KMC-W (KM24C-3) Digital Signage
User Guide
- Recommended hours of use per day of this product is under 16 hours. If the product is used for longer than 16 hours a day, the warranty may be void.
- The colour and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.
- Download the user manual from the website for further details. http://www.samsung.com/displaysolutions
Checking the Components
- Display: Quick Setup Guide/Warranty card (Not available in some locations)/Regulatory guide/Power cord/Power adapter
- Connection box: Power strip/OCM cable/Screw(M4, L12) x 7/Screw(M3, L5) x 11/Screw(M3, L8) x 2/Sheet cover x 2/EFT Terminal cover holder/EFT Terminal holder guide
Contact the vendor where you purchased the product if any components are missing.
Components may differ in different locations.
The Kiosk stand is not provided. You must separately purchase and install the stand.
Specifications
| Model Name | KMC-W (KM24C-3) | |
| Panel | Size | 24 CLASS (23.8 inches/60.4 cm) |
| Display area | 527.04 mm (H) x 296.46 mm (V) | |
| Power Supply | AC100-240V~ 50/60Hz Refer to the label at the back of the product as the standard voltage can vary in different countries. | |
| Environmental considerations | Operating | Temperature: 0 °C – 40 °C (32 °F – 104 °F) Humidity: 10% – 80%, non-condensing |
| Storage | Temperature: -20 °C – 45 °C (-4 °F – 113 °F) Humidity: 10% – 90%, non-condensing | |
* This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
* For detailed device specifications, visit the Samsung website.
Wall Mount Kit Specifications
Disassemble the rear cover of the Connection Box, remove the sheets covering the VESA holes by pressing them with a pen from the inner side of the rear cover, and then install the wall-mount bracket.
| 3 Model | 4 VESA screw hole specs (A * B) (mm) | C (mm) | 5 Thread size | 6 Quantity |
| KMC-W (KM24C-3) | 200 x 200 | 7.0 (Min.) ~ 9.0 (Max.) | M6 | 4 |
Ports
To access the display ports, you must disassemble the display from the Connection Box.
| Port | Description |
| DC20V | This port is for connecting the display’s power adapter. |
| TOUCH | This port is not a functioning port. • It is only used for an operation test during the manufacturing process. |
 (SERVICE) | Connects to a USB device. * The USB ports on the product accept a maximum constant current of 1.0 A. If the maximum value is exceeded, USB ports may not work. |
| ONE CONNECT | Connects the display and the Connection Box using an OCM cable. |
Contact SAMSUNG WORLD WIDE
Web site: http://www.samsung.com
| Country/Area | Customer Care Centre |
| ALBANIA | 045 620 202 |
| AUSTRIA | 0800 72 67 864 (0800-SAMSUNG) |
| BELGIUM | 02-201-24-18 |
| BOSNIA | 055 233 999 |
| BULGARIA | 0800 111 31 – Безплатен за всички оператори *3000 – Цена на един градски разговор или според тарифата на мобилният оператор 09:00 до 18:00 – Понеделник до Петък |
| CROATIA | 072 726 786 |
| CYPRUS | 8009 4000 only from landline, toll free |
| CZECH | 800 – SAMSUNG (800-726786) |
| Samsung Electronics Czech and Slovak, s.r.o. V Parku 2323/14, 148 00 – Praha 4 | |
| DENMARK | 707 019 70 |
| IRELAND (EIRE) | 0818 717100 |
| ESTONIA | 800-7267 |
| FINLAND | 030-6227 515 |
| FRANCE | 01 48 63 00 00 |
| GERMANY | 06196 77 555 77 |
| GREECE | 80111-SAMSUNG (80111 726 7864) only from land line (+30) 210 6897691 from mobile and land line |
| HUNGARY | 0680SAMSUNG (0680-726-7864) |
| ITALIA | 800-SAMSUNG (800.7267864) |
| KOSOVO | 0800 10 10 1 |
| LATVIA | 8000-7267 |
| LITHUANIA | 8-800-77777 |
| LUXEMBURG | 261 03 710 |
| MONTENEGRO | 020 405 888 |
| NETHERLANDS | 088 90 90 100 |
| NORTH MACEDONIA | 023 207 777 |
| NORWAY | 21629099 |
| POLAND | 801-172-678* * (opłata według taryfy operatora) |
| PORTUGAL | 808 207 267 |
| ROMANIA | 0800872678 – Apel gratuit *8000 – Apel tarifat în reţea Program Call Center Luni – Vineri: 9 AM – 6 PM |
| SERBIA | 011 321 6899 |
| SLOVAKIA | 0800 – SAMSUNG (0800-726 786) |
| SLOVENIA | 080 697 267 (brezplačna številka) |
| SPAIN | 91 175 00 15 |
| SWEDEN | 0771 726 786 |
| SWITZERLAND | 0800 726 786 |
| TÜRKİYE | 444 77 11 |
| UK | 0333 000 0333 |
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