Tineco Carpet One Smart Carpet Cleaner Instruction Manual

CARPET ONE
Smart Carpet Cleaner
Instruction Manual*Actual product may differ from illustration.

Important Safety Instructions

SAVE THESE INSTRUCTIONS
Household use only.
When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE). Failure to follow the warnings and instructions may result in electric shock, fire, and/or serious injury.
WARNING – To reduce the risk of fire, electric shock, or injury:

1. This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Children should not play with the appliance. Cleaning and user maintenance shall not be performed by children without supervision.
2. The appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction.
3. Use only indoors, do not immerse. To reduce the risk of electric shock – Use only on a carpet moistened by the cleaning process.
4. Do not allow it to be used as a toy. Close attention is necessary when used by or near children, pets, or plants.
5. To reduce the risk of fire and electric shock – Use only Tineco cleaning products intended for use with this machine.
6. Use only as described in this manual. Use only the manufacturer’s recommended attachments.
7. Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep the cord away from heated surfaces.
8. Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord.
9. Do not handle the plug or appliance with wet hands.
10. Do not use a damaged cord or plug. If the appliance has been dropped, damaged, left outdoors, dropped into water, or is not working as it should return to a service center.
11. Do not put any object into openings. Do not use any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
12. Keep hair, loose clothing, fingers, and all parts of your body away from openings and moving parts.
13. Use extra care when cleaning on stairs.
14. Do not use it to pick up flammable or combustible liquids, such as gasoline, or use it in areas where they may be present.
15. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
16. Do not use it without the filter.
17. To reduce the risk of electric shock, always install float before any wet pick-up operation.
18. Prevent unintentional activation. Ensure the switch is in the off-position before picking up or carrying the appliance. Carrying the appliance with your finger on the switch or energizing appliances that have the switch on invites accidents.
19. Always switch off the appliance before making any adjustments, changing accessories, or storing the appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally.
20. TO REDUCE THE RISK OF ELECTRIC SHOCK – UNPLUG BEFORE CLEANING OR SERVICING. UNPLUG BEFORE CONNECTING THE HOSE.
21. Always turn off this appliance before connecting or disconnecting the motorized nozzle.
22. Turn off all controls before unplugging.
23. Do not leave the appliance when plugged in. Unplug from outlet when not in use and before servicing.
24. Do not use it to pick up ultrafine particles, such as lime, cement, sawdust, gypsum powder, or ashes.
25. Do not use it to pick up sharp objects, such as metallic nails, pieces of glass, metal paper clips, or pins.
26. Do not use it to pick up hazardous material and chemicals, such as solvent, drain cleaner, strong acids, or strong alkali.
27. Stop using immediately if the appliance is overheating, making unusual noises, producing unusual odors, performing low suction, or leaking electricity.
28. Turn the cleaner OFF and disconnect it from the electrical outlet for long-term storage.
29. Always clean the Dirty Water Tank after each use to avoid potential blockage, which may lead to low suction power, motor overheating, or reduce the service life of the appliance.
30. Do not expose to rain.
31. Store appropriately indoors in a dry place after use.
32. Do not place or submerge appliances in standing water or try to clean flooded areas.
33. The plug must be removed from the socket-outlet before cleaning or maintaining the appliance.
34. A hazard may occur if the appliance runs over the supply cord.
35. Connect to a properly grounded outlet only. See Grounding Instructions.
36. To reduce the risk of fire and electric shock due to internal component damage, use only Tineco cleaning fluid/solution: Carpet Deodorizing & Cleaning Solution intended
    for use with this appliance. See the Cleaning Fluid/Solution section of this manual.
37. Do not turn over the nozzle, or touch the bottom surface of the nozzle when using the dry function.

Range of Usage

1. The Carpet washer is to be used on carpets, such as level loops, etc.
2. Keep your appliance away from heat sources, such as the fireplace or heater, to avoid casing deformation.
3. Do not use it to pick up flammable or combustible liquids, ultrafine particles, sharp objects, hazardous material, chemicals, or anything that is burning or smoking, as described above.

About Cleaning Fluid/Solution

1. A large amount of cleaning solution entering the motor may cause damage to the appliance. Don’t shake the machine violently.
2. Add solution as instructed in the Operation section. We recommend using the provided cleaning solution.
3. Keep out of the reach of children. Avoid contact with eyes and skin, otherwise, rinse thoroughly with water. If irritation persists, seek medical advice. If the product is swallowed seek medical advice.
4. Dirty water and solution disposal should comply with local environmental regulations.
5. WARNING: To Reduce the Risk of Fire and Electric Shock due to internal component damage, use only TENNECO CARPET DEODORIZING & CLEANING SOLUTION intended for use with the appliance.

About the Appliance

1. Do not modify or attempt to repair the appliance except as indicated in the instructions for operating and cleaning.
2. Use extra care when cleaning on stairs.
3. Ensure that the Power Switch is in the OFF position and unplug before picking up or carrying the appliance. Do not lay flat or lean on the appliance so as to prevent dirty water from entering the motor.
4. Always install the Dirty Water Tank and Clean Water Tank properly before use.
5. Do not allow the appliance to get wet to avoid the risk of fire or injury caused by a short circuit.

Grounding Instructions

1. This appliance must be grounded. If it should malfunction or break down, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This appliance is equipped with a cord having an equipment-grounding conductor and grounding plug. The plug must be inserted into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
2. WARNING – Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the appliance – if it will not fit the outlet, have a proper outlet installed by
   a qualified electrician.
3. This appliance is for use on a nominal 120-V circuit and has a grounding attachment plug that looks like the plug illustrated in sketch A in Figure 20. Make sure that the appliance is connected to an outlet having the same configuration as the plug. No adaptor should be used with this appliance.

FCC Supplier’s Declaration of Conformity
TINECO / CARPET ONE SERIES
This appliance complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This appliance may not cause harmful interference, and (2) this appliance must accept any interference received, including interference that may cause undesired operation.

TINECO INTELLIGENT, INC.
1700 WESTLAKE AVENUE N., SUITE 200, SEATTLE, WA, 98109, USA
WWW.TINECO.COM
1-855-292-8864
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and find it to comply with the limits for a Class B digital appliance, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for help.

FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and any part of your body.
Note
The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment, such modifications could void the user’s authority to operate this equipment.
IC Note
This appliance contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science, and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two conditions:

1. this appliance may not cause interference.
2. this appliance must accept any interference, including interference that may cause undesired operation of the appliance.
   – This Class B digital apparatus complies with Canadian ICES-003.
   – This equipment complies with ISED RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and any part of your body.

Symbols:

	Power On/Off
	AUTO/MAX/DRY Mode

Specifications

• All data and technical instructions of this manual are based on results from lab tests of Tineco or designated third parties. The company reserves all rights for final explanations.

Disposal
Accessories and packaging should be sorted for environmentally friendly recycling. Do not put them into the fire, water, or soil.

Overview

Digital Display

Accessories

Note:
Accessories may vary between markets. If you require more accessories, please go to www.tineco.com or store.tineco.com.

	Carpet Deodorizing & Cleaning Solution Removes dirt, grime, grease, and tough stains from most types of carpets. Always use the Tineco solution in your appliance. Add two bottle caps of the solution to each full tank of clean water.
	Cleaning Tool A full brush to clean the DWT, brush chamber, and opening. The tool also has a bristled end to remove dirt and mud on the roller and DWT.
	2 in 1 Nozzle Remove tough stains on the carpet.
	Sponge Filter A sponge filter can block large particles and debris, ensuring the appliance’s durability. * Please install the Sponge filter before use, or it may lead to weak suction.
	Brush Cover Scraper A scraper to clean the brush cover gap.
	Accessory Hose A 2.5-meter hose to connect the appliance and accessory brushes.

Assembly

How to Assemble/Disassemble

	To assemble the handle, insert it into the appliance until you hear a click.
	In the event that the handle needs to be disassembled, press the spring to release the handle with a tool (like a screwdriver) and lift the released handle from the appliance.
	Wrap the power cord around the cord hooks for convenient storage.

Clean Water Tank

	Press the CWT handle to remove it.
	Open the tank cap, add two bottle caps of the solution to the CWT then fill with tap water to the Max line and tightly close the cap.
	Install the Clean Water Tank into the appliance. You should hear a “Click” if done correctly.

Note:
Only use water under 140°F/60°C.
DO NOT USE HOT WATER.
Dirty Water Tank

Install the Dirty Water Tank into the appliance. You should hear a “Click” if done correctly.

Accessory Hose & 2 in 1 Nozzle

	Choose a suitable brush head according to the usage scenario.
	Pull it up to uncover the accessory connection port.
	Insert the hose end into the port. You should hear two “Clicks” if done correctly.

Operation

Preparing for Use (Appliance)

	Unwrap the power cord and plug it into an electrical outlet.
	Step on the recline pedal to recline the unit for a cleaning position. Tips: • Press the button to turn on/off the voice prompt. • Press the button twice to switch languages. (More voice languages will be added, please refer to the actual product for now.)
	Press the button and the appliance will start in AUTO mode by default. Press it again to turn off the appliance. Switch between AUTO, MAX, and The DRY mode by pressing the button.
	In AUTO/MAX/DRY mode, the appliance will stop working when put upright and start running again when you recline.
	Do not grip DWT handle to lift or move the appliance. Grip the back carry handle to lift or move the appliance. Empty CWT and DWT after each use.

Note:

• The carpet cleaner differs from the traditional vacuum cleaner.
• In all modes, it blows hot air, whose temperature is 158-176°F (70-80°C).
  * Appropriate temperature is conducive to dissolving the dirt and helps surfactant in the solution to decompose the dirt.
• In AUTO/MAX mode, it sprays water when moving forward and stops spraying when moving backward.
• Take a spot test on a small and marginal area of the carpet for colorfastness. Gently rub the surface with a damp white cloth. Then wait ten minutes and check for color removal or bleed with a white paper towel.
• During use, don’t keep the appliance in a resting position for a long time.

Preparing for Use (Accessory Hose & 2 in 1 Nozzle)

	Attach the accessory hose, stand the appliance upright and ensure that it is powered on (if not, press the button), the appliance will enter ACCESSORY Mode, and the appliance will stop working when you recline.
	Store the accessories in the bag after use.

Note:
Do not vacuum foamed liquid.
Cleaning Mode Selection
AUTO Mode

	Blue	Clean: on Min spray volume
		The default spray volume is “60”, which varies depending on the dirt amount
	Red	Heavy dirt: on Max spray volume

• In AUTO mode, the loop sensor automatically detects how dirty the carpet is and applies the appropriate volume of water spray.
• A red dirt monitoring loop indicates more dirt is detected, and a blue loop indicates less dirt is detected. This mode automatically provides the best cleaning solution.

MAX Mode

• In AUTO mode, press the button to enter MAX mode. The AUTO indicator on the display will turn off.
• The iLoop only displays the dirty amount, and the spray volume keeps at the maximum of “100”.
• In MAX mode, the appliance will apply max spray volume.

DRY Mode

	Wet
	Changes in the degree of humidity
	Dry

• In MAX mode, press the button to enter DRY mode. In DRY mode, the dry-degree indicator will change with the humidity detected by the humidity sensor.
• Press the button to switch to AUTO mode.

ACCESSORY Mode

• Ensure the appliance is powered on (if not, press the button), and the appliance will enter into ACCESSORY mode. Press and hold the button on the 2-in-1 Nozzle to spray water, and release the button to stop.
• In ACCESSORY mode, the accessory icon is illuminated and the spray volume keeps at the maximum of “100”.
• Stand the appliance upright, remove the accessory hose, and the appliance will enter AUTO mode.

Note:
Keep sharp objects away from the digital display screen to avoid scratches and scrapes.
Indicator
When in Use

	MAX mode Spray volume indicator: solid “100”.
	Appliance enters standby mode when standing upright in Max mode.
	AUTO mode Spray volume indicator: changes.
	Appliance enters standby mode when standing upright in Auto mode.
	DRY mode Spray volume indicator: Solid “0”, Dry Degree Indicator illuminated.
	ACCESSORY mode Spray volume indicator: solid “100”. Accessory icon: illuminated.
	Appliance enters standby mode when reclining in Accessory mode.
	Accessory icon: blinks. Spray volume indicator: solid “0”. See Troubleshooting.
	AUTO icon: blinks. Spray volume indicator: solid “0”. See Troubleshooting.
	Solid red light: dirt sensor malfunction or blocked.
	Indicator blinking: CWT is empty.
	Indicator blinking: DWT is full or not installed, or the channel has a blockage.
	Indicator blinking: brush roller cover is not installed or the brush roller has a blockage.
	Illuminated: WiFi has been successfully connected.
	Blinking: WiFi is connecting.
	Off: WiFi is not connected, please connect to the network.
	The dry-degree indicator blinks humidity sensor malfunctions.

App
All the functions can be performed using the Tineco app. Download the Tineco app from the App Store, Google Play, and Tineco Official Site.

Note:
The default setting for voice prompt is English, you can set other languages via App.
Voice Prompt (Contents may vary, please in kind prevail.)

Maintenance

Note:

• For optimal performance and to prevent odors, always clean and dry DWT, filters, brush roller, brush roller cover, 2 in 1 nozzle completely after each use.
• Please make sure each part is installed correctly or the appliance may not work properly.
• After maintenance, place the appliance vertically. Do not expose the appliance to direct sunlight, and store it indoors in a dry place.

Main Body

	To reduce the risk of injury, switch off before performing maintenance.
	Use a cloth to clean the surface with a neutral detergent. The cloth should be dry to prevent water from entering the appliance.
	When the LED loop illuminates red, remove Dirty Water Tank, and clean the dirt sensor with a damp cloth or the cleaning tool.

Dirty Water Tank

• When dirty water reaches the Max line, the appliance will stop working and show a reminder on the display and play a voice prompt.
• Step on the recline pedal and press the DWT handle to remove it.
• Pull up the tank lid and mesh filter to empty the DWT. Use the cleaning tool to remove the remaining debris. Rinse the inside of the DWT & tank lid & floater & mesh filter and place back into the appliance.

Note:
Check if the floater is in good condition and press it to the bottom.
Sponge Filter

	Remove the DWT, take the filter out and wash it after each use.
	Reinstall.

Brush Roller Cover

	Press the brush roller cover release button on the cover and pull upward to remove it.
	Rinse with water. Use the provided cover scraper to clean the gap in the front side to avoid blockages.
	When replacing, always latch the brush cover into place to avoid leakage.

Brush Roller

	Remove the brush roller by squeezing the brush roller tab and pulling it out.
	Using the cleaning tool, remove the hair and debris wrapped around the roller and rinse with water. Allow it to dry completely before reinstalling.
	Remove hair and debris from the brush roller chamber and the opening with a tissue or a damp cloth.
	Replace the brush roller by inserting the brush roller end into the right side of the holder, then attach the roller tab to the left side to lock it into place.

Accessory Hose & 2 in 1 Nozzle

	Press the buttons on both sides to remove the hose.
	Press the release button to remove the accessory brush.
	Remove the top cover and brush head.
	Rinse with water. Allow it to dry completely before reinstalling.
	Reinstall.

Humidity Sensor

Clean the humidity sensor after each use, rotate the sensor several times, or use the cleaning tool. Also, clean the bristle after each use.

Troubleshooting

Problem	Possible cause	Solution
The appliance does not turn on	The power cord is not plugged in, or the socket is not energized	Ensure that the socket is energized and the power cord is plugged in
Accessory icon: blinks Spray volume indicator: solid “0” Voice prompt: Stand the device upright	The appliance is tilted while installing accessory brushes	Stand the appliance upright,  then enter the ACCESSORY mode
AUTO icon: blinks Spray volume indicator: solid Voice prompt: Stand the device upright	The appliance is tilted while removing accessory brushes	Stand the appliance upright to end the accessory hose removal. Then tilt the appliance again to enter AUTO mode
LED loop illuminates red Voice prompt: Clean the channel under the dirty water tank	1. Dirt sensor malfunction or blocked 2. Channel has a blockage 3. Sponge filter is dirty	1. Remove blockages 2. Clean the debris channel 3. Clean the sponge filter
CWT empty indicator blinking Voice prompt: Please add clean water or solution to the clean water tank	CWT is empty	Refill CWT
DWT full indicator blinking Voice prompt: 1. Dirty water tank full, please empty 2. Please check the dirty water tank	1. The dirty water in DWT has reached the MAX line 2. The floater is not installed correctly 3. Channel has a blockage	1. Empty the dirty water and then reinstall the DWT 2. Check if the floater is in good condition and press it to the bottom 3. Remove blockages
Brush roller tangled indicator blinking Voice prompt: 1. Please clean the brush roller 2. Please install the brush roller cover	1. The brush roller is blocked 2. The brush roller cover is not installed	1. Remove blockages 2. Install brush roller cover correctly
The WiFi indicator is off	WiFi is not connected	Follow the in-app guide to connect to WiFi
No spray volume display	Pump malfunction	Contact Customer Service
The dry degree indicator blinks Voice prompt: Humidity Display malfunction, please contact customer service	Humidity sensor malfunction	Contact Customer Service

Note:
If the above troubleshooting guide fails to provide a solution, please visit our website www.tineco.com for further support.

Warranty

2-YEAR LIMITED WARRANTY

• Only applies to purchases made from authorized retailers of Tinoco.
• Is subject to adherence to the requirements outlined in this instruction manual, and is subject to further conditions outlined below.
• This warranty is governed by and construed under the laws of the country in which the purchase took place. We provide a 2-year warranty or a warranty period as stipulated by applicable local law, whichever is longer.

WHAT IS COVERED?

• Your Tineco appliance has a 2-year warranty against original defects in material and workmanship when used for private household purposes in accordance with the Tineco Instruction Manual.
  Motorized accessories bought separately come with a 1-year warranty.
• This warranty provides, at no extra cost to you, all labor and parts necessary to ensure your appliance is in proper operating condition during the warranty period.
• This warranty will only be valid if the appliance is used in the country in which it was sold.

WHAT IS NOT COVERED?
Tinoco shall not be liable for costs, damages, or repairs incurred as a result of:

• Appliances purchased from an unauthorized dealer.
• Careless operation or handling, misuse, abuse, and/or lack of maintenance or use not in accordance with the Tineco Instruction Manual.
• Use of the appliance other than for normal domestic purposes, e.g. for commercial or rental purposes.
• Use of parts not in accordance with the Tineco Instruction Manual.
• Use of parts and accessories other than those produced or recommended by Tinoco.
• External factors are unrelated to product quality and use, such as weather, modifications, accidents, electrical outages, power surges, or acts of God.
• Repairs or alterations carried out by unauthorized parties or agents.
• Failing to clear the blockage and other hazardous material from the appliance.
• Normal wear and tear, including normal wearing parts, such as clear bin, belt, filter, HEPA, brush bar, and power cord (or where external damage or abuse is diagnosed), carpet or floor damage due to use not in accordance with manufacturer’s instructions or failure to turn the brush bar off when necessary.

WARRANTY LIMITATIONS

• Any implied warranties relating to your appliance including but not limited to the warranty of merchantability or warranty of fitness for a particular purpose, are limited to the duration of this warranty.
• Warranty coverage applies to the original owner and to the original battery only and is not transferable.
• This limited warranty gives you specific legal rights. You may also have other rights which vary by region.
• Manufacturer’s warranties may not apply in all cases, depending on factors such as the use of the product, where the product was purchased, or who you purchased the product from. Please review the warranty carefully, and contact the manufacturer if you have any questions.

WARRANTY SERVICE
Register: We highly recommend that upon purchase, you register your appliance on the Tineco official website (www.tineco.com) and enjoy exclusive benefits. To register, please enter the whole serial number (find it on the back of the appliance).
Failure to register your product won’t diminish your warranty rights.

How to Claim: Please retain your proof of purchase. To make a claim under our Limited Warranty, you need to provide your serial number and the original purchase receipt with the purchase date and order number on it.
All work will be carried out by Tineco or its authorized agency.
Any replaced defective parts will become the property of Tinoco.
Service under this warranty will not extend the period of this warranty.

Contact our Customer Service
Hotline: 1-855-292-8864
or Visit the Tineco website
www.tineco.com
for expert customer service.

TINECO IS HERE TO HELP.
We’ll get back to you within 1 business day

http://www.tineco.com
www.tineco.com
1-855-292-8864
Mon. – Fri. 9am – 6pm (CST)http://www.tineco.com
Contact us – We’ll get back to you within 1 business day.
www.tineco.com
1-855-292-8864
Mon. – Fri. 9am – 6pm (CST)

References

• Official Site | Tineco