4720X AutoMate SpotClean Mate Upholstery Washer
User Manual 
4720X AutoMate SpotClean Mate Upholstery Washer
Trouble Shooting help for SpotClean AutoMate @ SCA
SpotClean AutoMate 4720X
| Problem | Causes | Remedies |
| Machine wont pick up fluid | Customer not holding tools at correct angle | Get customer to show you how they use the product. |
| Dirty Water Tank is full. | Empty tank. | |
| Excess formula in Flex Hose. | Lift tool and point upwards to allow water in hose to flow into the Dirty Water Tank. | |
| Incorrect cleaning formula tank has excess foam in it | Use BISSELL® 2X Portable Machine formulas only. | |
| Dirty Water Tank is improperly seated onto base. | Remove tank and reseat onto unit. | |
| Dirty Water Tank plug is unplugged. | Push in tank plug until properly sealed. |
SpotClean AutoMate 4720X
| Problem | Causes | Remedies |
| Reduced spray or no spray | Spray nozzle clogged. | Clean spray nozzle using an unfolded paper clip. |
| Clean Water/Formula Tank empty. | Check/fill tank. | |
| Clean Water/Formula Tank insert clogged. | Clean insert at bottom of tank. | |
| Pump needs priming. | Lift Clean Water Tank while pressing the spray trigger OR gently squeeze clean tank while pressing spray trigger. | |
| Clean Water/Formula Tank not fully seated. | Remove and reinstall tank. |
SpotClean AutoMate 4720X
| Problem | Causes | Remedies |
| Machine cutting out when dirty tank isn’t full | Wrong chemical or too much chemical used, and excess foaming is occurring. | Use correct formula and amounts. |
| Dirty Water Tank Leaking | Opening at bottom of dirty tank not closing properly | Remove and clean parts inside dirty tank |
| Non-Bissell formula used which has rotted seals | Warranty voided. | |
| Non-Bissell formula used which has rotted seals | Warranty voided. | |
| Dirty Water Tank not properly seated onto machine. | Remove and reseat onto unit. |
SpotClean Turbo AutoMate 1558X
| Problem | Causes | Remedies | |
| Reduced water or no water coming thru | Formula and Clean Water Tank may be empty. | Refill tank. | |
| Spray nozzle clogged. | Clean spray nozzle using an unfolded paper clip. | ||
| Formula and Clean Water Tank may not be seated properly | Remove and reseat tank. | ||
| Clean water tank is warped because water temp to high | Replace tank | ||
| Pump may have lost prime | Hold end of hose below water level in tank to prime. | ||
SpotClean Turbo AutoMate 1558X
| Problem | Causes | Remedies |
| Loss of suction | Customer not holding tools at correct angle. | Get customer to show you how they use the product. |
| Tanks may not be seated properly. | Pick up both tanks and reseat them so they fit snuggly on the unit. | |
| Dirty Water Tank has picked up maximum amount of dirty water and has reached full line. | Empty Dirty Water Tank. |
