Dyson Cordless Vacuum Cleaner User Manual (+ PDF)

Cordless Vacuum Cleaner
User Manual

The Dyson warranty
All Dyson machines come with a hassle-free warranty.* This includes the repair or replacement and ongoing support of your machine. Additionally, you can register for a My Dyson account. Here you can access personalized guides, see your registered machine(s), track the length left on your warranty, and more.

Contents hide

1 Visit My Dyson

2 Troubleshooting and replacement parts

3 Documents / Resources

3.1 References

4 Related Posts

Visit My Dyson

*Subject to terms and conditions. Please refer to your Owners’ Manual, available within your product packaging or via the Dyson Support page, for full warranty terms and conditions.

2-year warranty

Cordless vacuums
Fans and heaters
Purifiers and humidifiers
Hair dryers
Hair stylers
Hair straighteners

5-year warranty

Corded vacuums
Hand dryers
Lights

To view your machine’s full warranty terms and conditions, please visit the Dyson Support page and follow the prompts to select your Dyson machine’s Owner’s Manual.

What’s covered
Dyson machines are engineered for continual high performance. If a Dyson machine is used in the way it’s intended and it breaks down within the warranty period, it’s our responsibility to repair or replace it, and we do so at no charge to you.

Parts
Includes batteries and select parts for the same length of time as your machine.
Repair
Our technology is built to last. But if something goes wrong, we’ll collect your machine free of charge, or you can visit one of our Dyson Service Centers for in-person assistance.
Replace
All of our repairs use genuine Dyson parts. If we can’t repair your machine, we’ll replace it for you.

What’s not covered
There are, however, some circumstances in which a Dyson warranty doesn’t cover the repair or replacement of a machine. These aren’t hidden in the small print.

Warranty terms and conditions

Troubleshooting and replacement parts

Don’t worry, whether you’re in or out of warranty, we’re still on hand to help. The simplest and quickest way to solve a problem is through our online troubleshooting tool or by finding a replacement part. Alternatively, you can contact us on the links below for help and advice.

Troubleshooting
Replacement parts

How to claim
If troubleshooting hasn’t resolved your issue, please call us at 844-705-4777 where our Dyson Experts are on hand to help you. From here, we’ll decide whether you need a cost-free repair or replacement and let you know the next steps.

Contact us for support

Business customers

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