Whirlpool Wtw5000dw1 Low Water Wash User Manual (+ PDF)

Whirlpool WTW5000DW1 Low water wash

Washer Safety

Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.” These words mean:

DANGER: You can be killed or seriously injured if you don’t immediately follow instructions.
WARNING: You can be killed or seriously injured if you don’t follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions, including the following:

Read all instructions before using the washer.
Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable, or explosive substances as they give off vapors that could ignite or explode.
Do not add gasoline, dry-cleaning solvents, or other flammable, or explosive substances to the wash water. These substances give off vapors that could ignite or explode.
Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the washing machine, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.
Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used near children.
Before the washer is removed from service or discarded, remove the door or lid.
Do not reach into the washer if the drum, tub or agitator is moving.
Do not install or store the washer where it will be exposed to the weather.
Do not tamper with controls.
Do not repair or replace any part of the washer or attempt any servicing unless specifically recommended in this manual or in published user-repair instructions that you understand and have the skills to carry out.
See “Electrical Requirements” located in the installation instructions for grounding instructions.

SAVE THESE INSTRUCTIONS

State of California Proposition 65 Warnings

WARNING

This product contains one or more chemicals known to the State of California to cause cancer.
This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.

What’s New Under the Lid?

Cleaning with Less Water

The most striking difference in your new washer is the low-water wash plate wash system. The washer automatically adjusts the water level to the load size-no water level selector is needed.

For best performance, it is recommended to load items in loose heaps evenly around the washplate.

As the washer dampens and moves the load, the level of the items will settle in the basket. This is normal, and does not indicate that more items should be added.

IMPORTANT: You will not see a washer basket full of water as with your past agitator-style washer. It is normal for some of the load to be above the water line.

Automatic load Size Sensing

Once you start the cycle, the lid will lock, and the washer will begin the sensing process to determine the correct water level for the load. This may take several minutes before water is added. You will find a step-by-step description in the “Cycle Status Lights” section. You will hear the motor turn the basket in short pulses to thoroughly wet the load. This low-water wash method uses less water and energy compared to a traditional agitator-style washer.

Choosing the Right Detergent

Use only High-Efficiency detergents. The package will be marked “HE” or “High Efficiency.” Low-water washing creates excessive sudsing with a regular non-HE detergent. Using regular detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer’s instructions to determine the amount of detergent to use.

Concentrated Cleaning

Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the soils.

Normal Sounds You Can Expect

At different stages of the wash cycle, you may hear sounds and noises that are different from those of your previous washer. For example, you may hear a clicking and hum at the beginning of the cycle, as the lid lock goes through a self-test. There will be different kinds of humming and whirring sounds as the washplate moves the load and as basket is decelerating to a stop. And sometimes, you may hear nothing at all, as the washer determines the correct water level for your load or allows time for clothes to soak.

Control Panel and Features

SOIL LEVEL
1. Select the most suitable setting for your load. For heavily soiled fabrics, select Heavy Soil Level for more wash time. For lightly soiled fabrics, select Ex Light Soil Level for less wash time. Lighter soil level setting will help reduce tangling and wrinkling.
WASHTEMP
1. Wash Temp senses and maintains uniform water temperatures by regulating incoming hot and cold water. Select a wash temperature based on the type of fabric and soils being washed. For best results and following the garment label instructions, use the warmest wash water safe for your fabric.
  - On some models and cycles, warm and hot water may be cooler than your previous washer.
  - Even in a cold and cool water wash, some warm water may be added to the washer to maintain a minimum temperature.
WASH CYCLE KNOB
- Use the Wash Cycle knob to select available cycles on your washer. See “Cycle Guide” for detailed descriptions of cycles.
RINSE OPTIONS
- The following options may be added to most cycle. See “Cycle Guide” for additional details.
- RINSE
  - This option is used to limit a cycle to one rinse.
- RINSES
  - This option can be used to automatically add a second rinse to most cycles.
- RINSE with SOFTENER
  - This option must be selected if using fabric softener during a cycle. It ensures that the water levels are correct for optimal fabric softener distribution.
- RINSES with SOFTENER
  - This option turns on both the Fabric Softener and the 2 Rinses option.
PRESOAK
- Use this option to add an extra soak period to any cycle to help loosen tough stains. The washer will fill and then pause to soak, and then begin the selected cycle.
START/PAUSE BUTTON
- Press to start the selected cycle; press again to pause the cycle and unlock the lid.
- NOTE: If the washer is spinning, it may take several minutes to unlock the lid. Press and hold 3 seconds to cancel a cycle and drain the water from the washer.
CYCLE STATUS LIGHTS INDICATOR
The Cycle Status Lights show the progress of a cycle. At each stage of the process, you may notice sounds or pauses that are different from traditional washers.

SENSING

When the Start/Pause button is pressed, the washer will first perform a self-test on the lid lock mechanism. You will hear a click, the basket will make a slight turn, and the lid will unlock briefly before locking again. Once the lid has locked the second time, the washer will use short, slow spins to estimate the load size. These sensing spins may take 2 to 3 minutes before water is added to the load and you may hear the hum of these spins. If the sensing light is on, then washer is working properly. You will hear the motor turn the basket in short pulses to thoroughly wet the load. The washer will then move the load briefly, pause to allow water to soak in to the load, and resume adding water. This process may repeat until the correct amount of water has been added for the load.

NOTE: Avoid opening lid during sensing. The sensing process will start over when the washer is restarted. The sensing light may also come on during the Soak and Wash portions of the cycle. This is normal.

WASH

You will hear the motor and washplate moving the load. Unlike traditional washers, the load is not covered with water. Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the soils. The motor sounds may change at different stages in the cycle. The wash time is determined by the selected soil level.

RINSE

You will hear sounds similar to the wash cycle as the washer rinses and moves the load.

SPIN

The washer spins the load at increasing speeds for proper water removal, based on the selected cycle and spin speed.

DONE

Once the cycle is complete, this light will come on. Remove the load promptly for best results.

LOCKED

To allow for proper load sensing and spinning, the lid will lock and the Locked light will turn on. This light indicates that the lid is locked and cannot be opened. If you need to open the lid, pres START/PAUSE. The lid will unlock once 0 the washer movement has stopped. This may take several minutes if the load was spinning at high speed.

NOTE: Holding the START/PAUSE Button will cancel the cycle and cause the washer to drain. Press START/PAUSE again to resume the cycle. Avoid opening the lid during sensing. The sensing process will start over when the washer is restarted.

Cycle Guide

For best fabric care, choose the cycle that best fits the load being washed.
Recommended settings for best performance are shown in Bold.
Not all cycles and options are available on each cycle. Not all settings and options are available on each cycle.

Item to wash	Cycle	Wash Temp	Spin Speed	Cycle Details
Large items such as sheets, sleeping bags, small comforters, jackets, small washable rugs	Bulky Items/ Sheets	Hot Warm Cool Cold Tap Cold	Low	Use this cycle to wash large items such as jackets and small comforters. The washer will fill with enough water to wet down the load before the wash portion of the cycle begins, and uses a higher water level than other cycles.
Sturdy fabrics, colorfast items, towels, jeans	Heavy Duty	Hot Warm Cool Cold Tap Cold	High	Provides maximum wash time and action for tough stains and soils. Use this cycle for heavily soiled or sturdy items. Water-level sensing process may take longer for some items than for others because they will absorb more water than other fabric types.
Casual and mixed loads, jeans, towels, sturdy fabrics	Deep Water Wash	Hot Warm Cool Cold Tap Cold	High	Provides additional water and alternating wash action for heavily soiled mixed loads. Water-level sensing process may take longer for some items than for others because they will absorb more water than other fabric types.
Cottons, linens, and mixed item loads	Normal	Hot Warm Cool Cold Tap Cold	High	Use this cycle for normally soiled cottons and mixed fabric loads.
Bright or darkly colored cottons, linens, casual and mixed loads	Cold Wash	Cold	High	Cold water with an additional wash action gently lifts stains while caring for fabrics. Settings may be adjusted as desired, but must use only cold water settings.
No-iron fabrics, cottons, perm press, synthetics	Casual	Hot Warm Cool Cold Tap Cold	Low	Use this cycle to wash loads of no-iron fabrics such as sports shirts, blouses, casual business clothes, permanent press, and blends.
Machine-wash silks, hand-wash fabrics	Delicate	Hot Warm Cool Cold Tap Cold	Low	Use this cycle to wash lightly soiled items indicating the “Machine Washable Silks” or “Gentle” cycle on the care label. Place small items in mesh garment bags before washing. This cycle uses a higher, preset water level.
Small loads, cottons, polyester, perm press	Quick Wash	Hot Warm Cool Cold Tap Cold	High	Use this cycle to wash small, lightly soiled loads of 2-3 items that are needed in a hurry.
Heavily soiled fabrics	Soak	Hot Warm Cool Cold Tap Cold	No Spin	Use this cycle to soak small spots of set-in stains on fabrics. The washer will use intermittent agitation and soaking. After time has expired, water will drain, but the washer will not spin. The cycle is complete.
Hand-washed items or dripping wet items	Drain & Spin	N/A	High	This cycle uses a spin to shorten drying times for heavy fabrics or special-care items washed by hand. Use this cycle to drain washer after cancelling a cycle or completing a cycle after a power failure.
Swimsuits and items requiring rinsing without detergent	Rinse & Spin	Cold rinse only	High	Combines a rinse and high speed spin for loads requiring an additional rinse cycle or to complete a load after power interruption. Also use for loads that require rinsing only.
No clothes in washer	Clean Washer with affresh®	Hot Warm Cool Cold Tap Cold	Low	Use this cycle every 30 washes to keep the inside of your washer fresh and clean. This cycle uses a higher water level. Use with affresh® Washer Cleaner tablet or liquid chlorine bleach to thoroughly clean the inside of your washer. This cycle should not be interrupted. See “Washer Care.” IMPORTANT: Do not place garments or other items in the washer during the Clean Washer with affresh® cycle. Use this cycle with an empty wash tub.

All rinses are cold.
Spin speed is integrated into the cycle and can not be selected.

Using Your Washer

WARNING: Fire Hazard

Never place items in the washer that are dampened with gasoline or other flammable fluids.
No washer can completely remove oil.
Do not dry anything that has ever had any type of oil on it (including cooking oils).
Doing so can result in death, explosion, or fire.

Sort and prepare your laundry

Empty pockets. Loose change, buttons, or any small object can pass under the washplate and become trapped, causing unexpected sounds.
Sort items by recommended cycle, water temperature, and colorfastness.
Separate heavily soiled items from lightly soiled.
Separate delicate items from sturdy fabrics.
Do not dry items if stains remain after washing, because heat can set stains into fabric.
Treat stains promptly.
Close zippers, fasten hooks, tie strings and sashes, and remove non-washable trim and ornaments.
Mend rips and tears to avoid further damage to items during washing.

Helpful Tips

When washing water-proof or water-resistant items, load evenly. See “Cycle Guide” for tips and more information on using the Bulky Items cycle.
Use mesh item bags to help avoid tangling when washing delicate or small items.
Turn knits inside out to avoid pilling. Separate lint-takers from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.

Always read and follow fabric care label instructions to avoid damage to your items.

WARNING: Electrical Shock Hazard

Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.

Add laundry products

Add a measured amount of HE detergent or single-dose laundry packet into the basket. If using Oxi-type boosters, color-safe bleach, or fabric softener crystals, add to the bottom of the washer basket before adding clothes.

IMPORTANT: Use only High Efficiency detergents. The package will be marked “HE” or “High Efficiency.” Low-water washing creates excessive sudsing with a regular non-HE detergent. Using regular detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance.

NOTE: Follow the manufacturer’s instructions to determine the amount of laundry products to use.

load laundry into washer

For best performance, load items in loose heaps evenly around the washplate. Try mixing different sized items to reduce tangling.

IMPORTANT: Items need to move freely for best cleaning and to reduce wrinkling and tangling.

Add liquid chlorine bleach to dispenser, if desired

Do not overfill, dilute, or use more than 1 cup (250 ml). Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.

Add fabric softener, if desired

To dispense fabric softener in the rinse cycle, this washer has been designed to allow the use of the Downy Ball®t dispenser. Pour a measured amount of Downy® liquid fabric softener into the Downy Ball® dispenser, pull the ring tightly to seal it, and place on top of load. Always follow manufacturer’s directions for correct amount of fabric softener based on your load size. Then select 1 Rinse with Softener option. The Downy Ball® dispenser will automatically release the fabric softener during the rinse cycle. For questions on using the Downy Ball® dispenser call 1-800-688-7638 or visit www.downy.com.

IMPORTANT: Rinse option must be selected to 1 Rinse with Softener or 2 Rinses with Softener to ensure proper distribution at correct time in cycle. Do not overfill or dilute.

Adding liquid Fabric Softener Manually to Wash load During the final rinse, wait until the washer has completed filling, press the START/Pause button to pause the washer. Lift the lid and add the measured recommended amount of liquid fabric softener. Do not use more than the recommended amount. Close the lid and press the START/Pause button again to start the washer.

Select cycle

Turn cycle knob to choose your wash cycle.

Select SOIL LEVEL

Once you select a cycle, select the soil level by turning the Soil Level knob to the desired setting.

Select WASH TEMP

Once you select a cycle, select the wash temperature by turning the Wash Temp knob to the desired setting.
Always read and follow fabric care label instructions to avoid damage to your items.

Select cycle options, if desired

If you would like to add an extra rinse, fabric softener or extra soak period to any cycle, turn the knob to desired setting.

Press START /Pause to begin wash cycle

Press the START /Pause button to start the wash cycle. When the cycle has finished, the DONE indicator will light. Promptly remove items after cycle has completed to avoid odor, reduce wrinkling, and rusting of metal hooks, zippers, and snaps.

Unlocking the lid to add items

If you need to open the lid to add 1 or 2 missed items: Press START/Pause; the lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Then close lid and press START /Pause again to restart the cycle. If lid is left open for more than 10 minutes the water will pump out automatically.

Washer Maintenance

WATER INLET HOSES

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found. When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.

NOTE: This washer does not include inlet hoses. See the Installation Instructions for more information.

WASHER CARE

Recommendations to Help Keep Your Washer Clean and Performing at its Best

Always use High Efficiency (HE) detergents and follow the HE detergent manufacturer’s instructions regarding the amount of HE detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirable odor.
Use warm and hot wash water settings sometimes (not exclusively cold water washes), because they do a better job of controlling the rate at which soils and detergent accumulate.
Always leave the washer lid open between uses to help dry out the washer and prevent the buildup of odor-causing residue.

Cleaning Your Top Loading Washer

Read these instructions completely before beginning the routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer.

Cleaning the Inside of the Washer

To keep your washer odor-free, follow the usage instructions provided above, and use this recommended monthly cleaning procedure:

Clean Washer Cycle

This washer has a special cycle that uses higher water volumes in combination with affresh® Washer Cleaner or liquid chlorine bleach to clean the inside of the washer.

Begin procedure

affresh® Washer Cleaner Cycle Procedure (Recommended for Best Performance):
- Open the washer lid and remove any clothing or items.
- Place an affresh® Washer Cleaner tablet in the bottom of the washer basket.
- Do not place an affresh® Washer Cleaner tablet in the detergent dispenser.
- Do not add any detergent or other chemical to th washer when following this procedure.
- Close the washer lid.
- Select the CLEAN WASHER cycle.
- Press the START/Pause/Unlock button to begin the cycle. The Clean Washer Cycle Operation is described below.
  - NOTE: For best results, do not interrupt cycle. If cycle must be interrupted, press POWER/CANCEL. (For models with no Power/Cancel button, press and hold START/ Pause/Unlock for three seconds). After the Clean Washer cycle has stopped, run a RINSE & SPIN cycle to rinse cleaner from washer.
Chlorine Bleach Procedure (Alternative):
- Open the washer lid and remove any clothing or items.
- Add 1 cup (236 ml) of liquid chlorine bleach to the bleach compartment.
  - NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage over time.
- Close the washer lid.
- Do not add any detergent or other chemicals to the washer when following this procedure.
- Select the CLEAN WASHER cycle.
- Press the START/Pause/Unlock button to begin the cycle. The Clean Washer Cycle Operation is described below.

NOTE: For best results, do not interrupt cycle. If cycle must be interrupted, press POWER/CANCEL. (For models with no Power/Cancel button, press and hold START/ Pause/Unlock for three seconds). After the Clean Washer cycle has stopped, run a RINSE & SPIN cycle to rinse cleaner from washer.

Description of Clean Washer Cycle Operation:

This cycle will fill to a water level higher than in normal wash cycles to provide rinsing at a level above the water line for normal wash cycle.
During this cycle, there will be some agitation and spinning to increase the removal of soils. After this cycle is complete, leave the lid open to allow for better ventilation and drying of the washer interior.

Cleaning the Dispensers

After a period of using your washer, you may find some residue buildup in the washer’s dispensers. To remove residue from the dispensers, wipe them with a damp cloth and towel dry. Do not attempt to remove the dispensers or trim for cleaning. The dispensers and trim are not removable. If your model has a dispenser drawer, however, remove the drawer and clean it before or after you run the Clean Washer cycle. Use an all-purpose surface cleaner, if needed.

Cleaning the Outside of the Washer

Use a soft, damp cloth or sponge to wipe away any spills. Use only mild soaps or cleaners when cleaning external washer surfaces.

IMPORTANT: To avoid damaging the washer’s finish, do not use abrasive products.

NON-USE AND VACATION CARE

Operate your washer only when you are home. If moving, or not using your washer for a period of time, follow these steps:

Unplug or disconnect power to washer.
Turn off water supply to washer, to avoid flooding due to water pressure surge.

WINTER STORAGE CARE

IMPORTANT: To avoid damage, install and store washer where it will not freeze. Because some water may stay in hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer.

To winterize washer

Shut off both water faucets; disconnect and drain water inlet hoses.
Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run washer on RINSE & SPIN cycle for about 30 seconds to mix antifreeze and remaining water.
Unplug washer or disconnect power.

TRANSPORTING YOUR WASHER

Shut off both water faucets. Disconnect and drain water inlet hoses.
If washer will be moved during freezing weather, follow WINTER STORAGE CARE directions before moving.
Disconnect drain hose from drain system and drain any remaining water into a pan or bucket. Disconnect drain hose from back of washer.
Unplug power cord.
Place inlet hoses and drain hose inside washer basket
Drape power cord over edge and into washer basket.
Place packing tray from original shipping materials back inside washer. If you do not have packing tray, place heavy blankets or towels into basket opening. Close lid and place tape over lid and down front of washer. Keep lid taped until washer is placed in new location. Transport washer in upright position.

REINSTALLING/USING WASHER AGAIN

To reinstall washer after non-use, vacation, winter storage, or moving:

Refer to Installation Instructions to locate, level, and connect washer.
Before using again, run washer through the following recommended procedure:

To use washer again

Flush water pipes and hoses. Reconnect water inlet hoses. Turn on both water faucets.

WARNING: Electrical Shock Hazard

Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.

Plug in washer or reconnect power.
Run washer through BULKY ITEMS/SHEETS cycle to clean washer and remove antifreeze, if used. Use only HE High Efficiency detergent. Use 1/2 the manufacturer’s recommended amount for a medium-size load.

Troubleshooting

WARNING: Electrical Shock Hazard

Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.

WHIRLPOOL® LAUNDRY LIMITED WARRANTY

ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE.

Please have the following information available when you call the Customer experience Center

Name, address, and telephone number
Model number and serial number
A clear, detailed description of the problem
Proof of purchase including dealer or retailer name and address

IF YOU NEED SERVICE

Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without service. Please take a few minutes to review the Troubleshooting or Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional resources, or visit https://www.whirlpool.com/product_help.
All warranty service is provided exclusively by our authorized Whirlpool Service Providers.

In the U.S. and Canada, direct all requests for warranty service to:

https://www.whirlpool.com/product_help

Whirlpool Customer experience Center In the U.S.A. call 1-800-253-1301. In Canada call 1-800-807-6777. If outside the 50 United States and Canada, contact your authorized Whirlpool dealer to determine if another warranty applies.

ONE-YEAR LIMITED WARRANTY

WHAT IS COVERED

For one year from the date of purchase, when this major appliance is installed, operated, and maintained according to instructions attached to or furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will pay for Factory Specified Replacement Parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased, or at its sole discretion replace the product In the event of product replacement, your appliance will be warranted by the remaining term of the original unit’s warranty period.

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. Service must be provided by a Whirlpool designated service company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. This limited warranty is effective from the date of original consumer purchase. Proof of original purchase date is required to obtain service under this limited warranty.

WHAT iS NOT COVERED

Commercial, non-residential, multiple-family use, or use inconsistent with published user, operator, or installation instructions.
In-home instruction on how to use your product.
Service to correct improper product maintenance or installation, installation not in accordance with electrical or plumbing codes, or correction of household electrical or plumbing (i.e. house wiring, fuses, or water inlet hoses).
Consumable parts (i.e. light bulbs, batteries, air or water filters, etc.).
Conversion of your product from natural gas or L.P. gas or reversal of appliance doors.
Damage from accident, misuse, abuse, fire, floods, acts of God, or use with products not approved by Whirlpool.
Repairs to parts or systems to correct product damage or defects caused by unauthorized service, alteration, or modification of the appliance.
Cosmetic damage including scratches, dents, chips, and other damage to appliance finishes unless such damage results from defects in materials and workmanship and is reported to Whirlpool within 30 days.
Discoloration, rust, or oxidation of surfaces resulting from caustic or corrosive environments, including but not limited to, high salt concentrations, high moisture or humidity, or exposure to chemicals.
Pick-up or delivery. This product is intended for in-home repair.
Travel or transportation expenses for service in remote locations where an authorized Whirlpool servicer is not available.
Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e. trim, decorative panels, flooring, cabinetry, islands, countertops, drywall, etc.) that interfere with servicing, removal, or replacement of the product.
Service or parts for appliances with original model/serial numbers removed, altered, or not easily determined.

The cost of repair or replacement under these excluded circumstances shall be borne by the customer.

DISCLAIMER OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY

Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this Warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Whirlpool or your retailer about buying an extended warranty.

LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

Assistance or Service

Before calling for assistance or service, please check “Troubleshooting” or visit www.whirlpool.com/help. It may save you the cost of a service call. If you still need help, follow the instructions below. When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts or to order accessories

We recommend that you use only FSP® Factory Specified Parts. These parts will fit right and work right because they are made with the same precision used to build every new WHIRLPOOL® appliance.

To locate FSP® replacement parts, assistance in your area, or accessories

Whirlpool Corporation Customer experience Center
1-800-253-1301
www.whirlpool.com
1-800-442-9991 (Accessories)
www.whirlpool.com/accessories

Whirlpool Canada LP

Customer experience Centre

1-800-807-6777
www.whirlpool.ca

or call your nearest designated service center or refer to your Yellow Pages telephone directory.

Our consultants provide assistance with

In the U.S.A.

Features and specifications on our full line of appliances.
Installation information.
Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

In the U.S.A. and Canada

Use and maintenance procedures.
Accessory and repair parts sales.
Referrals to local dealers, repair parts distributors, and service companies. Whirlpool designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States and Canada.