DATE: 27 MAY 2021
PRODUCT MANUAL
WIRELESS EARPHONES (MODEL:383, CONSISTS OF
LEFT AND RIGHT) CHARGING CASE (M ODEL:383C)
WHAT’S INSIDE/ WHAT’S NEEDED
WHAT’S INSIDE
- Wireless Earphones (Model: 383 — consists of left and right)
- Charging Case (Model: 383C)
- Charging case
- Charging cable
- Silicone earbud sleeves
- Important Product Information Guide
WHAT’S NEEDED
- Devices with Bluetooth audio capability
- Internet connection for app installation
LET’S GET YOU COVERED
You’ve got a great device in your hands, complete with a 2-year limited warranty coverage. Now maximize its potential and score exclusive Razer benefits by registering at razerid.razer.com
Got a question? Ask the Razer Support Team at support.razer.com
GETTING STARTED
CHARGING YOUR WIRELESS EARPHONES AND CHARGING CASE
For first time use, connect the charging case to a USB port using the charging cable without removing the earbuds. For subsequent use, the charging case and the earbuds can be charged independently.
Wait until your Wireless Earphones and Charging Case is fully charged.
BATTERY INDICATOR FOR THE CHARGING CASE
| When Plugged In | When Unplugged | ||
| Status | Status | ||
Static red  | Charging | Static green | Battery full |
| Static green | Fully charged | Static orange | Battery low |
| Blinking red | Battery critical | ||
PAIRING TO A MOBILE DEVICE
When trying to connect your Razer product, remember to keep it within 1 meter of your mobile device.
- While inside the charging case, simply open the lid to enter pairing mode.
- Enable Bluetooth on your mobile device and select Razer Hammerhead TWS X from the list of devices found.
- Wait for pairing to complete. You will hear an audio prompt when the earbuds have successfully paired and connected to your device.
If the earbuds fail to connect to your audio source, the earbuds will stay in search mode then power off after 3 minutes. If this happens, simply repeat the steps again to pair.
Once the earbuds have been paired, it will automatically try to connect to that paired mobile device every time the charging case’s lid is opened, or the earbuds are powered on. Your earbuds can only connect to one mobile device at a time.
USING YOUR EARBUDS
GAMING MODE
While connected, triple tap then hold the last tap for at least 2 seconds on any earbud to activate gaming mode. Once enabled, your earbuds will function at a lower latency; giving you real-time audio feedback while gaming. Repeat the same gesture to disable gaming mode.
For best perpormance, it is recommended to keep your earbuds within a very close distance o[the audio source.
USING THE SILICONE EARBUD SLEEVES
The silicone earbud sleeves offer increased comfort, sound isolation, and security. The soft texture feels better against your ear compared to bare plastic. Device audio improves by separating it from surrounding noise. The sleeves also help to keep the earbud secure by providing grip.
To use them, simply insert the earbud into the corresponding sleeve, and make sure each air vent is properly aligned with the sleeve opening.
POWER ON/OFF
To power off the device, simply place the earbuds back inside the charging case and close the lid. Opening the lid if they are in the charging case will power them on.
If the earbuds are left idle outside the charging case for a few minutes, you will hear an audio prompt and then the earbuds will power off.
Tap and hold the function button on each earbud for at least 2 seconds to power them on again. You will hear an audio prompt from each earbud once they are powered on.
FUNCTION BUTTON C}UICK REFERENCE
The following functions are only available when the earbuds are paired to a mobile device
ACTION | EFFECT | AUDIO PROMPT |
| Tap | Answer call | Voice |
| End call | Tone | |
| Play/pause media | None | |
| Tap and hold for 2 seconds | Power on the corresponding earbud | Voice |
| Reject incoming call | Voice | |
| Activate virtual assistant | Tone | |
| Tap and hold for 4 seconds | Activate pairing mode for the corresponding earbud | Voice |
| Double tap | Accept incoming call or switch calls | None |
| Skip to the next track when playing media | None | |
| Triple tap | Return to the previous track when playing media | None |
| Triple tap then hold the last tap for 2 seconds” | Enable/disable Gaming Mode | Voice |
| While in pairing mode, clear paired devices | Voice |
RAZER AUDIO APP
Making advanced customization just got a whole lot easier for your Wireless Earphones and Charging Case. With the Razer Audio app, learn all its gestures, select from predefined EQs or customize one as needed, remap what each tap or gesture function does and much more— anytime, anywhere.
SAFTY AND MAINTENANCE
SAFETY GUIDELINES
In order to achieve maximum safety while using your Wireless Earphones and Charging Case, we suggest that you adopt the following guidelines:
Should you have trouble operating the device properly and troubleshooting does not work, unplug the device and contact the Razer hotline or go to support.razer.com for assistance.
Do not take apart the device (doing so will void your warranty) and do not attempt to operate it under abnormal current loads.
Keep the device away from liquid, humidity or moisture. Operate the device only within the specific temperature range of 0°C (32°F) to ¢0°C (104° F). Should the temperature exceed this range, unplug and/or switch off the device in order to let the temperature stabilize to an optimal level.
The device isolates external ambient sounds even at low volumes, resulting in lowered awareness of your external surroundings. Please remove the device when engaging in any activities that requires active awareness of your surroundings.
Listening to excessively loud volumes over extended periods of time can damage your hearing. Furthermore, legislation of certain countries permits a maximum sound level of 86db to affect your hearing for 8 hours a day. We therefore recommend that you reduce the volume to a comfortable level when listening for prolonged periods of time. Please, take good care of your hearing.
MAINTENANCE AND USE
The Wireless Earphones and Charging Case requires minimum maintenance to keep it in optimum condition. Once a month we recommend you clean it using a soft cloth or cotton swab to prevent dirt buildup. Do not use soap or harsh cleaning agents.
LEGALESE
COPYRIGHT AND INTELLECTUAL PROPERTY INFORMATION
©20 Razer Inc. All rights reserved. Razer, the triple-headed snake logo, Razer logo, and “For Garners. By Garners.“ are trademarks or registered trademarks of Razer Inc. and/or affiliated companies in the United States or other countries. All other trademarks are the property of their respective owners. <2018 Google LLC All rights reserved. Android, Google, Google Logo, Google Play, and the Google Play logo are registered trademarks of Google LLC. Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
©The Bluetooth% word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., and any use of such marks by Razer is under license.
Comply is a registered trademark of Hearing Components, Inc.
Razer Inc. (“Razer”) may have copyright, trademarks, trade secrets, patents, patent applications, or other intellectual property rights (whether registered or unregistered) concerning the product in this guide. Furnishing of this guide does not give you a license to any such copyright, trademark, patent or other intellectual property right. The Wireless Earphones and Charging Case (the “Product”) may differ from pictures whether on packaging or otherwise. Razer assumes no responsibility for such differences or for any errors that may appear. Information contained herein is subject to change without notice.
LIMITED PRODUCT WARRANTY
For the latest and current terms of the Limited Product Warranty, please visit razer.com/warrantv.
LIMITATION OF LIABILITY
Razer shall in no event be liable for any lost profits, loss of information or data, special, incidental, indirect, punitive or consequential or incidental damages, arising in any way out of distribution of, sale of, resale of, use of, or inability to use the Product. In no event shall Razer’s liability exceed the retail purchase price of the Product.
GENERAL
These terms shall be governed by and construed under the laws of the jurisdiction in which the Product was purchased. If any term herein is held to be invalid or unenforceable, then such term (in so far as it is invalid or unenforceable) shall be given no effect and deemed to be excluded without invalidating any of the remaining terms. Razer reserves the right to amend any term at any time without notice.
Product registration numbers:
FCC ID: RWO-383
IC ID: 8092D-383
FCC CAUTION STATEMENT
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
- this device may not cause harmful interference, and
- this device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by party responsible for compliance could void the user authority to operate this equipment.
IMPDRTANT NOT:
FCC Radiation Exposure Statement
This equipment complies with FCE radiation exposure limits set firth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
CANADA SAR
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 0mm between the radiator and your body.
MOTICE FOR CANADA
This Class B digital apparatus complies with Canadian ICE5-003.
Caution!
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of Omm between the radiator and your body.
CAMADIAN CLASS B STATEMENT:
This device complies with Industry Canada’s licence exempt R5Ss. Operation is subject to the following two conditions!
- This device may not cause interference; and
- This device must accept any interference, including interference that may cause undesired operation of the device.
RADIATION EXPOSURE STATEMENT:
The product comply with the Canada portable RF exposure limit set forth for an uncontrolled environment and are safe for intended operation as described in this manual. The further RF exposure reduction can be achieved if the product can be kept as far as possible from the user body or set the device to lower output power if such fun Cation is available.
STATEMENT OF
COMPLIANCE WITH EU DIRECTIVE
STATEMENT OF COMPLIANCE WITH EU DIRECTIVE
Hereby, Razer (Europe) GmbH, declares that this Wireless earphones model: 383, Charging case model: 383C is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and 2015/863/EU.
Wireless earphone (Left):
Radio Frequency: Bluetooth
Operating Frequency: 2400-2483.5Mhz
Output power: <11dBm
Wireless earphone (Right):
Radio Frequency: Bluetooth
Operating Frequency: 2400-2483.5Mhz
Output power: <11dBm
BATTERY INFO
Risk of fire or explosion or defeat the safeguard of equipment if the battery is replaced by an incorrect type. Replace only with the same or equivalent type. Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion. High or low extreme temperatures or low air pressure at high altitude that the battery can be subjected to during use, storage or transportation. Leaving the battery in an extremely high temperature and/or low air pressure surrounding environment that can result in an explosion or the leakage of flammable liquid or gas
EU PRODUCT AND BATTERY DISPOSAL INFORMATION
BATTERY WARNING
The wireless earphones and charging case contains Li-ion rechargeable batteries. In general, the life expectancy of such batteries is dependent upon usage. If you suspect that the Li-ion rechargeable battery inside the wireless earphones and charging case may be drained (has a low charge), try charging it. Caution: Do not open, mutilate, or expose to conducting materials (metal), moisture, liquid, fire, or heat. Doing so may cause batteries to leak or explode, resulting in personal injury. Do not leave the rechargeable batteries discharged or unused for extended periods. Battery life varies with usage.
WASTE ELECTRICAL AND ELECTRONIC
EQUIPMENT INFORMATIDN
Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in the European Union and other European countries with separate collection systems) This marking shown on the product or its literature, indicates that it should not be disposed with other household wastes at the end of its working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take this item for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product should not be mixed with other commercial wastes for disposal.
