Andersen 200 Series Tilt-Wash Double-Hung Windows
IMPORTANT
Read all instructions carefully before attempting this procedure. If you have any questions about your ability to complete this procedure, call Andersen at 1-888-888-7020 for further direction. Andersen WindowCare® service center hours are Monday through Friday, 7 a.m. to 7 p.m. Central Time and Saturday, 8 a.m. to 4 p.m. Central Time. Thank you for choosing Andersen® products.
Parts Included
- (1) Installation Guide
- (1) Sash (Upper or Lower) or
- (1) Balance
Tools and Supplies
- Safety Glasses
- Phillips Screwdriver
NOTICE
For Balance replacement, confirm you have the correct size Balance for the unit size.
Andersen® 200 Series Tilt-Wash Double-Hung Replacement Balance Size Chart
| Unit Size | Clear IG Balancer Size | Tempered Balancer Size | Unit Size | Clear IG Balancer Size | Tempered Balancer Size | Unit Size | Clear IG Balancer Size | Tempered Balancer Size |
| 1830 | M 330 | M 430 | 2430 | M 430 | M 530 | 3030 | M 630 | M 730 |
| 1836 | M 336 | M 436 | 2436 | M 536 | M 636 | 3036 | M 636 | M 836 |
| 1840 | M 440 | M 540 | 2440 | M 640 | M 740 | 3040 | M 740 | M 940 |
| 1846 | M 446 | M 646 | 2446 | M 646 | M 846 | 3046 | M 846 | M 1046 |
| 1849 | M 549 | M 649 | 2449 | M 749 | M 849 | 3049 | M 949 | M 1149 |
| 1850 | M 550 | M 650 | 2450 | M 750 | M 950 | 3050 | M 950 | M 1150 |
| 1856 | M 656 | M 756 | 2456 | M 856 | M 1056 | 3056 | M 1056 | M 1356 |
| 1860 | M 660 | M 760 | 2460 | M 860 | M 1160 | 3060 | M 1160 | M 1460 |
| 2030 | M 430 | M 530 | 2830 | M 530 | M 630 | 3430 | M 630 | M 730 |
| 2036 | M 436 | M 536 | 2836 | M 636 | M 736 | 3436 | M 736 | M 936 |
| 2040 | M 540 | M 640 | 2840 | M 740 | M 840 | 3440 | M 840 | M 1040 |
| 2046 | M 546 | M 746 | 2846 | M 746 | M 946 | 3446 | M 946 | M 1146 |
| 2049 | M 649 | M 749 | 2849 | M 849 | M 1049 | 3449 | M 1049 | M 1249 |
| 2050 | M 650 | M 750 | 2850 | M 850 | M 1050 | 3450 | M 1150 | M 1350 |
| 2056 | M 756 | M 856 | 2856 | M 956 | M 1156 | 3456 | M 1256 | M 1456 |
| 2060 | M 760 | M 960 | 2860 | M 1060 | M 1260 | 3460 | M 1360 | M 1560 |
Important Safety, Assembly, and Installation Information
Every assembly and installation is different (wind loads, structural support, etc.), and Andersen strongly recommends consultation with an Andersen supplier or an experienced contractor, architect, or structural engineer prior to the assembly and installation of any Andersen product. Andersen has no responsibility in regard to the post-manufactured assembly and installation of Andersen products.
WARNING
- Use of ladders and/or scaffolding and working at elevated levels may be hazardous. Follow the equipment manufacturer’s instructions for safe operation. Use extreme caution when working around window and door openings. Falling from the opening may result in personal injury or death.
- Improper use of hand or power tools could result in personal injury and/or product damage. Follow the equipment manufacturer’s instructions for safe operation. Always wear safety glasses.
- The weight of window and door unit(s) and accessories will vary. Use a reasonable number of people with sufficient strength to lift, carry, and install window and door unit(s) and accessories. Always use appropriate lifting techniques.
Position Lower Sash for Removal
WARNING
The sash must be supported during tilting, removal, and installation. Failure to support the Sash may result in personal injury, product, and/or property damage.
- Position the Lower Sash about 3” from the sill.
- Slide Tilt Latches to open position.
- Grasp the Lower Sash firmly, while holding Tilt Latches in the open position, and tilt toward the interior until supported on a chair or object.
- Remove screws securing the Balance Cord Clips from both sides of the frame and set them aside for reuse. Once the screws are removed, the sash will move freely in Jamb Liner.
Release and Remove Lower Sash
WARNING
Use extreme care when working around the window openings. Never leave a window opening unattended, especially when children are present. Falling from the window opening may result in severe personal injury or death.
- Grasp the Sash firmly and lift one side of the Sash until the Pivot Pins on both sides of the Sash are clear of the frame and remove the Sash. Set the Sash aside in a safe location.
Position the Upper Sash for Removal
WARNING
The sash must be supported during tilting, removal, and installation. Failure to support the Sash may result in personal injury, product and/or property damage.
- Position the Upper Sash about 6” from the sill.
- Slide Tilt Latches to open position.
- Grasp Upper Sash firmly, while holding Tilt Latches in the open position, and tilt toward the interior until supported on a chair or object.
- Remove screws securing the Balance Cord Clips from both sides of the frame and set them aside for reuse. Once screws are removed, the sash will move freely in Jamb Liner.
Release and Remove the Upper Sash
- Grasp the Sash firmly and lift one side of the Sash until the Pivot Pins on both sides of the Sash are clear of the frame and remove the Sash. Set the Sash aside in a safe location.
Remove the Bottom Rail Weatherstrip Lower Sash Only
- Lower the Upper Sash from the head jamb, if needed.
- Determine the window manufacture date from the product identification label located in the head jamb liner.
- For units manufactured after February 22, 2005, remove the gray Bottom Rail Weatherstrip on the bottom of the Lower Sash by pulling with a hand or pliers. Properly dispose of Bottom Rail Weatherstrip.
Replace Applicable Part(s)
Balance Replacement
WARNING
Balance Cords are under high tension. Suddenly releasing the Balance Cord could potentially cause personal injury or product damage.
- Pull the Balance Cord about 6” out and to the side of the new Balance. The Balance Cord will lock at the side of the Balance Pulley.
NOTICE
Balance screws are different sizes. Use a 1” screw to fasten the top of Balance and use a 2” screw to fasten the bottom of Balance through Pivot Pin. - Use a Phillips screwdriver to remove the existing Balance and replace it with a new Balance. Use a 1” screw to secure the top of the Balance and use a 2” screw to secure the bottom of the Balance in Sash through Pivot Pin.
Sash Replacement
- Replace Balances following the Balance Replacement directions above.
- Transfer all other hardware from the old Sash to the new Sash using a Phillips screwdriver. Upper Sash hardware includes (2) Tilt Latches, (2) Balances, and (1) Keeper. Lower Sash hardware includes (2) Tilt Latches, (2) Balances, and either (1) Cliplock or (1) Lock and (2) Keeper Clips.
Reinstall Upper Sash
- With the exterior side of the Upper Sash facing up, place Pivot Pins into the outer channel on Side Jamb.
WARNING
The sash must be supported during tilting, removal, and installation. Failure to support the Sash may result in personal injury, product, and/or property damage.
WARNING
If Balance Cord is wrapped around Pivot Pin, Sash will not operate properly and may result in personal injury and/or product damage. - Secure Balance Cord Clips to both sides of the frame in the outer channel on the Side Jamb with existing screws. Make sure the knot side of the Balance Cord Clip faces Side Jamb.
WARNING
If the Sash balance is not re-engaged in the track by first pushing down on the Sash, it will quickly drop potentially causing injury. - Slide Tilt Latches to open position and returns Upper Sash to the closed position, checking for Tilt Latch engagement in Jamb Channel by pushing back and forth. Push the Upper Sash down approximately 1” to engage Sash Balances.
NOTICE
If the sash does not operate properly, Balance Cord Clip may be installed incorrectly.
Reinstall Lower Sash
- With the exterior side of the Lower Sash facing up, place the Pivot Pins into the inner channel on Side Jamb.
WARNING
The sash must be supported during tilting, removal, and installation. Failure to support the Sash may result in personal injury, product, and/or property damage.
WARNING
If Balance Cord is wrapped around Pivot Pin, Sash will not operate properly and may result in personal injury and/or product damage. - Secure Balance Cord Clips to both sides of the frame in the outer channel on Side Jamb with existing screws. Make sure the knot side of the Balance Cord Clip faces Side Jamb.
WARNING
If the Sash balance is not re-engaged in the track by first pushing down on the Sash, it will quickly drop potentially causing injury. - Slide Tilt Latches to open position and return Lower Sash to the closed position, checking for Tilt Latch engagement in Jamb Channel by pushing back and forth. Push the Lower Sash down approximately 1” to engage Sash Balances.
NOTICE
If the sash does not operate properly, Balance Cord Clip may be installed incorrectly.
Finishing, Cleaning, and Maintenance Instructions
CAUTION
- DO NOT expose unfinished wood to high moisture conditions, excessive heat, or humidity. Finish interior wood surfaces immediately after installation. Unfinished wood surfaces will discolor, deteriorate, and/or may bow and split.
- DO NOT stain or paint weatherstrip, silicone beads, vinyl, glass, or hardware. Damage to the product may occur and unit operation may be impaired.
- Acid solutions used to wash masonry/concrete will damage glass, fasteners, hardware, and metal flashing. If these solutions are used, follow the acid solution manufacturer’s instructions carefully. Protect and/or cover Andersen products during the cleaning process to prevent acid contact. If acid does come in contact with the unit, immediately wash all surfaces with clean water.
INTERIOR FINISHING
Read and follow the finishing manufacturer’s instructions and warnings on each container of finish material for priming, painting, staining, and varnishing.
CLEANING
The clean exterior frame, sash members, and insect screens use a mild detergent-and-water solution and a soft cloth or brush. DO NOT use abrasive cleaners or solutions containing corrosive solvents. For persistent dirt or grime, use a nonabrasive cleanser or a mixture of water and alcohol, or ammonia.
MAINTENANCE
Immediately sand and refinish any interior wood that becomes stained or mildewed to prevent further discoloration and/or damage. For further information, contact your local Andersen dealer. Dealers can be found in the Yellow Pages under Windows.
