FAQs
| Fault description | Treatment methods |
| Machine goes in circles | – Turn over the main unit, check whether its wheels rotate freely, and in case of any foreign matters, clean them up immediately |
| Loud noise | – Wash HEPA and dry it before use, avoid operating the machine in areas with water accumulation – Recommend cleaning the dust box and HEPA regularly – Choose a quiet suction force in the App |
| Slow app reactions | – Recommend authenticating with your mobile’s hotspot |
| Delayed device reactions | – If the radar is blocked, clean up foreign matters immediately |
| Device ID not found | – Long press the return-to-charge key to enter the network pairing mode (Observe whether the WiFi indicator begins to flash) |
| Failed software updating by clicking in the App | – Place the main unit in the charging dock to ensure whether the unit is charging – Recommend updating the software when your home network is stable |
| Map cannot be deleted | – Recommend deleting the map when you are home network is stable |
| Map unavailable | – Choose the map when your home network is stable |
| No breakpoint resume is performed after the machine is fully charged | – The breakpoint resume is a type of action done by the main unit itself, which cannot be intervened by human beings |
| Unable to upgrade | – Verify whether the main unit resides in the charging block – Observe whether the WiFi indicator is always on, and verify whether the main unit is connected – ed to Internet |
Jiangsu Midea Cleaning Appliances Co.,Ltd.
Declaration of Conformity (DoC)
Unique identification of this DoC： M3LDS-001
We Jiangsu Midea Cleaning Appliances Co., Ltd.
No.39 Caohu Avenue, Xiangcheng Economic Development Zone, Suzhou, Jiangsu,
China
responsibility that the product:
product name： Robot Vacuum Cleaner
trade name： Midea/eureka/comfee
type or model： M3LDS/VCR21/Tornado/CFR08
to which this declaration relates is in conformity with the essential requirements and other relevant requirements of the Directive:
2014/53/EU 2011/65/EU (EC)No 1907/2006
The product is in conformity with the following standards and/or other normative documents:
2014/53/EU : EN 60335-2-2:2010 +A11:2012 + A1:2013
EN 60335-1:2012+A11:2014+AC:2014+A13:2017+A1:2019+A14:2019+A2:2019
EN 62311: 2008 EN 62233: 2008
EN 301 489-1 V2.2.3 EN 301 489-17 V3.2.4 EN 55014-1:2017 EN 55014-2:
2015
EN IEC 61000-3-2: 2019 EN 61000-3-3:2013+A1: 2019 EN 300 328 V2.2.2
2011/65/EU : EN 62321-1:2013 EN 62321-2:2014 EN 62321-3-1:2014
EN 62321-4:2014 EN 62321-5:2014 EN 62321-6:2015 EN 62321-7-1:2015
EN 62321-7-2:2017 EN 62321-8:2017
Supplementary information:
Technical file held by:Jiangsu Midea Cleaning Appliances Co., Ltd.
Place and date of issue (of this DoC): CHINA 2021-4-10
Signed by or for the manufacturer
(Signature of authorized person)
Name (in print): Shawn. yan
Title: Quality Manager
