Vox Whsm35-50-65-80-100 Electrical Water Heater User Manual (+ PDF)

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1 WHSM35-50-65-80-100 Electrical Water Heater

WHSM35-50-65-80-100 Electrical Water Heater

Product Information

The ELECTRICAL WATER HEATER is available in different models:
WHSM35, WHSM50, WHSM65, WHSM80, WHSM100, WHSD35, WHSD50, WHSD65,
WHSD80, WHSD100, WHSDB50, WHSDB65, WHSDB80, and WHSDB100. These
water heaters are nature and technology friendly products
manufactured by VOX. They are designed with advanced technological
solutions and are easy to use. The appliances are produced with
meticulous care and undergo rigorous quality control at VOX’s
modern plants.

Product Usage Instructions

The water heater must be mounted by VOX Authorized Service to
ensure proper installation.
The water heater must be grounded for safety.
Before operating the water heater, ensure it is filled with
water. Open the hot water tap to check if water is flowing,
indicating that the appliance is full of water.
Do not operate the water heater without proper grounding to
avoid any damage.
Only authorized persons should perform operations on the water
heater to prevent any damage.
For drainage, ensure the drainage tip is left open to the
atmosphere to prevent dripping waters from causing any issues.
The water heater is designed for domestic use and should only
be used at home and for specified purposes.

For more detailed instructions on installation, technical
specifications, electrical connections, functions and features,
cleaning and maintenance, energy-saving recommendations, and
troubleshooting, refer to the user manual provided with the
product.

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ELECTRICAL WATER HEATER
WHSM35/50/65/80/100 WHSD35/50/65/80/100 WHSDB50/65/80/100
USER MANUAL

Dear Customer, First of all, congratulations for choosing a nature and technology friendly VOX product. Aspiring to present products above and beyond your expectations, which is manufactured meticulously at VOX’s modern plants and rigorously quality-controlled, into your use. This operating manual will guide you through the use of your appliance. You will see that your appliance is equipped with the most advanced technological solutions and quite easy to use.
The life of your appliance will prolong if you perform necessary care and maintenance procedures. We hope you enjoy using your appliance.
Important Information on Safety This operating manual includes important information on getting your appliance started, and its safety, intended use, cleaning and maintenance. Always keep this operating manual with your appliance. Whenever you lend your appliance, give this operating manual as well. Read the operating manual carefully before using your appliance to prevent burns, electric shocks, fire or injury risk, and follow the instructions on operating your appliance, troubleshooting and cleaning.
The water heater must be mounted by VOX Authorized Service. The water heater must absolutely be grounded.
WARNING: Denotes death or severe injury risk.
CAUTION: Denotes injury or property damage risk.
2

Contents
Safety Warnings ……………………………………………………………………5 Safety Information on the Installation of the Appliance 5 Safety Information on the Use of the Appliance 6 Safety Information to Take into Consideration During Cleaning and Maintenance 9 Safety Information to Take into Consideration During Handling and Transportation9
Installation …………………………………………………………………………. 10 Choosing the Mounting Position 10
Liability Limitation ……………………………………………………………… 10 Technical Specifications (WHSM / WHSD)…………………………….11 Technical Specifications (WHSDB)………………………………………. 12
Electrical Connections 14 General View (Analog)……………………………………………………….. 15 General View (Digital) ……………………………………………………….. 16 General View (Digital Turbo)……………………………………………….. 17 Functions and Features of the water heater……………………………. 18
Strength against corrosion 18 Strength against water pressure 18 Effective Heat Isolation 18 Limiting Thermostat 18 Safety Valve 18 Anti-freeze Safety (*) 18 Dry Operation Safety(*) 18 Low Voltage Safety(*) 18 Smart Cleaning System(*) 18 Extra Rapid Heating (*) 19 Economy Mode (*) 19 Operating …………………………………………………………………………. 19 Analog 19 Digital/Digital Turbo 19 Practical and Useful Information …………………………………………..20 Suggestions for Operation……………………………………………………20
3

Cleaning and Maintenance ………………………………………………….. 21 Recommendations on Energy Saving ……………………………………. 21 Troubleshooting………………………………………………………………….. 22
4

Safety Warnings

you open the hot water tap, it

Safety Information on

means that the appliance is full

the Installation of the

of water.

Appliance

WARNING:When the water

WARNING:Using voltage of your water heater is 230 Volt. WARNING: Make sure that safety valve is installed on to the cold water inlet. Safety valve has been set during the manufacturing of the product. The setting mechanism should not be intervened. High pressure water will flow from safety valve. This is not a fault and is required according to safety standard. WARNING:The water heater must absolutely be grounded. If you use your water heater without plug, absolutely run your appliance after connecting to grounded power line by means of fuse; if you use your water heater with plug, absolutely run it by inserting into the grounded plug. Manufacturing company

heater will be mounted and operated for the first time, ask an authorized VOX service for help. WARNING:Avoid installing the water heater in places where there is a risk of freezing. WARNING: Do not use electricity extension cables or multipliers. WARNING:This appliance is not intended to be used by those with physical, sensorial and mental disability (including children) or with lack of experience and knowledge unless they are given supervision and method by a person, who is responsible for the safety of the appliances, about using the appliance. WARNING: If the power cable is damaged, it should be re-

shall not be responsible for placed by the VOX authorized

any damage due to operating service staff in order to avoid a

without grounding. WARNING:Do not operate your water heater without making sure that it is filled with full of water. If water is flowing when

dangerous situation. · Installation and repairs
should always be done by Authorized Service. · Producing company shall

not be held responsible of conditions must be observed

any damage due to opera- while installing and using the

tions conducted by unau- safety valve.

thorized persons.

· As water may drip from the

WARNING: Your water heat- drainage tip, this pipe should

er has been manufactured for be left open to the atmos-

domestic use, and can be used phere. In order to prevent

only at home and for specified the dripping waters from

purposes. It is not suitable for causing any harm to the

commercial or common usage. environment, you can con-

WARNING: The water hotter nect it to a sewage drain by

than 50°C during usage can means of a hose.

cause scalding or even death · The appliance should be op-

due to serious scalding. Please erated with intervals in order

keep in mind that children, el- to prevent limescale accu-

derly and disabled people are mulation and confirm that it

more vulnerable to the risk of is not blocked.

burning.

· While connecting the safety

valve to the appliance, make

Safety Information on the

sure that the drainage tip is

Use of the Appliance

downwards.

WARNING:The limiting ther- · Operation of the appliance

mostat will disable the resist- for purposes other than

ance in case of excessive tem- its intended purpose may

peratures in the boiler or the cause damage or danger-

failure of temperature setting ous conditions and renders

thermostat.

the warranty void. Damages

WARNING: Safety valve is in- occurred due to these envi-

stalled on to the cold water in- ronments are compensated

let of the water heater. This will by the user.

prevent the draining of the wa- · In order to prevent overload-

ter inside in case of a water cut. ing of the electrical circuit,

CAUTION: The following do not operate any other

high-power appliance on the · Children should not be al-

same circuit. Do not con- lowed to play with the appli-

nect with extension cables ance.

or multi plugs. If you neglect, · Cleaning and user mainte-

it may cause electric shocks nance should not be done

and damages in the product. by unattended children.

· This appliance can be used · Packaging materials are dan-

by children at the age of 8 gerous for children. Keep all

years old or above and by packaging materials out of

those with physical, senso- the reach of children.

rial and mental disability or · Before use, check the func-

with lack of experience and tions of your appliance accu-

knowledge, provided that rately.

they are given supervision · The appliance should be

and instruction about safely used only if it is plugged in

use of the appliance and that a power cable and it has no

the hazards caused by the visible damages on its body.

appliance are understood by · Check the power cable for

them.

damages regularly. Do not

· Safety valve mains used in strain the power cable of the

the appliance may cause appliance. Do not put any

leakage at the drainage sec- object on the power cable.

tion if the water pressure ex- · If the power cable is dam-

ceeds 8 bars. This is normal. aged, it should be replaced

When the pressure reduces, by the authorized service

the leakage will stop.

recommended by the pro-

· As corrosion may be sped ducer in order to avoid any

up if the water inside the danger.

appliance is discharged and · In case that the mains op-

the appliance stays empty erating pressure exceeds

for a long time, the reservoir 8 bars, a pressure reducer

should not stay water-free should be connected to the

for a long time.

cold water line before safety

ventile. The pressure reduc- · There is no parts within the

er should be away from the appliance, with which the

appliance and close to the user can intervene. The risk

counter as much as possible. of electric shock occurs when

electrical connections within

Never use your appliance un- the appliance are touched

der the following conditions:

and when the mechanical

· If the appliance or the power structure of the appliance is

cable is damaged,

changed. In case of any fail-

· If the appliance does not ure, do not attempt to repair

function properly,

it yourself. Otherwise, the

· If the electrical components appliance shall be void of

of the appliance are visibly warranty.

damaged,

· Use of accessories not rec-

· If the appliance is wet, has ommended by the producer

fallen into water or any oth- may cause injuries and dam-

er liquid, exposed to water ages in the appliance.

flooding incident, its electri- · Do not touch or run the ap-

cal components have come pliance with wet and moist

into contact with water,

hands.

· If strange noises, smoke or · If the appliance will not be

smell emanate from the ap- used for a long time, discon-

pliance.

nect the power supply from

If any of the cases mentioned the fuse.

above is detected, shut down Make sure that the appliance is

your appliance immediately, turned off and the power is cut

disconnect the power supply from the fuse/power switch at

connection and contact with the the following conditions:

authorized service.

Before installation,

· A damaged appliance or Before cleaning and

damaged parts of the appli- maintenance,

ance may cause severe inju- Before repairs.

ries and fire.

· Do not drink the water

drained off from the ap- atures should be removed

pliance. Otherwise, severe in every two years regularly

health problems may occur. by the Authorized Service.

· If the appliance will be re- This procedure should be

mounted at a new location, performed on heating resist-

contact with the authorized ance.

service.

· All above-mentioned proce-

dures should be performed

Safety Information to Take

by VOX Authorized Ser-

into Consideration During

vice.

Cleaning and Maintenance · Hot water, ammoniac and

· To prevent risk of electric non-alcohol containing liq-

shock, turn off the appliance, uid detergents should be

shut down its fuse or switch used. Otherwise the surface

gear before cleaning.

may get damaged.

· All maintenance and service · Clean and maintain the

works should be performed appliance as stated in the

by the authorized VOX ser- “Cleaning and Mainte-

vices.

nance” section.

· Magnesium bar used against · Do not use chemicals. Do

the corrosion inside the not use substances such as

drum should be checked gasoline, thinner etc.

every year and if it worn out, · Using powder detergent

it should be replaced by the may result in scratches on

authorized service.

the surface of the water

· To get the optimum per- heater.

formance from your elec-

trical water heater, it is rec-

ommended to perform the Safety Information to

cleaning of the limescale Take into Consideration

that may form on the resist- During Handling and

ance due to the water hard- Transportation

ness and the high temper- While handling the appliance,

make sure that all electrical con- steam, dust or gas are pres-

nections are removed and all ent.

water inside is discharged. Place · Do not connect the appli-

or hold the appliance in a way ance directly to the elec-

to avoid damaging during han- tricity sources which are not

dling.

protected from the sudden

voltage spike.

Installation

WARNING:The water heat- Liability Limitation

er should be installed by VOX All technical information, in-

Authorized Service according structions for use, operating and

to “Installation Instructions”.

maintenance of the appliance

WARNING: The appliance included in this manual are the

should not be mounted on the most up to date information on

stairs, exits and hallways of the your appliance. Manufacturer

building.

does not assume any responsi-

Type C 16A fuse should be bility for damages and injuries

used in the appliance.Your ap- that may occur as a result of

pliance is not suitable for being non-compliance with the in-

used outside the building.

structions given in this manual,

Choosing the Mounting

using the appliance for purposes other than its intended use,

Position

unauthorized repairs, unauthor-

· Do not install the appliance ized modifications on the appli-

in non-ventilated and humid ance and using spare parts that

areas.

are not approved by the manu-

· Do not place the appliance facturer.

to areas that are under direct

sun light.

· Do not place the appliance

in areas where partially dan-

gerous substances such as

Technical Specifications (WHSM / WHSD)
11

Model

WHSM35 WHSD35

WHSM50 WHSD50

WHSM65 WHSD65

WHSM80 WHSD80

WHSM100 WHSD100

Capacity

Lt.

Water Temperature Setting Range

°C

Voltage

Current

Resistance Power W

35
25-75
220-240 7 1500

50
25-75
220-240 9 2000

65
25-75
220-240 9 2000

80
25-75
220-240 9 2000

100
25-75
220-240 9 2000

The Highest Operating Pressure of Safety Valve

Bar 10 (-0.5, +0) 10 (-0.5, +0) 10 (-0.5, +0) 10 (-0.5, +0)

10 (-0.5,+0)

Water Connection Protection Class
Anti-Corrosive System

Inch 1/2 IP24

1/2

IP24

P24

IP24

Enameled Interior Drum and Magnesium Bar

Product Sizes

mm 430X456X481 430X456X631 430X456X761 430X456X891 430X456X1054

Technical specifications and this manual are subject to change without prior notification.

This appliance conforms to Regulation on Supervision of the Waste Electric and Electronic Appliances.

This product complies with the Europe CE Directives no. 2014/130/ EU (Electromagnetic Compliance Regulation) and 2014/35/EU (Low Voltage (LVD) Regulation)

Technical Specifications (WHSDB)
12

Model

WHSDB50 WHSDB65 WHSDB80 WHSDB100

Capacity

Lt.

Water Temperature Setting Range

°C

Voltage

Current

Resistance Power W

50
25-75
220-240 13,5 3000

65
25-75
220-240 13,5 3000

80
25-75
220-240 13,5 3000

100
25-75
220-240 13,5 3000

The Highest Operating Pressure of Safety Valve

Bar 10 (-0.5, +0) 10 (-0.5, +0) 10 (-0.5, +0)

10 (-0.5,+0)

Water Connection Protection Class
Anti-Corrosive System

Inch 1/2 IP24

1/2

P24

IP24

Enameled Interior Drum and Magnesium Bar

Product Sizes

mm 430X456X631 430X456X761 430X456X891 430X456X1054

Technical specifications and this manual are subject to change without prior notification.

This appliance conforms to Regulation on Supervision of the Waste Electric and Electronic Appliances.

This product complies with the Europe CE Directives no. 2014/130/ EU (Electromagnetic Compliance Regulation) and 2014/35/EU (Low Voltage (LVD) Regulation)

The distances specified in the chart below should be applied in the installation of the appliance.
Min 50mm Min 50mm
Min 1100mm
13

Electrical Connections
Analog

PHASE NEUTRAL GROUND

FUSE 16 A.
C

BROWN BLUE YELLOW/GREEN

BROWN P I GRAY

L BLUE/RED

WHITE/GRAY R

Digital Digital Turbo

C CONNECTOR LT :LIMIT THERMOSTAT T :THERMOSTAT R :RESISTANCE L :SIGNAL LAMP F :FLANGE

PHASE NEUTRAL GROUND

FUSE 16A
C

DISPLAY

PCB

CN2

BROWN LT BLUE YELLOW/GREEN

COM NO BROWN
BF

(N) BLUE
R

C : CONNECTOR LT: LIMIT TERMOSTAT T : THERMISTOR R : RESISTANCE D : DISPLAY BF: BOILER FLANGE 1 : ON/OFF & TEMPERATURE +/- BUTTON 2 : ECO BUTTON

GRAY

General View (Analog)

The images in the user manual are for informational purposes only about the parts of the device. Parts may differ depending on the device model. Pictures are representative.

1. ON/OFF and temperature setting button 2. Status indicators

Controls and Indicators

1. ON/OFF and temperature setting button 2. Eco mod indicator 3. Resistance/Hot water lamp
15

General View (Digital)

1. ON/OFF and temperature setting button 2. Status indicators

Controls and Indicators

1. ON/OFF and temperature setting button 2. Hot water led 3. Resistance led

4. Temperature display 5. Smart clean led 6. Eco led 7. Anti Freeze led

General View (Digital Turbo)

1. ON/OFF and temperature setting button 2. Status indicators

Controls and Indicators

1. ON/OFF and temperature setting button 2. Turbo heating led 3. Resistace led 4. Temperature display

5. Smart clean led 6. Turbo heating button 7. Anti Freeze led

Functions and Features of the water heater
The features marked with (*) works with only digital models
Strength against corrosion
The inner drum of your water heater, including the water input and output pipes are enamel plated following the welding operation are fully protected against corrosion. The heater resistance is protected against corrosion with Magnesium bar.

from the drain tip in case of overpressure in the boiler.
Anti-freeze Safety (*)
When the water temperature inside the water heater drop below 5ºC, the heating resistance is automatically activated and heats the water up to 16ºC. AF symbol will be displayed during anti freeze system work. The anti-freeze safety system activates while the water heater is in stand-by. Install the water heater in a location without risk of freezing.

Strength against water pressure
Water heater’s inner drum is tested under 12 bar pressure considering the water mains pressure.
Effective Heat Isolation
The water heater is isolated using a 50mm thick polyurethane heat isolation material between the main body sheet and the water drum. Thank to this material the water in it will be heated rapidly and cools down slowly.
Limiting Thermostat
The limiting thermostat will disable the resistance in case of excessive temperatures in the drum or the failure of temperature setting thermostat.
Safety Valve
Safety valve is installed on to the cold water inlet of the water heater. A kind of safety, this valve will prevent the draining of the water inside in case of a water cut. Also the same valve will discharge water

Dry Operation Safety(*)
If the device is operated without water due to any possible reason, the system will intervene automatically and E3 error code is displayed. In this case, disconnect the power of the device and ensure that the water heater is filled with water. After ensuring that it is filled with water reconnect to the mains supply, the water heater will commence its normal operation.
Low Voltage Safety(*)
If voltage is dropped to level harmful for the device due to voltage fluctuations then the low voltage safety system is activated and E2 is displayed. After the voltage is restored to normal level E2 error will be cleared and the water heater will commence its normal operation.
Smart Cleaning System(*)
When the water is kept under below 60ºC for a long time it will become suitable for bacteria growth. While the device in stand-by, to prevent bacteria from growing the water is heated at least once a week above 65ºC and kept at this level

for 1 hour. If the water heater is set manually to 65ºC or higher, then this system will automatically activates 1 week later following this last usage and automatically heats the water above 65ºC.
Extra Rapid Heating (*)
Extra Rapid Heating function allows you to gain time by heating the water faster than normal in emergencies thanks to the additional heater. Press to activate or deactivate Extra Rapid Heating function.
Economy Mode (*)
The water hotter than 50°C during usage can cause scalding or even death due to serious scalding. The temperature which is most favorable for human health and energy economy is about 55°C. This temperature is indicated on the front panel of the product with a icon. You can operate the product in an economical way setting the temperature setting knob to eco icon.
Operating
Analog
After your water heater is installed and operationalized by the authorized service, you can turn it on by pushing the on/off button on the front panel.
· Ensure that the water heater is filled with water before the initial use.
· During the initial operation the temperature set will flash on the display panel. After a short interval the flashing will stop and the current inner temperature will be displayed.

You can set the desired temperature using the up and down arrows found next to the display. After setting the temperature resistance is activated and the resistance indicator on the left bottom becomes active. · When the water temperature reaches the target temperature the resistance will be deactivated and the resistance indicator will flash and the shower sign will be activated. In this case the hot water is ready to use. · When the temperature lowers to a level 4 degrees below the set temperature, the resistance will be activated again and the water is heated to the target temperature.
Digital/Digital Turbo
After your water heater is installed and made ready for use by the authorised service, you can switch it on by turning the temperature adjustment knob on the control panel. · Ensure that the water heater is filled
with water before first use. Switch on the V Automated switch. · During the initial operation the temperature set will flash on the display panel. After a short interval the flashing will stop and the current inner temperature will be displayed. To heat the water to the desired temperature, turn the temperature adjustment knob clockwise. Stop turning it when the digital display panel shows the desired temperature. · When you set the temperature to 55ºC with button next to the indicator in order to activate the ECO function, “EC” will appear in the tem-

perature indicator. When you set the Practical and Useful

temperature again with the button or switch off your water heater, the

Information

ECO function will be terminated. · The sediments and limescale ac-

· After setting the temperature, the

cumulated at the below section of

resistance is activated and the re-

the water heater will prevent direct

sistance indicator on the left bottom

contact between the water and the

corner becomes active.

heating elements. Accumulation of

· When the water temperature reach-

sediments and limescale at the bot-

es the target temperature the re-

tom of the water boiler should be

sistance will be deactivated and the

prevented. The water boiler should

resistance indicator will flash and the

be drained at regular intervals.

shower sign will be activated. When · Heat required amount of water in

this happens, your hot water is ready

your water heater. Install the water

for use.

heater away from the appliances

· When the temperature drops to a

such as refrigerator and deep-freez-

level 4 degrees below the set tem-

er. Otherwise operation frequency

perature, the resistance will be acti-

will increase.

vated again and the water is heated · Ensure that isolation is installed to

to the set temperature.

prevent heat loss from the boiler and

· When the set temperature is below

installation.

25ºC, water heater will be switched · The water heater should be located

off automatically.

max. 6 m away from the points of

· Press to activate Extra Rapid

use. Installation on a farther location

Heating function. Your water hear

will cause a drop at the efficiency of

will activate the additional heat-

heat transfer. Also the water piping

er and start rapid heating until the

should be isolated.

water reaches the set temperature. · When the device is not going to be

When the water reaches the tem-

used for a prolonged time set the

perature you have set, rapid heating

thermostat to the lowest setting.

ends and the additional heater stops working. You can deactivate the function at any time before the water reaches the desired temperature by pressing .

Suggestions for Operation
· Do not place items that are vulnerable to water beneath the water heater.
· Take below precautions if you will

not use the product for a prolonged

time.

– Disconnect the product from the

mains supply.

– Switch off the water valves and

disconnect the water connection.

Cleaning and Mainte-
nance
Disconnect from the electrical mains
before handling any operation. · Install a transparent drain hose to
the drain output of the safety valve located at the cold water input of the water heater at a location away from freezing. · Pressure will increase with the operation of the water heater. Dripping of water at the safety valve is normal. · Drain water from the boiler setting the safety valve latch to upright position. To check the operation of the safety valve, it is recommended to set the latch to upright position once a month to see if water flows out. · If water is drained through safety valve, do not operate until water comes from the hot water tap. · To get the optimum performance from your electrical water heater, limescale that my form on the resistance due to the water hardness and the high temperatures should be removed regularly by the Authorized Service.

Recommendations on
Energy Saving
· It is recommended to operate the product in Eco mode (55°C) to extend the life of the product and save energy.
· To get the best possible performance from the product the heating element (resistance) should be cleaned and the magnesium bar for corrosion protection should be replaced once in every 2 years. The cleaning and replacement should be performed by an authorized service.
· Anode and heater should be check annually in regions with higher water hardness.

Troubleshooting
Before calling the service ensure that the failure is not related with a temporary electrical black out or water cut. In case you observe an abnormality in your appliance, you may try to solve the problem according to the instructions below. If your appliance does not still operate properly, contact the Call Center. You may access the authorized services list and contact information from the web site.

PROBLEM

REASON

SOLUTION

Water heater is not operating

Switch is off.

Turn on the switch.

Power cut.

Wait for the power to be back.

Building’s main fuse is blown. Fix the fuse.

Water heater is not heating the water.

Water heater is not operating correctly.

Call the authorized service.