Philips Norelco ‎s3311/85 Shaver User Manual

Philips Norelco ‎S3311/85 Shaver

IMPORTANT SAFETY INSTRUCTIONS

When using an electric product, basic precautions should always be followed, including the following:

Read all instructions before using this product

DANGER

To reduce the risk of electric shock

• Do not reach for a corded product that has fallen into the water. Unplug immediately from the power outlet.
• Keep the power cord dry.
• Do not place or store the product where it can fall or be pulled into a tub or sink. Do not place or drop the product into water or other liquid.
• This product does not work while it is connected to the power outlet. Except when charging, always unplug this product from the power outlet.
• Remove the power cord from the power outlet and product before cleaning.

WARNING
To reduce the risk of burns, fire, electric shock, or injury to persons:

• Close supervision is required when this product is used by, on, or near children, or persons with limited physical, sensory, or mental capabilities or invalids.
• Use this product only for its intended household use as described in this manual. Do not use attachments not recommended by Philips North America LLC.
• Never operate this product if it has a damaged power cord, if it is not working properly, after it has been dropped or damaged, or after the product or power cord has been dropped into water. For assistance call 1-800-243-3050.
• Keep the power cord away from heated surfaces.
• Never drop or insert any object into any opening.
• Do not use the power cord in or near a power outlet that contains an electric air freshener to prevent damage to the power cord.
• Do not use product outdoors or operate where aerosol (spray) products are being used or where oxygen is being administered.
• Always check shaving heads (caps and cutters) before using the product. Do not use the product if cutters or caps are damaged, as injury may occur.
• Always attach power cord to product first, then to power outlet.
• Plug power cord directly into power outlet. Do not use an extension cord.
• Unplug power cord before plugging in or unplugging the product.
• Only use the power cord and other accessories supplied with the product.
• Do not attempt to open the product to remove or replace the built-in rechargeable battery.
• The batteries used in this product may present a fire or chemical burn hazard if mistreated. Do not disassemble, heat above 100 °C (212 °F) or incinerate.

IMPORTANT
The power plug contains a transformer. Do not cut off the power plug to replace it with another plug as this will cause a hazardous condition.

SAVE THESE INSTRUCTIONS

General description

1. Protective cap
2. Shaving unit
3. Shaving unit release button
4. On/off button
5. 1-Level battery status indicator (S3112, S3115 only)
6.  3-Level battery status indicator (S3212, S3311 only)
7. Socket for small plug
8. Pop-up trimmer
9. Trimmer release slide
10. Power plug
11. Small plug
12. Charging stand (S3311 only)
13. Storage pouch (S3112, S3212, S3311 only)

Introduction

Congratulations on your purchase and welcome to Philips Norelco! To fully benefit from the support that Philips Norelco offers, register your product at

www.philips.com/register

The display
Battery fully charged
When the battery is fully charged, the charging light lights up white continuously.

Note
After approx. 30 minutes, the charging light goes out to save energy.

Battery low
When the battery is almost empty, the charging light starts to flash orange. When you switch off the shaver, the charging light continues to flash orange for a few seconds.

Charging
When the shaver is charging, the charging light flashes white.

Battery fully charged
When the battery is fully charged, all charging lights light up white continuously.

Note: After approx. 30 minutes, the charging lights go out to save energy.

Battery low
When the battery is almost empty, the bottom charging light starts to flash orange. When you switch off the shaver, the bottom charging light continues to flash orange for a few seconds.

Charging

When the shaver is charging, first the bottom light of the battery charge indicator flashes, then the second light, and so on until the shaver is fully charged.

• Charging or using the product at temperatures below 40 °F (4.5 °C) or higher than 95 °F (35 °C) adversely affects the lifespan of the battery.
• Do not charge the shaver in a pouch or travel case.
• The power plug transforms 100-240V AC to less than 24V DC.

Charge the shaver before you use it for the first time and when the display indicates that the battery is almost empty. Charging takes approx. 1 hour. A fully charged shaver has a shaving time of up to 60 minutes.

This shaver is suitable for use in the bath or shower. For safety reasons, it is therefore not possible to use the shaver while it is connected to the power outlet for charging.

Note
Depending on your shaving/styling behavior and beard type, the operating time may vary over time.

Charging with the power cord

1. Make sure the product is turned off.
2. Put the small plug in the product and connect the power plug into any 100V to 240V AC outlet. Use only the power cord provided.
   The display on the product will indicate the product is charging.
3. After charging, remove the power plug from the wall outlet and pull the small plug out of the product.

Charging with charging stand (S3311 only)

1. Connect the small plug of the cord to the charging stand. Connect the supply unit to any 100V to 240V outlet. Use only the power cord provided.
2. Place the shaver in the stand in an upright position making sure the charging contacts in the bottom of the stand fit into a recess in the bottom of the shaver.
   The display on the shaver will indicate the shaver is charging.
3. After charging, remove the shaver from the stand by lifting it straight up. Do not tilt the shaver

Note
An adapter plug may be necessary for cord usage in some foreign countries. Use an attachment plug adapter of the proper configuration for the power outlet.

Quick charge

• When you start charging the empty battery, the charging light flashes white fast. After approx. 5 minutes the charging light starts flashing white more slowly. The shaver now contains enough energy for a 5-minute shave.

Using the product

Always check the product and all accessories before using. Do not use the product or any accessory if it is damaged, as this may cause injury. Always replace a damaged part with one of the original type.

This symbol indicates that the shaver can be used in the bath or shower.

• Use this shaver for its intended household use as described in this manual.
• For hygienic reasons, the shaver should only be used by one person.
• Trimming is easier when the skin and hair are dry.

This product can only be used without a cord. This shaver is suitable for use in the bath or shower. For safety reasons, it is therefore not possible to use the shaver while it is connected to the power outlet for charging.

21- Day adaptation process

• 21 Day Trial and Conversion Process. It is a fact that your skin and beard need time to adjust to a new grooming system.
• Use your new shaver exclusively for 3 weeks to fully enjoy the closeness of a Philips Norelco shave.
• At first you may not get as close a shave as you expect, or your face may even become slightly irritated. This is normal since your beard and skin will need time to adjust. Invest 3 weeks and you’ll soon experience the full joy of your new shaver.
• Stick with it! If you alternate shaving methods during the adjustment period, it may make it more difficult to adapt to the Philips Norelco shaving system.
• If you are still not convinced after 21 days, Philips Norelco will refund you the full purchase price as long as the request is received within 45 days of purchase.

Switching the product on and off

1.  Press the on/off button once to turn the shaver on or off.

Shaving

• For the best results on skin comfort, pre- trim your beard if you have not shaved for 3 days or longer.

1. Turn on the shaver.
   
2. Move the shaver in circular movements over your skin to catch hair growing in all directions.
3. Stretch your skin with your free hand so blades can lift and cut hair. Gently press shaver to skin so the floating heads can follow the contours of your face.
   
   Note: Do not press too hard as too much pressure can pinch the skin.
4. After shaving, turn off the product.
5.  Clean the shaver (see ‘Cleaning and maintenance’).
6. Put the protective cap on the product to protect shaver heads during storage and travel.

Wet shaving

For a more refreshing shave, you can also use this shaver on a wet face with shaving foam or gel.

1. Apply some water to your skin.
   
2. Apply shaving foam or gel to your skin.
   
3. Rinse the shaving unit under the tap to ensure that it glides smoothly over your skin.
4. Turn on the shaver.
   
5. Move the shaving heads over your skin in circular movements to catch all hairs growing in different directions. Make sure each shaving head is fully in contact with the skin. Exert gentle pressure for a close, comfortable shave.
   
   Note: Do not press too hard, this can cause skin irritation.
   Note: Rinse the shaving unit regularly to ensure that it continues to glide smoothly over your skin.
6. Turn the shaver off and clean it after each use.
7. Dry your face.
   Note: Make sure that you rinse all foam or shaving gel off the shaver with warm water.
8. Put the protective cap on the shaver to protect shaving heads.

Trimming

Trimming with pop-up trimmer

You can use the trimmer to groom your sideburns and mustache.

1. Push the trimmer release to slide downwards to open the trimmer.
2. Turn on the shaver.
   
3. Hold the trimmer perpendicular to the skin and move the product downwards, exerting gentle pressure.
   
4. Turn off and clean the trimmer after each use (see ‘Cleaning the pop-up trimmer’).
5. Close the trimmer (‘click’).

Cleaning and maintenance

• Regular cleaning guarantees better shaving results.
• Never clean, remove or replace the shaving unit while the shaver is switched on.
• Do not touch shaving heads with hard objects as this may dent or damage the precision-made slotted shaving head.
• Do not use abrasives, scourers or aggressive liquids such as gasoline or acetone to clean the shaver.

Cleaning the shaver

Clean the shaver after every shave for optimal shaving performance.

• Always check if the water is too hot, to prevent burning your hands.
• While rinsing shaving heads, water may drip out of the base of shaver. This is a normal occurrence. Internal electric parts are in a waterproof compartment so the shaver will be protected against water damage.

1. Turn off the shaver, unplug from outlet and remove power cord from the product.
2. Press the unit release button to open the shaving unit.
3. Rinse the shaving unit and hair chamber with lukewarm water.
   
4. Rinse the outside of the shaving unit with lukewarm water.
   Never dry the shaving unit with a towel or tissue, as this may damage the shaving heads.
   
5. Carefully shake off excess water and let the shaver air dry.
6. Close the shaving unit.

Cleaning the pop-up trimmer

Never dry with a towel or tissue, as this may damage the trimming teeth.

Clean the pop-up trimmer after each use.

1. Turn off the shaver.
2. Push the trimmer release slide button down to open the pop-up trimmer.
   
3. Turn on the shaver and rinse the pop-up trimmer under warm water.
4. Turn the shaver off after cleaning.
5. Carefully shake off excess water and let the pop-up trimmer air dry.
6. Close the pop-up trimmer (‘click’).
7. For optimal performance, lubricate the teeth of the pop-up trimmer with a drop of mineral oil every six months (oil not included).

Replacement

Replacing the shaving heads

For maximum shaving performance, replace the shaving heads once a year. Replace damaged shaving heads immediately. Always replace the shaving heads with original Philips Norelco shaving heads (see
‘Accessories’).

1. Turn off the shaver.
2. Press the shaving unit release button to open the shaving unit. Pull the shaving unit off the shaver.
   
3. Turn the lock counterclockwise (1) and remove the retaining frame (2). Place it aside in a safe place.
4. Remove the shaving heads from the shaving unit. Discard the used shaving heads immediately to avoid mixing them with the new shaving heads.
   
5. Place new shaving heads in the shaving unit.
   Note
   Make sure that the shaving heads with the projections fit exactly onto the hooks of the shaving head holder when placing them. The shaving heads supplied with the shaver either have notches or projections. Both shaving systems are the same.
   
6. Put the retaining frame back into the shaving unit (1) and turn the lock clockwise (2).
   
7. Insert the hinge of the shaving unit into the slot in the top of the shaver. Then close the shaving unit.
   Note
   If the shaving unit does not close smoothly, check if you have inserted the shaving heads properly and if the retaining frame is locked.

This product has no other user-serviceable parts. For assistance call 1-800-243-3050.

Storage

Put the protection cap on the shaver to prevent damage.
Note: Always let the shaver dry completely before storing or before charging in the charging stand.

• Be sure the product is turned off. Remove cord from outlet and the product before storing it in a safe, dry location where it will not be crushed, banged, or subject to damage.
• Do not wrap cord around the product when storing it.
• Store cord and other accessories in a safe location where these will not be cut or damaged.
• Do not place or store the product where it can fall or be pulled into a tub or sink, water or other liquid while plugged in.

Storage in pouch (S3112, S3212, S3311 only)

• Store the product in the pouch supplied.
• Make sure the product is dry before you store it in the pouch.

Accessories

Replacement parts and accessories may be purchased at a store near you or on our website www.philips.com/store
The following accessory is available: – SH30 Philips Norelco replacement blades.

Assistance

For assistance, visit our website:
www.philips.com/support or call toll free
1-800-243-3050. Online information is available 24 hours a day, 7 days a week.

Disposal

• This product contains a rechargeable lithium-ion battery which must be disposed of properly.
• Contact your local town or city officials for battery disposal information. You can also call 1-800-822-8837 or visit www.call2recycle.org for battery drop-off locations.
• For assistance, visit our website www.philips.com/support or call 1- 800-243-3050 toll-free.
• Your product is designed and manufactured with high-quality materials and components, which can be recycled and reused. For recycling information, please contact your local waste management facilities or visit www.recycle.philips.com

Full Two-Year Warranty

Philips North America LLC warrants this new product (except shaving heads) against defects in materials or workmanship for a period of two years from the date of purchase,  and agrees to repair or replace any defective product without charge.

IMPORTANT
This warranty does not cover damage resulting from accident, misuse or abuse, lack of reasonable care, the affixing of any attachment not provided with the product or loss of parts or subjecting the product to any but the specified voltage or batteries.*

NO RESPONSIBILITY IS ASSUMED FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
In order to obtain warranty service, simply go to www.philips.com/support for assistance. It is suggested that for your protection you return shipments of product by insured mail, insurance prepaid. Damage occurring during shipment is not covered by this warranty.

NOTE
No other warranty, written or oral, is authorized by Philips Personal Health, a division of Philips North America LLC. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion and limitations may not apply to you.
*Read the enclosed instructions carefully.

45-DAY MONEY-BACK GUARANTEE

If you are not fully satisfied with your product send the product back and we’ll refund you the full purchase price. The product must be shipped prepaid by insured mail, insurance prepaid, have the original sales receipt, indicating purchase price and date of purchase, and the money-back guarantee return authorization form enclosed. We cannot be responsible for lost mail.

The product must be postmarked no later than 45 days after the date of purchase. Philips reserves the right to verify the purchase price of the product and limit refunds not to exceed the suggested retail price. To obtain the money-back guarantee service, please go to www.PhilipsMoneyBack.com and follow the simple 3-step process.
Delivery of refund check will occur 6–8 weeks after receipt of returned product.

Frequently Asked Questions