Ergonomic Chair
User Manual
How to Rassemble
ThunderX3 designs and creates gaming furniture including gaming chairs and is a division of Aerocool Advanced Technologies Corporation based in Taipei. We aim to deliver new products for the gaming community that break new market standards and complements the eSports scene. Quality, design, and technological excellence are the pillars sustaining our philosophy.
THUNDERX3.com
Chair Parts
Please check and ensure the following parts are in the package.
If any parts are missing or not included, please call the local distributor for assistance. Local distributor information can be obtained from Where to Buy’ on thunderx3.com
Warranty
ThunderX3 will repair or replace, at no charge, any product(s) or part(s) of a product that proves defective because of improper material or workmanship, under normal use and maintenance.
Covered by Limited Warranty
This Limited Warranty covers any defects in material or workmanship under normal use. (Dysfunctional, deformed, broken, or damaged parts and leatherette decomposition)
Not Covered by Limited Warranty
Problems not resulting from material or workmanship defects; e.g. stains, scratches, and other similar problems. (For such problems, please request a replacement product within 7 days of purchase) Damage or defect resulting from faulty assembly.
How to Make a Warranty Claim
If your product is still under warranty and you would like to apply for a replacement, please return the product at your point of purchase or contact our local agent. Please prepare the following information before contacting point of purchase or local agent :
- Invoice/receipt.
- Photo of serial number starting with SN (can be found underneath product).
- Photos or video of product illustrating the problem/issue.
- Photo of complete product.
Warranty Period
The warranty is effective from the date on which the invoice/receipt was issued. If invoice/receipt cannot be provided, the warranty is valid from date of packaging (plus one month).
