Cisco Ip Address Worksheets Instructions

Cisco Ip Address Worksheets Instructions

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cisco IP Address Worksheets

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IP Address Worksheets

This chapter provides worksheets you can use to record IP addresses for the visible and private networks. You also need to define static routes for some of the nodes in the Unified ICM system.

  • Visible Network IP Address Requirements.
  • Private Network IP Address Requirements.
  • Signaling Access Network IP requirements.
  • Static Route Requirements.

Visible Network IP Address Requirements

The table titled Visible Network IP Address Requirements lists the IP address requirements for Unified ICM node connections to the visible network. The Unified ICM nodes are listed as duplexed pairs (for example, CallRouter A and CallRouter B). You may or may not have duplexed nodes in your configuration. Supply IP addresses only for the nodes you have in your configuration.

Table 1: Visible Network IP Address Requirements

NodeLocationAddress TypeIP Address
CallRouter AHigh Priority
Low Priority
Default IP Gateway
Netmask
CallRouter BHigh Priority
Low Priority
Default IP Gateway
Netmask
Logger ANormal Data
RAS 1
NodeLocationAddress TypeIP Address
RAS 2
Default IP Gateway1
Netmask
Logger BNormal Data
RAS 1
RAS 2
Default IP Gateway1
Netmask
Central Site IP RouterNormal data
Remote Contact Center Site IP RouteNormal data
PG1ANormal Data
RAS 1
RAS 2
Default IP Gateway1
Netmask
PG1BNormal Data
RAS 1
RAS 2
Default IP Gateway1
Netmask
PG2ANormal Data
RAS 1
RAS 2
Default IP Gateway1
Netmask
PG2BNormal Data
RAS 1
NodeLocationAddress TypeIP Address
RAS 2
Default IP Gateway1
Netmask
PG3ANormal Data
RAS 1
RAS 2
Default IP Gateway1
Netmask
PG3BNormal Data
RAS 1
RAS 2
Default IP Gateway1
Netmask
AW1Normal Data
Default IP Gateway1
Netmask
AW2Normal Data
Default IP Gateway1
Netmask

Private Network IP Address Requirements

The table titled Private Network IP Address Requirements lists the IP address requirements for Unified ICM node connections to the private network. The Unified ICM nodes are listed as duplexed pairs (for example, CallRouter A and CallRouter B). You may or may not have duplexed nodes in your configuration. You need to supply IP addresses only for the nodes you have in your configuration.

Table 2: Private Network IP Address Requirements

NodeLocationAddress TypeIP Address
CallRouter AHigh Priority
Low Priority
NodeLocationAddress TypeIP Address
Default IP Gateway
Netmask
CallRouter BHigh Priority
Low Priority
Default IP Gateway
Netmask
Logger ANormal Data
RAS 1
RAS 2
Default IP Gateway1
Netmask
Modem Tel. Number
Logger BNormal Data
RAS 1
RAS 2
Default IP Gateway1
Netmask
Modem Tel. Number
Central Site IP RouterNormal Data
Remote Contact Center Site IP RouterNormal Data
PG1ANormal Data
RAS 1
RAS 2
Default IP Gateway1
Netmask
Modem Tel. Number
PG1BNormal Data
NodeLocationAddress TypeIP Address
RAS 1
RAS 2
Default IP Gateway1
Netmask
Modem Tel. Number
PG2ANormal Data
RAS 1
RAS 2
Default IP Gateway1
Netmask
Modem Tel. Number
PG2BNormal Data
RAS 1
RAS 2
Default IP Gateway1
Netmask
Modem Tel. Number
PG3ANormal Data
RAS 1
RAS 2
Default IP Gateway1
Netmask
Modem Tel. Number
PG3BNormal Data
RAS 1
RAS 2
Default IP Gateway1
Netmask
NodeLocationAddress TypeIP Address
Modem Tel. Number
AW 1Normal Data
Default IP Gateway1
Netmask
AW 2Modem Tel. Number
Normal Data
Default IP Gateway1
Netmask

Signaling Access Network IP requirements

The table titled Signaling Access Network IP Requirements lists the IP address requirements for Unified ICM node connections to the Signaling Access Network. The Unified ICM nodes are listed as duplexed pairs (for example, CallRouter A and CallRouter B). You may or may not have duplexed nodes in your configuration. You need to supply IP addresses only for the nodes you have in your configuration

Table 3: Signaling Access Network IP Requirements

NodeLocationAddress TypeIP Address
CallRouter ANormal data
CallRouter BNormal data
Network Gateway 1ANormal data
Network Gateway 1BNormal data

Static Route Requirements

The IP routers used in the Unified ICM networks must have static routes defined in order to provide the necessary connectivity between the visible LAN at the central site and the visible LANs at remote contact center sites. The static route ensures that the IP router can forward traffic from the central site to the remote site. In addition, CallRouters and Loggers must have a static route defined for the remote private LAN. This static route ensures that private network traffic is segregated from visible network traffic.
You must define all the static routes required in your configuration. However, you cannot define these static routes until you have assigned all Unified ICM nodes IP addresses.

NodeNetworkStatic Route
Central Site Visible Network IP Router—Side A and Side BVisibleDefine one static route for the visible LAN at each remote contact center site and each administrator site. If the central sites are geographically separated, add another static route for the other central site.
Central Site Private Network IP Router—Side A and Side BPrivateDefine one static route for the private LAN at the other central site.
CallRouter—Side A and Side BPrivateIf the sides of the central controller are geographically separated, define one static route for the subnet address of the private LAN on the other side of the central controller.
Logger—Side A and Side BPrivateIf the sides of the central controller are geographically separated, define one static route for the subnet address of the private LAN on the other side of the central controller.
PG (all PGs)VisibleOne of the two IP routers at a contact center is targeted as the default gateway for the PG.

However, the PG needs IP connectivity to both sides of the central controller. Therefore, for each PG you must define a static route to the other IP router (that is, to the IP router that is not targeted as the PG’s default gateway IP router).

Remote Contact Center IP RoutersVisibleFor each IP router, define a static route to one side of the central controller (to the central site visible network IP router).
Admin Site IP RoutersVisibleFor each Admin Site IP router, define a static route to one side of the central controller (to the central site visible network IP router).

Documents / Resouces

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