verizon Service Desk Phone Numbers
SERVICE DESK PHONE NUMBERS USER GUIDE
US Customers
| Data Services and Long Distance Services Data IP Services, Managed Services, VoIP You can also go to www.verizon.com/chatnow and handle your repair query online through chat. |
1-800-444-1111 |
| Local Services Local Telephone Lines, Data (T1, T2, etc.), Centrex, … | 1-800-554-3900 |
| Wireless Support | 800-922-0204 |
International Customers
| Country (calls from) | Phone Number |
| ChatNow: If you prefer, you can go to www.verizon.com/chatnow and handle your repair query online through ChatNow without having to call. | |
| Europe: Austria, Belgium, Denmark, France, Finland, Germany, Greece, Hungary, Ireland, Italy, Luxemburg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom |
00800 1103 1121 +44 118 905 4017 |
| Asia Pacific: | |
| Australia | 1-800-932054 |
| China | 4001 202180 |
| Guam | 1-866-5672507 |
| Hong Kong | 800-961991 |
| India | 000-800-919-0418 |
| Indonesia | 007-803-011-5001 |
| Japan | 0066-33-814000 |
| Korea | 00308-1-23094 (DCAM) |
| 00798-14-800-9779 (TELE) | |
| Malaysia | 1-800-818-948 |
| New Zealand Philippines Singapore Taiwan Thailand Vietnam (via landline only) | 0800-441086 1-800-1-114-2889 800-1206431 00801-136961 1-800-012568 120-12050 |
| USA | 1-866-567-2507 +44 118 905 4017 |
| Any other country | +44 118 905 4017 |
VEC Support
| VEC Support contact email | Phone |
| [email protected] | 1-800-569-8799 (US) |
Other Support Contract
Our other Support contacts (Sales, Billing, etc.) can be found here: https://enterprise.verizon.com/support/
Customer Training and User Guides
Service Assurance User Guides
Documents can be found on the Service Assurance User Guides page.
The latest version of this document can be always found here
General Customer Training Information
Go to our Customer Training Portal* to enroll in training or to download other user and reference guides.
Verizon Enterprise Center
The Verizon Enterprise Center portal is an easily accessible tool that offers customers the possibility of raising inquiries and managing different requests online
What is it for?
The Verizon Enterprise Center portal supports customers with Repair related technical issues via repair tickets as well as customers with Invoice inquiries and Account Management requests, offering an alternative to emails and phone calls.
Related documents
Related documents and guides can be found on the Verizon Enterprise Center Commercial User Guides* page (follow the menu path User/Reference Guides > Verizon Enterprise Center).
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