Philips Sonicare Charger Toothbrushes
Can I use my Philips Sonicare charger with other toothbrushes?
Philips Sonicare chargers are designed to fit the matching toothbrush handle, however, some models are interchangeable. Find out below if your charger is compatible with other Philips Sonicare toothbrushes.
Interchangeable Philips Sonicare chargers
Below you will find a list of Philips Sonicare toothbrushes that are compatible with other chargers:
- EasyClean toothbrush
- ExpertClean toothbrush
- ExpertResults toothbrush
- Flexcare Platinum Connected toothbrush
- FlexCare Platinum toothbrush
- FlexCare+ toothbrush
- FlexCare toothbrush
- HealthyWhite toothbrush
- HealthyWhite+ toothbrush
- ProtectiveClean toothbrush
- 2 Series Plaque Removal toothbrush
- 3 Series Gum Health toothbrush
- Essence+ toothbrush
- Sonicare for Kids
- Philips Sonicare AirFloss
Operating time for each toothbrush
Below operating times are based on a full charge and regular use (twice a day). It can take up to 24 hours before your Philips Sonicare toothbrush is fully charged. To avoid an empty battery, you can always leave your toothbrush on the charger between brushings.
Operating time from a full to empty
- DiamondClean Smart; up to 2 weeks
- DiamondClean; up to 3 weeks
- Flexcare Platinum Connected; up to 2 weeks
- Flexcare and Flexcare+; up to 3 weeks
- ProtectiveClean; up to 2 weeks
- 3 Series; up to 3 weeks
- 2 Series; up to 2 weeks
- Healthywhite+; up to 3 weeks
- Essence+; up to 10 days
- Essence; up to 2 weeks
My Philips Sonicare toothbrush makes loud noise
Philips Sonicare Toothbrushes use powerful vibrations which produce up to 62,000 brush strokes per minute, which could cause a loud noise. Use this video to try and solve this issue yourself.
Electric brushing
The sound and vibration of the Philips Sonicare may seem unusual to you if you are used to a manual toothbrush. If this is your first electric toothbrush, it can take a while to get used to electric brushing.
Identify where the noise is coming from
Remove the brush head. Do you still hear the same loud noise after removing the brush head?
- If yes, the issue might be at the handle. Please contact us for further assistance.
- If no, the issue might be at the brush head. Read along to try and solve this issue yourself
Brush head not well placed
Reattach the brush head. Make sure that the brush head is well placed and not loose or wobbly. A small gap between the handle and the brush head is normal.
Counterfeit brush heads
Counterfeit brush heads may make more noise than genuine Philips Sonicare brush heads. We recommend you to use genuine Philips Sonicare brush heads.
Brush head is worn
If you used the same brush head for more than three months, you might need to replace your brush head. As brush heads wear out, they may start to produce more noise. We recommend replacing the brush head every three months.
My Philips Sonicare DiamondClean toothbrush is not turning on
Is your Philips Sonicare DiamondClean or DiamondClean Smart toothbrush not turning on anymore? You might want to use these possible causes and solutions to try and solve this issue yourself.
Battery is empty or not fully charged
Place your handle on the charger. Do you see the battery indicator light blinking or do you hear a beep? This means that your toothbrush is charging. Fully charge your Philips Sonicare DiamondClean toothbrush for 24 hours.
The power button is stuck
Toothpaste or debris could get inside the small gap around the power button. This might cause the power button to get stuck and not properly functioning anymore. Clean the power button and the area around it with a damp cloth to make sure it is free of debris.
Outlet is not working
Try another appliance on the same outlet. If that appliance is also not working, the issue might be at the outlet. Try a different outlet to fully charge your Philips Sonicare toothbrush.
Not using the original charger
Make sure that you use the original charger that came with your Philips Sonicare DiamondClean or DiamondClean Smart toothbrush. The charging components (charging base, glass, travel case) are not interchangeable.
The surface or other chargers are interfering
Metal surfaces or other chargers may interfere with your DiamondClean or DiamondClean Smart charger. Make sure that the charger is not placed on a metal surface or near other chargers. Place the charger in a different position and try again.
My Philips Sonicare toothbrush makes loud noise
Philips Sonicare Toothbrushes use powerful vibrations which produce up to 62,000 brush strokes per minute, which could cause a loud noise. Use this video to try and solve this issue yourself.
Electric brushing
The sound and vibration of the Philips Sonicare may seem unusual to you if you are used to a manual toothbrush. If this is your first electric toothbrush, it can take a while to get used to electric brushing.
Identify where the noise is coming from
Remove the brush head. Do you still hear the same loud noise after removing the brush head?
- If yes, the issue might be at the handle. Please contact us for further assistance.
- If no, the issue might be at the brush head. Read along to try and solve this issue yourself
Brush head not well placed
Reattach the brush head. Make sure that the brush head is well placed and not loose or wobbly. A small gap between the handle and the brush head is normal.
Counterfeit brush heads
Counterfeit brush heads may make more noise than genuine Philips Sonicare brush heads. We recommend you to use genuine Philips Sonicare brush heads.
Brush head is worn
If you used the same brush head for more than three months, you might need to replace your brush head. As brush heads wear out, they may start to produce more noise. We recommend replacing the brush head every three months.
My Philips Sonicare DiamondClean toothbrush does not charge
Is your Philips Sonicare DiamondClean or DiamondClean Smart toothbrush not charging? Use these possible causes and solutions to try and solve the charging issue yourself.
Handle is not fully charged
Place your handle on the charger. If you see the battery indicator light (below the modes) blinking, or if you hear a beep, it means that your toothbrush is charging. Fully charge your Philips Sonicare DiamondClean toothbrush for 24 hours.
Not using the original charger
Make sure that you use the original charger that came with your Philips Sonicare DiamondClean or DiamondClean Smart toothbrush. The charging components (charging base, charging glass, travel case) are not interchangeable.
Outlet is not working
Try another appliance on the same outlet. If that appliance is also not working, the issue might be at the outlet. Try a different outlet to fully charge your Philips Sonicare toothbrush. You might need to reset a GFCI outlet.
The surface or other chargers are interfering
Metal surfaces or other chargers may interfere with your DiamondClean or DiamondClean Smart charger. Make sure that the charger is not placed on a metal surface or near other chargers. Place the charger in a different position and try again.
Toothbrush is placed incorrectly in the charging glass
Make sure that bottom of your toothbrush is touching the center of the charging glass or on the charging pad.
Firmware is not updated
Note: This solution is only applicable for DiamondClean Smart toothbrushes. If you have a DiamondClean Smart toothbrush, follow these steps to check if you have the latest firmware installed on your toothbrush handle:
- Update (or download) the latest version of the Philips Sonicare app from the App Store or Google Play.
- Open the Philips Sonicare app
- Tap on the menu icon in the top left corner
- Go to ‘My Products’
- Select your toothbrush
- Select ‘Handle update’ to see if any updates are available
