Cp110 Atos Unify Openscape Desk Phone User Guide (+ PDF)

Atos Unify
OpenScape
Desk Phone CP110

SIP
Quick Reference Card

Contents hide

1 Using your OpenScape Desk Phone CP100

2 Programmable Functions (Examples)

3 Key Operation

4 Notification LED

5 Display Icon in Idle State (Examples)

6 Documents / Resources

6.1 References

7 Related Posts

Using your OpenScape Desk Phone CP100

Place a Call

Lift handset, dial number and press or
Dial number and lift handset or
For handsfree mode: dial number and press .

Answer a Call

Lift handset or
for handsfree mode: press or .

End a Call

Hang up, or
For handsfree mode: press .

Redial the Last Dialed Number

Lift handset and press .

Dial from the Call Log

Press and to select the desired conversation.
Press and lift handset.

Deflecting an Incoming Call while ringing

Select “Deflect” in menu and press
Enter a destination phone number and press .

Hold or Retrieve a Call

Choose Hold in the displayed menu and press .
To retrieve a held call: choose the option Reconnect in the displayed menu.

Make a Conference Call

During a call with party A, press function key Conferen if programmed or choose Start conference from the displayed menu and press . Hear dial tone. Party A is automatically put on hold.
Enter the phone number for party B and press .
Once connected with party B, press function key Conferen if programmed or choose Start conference from the displayed menu and press .

You are now connected in a conference with parties A and B.

Switch to Handsfree Mode during a Call

Hold down until you hang up handset.

Switch to Handset Mode during a Call

Lift handset.

Using Mute during a Call

Press to mute.
Press again to un-mute.

Transfer a Call

During a call with party A, you may either:
press function key Call Fwd if programmed or choose Transfer from the displayed menu and press.
Enter the phone number of party B and press .
You may then either: press function key Call Fwd while party B is ringing, or wait for party B to answer, announce the call and thenpress function key Call Fwd.

The party A will be transfered to party B.

Call Voicemail

Press and confirm with .

Change Forwarding Destination

Press function key FwdMenu if programmed.
Select “Enter destination”.
Enter the destination number and press .
Press.

Turn Call Forwarding on/off

Press function key FwdMenu if programmed.

Programmable Functions (Examples)

Function	Explanation
Alternate	Switches between two calls
Blind transfer	Transfers a call without consultation
Build in fwd	Default call forwarding
Call log	List of placed, answered and missed calls
Call recording	Records the call on a central Call Recorder
Call waiting	Allows a second incoming call while in an active call
Callback	Requests an automatic call back (busy/no answer)
Cancel callbacks	Cancels a callback request
CF busy	Forwards all incoming calls to the programmed destination when the line is busy
CF no reply	Forwards all incoming calls to the programmed destination if they are not answered
CF unconditional	Forwards all incoming calls to the programmed destination
Consultation	Puts an active call on hold and provides a prompt for dialing
Corporate directory	LDAP phonebook
Deflect	Deflects a call to another destination
Directed pickup	Picks up another ringing phone
Directory	Phonebook
Do not disturb	Incoming calls do not ring; callers hear the busy signal
Feature toggle	Toggles OpenScape Voice services
Group pickup	Picks up a group call
Immediate ring	Ringing keyset line without delay (Executive/Assistant configuration)
Pause callbacks	Pauses automatic callbacks
Personal directory	Personal phonebook
PreView	Preview line details for shared lines
Redial	Calls the last dialed number
Release	Ends a call
Repertory dial	Dials pre-defined numbers and control sequences
Resume callbacks	Resumes automatic callbacks
Ringer off	Switches the ringer off/on
Selected dialing	Dials a pre-defined number
Shift	Switches to the shifted key level
Show phone screen	Switches to idle screen
Transfer call	Transfers a call without consultation

Key Operation

Programmable Keys

Your phone has three programmable function keys, shown on the left with default configuration.
In addition, functions are also available on a second level accessable via long press on the function keys.

Fixed Function Keys

4-Way-Navigator

Cancel function, delete characters left of the cursor, step up one menu level
Scroll upwards
Hold down: Jump to top of list
Confirm input, perform action or step down one menu level
Scroll downwards Hold down: Jump to the end of list
Audio keys

Key Pad Shortcuts

Notification LED

With the Notification LED different phone status can be identified:

Off: Idle
Red solid: Active call / New missed call
Red quick pulsing: Incoming call
Red quick pulsing: Call(s) on hold
Red slow pulsing: New Voicemail

Notification on the display

The display of the status label will be controlled by the state of the key.
Line or function key can be pulsing or inverted similar to a LED.

Display Icon in Idle State (Examples)

Icon	Explanation
	You have received one or more new messages
	You have one or more new missed calls
	Call Forwarding is activated for all calls
	Ringer is off
	Remote maintenance has been activated
	Do not disturb is activated
	Phone lock is activated
	A mobile user is logged on to the telephone

Display Icons during a Call (Examples)

Icon	Explanation
	Call is active
	Call has been disconnected
	You have placed the call on hold
	Your call partner has placed the call on hold
	Secure voice connection
	Not secure voice connection