Bissell 3055 Series Crosswave X7 Cordless Pet Pro Vacuum Cleaner Instructions

CROSSWAVE® X7 CORDLESS PET PRO
3055 SERIES

  Go online for a comprehensive walkthrough of your new purchase!
This guide features everything you need to get ready for first use, including setting up, using and maintaining your machine, but join us online for a comprehensive walkthrough. Our online support includes tips and troubleshooting, videos, product registration, parts, and more. Go to support.BISSELL.ca.

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING YOUR APPLIANCE.
When using an electrical appliance, basic precautions should be observed, including the following:

WARNING

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:

• Use indoors only.
• Do not immerse. Use only on surfaces moistened by cleaning process.
• Use only cleaning products intended for use with this appliance to prevent internal component damage. See the “Choosing Your Brush Roll & Formula” section of this guide.
• Do not allow to be used as a toy. Close attention is necessary when used by or near children.
• Do not use for any purpose other than described in this user guide. Use only manufacturer’s recommended attachments.
• Do not charge with damaged charger or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors or dropped into water, have it repaired by a qualified technician.
• Do not pull or carry charger by cord, use cord as a handle, close door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord, docking station or charger away from heated surfaces.
• Do not unplug charger by pulling on cord. To unplug, grasp the charger plug, not the cord.
• Do not handle charger, charger plug, or appliance with wet hands.
• Do not put any object into openings. Do not use with any opening blocked; keep openings free of dust, lint, hair, and anything that may reduce air flow.
• Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
• Turn OFF all controls before plugging or unplugging charger.
• Use extra care when cleaning on stairs.
• Do not use to pick up flammable or combustible materials (lighter fluid, gasoline, kerosene, etc.) or use in areas where they may be present.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches or hot ashes.
• Do not use without filters in place.
• Risk of injury from moving parts. Brush may start unexpectedly. Turn OFF before cleaning or servicing.
• Turn OFF all controls, including the power switch and disconnect charger from electrical outlet before making any adjustments, performing maintenance, troubleshooting, changing accessories, or storing appliance. Such preventative safety measures reduce the risk of starting the appliance accidentally.
• Recharge appliance only with the charger specified by the manufacturer. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.
• Use only with charger Mass Power Electronic Ltd., model S0301B295085HU.
• Battery pack, charging port on the appliance and charger output are not to be short-circuited.
• Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.
• Do not use appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
• Do not expose battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 130°C/265°F may cause explosion.
• Follow all charging instructions and do not charge the appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
• Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.
• Do not modify or attempt to repair the appliance except as indicated in the instructions for use or care.
• Unplug charger from electrical socket when not in use, before cleaning maintaining or servicing the appliance.
• Keep the temperature range of between 4-40°C/40-104°F when charging battery, storing unit or during use.
• Do not charge the machine outdoors.
• Do not turn your appliance ON until you are familiar with all instructions and operating procedures.
• This appliance contains batteries that are non-replaceable.
• Do not incinerate the appliance even if it is severely damaged. The batteries can explode in a fire.
• The battery must be removed from the appliance before it is scrapped.
• Keep appliance on a level surface.
• Do not carry the vacuum cleaner while it in use.
• Do not use appliance in an enclosed space filled with vapors given off by oil-based paint, paint thinner, some moth-proofing substances, flammable dust, or other explosive or toxic vapors.
• Do not use to pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.).
• Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.
• Plastic film can be dangerous. To avoid danger of suffocation, keep away from children.
• Liquid must not be directed towards equipment containing electrical components.
• This product contains Lithium-Ion rechargeable batteries.
  DO NOT mix Lithium-Ion batteries with general household waste. According to Federal and State regulations, removal and proper disposal of Lithium-Ion batteries is required. For specific battery disposal instructions please contact Call2Recycle at 877-723-1297 or visit www.call2recycle.org. For full instructions on battery removal for recycling visit support.BISSELL.ca.

IMPORTANT INFORMATION

• Keep appliance on a level surface.
• If your appliance has a motorized brush roll, do not leave machine running in the same spot without the handle fully upright.
• Do not store where freezing may occur.

SAVE THESE INSTRUCTIONS
This model is for household use only.
Commercial use of this appliance voids the manufacturer’s warranty.

WARNING
This product contains Lithium-Ion rechargeable batteries. DO NOT mix Lithium-Ion batteries with general household waste. According to Federal and State regulations, removal and proper disposal of Lithium-Ion batteries is required. For specific battery disposal instructions please contact Call2Recycle at 877-723-1297 or visit www.call2recycle.org. For full instructions on battery removal for recycling visit support.BISSELL.ca.

We’re so happy you chose a CrossWave® X7 Cordless Pet Pro multisurface cleaner. We put this guide together to help with set up and maintenance. We’ve also included some tips we think will come in handy when you first start using this machine, so let’s get started!
For a complete guide to your purchase, go to support.BISSELL.ca.

What’s in the Box?

Standard accessories may vary by model. To identify what should be included with your purchase, please refer to the “Carton Contents” list located on the carton top flap.

Handle & Body	3-in-1 Docking Station	Charging Adapter Plug	(4) Trial-Size Formulas	Replacement Filter
(2) PET Multi Surface Brush Rolls	Wood Floor Brush Roll	Multi-SurfaceBrush Roll	Clean Out Brush

Product View

For additional support videos and information, visit support.BISSELL.ca.

Product View

Digital Display

Assembly

Go to support.BISSELL.ca for assembly videos.

1. Firmly insert the handle into body of machine.

2. When the handle is inserted correctly, a button will appear behind the clean tank.

Charging the Battery

Go to support.BISSELL.ca to watch helpful how-to videos.

Make sure machine is fully charged before first use. To check the battery status, remove the machine from the dock and press the power button to turn it ON. You’ll know the battery is fully charged when all three white status lights are illuminated.

1. Plug the charging cord into the bottom of the 3-in1 Docking Station. Plug the adapter into a wall outlet.

2. Place your machine onto the dock. The Battery Life Indicator will illuminate when charging.

3. For maximum run time, charge the machine for 4 hours.

Choosing Your Brush Roll & Formula

View our family of formulas for your family of mess-makers at BISSELL.ca.

Keep plenty of CrossWave® formulas on hand so you can clean whenever it fits your schedule.
Note: Only use CrossWave formulas in your machine. Other formulas or household cleaners may harm the machine and will void the warranty. Do not use hard floor formula on area rugs or carpet.

Multiple Surfaces Multi-Surface Formula Great for cleaning all sealed hard floors and refreshing area rugs. Multi-Surface Brush Roll Microfibers mop and nylon bristles help remove tough, sticky messes while picking up dry debris.	Wood Floors Wood Floor Formula Restores your wood floors’ natural shine. Wood Floor Brush Roll Soft-touch microfibers wash sealed hardwood floors while picking up dry debris.	Area Rugs Area Rug Formula Removes stuck-on and embedded dirt from area rugs. Area Rug Brush Roll Bristles work on area rugs to pick up dry debris and pet hair.
Homes with Pets PET Multi-Surface with Febreze Formula Removes pet odours to clean sealed hard floors and refresh area rugs. PET Multi-Surface Brush Roll Microfibers mop and nylon bristles help remove tough, sticky messes while picking up dry debris and pet hair.	Hard Floors Hard Floor Tough Mess and Odour Eliminator Remove tough, sticky messes, odour and allergens. Multi-Surface Brush Roll Microfibers mop and nylon bristles help remove tough, sticky messes while picking up dry debris.	Sensitive Floors PET Clean + Natural Multi Surface Effective, plant-based cleaning formula to clean your hard floors and area rugs. Multi-Surface Brush Roll  Microfibers mop and nylon bristles help remove tough, sticky messes while picking up dry debris.

ATTENTION  This machine is designed to be used on sealed hard fl oors and area rugs.
WARNING To reduce the risk of fi re and electric shock due to internal component damage, use only BISSELL cleaning formula intended for use with the hard fl oor device.

Flling the Clean Water Tank

Go to support.BISSELL.ca to watch additional how-to videos.

1. The clean water tank is located on the back of the machine. Pull the tank up to remove.	2. Open the cap on top of the tank.	3. Choose the best BISSELL® formula and brush roll for your needs using the chart on page 6.
4. Fill with hot (140°F/60°C MAX) tap water to the WATER FILL line. Do not use boiling water. Do not heat water in the microwave.	5. Add formula to the FORMULA FILL line.	6. Close the cap. Slide the tank back into place.

Cleaning Your Floors

We have cleaning tips for stuck-on messes and more at support.BISSELL.ca.

1. Press the power button ON. Press the mode button to switch between modes.	2. Recline to start the brush roll spinning. Brush roll will not spin when machine is upright.	3. Before each use, hold the solution spray trigger for 10 seconds to prime the system with solution. LED lights are always illuminated, but turn blue when the trigger is held. Bubbles will appear in brush roll window when solution is flowing.
4. Hold the solution spray trigger to apply solution on forward and backward passes.	5. Release the trigger and make a backward pass without dispensing solution. To dry floors faster, make additional dry passes.	6. Turn OFF the machine by pressing the power button.

ATTENTION Do not overwet carpet or hardwood fl oors. Be careful not to run over loose objects or edges of area rugs. Stalling the brush may result in premature belt failure.

Cleaning Your Floors (continued)
Cleaning Modes

Hard Floor Mode	Area Rug Mode	TURBO PET™ Mode
BEST FOR Everyday messes on sealed hard floors, like tracked-in mud, spilled cereal and milk, coffee, and more! SOLUTION SUCTION	BEST FOR Refreshing and cleaning dry messes, like crumbs, dirt, hair, and more from area rugs. SOLUTION SUCTION	EXTRA BOOST OF CLEANING FOR: Tough pet messes and removing stuck-on messes, like pet drool and food; jelly, honey, tracked-in mud, and more. SOLUTION SUCTION

ATTENTION Do not overwet carpet or hardwood fl oors. Be careful not to run over loose objects or edges of area rugs. Stalling the brush may result in premature belt failure.

Emptying the Dirty Water Tank

Go to support.BISSELL.ca for a full list of how-to videos.

1. Press the button on the top of tank and grab the front handle and pull tank out.

2. Hold the top of the tank near the sides of the filter and pull up to remove.

3. Pull strainer tab out of the tank to separate debris from dirty water.

4. Throw debris into the trash.

5. Pour dirty water down the sink and rinse the tank.

WARNING To reduce the risk of fi re, electric shock or injury, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting on the dock.

Clean Out Cycle

Go to support.BISSELL.ca for a full list of how-to videos.
Note: For best results, run the Clean Out Cycle no more than two times after each cleaning session.

1. Place the machine on the 3-in-1 Docking Station. Note: If the battery is fully depleted, charge until the Clean Out Cycle button illuminates.	2. Empty dirty water tank prior to starting the cycle.	3. Make sure water reaches the Clean Out Cycle line. Refill if needed.
4. Push the Clean Out Cycle Button to start the 40-second cycle.	5. For easy drying, press the button on top of the foot to release the window. Rest the window on the dock. See page 12 for more cleaning tips.	6. Remove the machine from the dock and wipe out the tray. Do NOT rinse under faucet. This keeps water out of the charging plug.

WARNING To reduce the risk of fi re, electric shock or injury, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting on the dock.

After-Cleaning Care

Go to support.BISSELL.ca for a full list of how-to videos.
Important: The filter must be cleaned and dried after every use to maximize suction and performance.
Replace the filter every 3 months.

1. Press the button on the top of the foot to release the brush roll window.	2. Pull the brush roll tab to remove.	3. Use the Clean Out Brush hook to remove hair wrap.
4. The brush and window can be hand washed.	5. Remove and empty the dirty water tank following steps on page 10.	6. Use the Clean Out Brush to clean the dirty water tank.
7. Remove filter from the top of the tank by pulling it up.	8. Wash filter and screen with warm water and mild detergent. Rinse the bottom of the tank cover.	9. Leave all parts out to dry before reassembling.

WARNING To reduce the risk of fi re, electric shock or injury, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting on the dock.

After-Cleaning Care (continued)

10. Clean along the inside of the foot and suction hose with the brush.	11. Place the end of the brush into the right side of the foot.	12. Press the tab of the brush down so it locks into place.
13. Replace the brush roll window by lining up tabs on the edges of the foot.	14. Press the window back so it “clicks” into place.	15. Reassemble the dirty water tank.
16. Insert the bottom of the tank first. Pivot the top toward the machine until it “clicks” into place.	17. Wipe the dock with a cloth. Do NOT rinse under faucet. This keeps water out of the charging plug.	18. Wipe the gold charging contacts with a cloth.

WARNING To reduce the risk of fi re, electric shock or injury, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting on the dock.

Storing Your Machine

Go to support.BISSELL.ca for more useful tips on storing and maintaining your machine.
Store your machine in a protected, dry area. Since this product uses water, it must not be stored where there is danger of freezing. Freezing will damage internal components and may void the warranty.

NOTICE To reduce the risk of a leaking condition, do not store machine where freezing may occur. Damage to internal components may result.

Warranty

3-Year limited warranty, may vary by state. Visit support.BISSELL.ca or call 1-800-263-2535 for complete warranty information.
NOTICE Disconnecting the battery will destroy the appliance and invalidate the warranty.

Troubleshooting

Below are some of the issues you may run into. If you don’t see the issue you’re experiencing below, visit support.BISSELL.ca.
Machine Issues

Troubleshooting (continued)
Error Codes

Problem		Possible Cause	Remedies
	Error and fan error are on digital display are blinking.	Air path is clogged.	Check the suction hose for clogs. Perform standard after-cleaning care maintenance. See pages 12-13.
	Dirty water tank full indicator on digital display blinks 4 times, then turns solid.	Dirty water tank is full.	Remove and empty tank. Thoroughly clean tank and sensors. Place tank back into the machine.
	Dirty water tank full indicator on digital display blinks four times, then turns solid. Error indicator is blinking.	Dirty water tank is not seated properly.	Reseat tank.
	Clean water tank indicator on digital display blinks then turns solid. Foot light blinks blue 4 times.	Clean water tank is empty.	Refill tank. Follow steps on page 7.
		Clean water tank is not seated properly.	Remove and reseat tank.
	Brush roll window LED is blinking white, error indicator is blinking.	Brush roll is obstructed.	Remove brush window lens and brush roll to clean hair and debris off of brush, brush ends and brush gear.
	Brush roll window LED is blinking white and blue.	Brush window lens is not attached.	Remove and reinstall the lens until it “clicks” into place.
	Battery indicator on digital display shows continuous blinking of 1 LED light	Battery is too low to run the self- cleaning cycle.	Charge the machine for 30 minutes prior to running.

We’re Waggin’ Our Tails!
BISSELL® proudly supports BISSELL Pet Foundation® and its mission to help save homeless pets. When you buy a BISSELL product, you help save pets, too. We’re proud to design products that help make pet messes, odours and pet homelessness disappear. Visit BISSELLsavespets.ca to learn more.

But wait, there’s more!
Join us online for a comprehensive walkthrough of
your new product, including troubleshooting,
product registration, parts and more.
Go to support.BISSELL.ca.

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