HC220-G5 Whole Home Mesh Wi-Fi AP
Product Information
The Whole Home Mesh Wi-Fi AP is designed to create a mesh
wireless network throughout your home. The device has ports for
connecting to the internet, power adapter, modem/router and other
mesh devices. The device can be set up through the TP-Link Aginet
app or via a web browser. The LED status indicates the current
status of the device.
Connect the Hardware
To connect the hardware, follow these steps:
- Connect the power adapter to the mesh device.
- Connect the WAN/LAN port of the mesh device to your
modem/router’s Ethernet port via an Ethernet cable. - Verify the status LED is flashing blue before continuing with
the configuration.
Set Up the Network
Method 1: Via TP-Link Aginet App
To set up the network via TP-Link Aginet App, follow these
steps:
- Download and install the Aginet app from Apple app Store or
Google Play, or simply scan the QR code provided in the
manual. - Open the Aginet app and log in with your TP-Link ID.
(Optional) - Tap Create a Network in the Aginet app then choose Connect via
Ethernet Cable. Follow the steps to complete the setup and connect
to the internet.
Method 2: Via a Web Browser
To set up the network via a web browser, follow these steps:
- Connect your Laptop/PC/Mobile phone to the mesh device
wirelessly or with an Ethernet cable. - Launch a web browser, and enter http://tplinkwifi.net or
http://192.168.88.1 in the address bar. Create your own login
password and log in to the device. - Follow the Quick Setup instructions to set up your
network.
LED Status
The LED status indicates the current status of the device:
- Flashing yellow: The device is starting up or resetting.
- Yellow: The connection quality of the device is normal.
- Flashing blue: The device is ready for setup.
- Fast flashing blue: The device is establishing a WPS or mesh
connection. - Blue: The device has been set up, but the internet is
unavailable. - Flashing white/green: The device is upgrading firmware.
- White/green: The device is all set up and connected to
internet. - Flashing red: The device has lost connection.
- Red: The device has an issue.
Quick Installation Guide
Whole Home Mesh Wi-Fi AP
Connect the Hardware
The Whole Home Mesh Wi-Fi AP is designed to create a mesh wireless network throughout your home.
Connect the Hardware
Internet
Power Adapter
Modem/Router
Mesh Device Ports
POWER
WAN/LAN
LAN1
LAN2
RESET
1 2
Note: For different mesh devices, the ports may differ from actual products.
1 Connect the power adapter to the mesh device. 2 Connect the WAN/LAN port of the mesh device to your modem/router’s Ethernet port via an Ethernet cable. 3 Verify the status LED is flashing blue before continuing with the configuration.
Set Up the Network
Method 1: Via TP-Link Aginet App
1. Download the Aginet app. You can easily set up and manage your network through the Aginet app. Search for Aginet on the Apple app Store or Google Play, or simply scan the QR code below. Download and install the Aginet app.
or
Scan for Aginet
Aginet
2. Open the Aginet app and log in with your TP-Link ID.
Note: This step is optional. If you don’t have an account, you may choose to create a TP-Link ID, or simply manage your device without it. To enjoy a more complete service from TP-Link, bind your TP-Link ID to the mesh device.
3. Set up your network
Tap “Create a Network” in the Aginet app then choose “Connect via Ethernet Cable”. Follow the steps to complete the setup and connect to the internet.
How will you connect your device to the internet?
Connect via Ethernet Cable (to a Modem)
WAN
USB
WAN LAN1 LAN2 LAN3 L
Wi-Fi/ WPS
Reset
USB
WAN LAN1 LAN2 LAN3 LAN4
Power On/Off
Power
After completing the configuration of the first device, you can choose to add more mesh devices to extend Wi-Fi coverage.
Select the device type you’d like to add.
Mesh Device
Set Up the Network
Method 2: Via a Web Browser
1. Connect your Laptop/PC/Mobile phone to the mesh device wirelessly or with an Ethernet cable.
The default wireless network name (SSID) and password are printed on the product label at the bottom of the mesh device.
Power: 12V 1.0A Default Access: http://tplinkwifi.net
FCC ID: 2AXJ4HC220G5 MADE IN CHINA
Model: HC220-G5 AC1200 Whole Home Mesh Wi-Fi AP
Model: HC220-G5 SN:XXXXXXXXXXXXX
Ver:1.0
MAC: XX-XX-XX-XX-XX-XX
Wireless Password/PIN:XXXXXXXX SSID: TP-Link_XXXX
2. Launch a web browser, and enter http://tplinkwifi.net or http://192.168.88.1 in the address bar. Create your own login password and log in to the device.
Note:
1. If the login window does not appear, please refer to Q1 of Need Help? in this guide. 2. For ISP customized mesh devices, the login account name and password may be printed on the product label.
http://tplinkwifi.net
New Password
Low
Middle
High
Confirm Password
Save
3. Follow the Quick Setup instructions to set up your network.
LED Status
Status LED
LED
Device Status
Flashing yellow Yellow Flashing blue Fast flashing blue Blue Flashing white/green White/green Flashing red Red
The device is starting up or resetting. The connection quality of the device is normal. The device is ready for setup. The device is establishing a WPS or mesh connection. The device has been set up, but the internet is unavailable. The device is upgrading firmware. The device is all set up and connected to internet. The device has lost connection. The device has an issue.
©2023 TP-Link 7109505768 REV1.0.2
Need Help?
Q1. What should I do if I cannot access the web management page? If the computer is set to a static IP address, change its settings to obtain an IP address automatically. Make sure http://tplinkwifi.net is correctly entered in the web browser. Use another web browser and try again. Reboot your device and try again. Disable then enable the network adapter being used.
Q2. What should I do if the mesh device’s status LED remains flashing red? Place the mesh device close to another configured mesh device until the status LED turns solid blue, white or green, then relocate the mesh device. Refer to Q4 to reset your mesh device, and then re-add the mesh device to the network using the Aginet app or via a web browser.
Q3. What should I do if I cannot access the internet? Check if the internet is working normally by connecting a computer directly to the modem or the router via an Ethernet cable. If it is not, contact your internet service provider. For router mode, log in to the management page of the mesh device, and go to the Status page to check whether the IP address is valid or not. If it is, please run the Quick Setup again, otherwise, recheck the hardware connection. Reboot your device and try again.
Q4. How do I restore the device to its factory default settings? While the device is powered on, press and hold the RESET button for at least five seconds, and then release the button. Log in to the web management page of the device, go to System Tools > Backup & Restore and click Factory Restore. The device will restore and reboot automatically.
Q5. What should I do if I forget my web management page password? Refer to Q4 to reset your device, and then you can set a new password.
Q6. What should I do if I forget my wireless network password? If you haven’t changed the default wireless password, it can be found on the product label at the bottom of the mesh device. Connect a computer to the mesh device via an Ethernet cable. Log in to the web management page, and go to Basic > Wireless to retrieve or reset your wireless password.
Safety Information
Keep the device away from water, fire, humidity or hot environments. · Do not attempt to disassemble, repair, or modify the device. If you need service, please
contact us. · Do not use the device where wireless devices are not allowed. · Do not use damaged charger or USB cable to charge the device. · Do not use any other chargers than those recommended. · Adapter shall be installed near the equipment and shall be easily accessible. Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of device. Please use this product with care and operate at your own risk.
EU Declaration of Conformity
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011 /65/EU and (EU) 2015/863. The original EU declaration of conformity may be found at https://www.tp-link.com/en/support/ce/
UK Declaration of Conformity
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017. The original UK declaration of conformity may be found at https://www.tp-link.com/support/ukca/
Operating Frequency / max output power
2400MHz~2483.5MHz / 20dBm 5150MHz~5250MHz (Indoor use only) / 23dBm 5250MHz~5350MHz (Indoor use only) / 23dBm 5470MHz~5725MHz / 30dBm
Restrictions in:
Attention: This device may only be used indoors in all EU member states, EFTA countries and Northern Ireland.
European Union Disposal and Recycling Information
The symbol below means that according to local regulations your product and/or its battery shall be disposed of separately from domestic waste. If this product is end of life, take it to a recycling station designated by local authorities. At the time of disposal, the separate collection of your product and/or its battery will help save natural resources and ensure that the environment is sustainable development.
GNU General Public License Notice
This product may include software code developed by third parties, including software code subject to the GNU General Public License (“GPL”). As applicable, TP-Link (“TP-Link” in this context referring to the TP-Link entity offering respective software for download or being responsible for distribution of products that contain respective code) provides, by itself or with the support of third parties (e.g. the TP-Link Corporation Limited), mail service of a machine readable copy of the corresponding GPL source code on CD-ROM upon request via email or traditional paper mail. TP-Link will charge for a nominal cost to cover shipping and media charges as allowed under the GPL. This offer will be valid for at least 3 years.
For GPL inquiries and the GPL CD-ROM information, please contact [email protected] or write to Suite 901, New East Ocean Centre, Tsim Sha Tsui, Hong Kong. Additionally, TP-Link provides for a GPL-Code-Centre under https://www.tp-link.com/support/gpl/ where machine readable copies of the GPL source codes used in TP-Link products are available for free download.
The GPL Code used in this product is distributed WITHOUT ANY WARRANTY and is subject to the copyrights of one or more authors. For further information about GNU General Public License please refer to the following website: https://static.tp-link.com/resources/document/GPL%20License%20Terms.pdf
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