Contents hide

3.1 Front Trim Removal / Replacement

3.1.1 Removal

3.1.2 Replacement

3.2 Glass Removal / Replacement

3.2.1 Removal

3.2.2 Replacement

3.3 Stone, Media, Log Installation

3.3.1 Documents / Resources

3.3.1.1 References

SF-OD43 Forum Fireplace

Product Information

The product is a model SF-OD43 or SF-OD55, as mentioned in the
service manual. It is an appliance that includes various components
such as glass media, spotlight LED, LED boards (fuel bed and
flame), receiver board, flame screen, rotisserie, rotisserie motor,
control board, power supply, power cord, and interior side
panel.

Product Usage Instructions

Front Trim Removal / Replacement

Removal

Remove the Phillips screws from the inside top of the front
(refer to Figure 1).
Pull the friction fit front away from the appliance.

Replacement

Push the new front into place and secure it with screws.
Note: Two adults are recommended for the removal or
installation of the glass front. Use caution when handling glass to
avoid personal injury or property damage.

Glass Removal / Replacement

Removal

Complete the front trim removal steps as mentioned above.
Remove the Phillips screws from the glass retaining bracket
located at the top of the glass (refer to Figure 2). Be careful not
to tip the glass out from the top.
Remove the glass by tipping it out from the top and taking it
out of the glass channel. Use the small suction cup included with
the appliance to gently pull the glass forward. Do not rely on the
suction cup to lift the glass.
Lift the glass out of the glass channel.

Replacement

Place the new glass into the lower channel and tip the top of
the glass in place.
Install the glass retainer with screws.
Install the front.

Stone, Media, Log Installation

Complete the front trim and glass removal steps as mentioned
above.
Arrange the stone, media, or log along the inset window ledge
at the front of the appliance, ensuring that no media gets into the
glass channel (refer to Figure 3).

View Fullscreen

SERVICE MANUAL
Model: SF-OD43, SF-OD55
– Instructions –

1. Introduction
NOTICE! DO NOT discard any hardware while servicing. Some hardware must be reused.
This manual will assist a qualified service technician in the replacement of parts. Contact your dealer to arrange a service call by a qualified service technician.
Replacement parts include:
GLASS MEDIA SPOTLIGHT LED LED BOARDS (FUEL BED AND FLAME) RECEIVER BOARD FLAME SCREEN ROTISSERIE ROTISSERIE MOTOR CONTROL BOARD POWER SUPPLY POWER CORD INTERIOR SIDE PANEL
2. Replacement Part – Appliance Diagram

Table of Contents
1. Introduction/Table of Contents …………………………….1 2. Replacement Part – Appliance Diagram…………………1 3. Replacement Instructions
3.1 Front Trim Removal / Replacement…………………….. 2 3.2 Glass Removal / Replacement……………………………. 2 3.3 Stone, Media, Log Installation…………………………….. 3 3.4 Spotlight Accent LED Replacement……………………… 3 3.5 Interior Side Panel Removal / Replacement………….. 3 3.6 Fuel Bed LED Light Replacement……………………….. 4 3.7 Flame Glass Removal / Replacement………………….. 4 3.8 Receiver Board Replacement……………………………… 4 3.9 Control Board Replacement…………………………………5 3.10 Power Supply Replacement……………………………….. 5 3.11 Flame Screen Removal / Replacement……………….. 5 3.12 Rotisserie Removal / Replacement…………………….. 6 3.13 Rotisserie Motor Installation………………………………. 6 3.14 Flame LED Light Board Installation…………………….. 7 3.15 Power Cord Installation…………………………………….. 7 4. Troubleshooting Guide………………………………………. 8
NOTICE! DO NOT discard any hardware while servicing. Some hardware must be reused.

VIEWING GLASS
GLASS RETAINING BRACKET

FLAME SCREEN GLASS

BEHIND FLAME SCREEN: – CONTROL BOARD ASSEMBLY – REMOTE RECEIVER – ROTISSERIE – ROTISSERIE MOTOR – FLAME LED

POWER CORD

INTERIOR SIDE PANEL (2)

FRONT TRIM

BEHIND Fuel bed COVER – Fuel bed LEDs

SimpliFire · SF-OD43, SF-OD55 Service Manual · 2047-960 · 12/22

3. Replacement Instructions

WARNING: If the information in these instructions is not followed exactly it may result in personal injury and/or property damage.
CAUTION! Risk of Cuts, Abrasions or Flying Debris. Wear protective gloves and safety glasses during installation and service. Sheet metal edges are sharp.
Tools and Supplies Needed
Before beginning the installation be sure that the following tools and building supplies are available.
Gloves Safety glasses #2 Phillips screwdriver Needle-nose pliers 3/32 slotted head screwdriver/or equivalent
WARNING! Risk of Shock! Always disconnect power before disassembly or servicing.
3.1 Front Trim Removal / Replacement:
Removal
1. Remove Phillips screws from the inside top of the front. See Figure 1.
2. Pull friction fit front away from appliance.
Replacement 3. Push new front into place and secure with screws.

CAUTION! Two adults are recommended for the removal or installation of glass front. Use caution when handling glass. Failure to do so could result in personal injury or property damage.
3.2 Glass Removal / Replacement
Removal
1. Complete Front trim removal steps from 3.1. 2. Remove Phillips screws from glass retaining bracket,
by the top of glass. Be careful that glass does not tip out from the top. See Figure 2. 3. Remove glass by tipping it out from the top and removing it from the glass channel. Use the small suction cup included with the appliance to gently pull glass forward. Do not rely on the suction cup to lift the glass. 4. Lift glass out of glass channel.
Replacement
5. Place new glass into lower channel and tip the top of glass in place.
6. Install glass retainer with screws. 7. Install front.
REMOVE PHILLIP SCREWS ATTACHING GLASS RETAINING BRACKET

REMOVE 2 PHILLIPS SCREWS FOR FRONT REMOVAL

Figure 2 Glass Removal

Figure 1 Front Removal

SimpliFire · SF-OD43, SF-OD55 Service Manual · 2047-960 · 12/22

3.3 Stone, Media, Log Installation
1. Complete front trim and glass removal steps through 3.2.
2. Arrange the stone/media/log along the inset window ledge at the front of the appliance, making sure not to get media into the glass channel. See Figure 3.

Figure 3 Media Placement

Figure 5 Spotlight Accent LED Removal
3.5 Interior Side Panel Removal / Replacement
Removal
1. Complete front trim and glass removal steps through 3.2.
2. Remove the left and right interior side panels by removing the two (2) screws attaching them to the appliance ceiling. Use the small tab located on the top of each panel to pull the top downward and away from the appliance sidewall. The panel’s bottom tab will lift out of the appliance. Repeat for both sides. See Figure 6.

Figure 4 Log Placement Example
Note: Extra media is provided and may be distributed based on consumer preference. Not all media needs to be used. 3. Replace glass and front.
3.4 Spotlight Accent LED Replacement
1. Complete the removal steps through 3.2. 2. On the inside top of the appliance, remove the phil-
lips screws securing the Spotlight bar to the applince. See Figure 5. 3. Unplug spotlight bar, and discard. 4. Plug in new Spotlight bar and secure with phillips screws. 5. Replace Glass. 6. Replace Front Trim.

REMOVE 2 PHILLIP SCREWS

PULL TAB AWAY FROM APPLIANCE SIDEWALL

Figure 6 Side Panel Removal
Replacement 3. Replace side panels by reversing the removal pro-
cess. 4. Re-install glass and front trim.

SimpliFire · SF-OD43, SF-OD55 Service Manual · 2047-960 · 12/22

3.6 Fuel Bed LED Light Replacement
1. Complete the removal steps through 3.5.
2. Remove the media from the fuel bed.
3. Remove screw attaching fuel bed plastic cover to appliance. See Figure 7.
4. Note position of LED strips before removing.
5. Unplug LED’s and remove screw from the LED retaining brackets. Remove brackets and retain for later. Remove and dispose LED’s. See Figures 8 & 9.
6. Replace LED’s into fuel bed compartment, making sure the plug ends are on the right side. Plug in.
7. Secure LED’s into place with retaining brackets and screws.
8. Replace fuel bed plastic and attach with screws.
9. Install the right and left side panels.
10. Replace media onto fuel bed, making sure to keep media clear of the glass channel.
11. Replace glass and front.

3.7 Flame Glass Removal / Replacement
Removal 1. Complete all removal steps through 3.5. 2. Remove inner glass by removing the L bracket at-
tached by screws holding the top side of the glass. Pull top of glass forward. Lift glass up and out of the glass channel. See Figure 10.
Replacement 3. Re-install or replace the flame glass by reversing the
removal process.
TILT FLAME GLASS FORWARD AND LIFT UP TO REMOVE
L-BRACKET REMOVED

Figure 7 Fuel Bed cover Removal

Figure 10 Glass Removal
3.8 Receiver Board Replacement
1. Complete all removal steps through 3.7. 2. Unplug the cable, remove the Receiver Board.
Install replacement board by pushing it onto the barbed pins and re-connecting the cable. 3. Reverse the removal steps to re-assemble the appliance.

Figure 8 LED Plugs

Figure 11 Receiver Board Removal

Figure 9 LED Retainer Bracket Removal

SimpliFire · SF-OD43, SF-OD55 Service Manual · 2047-960 · 12/22

3.9 Control Board Replacement
1. Complete all removal steps through 3.7.
2. Remove Phillips screws securing the control board enclosure to appliance. See Figure 12.
3. Tag and label the wire harnesses to ensure that wires will be reconnected correctly. Unplug wires and remove control board.
4. Install new control board enclosure and re-connect the wire connectors then reverse the removal steps to re-assemble the appliance.

3.11 Flame Screen Removal / Replacement Removal
1. Complete the removal steps through 3.7. 2. Remove Phillips screws from right and left flame
screen side panels. See Figure 14. 3. Remove Phillips screws from metal flame screen and
remove from the appliance. See Figure 15.
Replacement
4. Install new metal flame screen. 5. Install metal flame screen side panels. 6. Reverse the removal steps to re-assemble the appli-
ance.

Figure 12 Control Board Removal
3.10 Power Supply Replacement
1. Complete all removal steps through 3.7. 2. Remove Phillips screws securing the power supply
to appliance. See Figure 13. 3. Tag and label the wire harnesses to ensure that
wires will be reconnected correctly. Unplug wires and remove power supply. 4. Install new power supply and reverse the removal steps to re-assemble the appliance

Figure 14 Side Panel Removal

Figure 15 Flame Screen Removal

Figure 13 Power Supply Removal

SimpliFire · SF-OD43, SF-OD55 Service Manual · 2047-960 · 12/22

3.12 Rotisserie Removal / Replacement
Removal 1. Complete the removal steps through 3.9.
2. Remove Phillips screws from rotisserie bushings that attach to rotisserie bracket. See Figure 16.
3. Pull the Rotisserie to the left to disengage it from the rubber shaft on the motor, then remove the Rotisserie assembly.
Replacement
4. Install replacement part by reversing the removal process.
5. Reverse the removal steps to re-assemble the appliance.

3.13 Rotisserie Motor Installation 1. Complete the removal steps through 3.10. 2. Remove rubber coupling from rotisserie motor and re-
move Phillips screws securing the rotisserie motor to the bracket. See Figure 17. 3. Unplug motor and remove. 4. To Install replacement motor, reverse the removal process . 5. Reverse the removal steps to re-assemble the appliance.
RUBBER COUPLIING

Figure 16 Rotisserie Removal

Figure 17 Rubber Coupling and Motor Removal

SimpliFire · SF-OD43, SF-OD55 Service Manual · 2047-960 · 12/22

3.14 Flame LED Light Board Installation
1. Complete the removal steps through 3.10.
2. Remove the Phillips screws that attach the light shield and remove. See Figure 18.
3. Put pressure on the rear of the white LED clip to release the LED and remove. Repeat on all strips. See Figure 198.
4. Unplug LED lights on right side and discard.
5. Plug in new LED light boards. Place LED boards into the front of the LED clips and snap into place.
6. Reverse removal steps to re-assemble the appliance.

3.15 Power Cord Installation
The appliance power cord has a three pin NEMA-5-15P plug. The power cord should not be used unless a grounded receptacle is available.
1. Remove the terminal block housing on the right top end of the appliance, by removing two phillips screws. On the underside of the terminal block housing remove the two remaining phillips screws attaching the cover plate to the housing. See Figure 20.
2. Loosen the cord grip on the power cord side of the housing.
3. Use a 3/32 slotted screwdriver or equivalent or depress the spring loaded terminals to remove the power cord.
4. Remove cord and Discard.
5. Reverse process to install new cord.
6. Replace plate onto to housing block.
7. Secure housing block to appliance.
8. Tighten cord grip on housing block.
PHILLIPS SCREWS

Figure 18 Light Shield Removal

COVER PLATE SCREWS

Figure 19 LED Board Removal

CORD GRIP

TERMINAL BLOCK

Figure 20 Power Cord

SimpliFire · SF-OD43, SF-OD55 Service Manual · 2047-960 · 12/22

4. Troubleshooting Guide

Symptom Circuit breaker trips or fuse blows when appliance is turned on Lights in room dim while the appliance is on
Appliance will not come on when using the manual controls on the appliance
Remote control does not work
Flame does not move at all Flame shudder
Fuel bed does not light up
Appliance turns on by itself
Grinding or rubbing noise

Possible Cause

Corrective Action

Exceeding current rating of the circuit breaker or fuse, perhaps from operating other appliances on the same circuit as the appliance

Install appliance onto a dedicated 15 amp circuit.

Appliance is drawing close to circuit current rating

Install appliance onto a dedicated 15 amp circuit.

Appliance is not plugged into an electrical outlet

Ensure plug is connected to a working outlet.

Hard-wire connections not correct (if applicable)

Review wiring instructions to ensure correct connection.

No incoming power from the electrical outlet or electrical box

Check fuse/breaker panel.

Defect in control board (PCB)

Replace the control board (PCB).

Low/dead batteries

Replace batteries in the remote.

Remote receiver is blocked, or remote Ensure receiver is not blocked. Move closer to the is not pointed directly at the receiver. appliance.

Appliance power switch is in the off “O” position (if equipped)

Turn the power switch on, to the “I” position (if equipped).

Remote control malfunction

Replace remote control

Control board (PCB) malfunction

Replace control board (PCB).

Flame rotisserie motor is stalled or malfunctioning

Cycle appliance on or off. If problem persists inspect rotisserie and motor for blockage or interference. If no interference, replace the control board (PCB).

Flame rotisserie contacting other internal components when spinning

Ensure rod is straight and mounted properly and is spinning freely without spindles hitting other components.

Defective flame rotisserie motor

Replace flame rotisserie motor.

Fuel bed is turned off

Refer to operation section of the user manual.

Loose wiring

Check wiring to fuel bed LEDs.

Defective control board (PCB)

Replace control board (PCB).

Defective LED lights

Replace fuel bed LED lights.