Lenovo Thinkagile Hx5520-c Appliance (xeon Sp Gen 1) User Guide

Lenovo ThinkAgile HX5520-C Appliance (Xeon SP Gen 1)

Lenovo ThinkAgile HX5520-C Appliance (Xeon SP Gen 1)

Product Guide (withdrawn product)

Lenovo ThinkAgile HX Series appliances are designed to help you simplify IT infrastructure, reduce costs, and accelerate time to value. These hyperconverged appliances from Lenovo combine industry-leading hyperconvergence software from Nutanix with Lenovo enterprise platforms that feature the first generation of the Intel Xeon Processor Scalable family.

The ThinkAgile HX5520-C is a 2U rack-mount appliance that supports one processor, up to 96 GB of 2666 MHz TruDDR4 memory, 12x or 14x SAS/SATA SFF hot-swap drive bays with an extensive choice of

SATA SSDs and HDDs, and flexible network connectivity options with 1/10 GbE RJ-45, 10 GbE SFP+, and 10/25 GbE SFP28 ports.

Several common uses for the ThinkAgile HX Series appliances that are optimized for storage-heavy workloads include file servers, on-cluster backups, and big data.

The ThinkAgile HX5520-C is shown in the following figure.

Did you know?

The ThinkAgile HX Series appliances are built on industry-leading Lenovo ThinkSystem servers that feature enterprise-class reliability, management, and security.
The ThinkAgile HX Series appliances offer ThinkAgile Advantage Single Point of Support for quick 24/7 problem reporting and resolution.

Key features

The ThinkAgile HX Series appliances offer the following key features:

• Factory-integrated, pre-configured ready-to-go appliances built on proven and reliable Lenovo ThinkSystem servers that provide compute power for a variety of workloads and applications and powered by industry’s most feature-rich hyperconverged infrastructure software from Nutanix.
• Provide quick and convenient path to implement a hyperconverged solution powered by Nutanix with “one stop shop” and a single point of contact provided by Lenovo for purchasing, deploying, and supporting the solution.
• Meet various workload demands with cost-efficient hybrid or performance-optimized all-flash storage configurations.
• Deliver fully validated and integrated hardware and firmware that is certified with Nutanix software.
• Include Lenovo ThinkAgile Advantage Single Point of Support for quick 24/7 problem reporting and resolution.
• Offer Lenovo deployment services to get customers up and running quickly.

The Nutanix software running on the HX Series appliances deliver the following key features:

• A natively integrated solution for data protection and continuous availability at VM granularity that gives administrators an affordable range of options to meet the recovery point objectives (RPO) and recovery time objectives (RTO) for different applications.
• A fault resistant platform, with no single point of failure and no bottlenecks with shared-nothing architecture, where all data, metadata and services are distributed to all nodes within the cluster, that is built to detect, isolate and recover from failures anywhere in the system.
• An intuitive user-centric management experience to simplify every aspect of the IT infrastructure lifecycle and provide a single pane of glass to monitor and control Nutanix clusters, with simplified workflows and rich automation for common administrative tasks.
• Powerful security features, such as two-factor authentication and data-at-rest encryption, with a security development lifecycle that is integrated into product development to help customers meet the most stringent security requirements.

Components and connectors

The following figure shows the front view of the HX5520-C appliance.

Figure 2. HX5520-C front view

The front of the HX5520-C appliance includes the following components:

• 12x LFF SAS/SATA hot-swap drive bays
• One VGA port
• One USB 2.0 port with XClarity Controller access
• One USB 3.0 port
• A Power button
• Status LEDs

The following figure shows the rear view of the HX5520-C appliance with 12 drive bays.

Figure 3. HX5520-C 12-drive bay appliance rear view

The following figure shows the rear view of the HX5520-C appliance with 14 drive bays.

Figure 4. HX5520-C 14-drive bay appliance rear view

The rear of the HX5520-C appliance includes the following components:

• Three (models with 12 drive bays) or one (models with 14 drive bays) PCIe expansion slots
• Two LFF SAS/SATA hot-swap rear drive bays (models with 14 drive bays)
• One LOM card slot
• One 1 GbE port for XClarity Controller
• One VGA port
• Two USB 3.0 ports
• Two hot-swap power supplies

System specifications

The following table lists the system specifications of the ThinkAgile HX5520-C appliances.
Table 1. HX5520-C system specifications

Factory-integrated models
Factory-integrated models of the ThinkAgile HX Series appliances are configured by using the Lenovo Data Center Solution Configurator (DCSC):
http://dcsc.lenovo.com

During the configuration process, you are selecting one of the base Configure-to-Order (CTO) models first, and then you are adding components (processors, memory, drives, and network adapters) to the selected model according to the output from the Nutanix Sizer tool: http://services.nutanix.com/

Note: You are required to engage a Lenovo representative in the project that includes the ThinkAgile HX Series appliances.
The following table lists the base CTO models of the ThinkAgile HX5520-C appliances.

Table 2. Base CTO models

The following table lists the base chassis for the HX5520 appliance.
Table 3. Base chassis

The HX5520-C appliances ship with the following items:

• Electronic Publications Flyer
• 2U Tool-less Slide Rail Kit with or without 2U CMA (depending on the rack installation option)
• Two customer-selected power cables

It is possible to perform a hardware upgrade after the initial deployment, such as adding more memory or network adapters, by purchasing the hardware upgrade option listed in the following table.

Table 4. Hardware upgrade option

Configuration note: You should request a quote for the Nutanix HW Upgrade part number from Lenovo and provide additional details on the existing installation and planned upgrade.

Processors

The ThinkAgile HX5520-C appliance ships with one processor. The following table lists the processor options that are available for selection.

Table 5. Processor selection options

The following table lists the specifications of the processors for the appliances.
Table 6. CPU specifications (HT = Hyper-Threading, TB = Turbo Boost, VT = Virtualization Technology)

Memory

The ThinkAgile HX5520-C appliances support Lenovo TruDDR4 memory. TruDDR4 memory uses the highest-quality components sourced from Tier 1 DRAM suppliers and only memory that meets strict requirements is selected. It is compatibility tested and tuned to maximize performance and reliability.
The HX5520-C supports up to 12 DIMMs with one processor. A processor has six memory channels, and there are two DIMMs per channel.

The following rules apply when selecting the memory configuration:

• The appliances support up to 96 GB with RDIMMs.
• All DIMMs in the appliance operate at the same speed up to 2666 MHz, which is determined by the maximum memory speed supported by the specific processor.
  Note: Maximum memory speed can be achieved when Max performance mode is enabled in UEFI.

The following memory protection technologies are supported:

• ECC
• Patrol scrubbing
• Demand scrubbing

The following table lists the memory options that are available for selection.
Table 7. Memory selection options

It is possible to expand memory capacity after the initial deployment by adding more memory DIMMs to match one of the supported memory configurations and acquiring additional memory capacity license options listed in the following table.

Table 8. Additional memory capacity licenses

Configuration note:
You should request a quote for the Nutanix HW Upgrade part number from Lenovo and provide additional details on the existing installation and planned upgrade.

Internal storage

The ThinkAgile HX5520-C appliance provides 12x or 14x SAS/SATA LFF hot-swap drive bays for configurable storage capacity, and it contains two internal M.2 SATA non-hot-swap SSDs configured in a RAID-1 drive group for software preload.
The following table lists the internal storage options for the HX5520-C appliance.

Table 9. Internal storage options

Configuration notes:

• One 12-bay SAS/SATA backplane and one M.2 with Mirroring Enablement Kit are derived by the configurator.
• If more than 12 drives are selected (SSDs for all flash configurations or a combination of HDDs and SSDs for hybrid configurations), the appliance provides 12 front and 2 rear drive bays (the Rear HDD Kit is derived by the configurator). If 12 or fewer drives are selected, the appliance provides 12 front drive bays only (the rear drive bays are not present).
• The M.2 with Mirroring Enablement Kit is connected to the Intel PCH via the PCIe link, and the kit supports two M.2 SATA SSDs configured in a RAID-1 drive group for software preload.

The following table lists M.2 drive selection options for software preload.
Table 10. Drive options for software preload

The following table lists the storage controllers for internal storage of the HX5520-C appliance.
Table 11. Controllers for internal storage

Configuration note: A low profile SAS HBA for internal storage is derived by the configurator, and it occupies the PCIe slot 7.

Drives for internal storage

The following tables list the drive selection options.
Table 12. Drive selection options: Hybrid configurations

• For hybrid configurations, the HX5520-C appliance supports 2 cache drives (SSDs) and from 4 to 12 capacity drives (HDDs) in increments of 2 drives.
• For All Flash configurations, the HX5520-C appliance supports from 6 to 14 SSDs in increments of 2 drives.
• All SSDs in the appliance must be of the same model and capacity. All HDDs in the appliance must be of the same type and capacity.

It is possible to expand storage capacity after the initial deployment by adding more drives to match one of the supported storage configurations and acquiring additional storage capacity license options (see Software for details).
The following table lists withdrawn storage capacity license options that are no longer available for ordering. For currently available storage capacity license options, refer to Software.

Table 14. Additional storage capacity licenses

Configuration note: You should request a quote for the Nutanix HW Upgrade part number from Lenovo and provide additional details on the existing installation and planned upgrade.

Network connectivity

The ThinkAgile HX5520-C appliances provide base two- or four-port 1/10 GbE RJ-45 or 10 GbE SFP+ network connectivity with the onboard Intel X722 NIC and a LOM card installed in the appliance. Two additional 1/10 GbE RJ-45, 10 GbE SFP+, or 25 GbE SFP28 expansion ports can be selected, if required.
The following table lists the network adapter options that are available for selection.

Table 15. Network adapter selection options

• One of the 1/10 GbE RJ-45 or 10 GbE SFP+ LOM cards is required for selection, and it provides base network connectivity. Optional expansion ports can be selected, if needed.
• Supported transceivers or DAC cables should be purchased for the SFP+ and SFP28 ports, and UTP Category 6 cables should be purchased for the 10 GbE RJ-45 ports.
• The maximum number of transceivers or cables that are supported per adapter equals the quantity of the adapter ports, and all adapter ports must have the same type of the transceiver or cable selected.

The following transceiver and cables can be purchased:

• UTP cables for 1/10 GbE RJ-45 ports
• Transceivers and cables for 10 GbE SFP+ ports
• Transceivers and cables for 25 GbE SFP28 ports

It is possible to increase the number of network ports after the initial deployment by adding more network adapters to match one of the supported network adapter configurations and acquiring additional network adapter license options listed in the following table.

Table 16. Additional network adapter licenses

Configuration note: You should request a quote for the Nutanix HW Upgrade part number from Lenovo and provide additional details on the existing installation and planned upgrade.

The following table lists cables for the 1/10 GbE RJ-45 ports.
Table 17. Cables for 1/10 GbE RJ-45 ports

The following table lists transceivers and cables for the 10 GbE SFP+ ports.
Table 18. Transceivers and cables for 10 GbE SFP+ ports

The following table lists transceivers and cables for the 25 GbE SFP28 ports.
Table 19. Transceivers and cables for 25 GbE SFP28 ports

Power supplies and cables

The HX5520-C appliances ship with two power supplies. The following table lists the power supply options that are available for selection.
Table 20. Power supply selection options

The ThinkAgile HX5520-C appliances ship with two customer-configured power cords. The following table lists the rack power cables and line cords that are available for selection.

Table 21. Power cables

Rack installation

The HX5520-C appliances ship with a rail kit. The following table lists the rail kit options that are available for selection.
Table 22. Rack kit selection options

Configuration note: One of the rail kits is required for selection.
The following table summarizes the rail kit features and specifications.

Table 23. Rail kit features and specifications summary

• If a 0U PDU is used, the rack cabinet must be at least 1100 mm (43.31 in.) deep if no CMA is used, or at least 1200 mm (47.24 in.) deep if a CMA is used.
• Measured when mounted on the rack, from the front surface of the front mounting flange to the rear most point of the rail.

Software

The ThinkAgile HX5520-C appliances support the following software components:

• Hypervisor
• Nutanix Acropolis
• Nutanix Prism

Note: For the information on appliance firmware levels, hypervisor versions, and software versions that have been tested for interoperability, refer to the Lenovo ThinkAgile HX Series Best Recipes: http://datacentersupport.lenovo.com/us/en/solutions/ht505413

Hypervisor
The ThinkAgile HX5520-C (Xeon SP Gen 1) appliance supports the Nutanix Acropolis Hypervisor (AHV)
(Bundled with AOS) that is installed on the 2x 128 GB M.2 SSDs configured in a RAID-1 drive group.
The following table lists the hypervisor for factory preload.

Table 24. Hypervisor

Nutanix Acropolis
The ThinkAgile HX5520-C appliances can be configured with one of the Nutanix software editions that are listed in the following table. The Nutanix software is factory-preloaded and the appropriate license for the selected software edition can be downloaded from the Nutanix website to match the serial number of the appliance.

Configuration notes:

• The HX5520-C appliances cannot be deployed as a cluster on their own; one or more HX5520-C can be deployed as a cluster with two or more HX1320, HX2320, HX2320-E, HX2720-E, HX3320, HX3520-G, HX3720, HX5520, HX7520, or HX7820 appliances.
• VMs are not supported on the HX5520-C appliances.

Table 25. Nutanix software options

The Starter edition offers the core set of Nutanix software functionality. This edition is ideal for small-scale deployments with a limited set of workloads.

The Pro edition offers rich data services, along with resilience and management features. This edition is ideal for enterprises running multiple applications on a Nutanix cluster or with large-scale single workload deployments.

The Ultimate edition offers the full suite of Nutanix software capabilities to tackle complex infrastructure challenges. This edition is ideal for multi-site deployments.
The following table compares key features of the Nutanix software editions.

Table 26. Nutanix software editions feature comparison

• Requires a separate license.
• Software-based encryption that uses standard drives.
  It is possible to upgrade a software edition after the initial deployment by purchasing one of the software upgrade options listed in the following table.

Table 27. Nutanix software upgrade options

Configuration note: Customers should request a quote for the selected Nutanix SW Upgrade part number from Lenovo and provide additional details on the existing installation and planned upgrade.

In addition to the software licenses for the specific Nutanix software edition, the ThinkAgile HX Series appliances require the Nutanix capacity licenses that are based on the total number of the processor cores and total flash storage (SSD) capacity in the appliance.

During the initial purchase, the Nutanix capacity licenses are derived by the configurator that automatically adds the required quantity of the capacity license options that are listed in the following table based on the selected processors and SSDs.

Table 28. Nutanix capacity license options

Also, it is possible to expand storage capacity after the initial deployment by adding more drives to match one of the supported storage configurations and acquiring additional SSD capacity license options listed in the following table, as needed.

Table 29. Optional capacity expansion license options

Configuration notes:

• The total flash storage capacity in Tebibytes (TiB) can be calculated by multiplying the total flash storage capacity in Terabytes (TB) by 0.909495.
• When expanding storage capacity after the initial deployment, customers should request a quote for the selected HW Upgrade part numbers from Lenovo and provide additional details on the existing installation.

The following optional software licenses are available for the Nutanix software editions:

• Nutanix Files
• Nutanix Software Encryption
• Nutanix Advanced Replication

The optional software licenses can be added during the initial purchase by selecting one of the software options listed in the following table.

Table 30. Optional software selection options

Also, the optional software licenses for Nutanix Files can be added after the initial deployment by purchasing one of the software license options listed in the following table.

Table 31. Optional software license options for Nutanix Files

Configuration notes:

• The Nutanix Files license is available as an add-on for the Nutanix Starter, Pro, and Ultimate software editions.
• When adding Nutanix Files after the initial deployment, customers should request a quote for the selected Nutanix Files license part numbers from Lenovo and provide additional details on the existing installation.
• The total NAS storage capacity in Tebibytes (TiB) can be calculated by multiplying the total NAS storage capacity in Terabytes (TB) by 0.909495.
• The Nutanix ENC and Nutanix REP licenses are available as add-ons for the Nutanix Pro software edition.
• The Nutanix REP license includes the multiple site DR, metro availability, and synchronous replication and disaster recovery features.

Nutanix Prism

Nutanix Prism gives administrators an easy way to manage virtual environments running on Acropolis, and it simplifies and streamlines common workflows for hypervisor and virtual machine lifecycle management.

Nutanix Prism is a part of the Nutanix software preloaded on the appliances, and it includes the following components:

• Prism Starter (included in Starter, Pro, and Ultimate Nutanix software editions): Provides ability to configure, manage, and monitor a Nutanix cluster and centralized management of multiple local and remote Nutanix clusters.
• Prism Pro (Selectable software license; optional): Enables efficiency evaluation, capacity planning, expansion recommendations, custom dashboards, and advanced search capabilities.

The Prism Pro software license can be added during the initial purchase by selecting one of the software options listed in the following table.

Table 32. Prism Pro selection options

Also, Prism Starter can be upgraded to Prism Pro after the initial deployment by purchasing one of the software license options listed in the following table.
Table 33. Prism Pro software license options

The following table lists previously available Prism Pro software licenses that are now withdrawn and no longer available for ordering. For currently available Prism Pro software licenses, refer Nutanix Prism.

Table 34. Withdrawn Prism Pro software license options

Configuration note: When upgrading Prism Starter to Prism Pro after the initial deployment, customers should request a quote for the selected Prism Pro part numbers from Lenovo and provide additional details on the existing installation.

Nutanix Prism offers the following features:

• Single point of control
  • Accelerates enterprise-wide deployment
  • Manages capacity centrally
  • Adds nodes in minutes
  • Supports non-disruptive software upgrades with zero downtime
  • Manages firmware updates with the ThinkAgile HX Lifecycle Manager (UEFI, XCC, drives)
  • Integrates with REST APIs and PowerShell
• Monitoring and alerting
  • Tracks infrastructure utilization (storage, processor, memory)
  • Centrally monitors multiple clusters across multiple sites
  • Monitors per-VM performance and resource usage
  • Checks system health
  • Generates alerts and notifications
• Integrated data protection
  • Offers customizable RPO/RTO and retention policies
  • Supports configurable per-VM replication (1:1, 1:many and many:1)
  • Provides efficient VM recovery
  • Deploys affordable DR and backup to the cloud
• Diagnostics and troubleshooting
  • Provides time-based historical views of VM activity
  • Performs proactive alert analysis
  • Correlates alerts and events to quickly diagnose issues
  • Generates actionable alerts and reduces resolution times
  • Analyzes trending patterns for accurate capacity planning

Systems management
The ThinkAgile HX Series appliances support the following systems management tools:

• Lenovo XClarity Controller
• Light path diagnostics
• Lenovo XClarity Administrator and XClarity Pro
• Lenovo XClarity Energy Manager

Lenovo XClarity Controller
The ThinkAgile HX appliances contain Lenovo XClarity Controller (XCC) Enterprise, which provides advanced service-processor control, monitoring, and alerting functions.

XClarity Controller Enterprise offers the following capabilities for the HX Series appliances:

• Gathering and viewing system information and inventory
• Monitoring system status and health
• Alerting and notifications
• Event logging
• Syslog alerting
• Configuring security
• Updating system firmware
• Real-time power usage monitoring
• Displaying graphics for real-time and historical power usage data and temperature
• Capping power usage
• Remotely controlling power (Power on, Power off, Restart)

The XClarity Controller provides remote server management through the following interfaces:

• Intelligent Platform Management Interface (IPMI) Version 2.0
• Simple Network Management Protocol (SNMP) Version 3
• Common Information Model (CIM)
• Data Center Manageability Interface (DCMI) Version 1.5
• Redfish REpresentational State Transfer (REST) API
• Web browser with HTML5 support
• Command-line interface
• Virtual Operator Panel with XClarity Mobile App via the front USB port with XClarity Controller access

Virtual Operator Panel provides quick access to system status, firmware, network, health, and alerts information. With proper authentication, it also allows to configure systems management and network settings and to control system power (Power on, Power off, Restart). The Virtual Operator Panel can be accessed from the XClarity Mobile App running on the Android or iOS mobile device that is connected to the front USB port with XClarity Controller access (See Components and connectors ).

Light path diagnostics
The ThinkAgile HX5520-C appliances include basic light path diagnostics, which provides the system LEDs on the front of the appliance (see Components and connectors ) and the LEDs near the monitored components (for example, the DIMM error LEDs on the system board).

Lenovo XClarity Administrator and XClarity Pro
Lenovo XClarity Administrator is a centralized systems management solution that helps administrators deliver infrastructure faster. This solution integrates easily with Lenovo x86 servers, appliances, certified nodes, Top-of-Rack Ethernet switches, and storage systems, providing automated agent-less discovery, inventory, monitoring, and alerts across multiple systems. In addition, some managed endpoints support firmware updates and configuration management.

Lenovo XClarity Administrator is an optional software component for the ThinkAgile HX Series appliances which can be used to manage firmware upgrades outside of the Nutanix Prism software.

Notes:

• Lenovo XClarity Administrator can be downloaded and used at no charge to discover and monitor HX Series appliances and manage firmware upgrades for them.
• Optional Lenovo XClarity Pro subscription license that can be selected in the configurator provides software support for XClarity Administrator for the duration of the selected warranty period. If Lenovo XClarity software support is required, the XClarity Pro option must be selected.

The XClarity Pro license can be added during the initial purchase by selecting one of the software options listed in the following table.
Table 35. XClarity Pro selection options

Also, XClarity Pro licenses can be added after the initial deployment by purchasing one of the software license options listed in the following table.
Table 36. Lenovo XClarity Pro license options

* NA = North America; AP = Asia Pacific.
** EMEA = Europe, Middle East, Africa; LA = Latin America.
Lenovo XClarity Administrator is available from Lenovo at no charge, and it offers the following features:

• Auto-discovery and monitoring of HX Series appliances
• Firmware updates and compliance enforcement
• External alerts and notifications via SNMP traps, syslog remote logging, and e-mail
• Secure connections to managed endpoints
• NIST 800-131A or FIPS 140-2 compliant cryptographic standards between the management solution and managed endpoints
• Integration into existing higher-level management systems such as cloud automation and orchestration tools through REST APIs, providing extensive external visibility and control over hardware resources
• An intuitive, easy-to-use GUI
• Scripting support with Windows PowerShell, providing command-line visibility and control over hardware resources

For more information, refer to the Lenovo XClarity Administrator Product Guide: http://lenovopress.com/tips1200

Lenovo XClarity Energy Manager
Lenovo XClarity Energy Manager provides a stand-alone, web-based agent-less power management console that provides real time data and enables customers to observe, plan and manage power and cooling for Lenovo servers and appliances. Using built-in intelligence, XClarity Energy Manager identifies power consumption trends and ideal power settings, and it performs cooling analysis so that customers can define and optimize their power-saving policies.

Lenovo XClarity Energy Manager offers the following capabilities:

• Monitors room, row, rack, and device levels in the data center
• Reports vital system information, such as power, temperature and resource utilization
• Monitors inlet temperature to locate hot spots, reducing the risk of data or device damage
• Provides finely-grained controls to limit platform power in compliance with IT policy
• Generates alerts when a user-defined threshold is reached

Lenovo XClarity Energy Manager license is included in the XClarity Controller Enterprise upgrade.
For more information, refer to the Lenovo XClarity Energy Manager web page: http://datacentersupport.lenovo.com/us/en/solutions/lnvo-lxem

Physical specifications

The ThinkAgile HX5520-C appliances have the following dimensions and weight (approximate):

• Height: 87 mm (3.4 in.)
• Width: 445 mm (17.5 in.)
• Depth: 720 mm (28.3 in.)
• Weight (maximum): 32 kg (70.5 lb)

Operating environment

The HX Series appliances comply with ASHRAE class A2 specifications. The appliance performance might be impacted when the operating temperature is outside the ASHRAE A2 specifications. Depending on the hardware configuration, some HX5520-C appliances comply with ASHRAE class A3 and class A4 specifications. To comply with ASHRAE class A3 and class A4 specifications, the HX5520-C appliances must meet the following hardware configuration requirement: Intel Xeon Gold 6126 processors not installed.
The HX Series appliances are supported in the following environment:

Air temperature:

• Operating:
  • ASHRAE Class A4: 5 °C – 45 °C (41 °F – 113 °F); for altitudes above 900 m (2,953 ft), decrease the maximum ambient temperature by 1 °C for every 125-m (410-ft) increase in altitude
  • ASHRAE Class A3: 5 °C – 40 °C (41 °F – 104 °F); for altitudes above 900 m (2,953 ft), decrease the maximum ambient temperature by 1 °C for every 175-m (574-ft) increase in altitude
  • ASHRAE Class A2: 10 °C – 35 °C (50 °F – 95 °F); for altitudes above 900 m (2,953 ft), decrease the maximum ambient temperature by 1 °C for every 300-m (984-ft) increase in altitude
• Non-operating: 5 °C – 45 °C (41 °F – 113 °F)
• Storage: -40 °C – +60 °C (-40 °F – 140 °F)

Maximum altitude: 3,050 m (10,000 ft)
Humidity:

• Operating:
  • ASHRAE Class A4: 8% – 90% (non-condensing); maximum dew point: 24 °C (75 °F)
  • ASHRAE Class A3: 8% – 85% (non-condensing); maximum dew point: 24 °C (75 °F)
  • ASHRAE Class A2: 8% – 80% (non-condensing); maximum dew point: 21 °C (70 °F)
• Storage: 8% – 90% (non-condensing)

Electrical:

• 100 – 127 (nominal) V AC; 50 Hz / 60 Hz (except 750 W Titanium power supplies)
• 200 – 240 (nominal) V AC; 50 Hz / 60 Hz
• 180 – 300 V DC (supported in China only)

Acoustics (maximum configuration, operating): 6.2 bels

• Vibration:
  • Operating: 0.21 G rms at 5 Hz to 500 Hz for 15 minutes across 3 axes
  • Non-operating: 1.04 G rms at 2 Hz to 200 Hz for 15 minutes across 6 surfaces
• Shock:
  • Operating: 15 G for 3 milliseconds in each direction (positive and negative X, Y, and Z axes)
  • Non-operating:
    • 12 kg – 22 kg: 50 G for 152 in./sec velocity change across 6 surfaces
    • 23 kg – 31 kg: 35 G for 152 in./sec velocity change across 6 surfaces

The following table lists the maximum system power load, rated inlet current, and system heat output based on the power supply and source voltage.
Table 37. Rated system power, inlet current, and system heat output

Regulatory compliance

The ThinkAgile HX Series appliances conform to the following regulations:

• United States FCC Part 15, Class A
• Canada ICES-003/NMB-03, Class A
• UL/CSA 60950-1
• Mexico NOM-019
• Argentina IEC60950-1
• Japan VCCI, Class A
• Australia/New Zealand AS/NZS CISPR 22, Class A
• China CCC GB4943.1, GB9254 Class A, GB17625.1
• Taiwan BSMI CNS13438, Class A; CNS14336-1
• Korea KN22, Class A; KN24
• Russia/GOST ME01; IEC-60950-1; GOST R 51318.22, 51318.24, 51317.3.2, and 51317.3.3 IEC 60950-1 (CB Certificate and CB Test Report)
• Europe CE Mark (EN55022 Class A, EN60950-1, EN55024, EN61000-3-2, EN61000-3-3) CISPR 22, Class A
• Germany TUV-GS (EN60950-1 /IEC60950-1,EK1-ITB2000)
• Reduction of Hazardous Substances (ROHS)
• Energy Star 2.1

Warranty and support

The ThinkAgile HX Series appliances can be configured with a three-, four, or five-year hardware warranty with 24×7 ThinkAgile Advantage Single Point of Support (Lenovo appliance hardware and Nutanix software) and various levels of coverage with a well-defined scope of services, including service hours, response time, term of service, and service agreement terms and conditions.

The Lenovo local support centers perform problem determination and resolution for hardware-related issues and escalate to Nutanix, on behalf of the customer, for software-related problem determination. Nutanix will contact the customer and will own the software-related problem resolution until closure.

The base warranty provides 9×5 Next Business Day response with parts delivered. Lenovo’s additional support services provide a sophisticated, unified support structure for a customer’s data center, with an experience consistently ranked number one in customer satisfaction worldwide.

The following Lenovo support services are available for selection:

• Premier Support provides a Lenovo-owned customer experience and delivers direct access to technicians skilled in hardware, software, and advanced troubleshooting, in addition to the following capabilities:
  • Direct technician-to-technician access through a dedicated phone line. 24x7x365 remote support.
  • Single point of contact service.
  • End to end case management.
  • 3rd Party collaborative software support.
  • Online case tools and live chat support.
  • On-demand remote system analysis.
• Warranty service level upgrades (Preconfigured Support) are available to meet the on-site response time targets that match the criticality of customer’s systems:
  • 3, 4, or 5 years of service coverage.
  • Service: 9×5 service coverage with next business day onsite response, with optional YourDrive YourData.
  • Essential Service: 24×7 service coverage with 4-hour onsite response or 24-hour committed repair (available only in select regions), bundled with YourDrive YourData.
  • Advanced Service: 24×7 service coverage with 2-hour onsite response or 6-hour committed repair (available only in select regions), bundled with YourDrive YourData.
• Managed Services
  Lenovo Managed Services provide continuous 24×7 remote monitoring (plus 24×7 call center availability) and proactive management of a customer’s data center using state of the art tools, systems, and practices by a team of highly skilled and experienced Lenovo services professionals.
  Quarterly reviews check error logs, verify firmware and operating system device driver levels, and software as needed. Lenovo will also maintain records of latest patches, critical updates, and firmware levels, to ensure customer’s systems are providing business value through optimized performance.
• Technical Account Management (TAM)
  A Lenovo Technical Account Manager helps customers optimize operations of their data centers based on a deep understanding of customer’s business. Customers gain direct access to a Lenovo TAM, who serves as their single point of contact to expedite service requests, provide status updates, and furnish reports to track incidents over time. Also, a TAM helps proactively make service recommendations and manage service relationship with Lenovo to make certain that customer’s needs are met.
• Enterprise Software Support
  Lenovo Enterprise Software Support is an additional support service that provides customers with software support on Microsoft, Red Hat, SUSE, and VMWare applications and systems. Around the clock availability for critical problems plus unlimited calls and incidents helps customers address challenges fast, without incremental costs. Support staff can answer troubleshooting and diagnostic questions, address product compatibility and interoperability issues, isolate causes of problems, report defects to software vendors, and more.
• YourDrive YourData
  Lenovo’s YourDrive YourData service is a multi-drive retention offering that ensures that customer’s data is always under their control, regardless of the number of drives that are installed in their Lenovo server. In the unlikely event of a drive failure, customers retain possession of their drive while Lenovo replaces the failed drive part. Customer’s data stays safely on customer premises, in their hands. The YourDrive YourData service can be purchased in convenient bundles with Foundation, Essential, or Advanced services.
• Health Check
  Having a trusted partner who can perform regular and detailed health checks is central to maintaining efficiency and ensuring that customer systems and business are always running at their best. Health Check supports Lenovo-branded server, storage, and networking devices, as well as select Lenovo-supported products from other vendors that are sold by Lenovo or a Lenovo-Authorized Reseller.

Some regions might have different warranty terms and conditions than the standard warranty. This is due to local business practices or laws in the specific region. Local service teams can assist in explaining region-specific terms when needed. Examples of region-specific warranty terms are second or longer business day parts delivery or parts-only base warranty.

If warranty terms and conditions include onsite labor for repair or replacement of parts, Lenovo will dispatch a service technician to the customer site to perform the replacement. Onsite labor under base warranty is limited to labor for replacement of parts that have been determined to be field-replaceable units (FRUs). Parts that are determined to be customer-replaceable units (CRUs) do not include onsite labor under base warranty.

If warranty terms include parts-only base warranty, Lenovo is responsible for delivering only replacement parts that are under base warranty (including FRUs) that will be sent to a requested location for self-service. Parts-only service does not include a service technician being dispatched onsite. Parts must be changed at customer’s own cost and labor and defective parts must be returned following the instructions supplied with the spare parts.

Lenovo support services are region-specific. Not all support services are available in every region. For information about Lenovo support services that are available in a specific region, refer to the following resources:

• Service part numbers in Data Center Solution Configurator (DCSC): http://dcsc.lenovo.com/#/services
• Lenovo Services Availability Locator https://lenovolocator.com/

For service definitions, region-specific details, and service limitations, refer to the following documents:

• Lenovo Statement of Limited Warranty for Infrastructure Solutions Group (ISG) Servers and System Storage http://pcsupport.lenovo.com/us/en/solutions/ht503310
• Lenovo Data Center Services Agreement http://support.lenovo.com/us/en/solutions/ht116628

Software maintenance

The ThinkAgile HX Series appliances include a three-, four, or five-year software support and subscription (matches the duration of the selected hardware warranty period) that entitles you to submit service requests to troubleshoot Nutanix software issues and receive code updates, including fixes, patches, and new software releases.

The Lenovo local support centers perform problem determination and resolution for hardware-related issues and escalate to Nutanix, on behalf of the customer, for software-related problem determination. Nutanix will contact the customer and will own the software-related problem resolution until closure.

Software support that is provided by Nutanix includes 24×7 phone and web coverage with the following target response times (priorities are assigned by Nutanix based on the impact on productivity):

• Priority 1 (Emergency: Productivity halted): Within 30 minutes.
• Priority 2 (Critical: Significant impact on productivity): Within 2 hours.
• Priority 3 (Normal: Minimal impact on productivity): Within 4 hours.
• Priority 4 (Low: General requests for information): Within next two business days.

For more information, refer to the Lenovo Support Plan – ThinkAgile HX and Lenovo Converged HX Series: http://datacentersupport.lenovo.com/us/en/solutions/ht505404

Deployment services

The following Lenovo Professional Services are available for the ThinkAgile HX Series solutions to get customers up and running quickly:

• Nutanix deployment services – Base (per node)
  • Conducting remote preparation and planning
  • Verifying firmware versions and performing firmware updates, if needed
  • Installing and configuring hypervisor and Nutanix controller VM
  • Creating Nutanix cluster
  • Configuring storage
  • Configuring administrative features
• Nutanix deployment services – Advanced (per cluster)
  • Configuring Nutanix container and Acropolis (AHV) cluster (AHV-based environments)
  • Transferring knowledge
• Nutanix deployment services – Advanced with XClarity (per cluster)
  • Nutanix deployment services – Advanced
  • Installing Lenovo XClarity
  • Installing system updates

The following optional Lenovo basic installation services are available for the ThinkAgile HX Series appliances:

• Unpacking and inspecting the systems
• Mounting the systems in a rack cabinet
• Connecting the systems to electrical power and network
• Checking and updating firmware to the latest levels
• Verifying operations
• Disposal of the packaging materials (within the customer site)

For more information, refer to the Data Center Deployment Services web page: http://www.lenovo.com/us/en/data-center/services/deployment

Ethernet LAN switches

The following table lists the Ethernet LAN switches that are offered by Lenovo that can be used with the ThinkAgile HX5520-C appliances for network connectivity.
Table 38. Ethernet LAN switches

For more information, see the list of Product Guides in the Top-of-rack Switches category: http://lenovopress.com/servers/options/switches#rt=product-guide

Rack cabinets

The following table lists the rack cabinets that are currently offered by Lenovo that can be used for mounting the ThinkAgile HX5520-C appliances and other IT infrastructure building blocks.

Table 39. Rack cabinets

For more information, see the list of Product Guides in the Rack Cabinets category: http://lenovopress.com/servers/options/racks#rt=product-guide

Power distribution units

The following table lists the power distribution units (PDUs) that are currently offered by Lenovo that can be used for distributing electrical power to the ThinkAgile HX5520-C appliances and other IT infrastructure building blocks mounted in a rack cabinet.

Table 40. Power distribution units

For more information, see the list of Product Guides in the Power Distribution Units category: http://lenovopress.com/servers/options/pdu#rt=product-guide

Uninterruptible power supply units

The following table lists the uninterruptible power supply (UPS) units that are currently offered by Lenovo that can be used for providing electrical power protection to the ThinkAgile HX5520-C appliances and other IT infrastructure building blocks.

Table 41. Uninterruptible power supply units

For more information, see the list of Product Guides in the Uninterruptible Power Supply Units category: http://lenovopress.com/servers/options/ups#rt=product-guide

Lenovo Financial Services

Lenovo Financial Services reinforces Lenovo’s commitment to deliver pioneering products and services that are recognized for their quality, excellence, and trustworthiness. Lenovo Financial Services offers financing solutions and services that complement your technology solution anywhere in the world.

We are dedicated to delivering a positive finance experience for customers like you who want to maximize your purchase power by obtaining the technology you need today, protect against technology obsolescence, and preserve your capital for other uses.

We work with businesses, non-profit organizations, governments and educational institutions to finance their entire technology solution. We focus on making it easy to do business with us. Our highly experienced team of finance professionals operates in a work culture that emphasizes the importance of providing outstanding customer service.

Our systems, processes and flexible policies support our goal of providing customers with a positive experience.

We finance your entire solution. Unlike others, we allow you to bundle everything you need from hardware and software to service contracts, installation costs, training fees, and sales tax. If you decide weeks or months later to add to your solution, we can consolidate everything into a single invoice.

Our Premier Client services provide large accounts with special handling services to ensure these complex transactions are serviced properly. As a premier client, you have a dedicated finance specialist who manages your account through its life, from first invoice through asset return or purchase. This specialist develops an in-depth understanding of your invoice and payment requirements. For you, this dedication provides a high-quality, easy, and positive financing experience.

For your region-specific offers, please ask your Lenovo sales representative or your technology provider about the use of Lenovo Financial Services. For more information, see the following Lenovo website: http://www.lenovo.com/us/en/landingpage/lenovo-financial-services

Related publications and links

For more information, see these resources:

• Lenovo ThinkAgile HX Series http://www3.lenovo.com/us/en/p/WMD00000326
• Lenovo Data Center Solution Configurator (DCSC): http://dcsc.lenovo.com
• Nutanix documentation http://portal.nutanix.com/#/page/docs
• Lenovo ThinkAgile HX Series Best Recipes http://datacentersupport.lenovo.com/us/en/solutions/ht505413
• Lenovo Data Center Support http://datacentersupport.lenovo.com
• Lenovo Converged HX Series TCO Calculator http://lenovo-hx.esgcalculator.com

Related product families
Product families related to this document are the following:

• ThinkAgile HX Series for
• Nutanix Nutanix Alliance
• Hyperconverged Infrastructure
• Hyperconverged Infrastructure

Notices
Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user’s responsibility to evaluate and verify the operation of any other product, program, or service. Lenovo may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to:

Lenovo (United States), Inc.
8001 Development Drive
Morrisville, NC 27560
U.S.A.

Attention: Lenovo Director of Licensing

LENOVO PROVIDES THIS PUBLICATION ”AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.

This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice.

The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change Lenovo product specifications or warranties. Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties. All information contained in this document was obtained in specific environments and is presented as an illustration. The result obtained in other operating environments may vary. Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk. Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment.

© Copyright Lenovo 2022. All rights reserved.
This document, LP0991, was created or updated on May 14, 2019.
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Trademarks

Lenovo and the Lenovo logo are trademarks or registered trademarks of Lenovo in the United States, other countries, or both. A current list of Lenovo trademarks is available on the Web at https://www.lenovo.com/us/en/legal/copytrade/

The following terms are trademarks of Lenovo in the United States, other countries, or both:
Lenovo®
Lenovo Services
RackSwitch
ThinkAgile®
ThinkSystem®
TruDDR4
XClarity®

The following terms are trademarks of other companies:
Intel® and Xeon® are trademarks of Intel Corporation or its subsidiaries.
Microsoft®, PowerShell, Windows PowerShell®, and Windows® are trademarks of Microsoft Corporation in the United States, other countries, or both.
Other company, product, or service names may be trademarks or service marks of others.

References

• Home - Data Center Support - Lenovo Support US
• Lenovo ISG Support Plan - ThinkAgile HX Appliance and Lenovo Converged HX Series - Lenovo Support US
• ThinkAgile HX - Best Recipes - Lenovo Support US
• Lenovo XClarity Energy Manager (LXEM) - Lenovo Support US
• DCSC - Data Center Solution Configurator
• DCSC - Data Center Solution Configurator
• DCSC - Data Center Solution Configurator
• Power Distribution Units > Lenovo Press
• Rack Cabinets > Lenovo Press
• Top-of-Rack Switches > Lenovo Press
• Uninterruptible Power Supplies > Lenovo Press
• Lenovo XClarity Administrator Product Guide > Lenovo Press
• Lenovo Statement of Limited Warranty for Data Center Group (DCG) Servers, System Storage and Networking - Lenovo Support US
• Nutanix Support & Insights
• Nutanix Sizer
• Lenovo Data Center Services Agreement - Lenovo Support US
• As-a-Service | Lenovo US
• Lenovo Financial Services | Lenovo US
• Lenovo ThinkAgile HX Series | Software Defined Infrastructure | Lenovo US
• Services Availability Locator
• Lenovo ThinkAgile HX5520-C Appliance (Xeon SP Gen 1) Product Guide (withdrawn product) > Lenovo Press
• Hyperconverged Infrastructure > Lenovo Press
• ThinkAgile HX Series for Nutanix > Lenovo Press
• Nutanix Alliance > Lenovo Press
• Hyperconverged Infrastructure > Lenovo Press
• Copyright and Trademark Information | Lenovo US | Lenovo US