthe productduringthe warrantyperiod. Thewarrantyperiodforthepurchased product is24monthsfrom the original dateofpurchasestatedonthereceiptorinvoice,unless otherwise specified by Lenovo. The above mentioned warranty periodalso applies to the accessories included in the product. The warranty rights will be exercised upon presentation of ………………………… and confirmation that the entries in the warranty card are in conformity with the actual state of affairs. Depending onthetype offault andthe levelof support selected, the customer will be informed about further service procedures. If theproduct needs to be delivered to the maintenance service, the product shouldbedeliveredinacompanypackagingorinarigidbox with intactflaps, securedinside witha suitablecushioning material. Each item should be wrapped separately. Anyproductdefectsdiscoveredduringthewarrantyperiodwillbe repaired orreplacedfreeofcharge.Thetimeduringwhichdefective productsremain inrepairisnotincludedinthewarrantyperiod.The maximum permitted repair time is 14 calendar days fromthe date theequipmentissubmittedto repair.Themethodofdefectrepairis determined by the guarantor. Duringthewarrantyperiod,theguarantorwillreplacetheproduct withan analogous oneor another model,freefrom defects, withnoworse technical parametersif: · the reported defect is not removable, or · the warranty service cannot be performed within the
aforementioned period. The Warranty Card should be filled in completely and legibly, signed by the seller and the buyer, and should not contain any deletions, corrections, etc. The warranty does not cover mechanical damage, defects caused by improper use or use oftheproductinconsistentwiththe operating manual as well as defectscaused by random events. Mechanically damaged parts of the device lose their warranty. The warranty does not cover the restoration of the customer’s data or software. Themaintenanceservicemayrefusewarrantyrepairintheevent of an inconsistency of product serial numbers with serial numbers containedin theWarrantyCard,illegiblerecords, change orlack of product serial number, detecting unauthorized repairs, breach of warranty seals of the product or its components, or use of the
product contrary to its intended purpose. Thiswarranty with respect to consumer goods does not exclude, limit or
24 en-US
suspend the purchaser’s rights under the warranty provisions for defects in the sold item. Inthe case ofreporting a defect not covered bythe warranty,the authorized Lenovo service may charge the Claimant with the costs of diagnostics and logistics. Thiswarrantyisthe solewarrantyoftheCustomerinPoland.The guarantor of the device is: Lenovo (Motorola Mobility LLC) Branch in Poland, ul. Gottlieba Daimlera 1, 02-460 Warsaw. Hotline: +48 223 07 360
Date of Acceptance for Service
Date of receipt Type of fault
Stamp of the service facility
Remarks:
Date of sale ……………………………. Stamp and signature of seller Authorized Lenovo service: Regenersis (Warsaw) Limited, Janki, ul. Falencka 1B, 05-090 Raszyn Hotline: +48 22 703 41 00 Open: MondayFriday 8:3018:00 www.ctdipolska.pl
25 en-US
26 en-US
27 en-US
References
Anatel — Agência Nacional de Telecomunicações
一般社団法人 電池工業会 | 一般社団法人 電池工業会
motorola | Smartphones, Accessories & Smart Home Devices
Motorola legal
EU ErP Directive 2009/125/EC External PSU – Implementing Measure| Motorola Support ROE
hearing aid compatibility in the US
Corporate Responsibility - Responsibility Recycling
Declarations of Conformity| Motorola Support UK
Cosumer Health & Cell Phone Safety | motorola
SAR Information | Motorola Support US
Home | Motorola Support US
Terminales Homologadas


















