Dell Inspiron 15 5502 Core I5 11th Generation Laptop User Manual

Inspiron 15 5502
Setup and Specifications
Regulatory Model: P102F
Regulatory Type: P102F002
August 2021
Rev. A02

Inspiron 15 5502 Core i5 11th Generation Laptop

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death

© 2020-2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

Set up your Inspiron 5502

NOTE: The images in this document may differ from your computer depending on the configuration you ordered.

1. Connect the power adapter and press the power button.
   NOTE: To conserve battery power, the battery might enter power-saving mode. Connect the power adapter and press the power button to turn on the computer.
2. Finish operating system setup.
   For Ubuntu:
   Follow the on-screen instructions to complete the setup. For more information about installing and configuring Ubuntu, see the knowledge base articles 000131655 and  000131676 at www.dell.com/support.
   For Windows:
   Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you:
   ● Connect to a network for Windows updates.
   NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted.
   ● If connected to the Internet, sign in with or create a Microsoft account. If not connected to the Internet, create an offline account.
   ● On the Support and Protection screen, enter your contact details.
3. Locate and use Dell apps from the Windows Start menu—Recommended.
   Table 1. Locate Dell app

   Resources	Description
   	My Dell Centralized location for key Dell applications, help articles, and other important information about your computer. It also notifies you about the warranty status, recommended accessories, and software updates if available.

   Resources	Description
   	SupportAssist SupportAssist proactively and predictively identifies hardware and software issues on your computer and automates the engagement process with Dell Technical support. It addresses performance and stabilization issues, prevents security threats, monitors, and detects hardware failures. For more information, see SupportAssist for Home PCs User’s Guide at www.dell.com/ serviceability tools. Click SupportAssist and then, click SupportAssist for Home PCs. NOTE: In SupportAssist, click the warranty expiry date to renew or upgrade your warranty.
   	Dell Update Updates your computer with critical fixes and the latest device drivers as they become available. For more information about using Dell Update, see the knowledge base article 000149088 at www.dell.com/support.
   	Dell Digital Delivery Download software applications, which are purchased but not preinstalled on your computer. For more information about using Dell Digital Delivery, see the knowledge base article 000129837 at www.dell.com/support.

Views of Inspiron 5502

Right

1. microSD-card slot
   Reads from and writes to the MicroSD card. The computer supports the following card types:
   ● micro Secure Digital (USD)
   ● micro Secure Digital High Capacity (SDHC)
   ● micro Secure Digital Extended Capacity (mSDXC)
2. USB 3.2 Gen 1 port
   Connect devices such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps.
3. Headset port
   Connect headphones or a headset (headphone and microphone combo).

Left

1. Power-adapter port
   Connect a power adapter to provide power to your computer and charge the battery.
2. Power and battery-status light
   Indicates the power state and battery state of the computer.
   Solid white—The power adapter is connected and the battery is charging.
   Solid amber—Battery charge is low or critical.
   Off—Battery is fully charged.
   NOTE: On certain computer models, the power and battery-status light are also used for diagnostics. For more
   information, see the Troubleshooting section in your computer’s Service Manual.
3. HDMI port
   Connect to a TV, external display, or another HDMI-in-enabled device. Provides video and audio output.
4. USB 3.2 Gen 1 port
   Connect devices such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps.
5. USB 3.2 Gen 2 Type-C port with Power Delivery/DisplayPort
   Connect devices such as external storage devices, printers, and external displays.
   Supports Power Delivery that enables a two-way power supply between devices. Provides up to 15 W power output that enables faster charging.
   NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device.
   

Top

1. Left-click area
   Press to left-click.
2. Touchpad
   Move your finger on the touchpad to move the mouse pointer. Tap to left-click and two fingers tap to right-click.
3. Right-click area
   Press to right-click.
4. Power button with optional fingerprint reader
   Press to turn on the computer if it is turned off, in a sleep state, or in hibernate state.
   When the computer is turned on, press the power button to put the computer into a sleep state; press and hold the power button for 4 seconds to force shut down the computer.
   If the power button has a fingerprint reader, place your finger on the power button to log in.
   NOTE: You can customize power-button behavior in Windows. For more information, see Me and My Dell at www.dell.com/support/manuals.

Display

1. Left microphone
   Provides digital sound input for audio recording and voice calls.
2. Camera
   Enables you to video chat, capture photos, and record videos.
3. Camera-status light
   Turns on when the camera is in use.
4. Right microphone
   Provides digital sound input for audio recording and voice calls.

Bottom

1. Left speaker
   Provides audio output.
2. Right speaker
   Provides audio output.
3. Service Tag label
   The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information.

Specifications of Inspiron 5502

Dimensions and weight
The following table lists the height, width, depth, and weight of your Inspiron 5502.
Table 2. Dimensions and weight

Processor
The following table lists the details of the processors supported by your Inspiron 5502.
Table 3. Processor

Chipset
The following table lists the details of the chipset supported by your Inspiron 5502.
Table 4. Chipset

Operating system
Your Inspiron 5502 supports the following operating systems:

• Windows 11 Home, 64-bit
• Windows 11 Home National Academic, 64-bit
• Windows 11 Home in S-mode, 64-bit
• Windows 11 Pro, 64-bit
• Windows 11 Pro National Academic, 64-bit
• Windows 10 Home, 64-bit
• Windows 10 Pro, 64-bit
• Windows 10 Home in S-mode, 64-bit
• Ubuntu 18.04 LTS, 64-bit

Memory
The following table lists the memory specifications of your Inspiron 5502.
Table 5. Memory specifications

External ports

The following table lists the external ports on your Inspiron 5502.
Table 6. External ports

Internal slots
The following table lists the internal slots of your Inspiron 5502.
Table 7. Internal slots

Description

Values

M.2

● One M.2 2230 slot for WiFi and Bluetooth combo card ● One slot for PCIe Gen3 x4 NVMe solid-state drive (M.2 2230 or M.2 2280) ●  One slot for PCIe Gen3 x4 NVMe or SATA solid-state drive (M.2 2230 or M.2 2280) or one Intel Optane Memory H10 with Solid State Storage NOTE: To learn more about the features of different types of M.2 cards, see the knowledge base article 000144170 at www.dell.com/support.

Wireless module
The following table lists the Wireless Local Area Network (WLAN) module specifications of your Inspiron 5502.
Table 8. Wireless module specifications

Audio
The following table lists the audio specifications of your Inspiron 5502.
Table 9. Audio specifications

Storage
This section lists the storage options on your Inspiron 5502.
Your Inspiron 5502 supports the following storage configurations:
● M.2 slot one
One PCIe Gen3 x4 NVMe solid-state drive (M.2 2230 or M.2 2280)
● M.2 slot two
One PCIe Gen3 x4 NVMe or SATA solid-state drive (M.2 2230 or M.2 2280) or one Intel Optane Memory H10 with Solid
State Storage
Table 10. Storage specifications

Intel Optane Memory H10 with Solid State Storage (optional)
Intel Optane Memory technology utilizes 3D XPoint memory technology and functions as a non-volatile storage cache/ accelerator and/or storage device depending on the Intel Optane Memory installed in your computer.
Intel Optane Memory H10 with Solid State Storage functions as both a non-volatile storage cache/accelerator (enabling enhanced read/to write speeds for hard-drive storage) and a solid-state storage solution. It neither replaces nor adds to the memory (RAM) installed on your computer.
Table 11. Intel Optane Memory H10 with Solid State Storage specifications

NOTE: Intel Optane Memory H10 with Solid State Storage is supported on computers that meet the following requirements:

• 9th A generation or higher Intel Core i3/i5/i7 processors
• Windows 10 64-bit version or higher
• Intel Rapid Storage Technology driver version 15.9.1.1018 or higher

Media-card reader
The following table lists the media cards supported by your Inspiron 5502.
Table 12. Media-card reader specifications

Description	Values
Media-card type	One microSD card
Media-cards supported	● micro Secure Digital (USD) ● micro Secure Digital High Capacity (SDHC) ● micro Secure Digital Extended Capacity (mSDXC)
NOTE: The maximum capacity supported by the media-card reader varies depending on the standard of the media card installed in your computer.

Keyboard
The following table lists the keyboard specifications of your Inspiron 5502.
Table 13. Keyboard specifications

Description	Values
Keyboard type	● Standard keyboard ● Standard backlit keyboard
Keyboard layout	QWERTY
Number of keys	● the United States and Canada: 101 keys ● United Kingdom: 102 keys ● Japan: 105 keys
Keyboard size	X=18.70 mm key pitch Y=18.05 mm key pitch
Keyboard shortcuts	Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform secondary functions. To type the alternate character, press Shift and the desired key. To perform secondary functions, press Fn and the desired key.  NOTE: You can define the primary behavior of the function keys (F1–F12) by changing the Function Key Behavior in the BIOS setup program.

Camera
The following table lists the camera specifications of your Inspiron 5502.
Table 14. Camera specifications

Touchpad
The following table lists the touchpad specifications of your Inspiron 5502.
Table 15. Touchpad specifications

Power adapter

The following table lists the power adapter specifications of your Inspiron 5502.
Table 16. Power adapter specifications

Battery
The following table lists the battery specifications of your Inspiron 5502.
Table 17. Battery specifications

Description			Option one	Option two
Battery	type		3-cell 40 Whr “smart” lithium-ion	4-cell 53 Whr “smart” lithium-ion
Battery	voltage		11.40 VDC	15.20 VDC
Battery weight (maximum)			0.18 kg (0.40 lb)	0.24 kg (0.52 lb)
Battery	dimensions:
		Height	184.10 mm (7.25 in.)	239.10 mm (9.41 in.)
		Width	90.73 mm (3.57 in.)	90.73 mm (3.57 in.)
		Depth	5.75 mm (0.23 in.)	5.75 mm (0.23 in.)
Temperature range:
		Operating	0°C to 35°C (32°F to 95°F)	0°C to 35°C (32°F to 95°F)
		Storage	-40°C to 65°C (-40°F to 149°F)	-40°C to 65°C (-40°F to 149°F)
Battery	operating time		Varies depending on operating conditions and can significantly reduce under certain power-intensive conditions.	Varies depending on operating conditions and can significantly reduce under certain power-intensive conditions.
Battery charging time (approximate) NOTE: Control the charging time, duration, start and end time, and so on using the Dell Power Manager application. For more information on the Dell Power Manager see Me and My Dell at www.dell.com.			4 hours (when the computer is off) NOTE: Control the charging time, duration, start and end time, and so on using the Dell Power Manager application. For more information on the Dell Power Manager see, Me and My Dell at www.dell.com/	4 hours (when the computer is off) NOTE: Control the charging time, duration, start and end time, and so on using the Dell Power Manager application. For more information on the Dell Power Manager see, Me and My Dell at www.dell.com/
Coin-cell battery			CR2032	CR2032
CAUTION: Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components.

Display
The following table lists the display specifications of your Inspiron 5502.
Table 18. Display specifications

GPU—Integrated
The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your Inspiron 5502.
Table 20. GPU—Integrated

GPU—Discrete
The following table lists the specifications of the discrete Graphics Processing Unit (GPU) supported by your Inspiron 5502.
Table 21. GPU—Discrete

Operating and storage environment
This table lists the operating and storage specifications of your Inspiron 5502. Airborne contaminant level: G1 as defined by ISA-S71.04-1985
Table 22. Computer environment

Description	Operating	Storage
Temperature range	0°C to 35°C (32°F to 95°F)	-40°C to 65°C (-40°F to 149°F)
Relative humidity (maximum)	10% to 90% (non-condensing)	0% to 95% (non-condensing)
Vibration (maximum)*	0.66 GRMS	1.30 GRMS
Shock (maximum)	110 G†	160 G†
Altitude range	-15.2 m to 3,048 m (-49.87 ft to 10,000 ft)	-15.2 m to 10,668 m (-49.87 ft to 35,000 ft)
CAUTION: Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components.

* Measured using a random vibration spectrum that simulates the user environment.
† Measured using a 2 ms half-sine pulse when the hard drive is in use.

Keyboard shortcuts of Inspiron 5502

NOTE: Keyboard characters may differ depending on the keyboard language configuration. Keys used for shortcuts remain the same across all language configurations.
Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform secondary functions. The symbol shown on the lower part of the key refers to the character that is typed out when the key is pressed. If you press shift and the key, the symbol shown on the upper part of the key is typed out.  For example, if you press 2, 2 is typed out; if you press Shift + 2, @ is typed out.
The keys F1-F12 at the top row of the keyboard are function keys for multi-media control, as indicated by the icon at the bottom of the key. Press the function key to invoke the task represented by the icon. For example, pressing F1 mutes the audio (refer to the table below).
However, if the function keys F1-F12 are needed for specific software applications, multi-media functionality can be disabled by pressing fn + Esc. Subsequently, multi-media control can be invoked by pressing fn and the respective function key. For example, mute audio by pressing fn + F1. 
NOTE: You can also define the primary behavior of the function keys (F1–F12) by changing the Function Key Behavior in the BIOS setup program.
Table 23. List of keyboard shortcuts

Function key	Redefined key (for multimedia control)	Behavior
F1	fn + F1	Mute audio
F2	fn + F2	Decrease volume
F3	fn + F3	Increase volume
F4	fn + F4	Play/Pause
F5	fn + F5	Toggle keyboard backlight (optional) NOTE: Non-backlight keyboards have an F5 function key without the backlight icon and do not support the toggle keyboard backlight function.
F6	fn + F6	Decrease brightness
F7	fn + F7	Increase brightness
F8	fn + F8	Switch to an external display
F10	fn + F10	Print screen
F11	fn + F11	Home
F12	fn + F12	End

The fn key is also used with selected keys on the keyboard to invoke other secondary functions.
Table 24. List of keyboard shortcuts

Getting help and contacting Dell

Self-help resources
You can get information and help on Dell products and services using these self-help resources:
Table 25. Self-help resources

Self-help resources	Resource location
Information about Dell products and services	www.dell.com
My Dell app
Tips
Contact Support	In Windows search, type Contact Support, and press Enter.
Online help for operating system	www.dell.com/support/windows www.dell.com/support/linux
Access top solutions, diagnostics, drivers and downloads, and learn more about your computer through videos, manuals and documents.	Your Dell computer is uniquely identified by a Service Tag or Express Service Code. To view relevant support resources for your Dell computer, enter the Service Tag or Express Service Code at www.dell.com/support. For more information on how to find the Service Tag for your computer, see Locate the Service Tag on your computer.
Dell knowledge base articles for a variety of computer concerns	1. Go to www.dell.com/support. 2. On the menu bar at the top of the Support page, select Support > Knowledge Base. 3. In the Search field on the Knowledge Base page, type the keyword, topic, or model number, and then click or tap the search icon to view the related articles.

Contacting Dell
To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell.
NOTE: Availability varies by country/region and product, and some services may not be available in your country/region.
NOTE: If you do not have an active Internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog.