Moes Mhub-fl-u Usb Multi-mode Gateway Instruction Manual

MHUB-FL-U USB Multi-mode Gateway

Product Information

The product is a USB Multi-mode Gateway, designed by MOES HOME.
It allows users to add different types of tuya zigbee and bluetooth
devices and control them remotely through a mobile app. The gateway
has a compact size of 114*30.4*10mm and comes with a reset button
and LED indicator.

Product Specification:

  • Model: MHUB-FL-U
  • Size: 114*30.4*10mm
  • USB Input: DC 5V/1A
  • Indicator: Red (Wi-Fi), Blue (Zigbee+BLE)
  • Wi-Fi: 2.4GHz IEEE 802.11b/g/n
  • Zigbee Frequency: IEEE 802.15.4
  • Bluetooth: Low-energy 5.0

Product Usage Instructions

  1. Before using the device, make sure the following checklist is
    completed:
  • Your smartphone is connected to a 2.4GHz Wi-Fi network.
  • Input the correct Wi-Fi password.
  • Your smartphone must be running Android 4.4+ or iOS 8.0+.
  • Your Wi-Fi router is MAC-open.
  • If the number of devices connected to the Wi-Fi router reaches
    the limit, try disabling a device or using another router.
  • To start using the device, follow these steps:
    1. Download the MOES App from the App Store or scan the QR code
      provided.
    2. Open the MOES App and click on the “+” button to add a device.
      Follow the prompts and enter the Wi-Fi password. Click “Next” and
      wait for the connection to be completed.
    3. Note: The MOES App is recommended for better compatibility and
      new features, but the Tuya Smart/Smart Life App can still be
      used.
    4. Make sure Bluetooth is turned on in your smartphone
      settings.
    5. Confirm that the indicator on the device is flashing. If not,
      press and hold the reset button for five seconds until the red
      indicator flashes, then release your finger. The device will enter
      the APP configuration state.
    6. Click “Done” to enter the device page and start enjoying your
      smart life with home automation.
  • Frequently Asked Questions:
    1. How many devices can be added to this
      gateway?

      This gateway can add up to 50 ZigBee/Bluetooth devices each.
    2. What should I do when the device configuration process
      fails?

      You can try the following steps:
      1) Check if the device is powered on.
      2) Check your network connectivity and ensure that the Wi-Fi router
      is working properly.
      3) Make sure the Wi-Fi password is correct.
    3. What should I do if the device is often
      offline?

      You can try the following steps:
      1) Check if the router is powered off or disconnected from the
      network.
      2) Check if the router has been replaced or if the Wi-Fi name or
      password has been changed.
      3) If the device has recently updated its firmware, it may
      temporarily be disconnected from the network. It will automatically
      reconnect after the update is completed.
      4) Ensure that the Wi-Fi signal of the device is strong
      enough.
      5) Use your phone’s hotspot to check if the network is causing the
      issue.
  • Size : 90*63MM

    HOME, SMART MOES HOME
    Instruction Manual
    USB Multi-mode Gateway
    English
    4. Add the device successfully, you can edit the name of the device to enter the device page by click “Next”
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    Bitte scannen Sie den QR-Code, um das deutsche Handbuch, das Installationsvideo und die Funktionseinführung zu erhalten
    Escanee el código QR para obtener el manual en español, el video de instalación y la introducción de la función
    Veuillez scanner le code QR pour obtenir le manuel en français, la vidéo d’installation et l’introduction des fonctions
    QR-, ,
    Leia o código QR para obter o manual em português, o vídeo de instalação e a introdução das funções

    Thanks for choosing our product !
    With this multi-mode gateway, you can add different types of tuya zigbee and bluetooth devices, and control them remotely on your mobile app.
    Please read the user manual carefully before use and keep it for future reference.
    Product Presentation
    USB Pivot ( can rotate 210°
    Reset Button

    LED Indicator

    Product Specification
    Model: MHUB-FL-U Size: 114*30.4*10mm USB Input: DC 5V/1A Indicator: Red(Wi-Fi) Blue(Zigbee+BLE) Wi-Fi: 2.4GHz IEEE 802.11b/g/n Zigbee Frequency: IEEE 802.15.4 Bluetooth: Low-energy 5.0
    Checklist before using the device
    a. Your smartphone has connected to 2.4GHz Wi-Fi network.
    b. Input the correct Wi-Fi password. c. Your smartphone must be Android
    4.4 + or iOS 8.0 +. d. Your Wi-Fi router is MAC-open. e. If the numbers of devices connected to the
    Wi-Fi router reach the limit, you can try to disable a device to vacate the channel or try with another router.

    Download the MOES APP
    Download MOES App on App store or scan the QR code

    Registration or Log in. · Download “MOES” Application. · Enter the Register/Login interface; tap “Register” to create an account by entering your phone number to get verification code and “Set password”. Choose “Log in” if you already have a MOES account.

    3. Open MOES App and Click”+” Choice”Add Device”, then the prompt page will automatically show on the screen. Click “Add”. Enter Wi-Fi Password and click “Next”, waiting for the connection completed.

    MOES App is upgraded as much more compatibility than Tuya Smart/Smart Life App, functional well for scene controlled by Siri, widget and scene recommendations as the fully new customized service. (Note: Tuya Smart/Smart Life App still works, but MOES App is highly recommended)

    Steps for connecting the APP to the device
    1. First, make sure that Bluetooth is turned on. If not, turn on Bluetooth. 2. Confirm the indicator is flashing, if not, Press and hold the reset button for five seconds until the red indicator flashes before releasing your finger, then the device enters the APP configuration state.

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    5. Click”Done”to enter the device page to enjoy your smart life with home automation.

    FAQ
    1. How many devices can be added to this gateway? Hello, this gateway can add 50 ZigBee/Bluetooth devices each
    2. What should i do when device configuration process fail? You can:
    1) Check whether the device has been powered on. 2) Check your network connectivity, make sure the
    Wi-Fi router is working properly. 3) Make sure the wifi password is correct.

    How to Reset/Re-pair Device
    Press and hold the reset button for five seconds until the red indicator flashes before releasing your finger, then the device enters the APP configuration state.
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    3. What should i do if the device is often offline? 1)Check whether the router is powered off or
    disconnected from the network. 2)Check whether the router has been replaced, or
    Wi-Fi name or password has been changed. 3)Please confirm whether the device has just
    updated the firmware. The device will be
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    disconnected from the network when the firmware is updated, and will automatically connect to the network after update completed.
    4)The Wi-Fi signal of the device is too poor.
    5)You can also use phone hotspot to check whether it is the problem of network.
    SERVICE
    1.During the free warranty period, if the product breaks down during normal use, we will offer free maintenance for the product. 2.Natural disasters/man-made equipment failures, disassembly and repair without the permission of our company, no warranty card, products beyond the free warranty period, etc., are not within the scope of free warranty. 3.Any commitment (oral or written) made by the third party (including the dealer/service provider) to the user beyond the warranty scope shall be executed by the third party. 4.Please keep this warranty card to ensure your rights.
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    5.Our company may update or change the products without notice. Please refer to the official website for the updates.
    RECYCLING INFORMATION
    All products marked with the symbol for separate collection of waste electrical and electronic equipment (WEEE Directive 2012/19 / EU) must be disposed of separately from unsorted municipal waste. To protect your health and the environment, this equipment must be disposed of at designated collection points for electrical and electronic equipment designated by the government or local authorities. Correct disposal and recycling will help prevent potential negative consequences for the environment and human health. To find out where these collection points are and how they work, contact the installer or your local authority.

    WARRANTY CARD
    Product Information Product Name__________________________________ Product Type___________________________________ Purchase Date__________________________________ Warranty Period_________________________________ Dealer Information_______________________________ ________________________________________________ Customer’s Name_______________________________ Customer Phone________________________________ Customer Address_______________________________ ________________________________________________
    Maintenance Records Failure date Cause Of Issue Fault Content Principal

    Thank you for your support and purchase at we
    Moes, we are always here for your complete satisfaction, just feel free to share your great shopping experience with us.

    If you have any other need, please do not hesitate to contact us first, we will try to meet your demand.

    @moessmart @moes_smart @moes_smart

    MOES.Official @moes_smart www.moes.net

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    EVATOST CONSULTING LTD Address: Suite 11, First Floor, Moy Road Business Centre, Taffs Well, Cardiff, Wales, CF15 7QR Tel: +44-292-1680945 Email: [email protected]
    AMZLAB GmbH Laubenhof 23, 45326 Essen Made In China Manufacturer: WENZHOU NOVA NEW ENERGY CO.,LTD Address: Power Science and Technology Innovation Center, NO.238, Wei 11 Road, Yueqing Economic Development Zone, Yueqing, Zhejiang, China Tel: +86-577-57186815 After-sale Service: [email protected]
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    BJ06

    Documents / Resouces

    Download manual
    Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.


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