Jabra Evolve 30 Ii Usb C Ms Mono Wireless Headset Instructions

Jabra Evolve 30 II USB C MS Mono Wireless Headset Instructions

Jabra Evolve 30 II USB-C MS Mono

Why does call control not work with my ShoreTel softphone even though I followed the post installation steps of Jabra Direct?

Compatible Mitel/Shoretel softphones

Mitel/Shoretel Communicator v.14, 15
Mitel/Shoretel Connect Onsite

Confirm successful installation

Call control may not work because the ShoreTel Telephony Interface is not installed properly, or the Mitel/ShoreTel softphone failed to configure properly. Use the following steps to check the installation and configuration.

1. In the Control Panel, click Phone and Modem.
2. On the Advanced tab, verify that ShoreTel Remote TAPI Service Provider is listed as shown in the following screenshot.
   
3. Click Configure. The ShoreTel Remote TSP dialogue opens
   

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References

• [FAQTitle] | Jabra Evolve 30 II USB-C MS Mono | FAQ | Jabra Support
• Why does call control not work with my ShoreTel softphone even though I followed the post installation steps of Jabra Direct? | Jabra Evolve 30 II USB-C MS Mono | FAQ | Jabra Support