Netgear C7500 Cable Modem Wifi Router Combo User Manual (+ PDF)

Contents hide

1 Details

2 Modem Information

3 Highest Service Level

8 Manufacturer Resources

8.1 Related Posts

Details


Modem Information DOCSIS 3.0 Dual Band WiFi Modem 24×8 channel bonding To achieve Gigablast or Ultimate Classic speeds, a DOCSIS 3.1 modem is required	Highest Service Level Ultimate 500

Modem Information

DOCSIS 3.0 Dual Band WiFi Modem

24×8 channel bonding

To achieve Gigablast or Ultimate Classic speeds, a DOCSIS 3.1 modem is required

Highest Service Level

Ultimate 500


Front View Click to enlarge.		After the cable modem successfully registers on the network, the Power, Upstream, Downstream, and Internet indicators illuminate continuously to indicate that the modem is online and fully operational. For more details, refer to the Troubleshooting section.

Back View Click to enlarge.		The Netgear C7500 has the following ports available on the back of the modem. Reset – Pressing the Reset button resets the modem. If the Reset button is pressed for at least seven seconds and the Power LED blinks white, the modem returns to its factory settings. Ethernet – Four Gigabit Ethernet RJ-45 LAN ports to connect the modem to LAN devices. Only one port is active at a time. Cable / coaxial – Connect the cable port to a cable wall outlet or a line splitter. DC power connector – Connect the power adapter that came in the product package to the DC power connector. Power – Press the Power On / Off button to provide power to the modem.

MAC Address Click to enlarge.		MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

Troubleshooting

The lights indicate the current status of your modem. To troubleshoot any connection problems, use the table below.

Modem Light	Status	Problem
Power	Off	No power. No power is supplied to the modem router.
	White	None. Power is supplied to the modem router.
	Red	The cable modem is too warm and might overheat. A red power light indicates thermal cutoff mode. Disconnect the power adapter. Wait a couple of minutes to let the cable modem cool down. Make sure that the cable modem is placed in a vertical position. Make sure that the cable modem is placed in a location with good ventilation. Reconnect the power adapter.
Downstream	Blinking White	Scanning for downstream channel. Verify all cable connections and try resetting the modem.
	Solid Amber	None. Connection established on one downstream channel.
	Solid White	None. Operating on more than one downstream channel.
	Off	Downstream channel inactive. Verify all cable connections and try resetting the modem.
Upstream	Off	Upstream channel inactive. Verify all cable connections and try resetting the modem.
	Blinking White	Scanning for upstream channel. Verify all cable connections and try resetting the modem.
	Solid Amber	None. Connection established on one channel.
	Solid White	None. Operating on more than one upstream channel.
Internet	Off	Modem offline. Verify all cable connections and try resetting the modem.
	Blinking White	None. The modem router is synchronizing with the cable provider’s cable modem termination system (CMTS).
	Slow Blinking Amber or White	The modem router reached the traffic meter limit.
	Solid White	None. The modem router is online.
2.4 GHz	Off	2.4 GHz radio off.
	Solid White	None. 2.4 GHz radio on and operational.
	Blinking	The router is sending or receiving WiFi traffic.
5 GHz	Off	5 GHz radio off.
	Solid White	None. 5 GHz radio on and operational.
	Blinking	The router is sending or receiving WiFi traffic.