TROY-BILT TB4214C XP 14 Inch 42cc 2-Cycle Lightweight Gas Chainsaw with Adjustable Automatic Chain Oiler and Heavy-Duty Carry Case
TROUBLESHOOTING
| PROBLEM | SOLUTION |
| The fuel tank is empty | Fill the fuel tank with properly-mixed fuel |
| The primer bulb was not pressed enough | Press the primer bulb 10 times or until fuel is visible |
| The engine is flooded | Move the choke knob to Position 2, press the throttle lockout, squeeze the throttle control and pull the starter rope |
| The fuel is old (over 30 days) and/or improperly mixed | Drain the fuel tank and add fresh, properly-mixed fuel |
| The spark plug is not working properly | Refer to Maintaining the Spark Plug |
| The On/Off switch is in the Off (0) position | Move the On/Off switch to the On ( I ) position |
| THE ENGINE WILL NOT IDLE | |
| The air filter is dirty | Clean or replace the air filter |
| The fuel is old (over 30 days) and/or improperly mixed | Drain the fuel tank and add fresh, properly-mixed fuel |
| The idle speed is incorrect | Adjust the idle speed |
| THE ENGINE WILL NOT ACCELERATE | |
| The fuel is old (over 30 days) and/or improperly mixed | Drain the fuel tank and add fresh, properly-mixed fuel |
| The air filter is dirty | Clean or replace the air filter |
| THE ENGINE LACKS POWER OR STALLS | |
| The fuel is old (over 30 days) and/or improperly mixed | Drain the fuel tank and add fresh, properly-mixed fuel |
| The air filter is dirty | Clean or replace the air filter |
| The spark plug is not working properly | Refer to Maintaining the Spark Plug |
| THE SAW CHAIN COMES OFF THE GUIDE BAR | |
| The saw chain tension is too loose | Adjust the saw chain tension |
| The guide bar and saw chain are assembled incorrectly | Refer to Removing and Installing the Guide Bar and Saw Chain |
| THE GUIDE BAR AND SAW CHAIN ARE RUNNING HOT, SMOKING OR STUCK | |
| The saw chain tension is too tight | Adjust the saw chain tension |
| The chain oil reservoir is empty | Refill the chain oil reservoir |
| The guide bar groove and oil passages are dirty | Clean the guide bar and oil passages |
| The automatic oiler flow is too low | Increase the oil flow |
| THE SAW CHAIN DOES NOT ROTATE | |
| The saw chain tension is too tight | Adjust the saw chain tension |
| The guide bar and saw chain are assembled incorrectly | Refer to Removing and Installing the Guide Bar and Saw Chain |
| The guide bar and saw chain are damaged | Inspect the guide bar and saw chain for damage. Replace them if necessary |
| The drive assembly is damaged | Refer to Service information |
| The chain brake is engaged | Disengage the chain brake |
| THE SAW CHAIN ROTATES, BUT DOES NOT CUT | |
| The saw chain is dull | Sharpen or replace the saw chain |
| The saw chain is on backwards | Check and correct the saw chain direction |
If further assistance is required, contact an authorized service center.
