HK5910 Series Point of Sale System
Product Information
The Shiji HK5910 Series All-in-One Point-of-Sale (POS) is a
versatile POS system that is suitable for commercial enterprises
such as retail stores, supermarkets, convenience stores, and
hotels. It features an open operating system, flexible component
structure, and standard peripheral interface. The system is
designed with reliable and easy-to-maintain components, making it
cost-effective and competitive in the market.
Basic Product Configuration
- Category: System
- External Parts: HK5910
- CPU: J6412
- Memory: 4G DDR4 (Up to 32G)
- Storage: 128G SSD (Up to 256G)
- LCD Size: 15′ LCD
- Resolution: 1024*768
- Touch Screen: Capacitive touch screen
- Ethernet: 1*RJ45 (1000M)
- Second Display (optional): 10.4′ LCD
800*600 - Audio: 1*3W
- Card Reader (optional): Magnetic card reader /
RFID reader - Fingerprint Reader (optional): Support
- Wifi&BT (optional): Support
Product Usage Instructions
Before installing and using the Shiji HK5910 Series POS System,
please read the user manual thoroughly. Follow the instructions
below for proper usage:
Installation
The machine installation must be carried out by a professional
technician or a dealer. Unauthorized modification or failure to
follow the instructions may result in damage. Ensure that you
replace connected peripherals and cables according to the provided
instructions.
Warnings
- Static may cause damage to the POS.
- Incorrectly replacing the battery can result in an explosion.
Only replace the battery with the same or equivalent type
recommended by the manufacturer (Shiji). - Discard used batteries according to the manufacturer’s
instructions. - Do not remove peripheral devices before turning off the
system. - Turn on the system after turning on peripheral devices and turn
off the peripheral devices after turning off the system.
Environmental Specifications
- Power Input: AC 100~240V 50-60Hz
(grounding) - Working Temperature: Refer to environmental
category - Working Humidity: Refer to environmental
category - Storage Temperature: Refer to environmental
category - Storage Humidity: Refer to environmental
category
Unpacking and Inspection
Refer to the user manual for detailed instructions on unpacking
and inspecting the product.
UserManual
HK5910SeriesAll-in-OnePoint-of-Sale(POS)
Shiji(US)Inc.
HK5910 Series All-in-One POS System
General User Notices
Thank you very much for choosing Shiji HK5910 Series POS System. Please read the user manual thoroughly and get to know deeper understandings before installing and using the machine. Keep the user manual for future reference in case of questions during the use.
In the interest of continuing product improvement, Shiji reserves the right to change or update product specifications, functions, or software without notice. Features, functions, and operations described in this manual may not exactly the same since the products are sold in different regions. In some circumstances, pictures shown are illustrative protypes only and may differ from the actual product. Contact our customer service or your dealer for the latest information before reading this user manual.
The machine installation must be carried out by a professional technician or a dealer. Shiji will not accept any responsibility for damage arising out of unauthorized modification or failure to follow the instructions to replace the connected peripherals and cables.
Warning:
Static may cause damage to the POS. Incorrectly replacing a battery can result in an explosion. Make sure to only
replace the battery with the same or equivalent type as recommended by the manufacturer (Shiji). Discard used batteries according to the manufacturer’s instructions. Do not remove the peripheral device before you turn off the system. Turn on the system after you turn on peripheral devices and turn off the peripheral devices after you turn off the system.
The manufacturer reserves the right to change or modify any information or specifications contained in this manual without prior notice. Product Standard Number: Q/0202 RSR527 Product NameShiji HK5910 Series All-in-One Point-of-Sale (POS)
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HK5910 Series All-in-One POS System
1. System Introduction
The Shiji HK5910 Series All-in-One Point-of-Sale (POS) adopts an open operating system, flexible component structure, and standard peripheral interface. It can be used both networking or stand-alone and applies in commercial enterprises such as retail stores, supermarkets, convenience stores, and hotels. All major components are standard parts, so the quality is reliable, easy to maintain and upgrade, also cost-effectively making it more competitive with similar products.
Basic Product Configuration
Category System External
Parts
HK5910
CPU
J6412
Memory
4G DDR4 (Up to 32G)
Storage
128G SSD (Up to 256G)
LCD Size
15′ LCD
Resolution
1024*768
Touch Screen
Capacitive touch screen
Ethernet Second Display (optional)
Audio
1*RJ45 (1000M)
15′ LCD 1024*768 10.4′ LCD 800*600
1*3W
Card Reader (optional)
Magnetic card reader /RFID reader
Fingerprint Reader (optional) Support
Wifi&BT(optional)
support
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HK5910 Series All-in-One POS System
2. I/O Panel
1CashDrawer 3PowerUSB 5USB*2 7USB*2 912VDC_OUT 11USB*2 13USB*1
224VDC_IN 4RJ45LAN 6RJ50COM 8Audio 10RJ50COM 12DP
3. Environmental Absolute Grade
Category
Power Input
Working Temperature
Environment
Working Humidity
Storage Temperature
Storage Humidity
Description AC 100~240V 50-60Hz (grounding)
0°C – 40°C 35%80% -20°C – 55°C 20%93%
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HK5910 Series All-in-One POS System
System Dimensions
Single-screen 15 inch Device, W x D x H: 349 x 252 x 331, Main Display flip angle: 5-180°
Dual-screen 15+15 Device, W x D x H: 349 x 331 x 345mm, Main Display flip angle :5-50°second display flip angle: 0-30°
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HK5910 Series All-in-One POS System
Dual-screen Device15+10.4 W x D x H: 349 x 320 x 331Main Display flip angle :5-50°second display flip angle: 0-35°
Dual-screen Device15+10.4 W x D x H: 349 x 320 x 331, Main Display flip angle :5-50°second display flip angle: 0-25°.
4. Unpacking and Inspection
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HK5910 Series All-in-One POS System
1) Before unpacking, inspect the outer packing box is in good condition and check if there is any visible damage. Contact your dealer if you notice that the package is damaged as soon as possible.
2) The HK5910 series product is carefully packed in an EPE cushion and in a carton box to protect it. Check the packaging bag for any damage before removing them.
3) When taking out the machine from the carton handle it carefully and avoid bumping.
4) Check the packing accessories and ensure the items are included: a power adapter, a power cable and connecting cables.
5) Check the machine and inspect it for obvious scratches or appearance damages. 6) The machine must be installed by a service technician or by an authorized dealer.
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HK5910 Series All-in-One POS System
5. Instruction for Usage
1) Switching Instruction Start-up: When the adapter is connected, press the Power button on the right
back side of the bottom of the machine, see the button indicator light on, then start-up can be achieved.
2) Instructions for using magnetic stripe cards When swiping the card, the machine should be placed on a hard horizontal plane. Please scratch the magnetic strip of the magnetic strip card inward from the swipe
slot. The card swiping process should be smooth and uniform.
3) Instructions for using RFID contactless cards The RFID contactless card reader module is located behind the right side of the
Host. (with a contactless payment sign) When the induction card is not received, please place the card above the induction
area.
6. Safety Notes
1) The cash register requires that the external power supply should be grounded well. The ground resistance value should be less than 0.1 and the machine must connect to a grounded international three 3-pin power socket. If the power supply is ungrounded or improperly grounded may cause leakage current. It will be hazardous to the user and also affect the normal operation of the cash register.
2) During the operation, must use a three 3-pin power socket and a UPS that meet CCC certification national standards. It needs to be grounded well and the supply voltage shall be stable. Make sure the voltage of the outlet provides shall be in line with the voltage marked on the label of the unit.
3) The unit shall be used under dry, ventilated & clean environment away from sunlight. Avoid making the air vent of the host machine blocked or covered. Ensure the air vent has an exhaust outlet with a certain opening gap.
4) The product is a Level A one, it may cause radio interference in living environment. In such case, users may need to take practical & feasible measures against the interference.
5) Be sure neither to lengthen cable nor to replace parts at your will, if you have any
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HK5910 Series All-in-One POS System
demand, please contact with the reseller. 6) Be sure not to unplug or plug in any live part or external device when they are in
energized state, and the connecting cables of the POS between parts shall be connected securely. 7) When inserting USB flash or disk, you shall kill virus to prevent the host machine from virus. Android doesn’t support NTFS file system. If the USB flash drive you insert is NTFS file system, it won’t be supported. 8) Do not switch on or off the host frequently, because it is easy to result in damage on the machine. 9) Be sure not to sprinkle any liquid or fall any object into the unit. 10) Be sure not to keep heavy, strenuous movement, shake & heavy strike away from the POS. 11) If any liquid sprinkles or any sundry falls into the unit, please shut it down immediately & switch off power supply, take batteries down, dry the liquid or remove the sundry. If you take the batteries down, you shall reset CMOS. 12) In case of safety fault, such as peculiar smell, abnormal sound, leakage, and other faults, you must switch off the power supply at once and then contact with reseller. When the POS is not in use, you shall switch off power supply. Do not directly turn off the main power supply, you should exit the application program, turn off the machine, then turn off the main power supply, and put on a dust cover.
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HK5910 Series All-in-One POS System
7. Declaration of the Presence Condition of the Restricted Substances Marking
Unit
Main Board
Internal Storage
Hard Disk Power
Main Display
Customer Display Keyboard Printer CPU Fan CPU Cables
Cash Drawer
Chassis
Packaging Carton
(Pb)
Condition of the Restricted Substances Marking
(Hg) (Cd)
(Cr6+) (PBB) (PBDE)
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
*SJ/T11364 This table is prepared in accordance with the provisions of SJ/T 11364.
O: GB/T26572 O: Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is below the limit requirement in GB/T 26572.
X: GB/T26572 X: Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials used for this part is above the limit requirement in GB/T 26572.
HK5910 Series All-in-One POS System
8. Accessories Annexes
No.
Item
1
POS
2
Adaptor
3
Power Cable
Qty
Note
1
1
1
9. Others
For the drivers of other peripheral devices, refer to the USB driver from the package. You can log in to Shiji website or contact Shiji via 24h customer service hotline. 24h customer service hotline4006-585-111
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10. FCC Statement:
This device complies with part 15 of the FCC Rules. Operation is subject to the following twoconditions:(1)Thisdevicemaynotcauseharmfulinterference,and(2)thisdevice must accept any interference received, including interference that may cause undesiredoperation. This equipment has been tested and found to comply with the limits for ac Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.Thisequipmentgenerates,usesandcanradiateradiofrequencyenergy and,ifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmful interference to radio communications. However ,there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interferencebyoneormoreofthefollowingmeasures: –Reorientorrelocatethereceivingantenna. –Increasetheseparationbetweentheequipmentandreceiver. –Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthe receiverisconnected –Consultthedealeroranexperiencedradio/TVtechnicianforhelp. Caution: Any changes or modifications not expressly approved by the party responsible forcompliancecouldvoidtheuser’sauthoritytooperatetheequipment. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunctionwithanyotherantennaortransmitter. This equipment should be installed and operated with minimum distance 20cm betweentheradiator&yourbody.
HK5910 Series All-in-One POS System
24h
Serving
24h customer service hotline
4006-585-111
QC
Shiji(US)Inc.
