Real Flame Recalls Arroyo And Hideaway Wood Burning Fire Pits Due To Fire Hazard; Sold Exclusively At Crate And Barrel (recall Alert)

Real Flame Recalls Arroyo And Hideaway Wood Burning Fire Pits Due To Fire Hazard; Sold Exclusively At Crate And Barrel (recall Alert)

Name of product:
Arroyo and Hideaway Wood Burning Fire Pits
Hazard:

Wood stored under the unit can ignite, posing a fire hazard.

Remedy:
Refund
Recall date:
July 15, 2021
Units:

About 700 (In addition, about 81 in Canada)

Consumer Contact:

Real Flame at 800-654-1704 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.realflame.com and click “Support” for more information.

Recall Details

In Conjunction With:
Description:

This recall includes Arroyo and Hideaway Wood Burning Fire Pits sold at Crate and Barrel.  The Arroyo is a black color chimenea-style fireplace measuring about 5 feet high and 1½ feet wide, and has UPC 752370060107.  The Hideaway is a black color round wood burning fireplace measuring about 1½ feet high and 3 feet wide, and has UPC 752370064501. 

 
Remedy:

Consumers should immediately stop using the recalled Arroyo or Hideaway Wood Burning Fire Pits and contact Real Flame to arrange for removal of the fire pit in exchange for a full refund. Real Flame is contacting all known purchasers directly.


 

Incidents/Injuries:

Real Flame has received one report of a fire involving minor property damage. No injuries have been reported.

Sold At:

Exclusively at Crate and Barrel stores nationwide and online at www.crateandbarel.com from December 2020 through May 2021 for about $700.

Importer(s):

Real Flame Co. Inc., of Racine, Wis.

Manufactured In:
China
Recall number:
21-763

CSPC Recall Notice

Documents / Resouces

Download manual
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.


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